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Rewriting Your Front Desk Mindset so That You Can Fill Your Schedule
Manage episode 520238627 series 1820200
What if the biggest reason patients delay necessary care isn’t price or insurance, but the quiet doubt in our own voices? We dig into the hidden driver of case acceptance—front desk mindset—and show how two simple defaults transform conversations at checkout: assume the patient can afford the treatment and assume the patient wants the treatment. When that belief is solid, tone, body language, and word choice snap into place, and patients feel confident moving forward.
Learn how to make more money on less days! Register for the 3 Day Virtual Practice Freedom event at https://www.dentalpracticeheroes.com/freedom
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Chapters
1. Rewriting Your Front Desk Mindset so That You Can Fill Your Schedule (00:00:00)
2. The Scheduling Frustration Problem (00:02:37)
3. Mindset Traps At The Front Desk (00:03:45)
4. Why We Can’t Prejudge Affordability (00:05:28)
5. Assume Patients Want The Treatment (00:07:25)
6. Training, Language Audits, And Metrics (00:09:55)
7. Coaching Invitation And Closing (00:11:55)
621 episodes
Manage episode 520238627 series 1820200
What if the biggest reason patients delay necessary care isn’t price or insurance, but the quiet doubt in our own voices? We dig into the hidden driver of case acceptance—front desk mindset—and show how two simple defaults transform conversations at checkout: assume the patient can afford the treatment and assume the patient wants the treatment. When that belief is solid, tone, body language, and word choice snap into place, and patients feel confident moving forward.
Learn how to make more money on less days! Register for the 3 Day Virtual Practice Freedom event at https://www.dentalpracticeheroes.com/freedom
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Chapters
1. Rewriting Your Front Desk Mindset so That You Can Fill Your Schedule (00:00:00)
2. The Scheduling Frustration Problem (00:02:37)
3. Mindset Traps At The Front Desk (00:03:45)
4. Why We Can’t Prejudge Affordability (00:05:28)
5. Assume Patients Want The Treatment (00:07:25)
6. Training, Language Audits, And Metrics (00:09:55)
7. Coaching Invitation And Closing (00:11:55)
621 episodes
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