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Redefining Energy Through Data and AI with Dak Liyanearachchi of NRG Energy
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A traditional energy company is rewriting its future with data, AI and a customer-first mindset. We’re joined by Dak Liyanearachchi, Executive Vice President and Chief Technology Officer of NRG Energy, to explore how one of America’s largest energy companies is redefining its identity as a tech-forward, customer-centric organization. Dak shares how NRG is connecting the entire energy value chain — from generation to smart home consumption — through data and AI innovation. We also discuss the broader implications of grid efficiency, AI-driven forecasting and the cultural change required to power true digital transformation.
Key Takeaways:
(03:04) NRG spans energy generation to smart home energy use across deregulated markets.
(07:05) Transforming the customer experience starts with managing home energy at the last mile.
(09:48) Smart energy usage requires intelligent management of consumption and generation.
(10:49) Data enables personalized insights to help customers choose the right energy plan.
(14:24) A forecasting model simulates usage and market data to guide five-year energy planning.
(20:00) GenAI boosts productivity and improves customer engagement through automated support.
(25:02) The challenge isn’t adopting GenAI — it’s clearly defining what to do with it.
(28:57) Ongoing transformation is fueled by a tech-first mindset and a focus on delivering value.
Resources Mentioned:
https://www.linkedin.com/in/dak-liyanearachchi-0664381/
NRG Energy | LinkedIn
https://www.linkedin.com/company/nrgenergy/
NRG Energy | Website
https://www.nrg.com/
https://www.renewhome.com/
Thanks for listening to the “Data Masters Podcast.” If you enjoyed this episode, be sure to subscribe so you never miss our latest discussions and insights into the ever-changing world of data.
#DataStrategy #DataManagement #DataMastersPodcast
53 episodes
Fetch error
Hmmm there seems to be a problem fetching this series right now. Last successful fetch was on September 17, 2025 13:41 ()
What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.
Manage episode 504157323 series 3482550
A traditional energy company is rewriting its future with data, AI and a customer-first mindset. We’re joined by Dak Liyanearachchi, Executive Vice President and Chief Technology Officer of NRG Energy, to explore how one of America’s largest energy companies is redefining its identity as a tech-forward, customer-centric organization. Dak shares how NRG is connecting the entire energy value chain — from generation to smart home consumption — through data and AI innovation. We also discuss the broader implications of grid efficiency, AI-driven forecasting and the cultural change required to power true digital transformation.
Key Takeaways:
(03:04) NRG spans energy generation to smart home energy use across deregulated markets.
(07:05) Transforming the customer experience starts with managing home energy at the last mile.
(09:48) Smart energy usage requires intelligent management of consumption and generation.
(10:49) Data enables personalized insights to help customers choose the right energy plan.
(14:24) A forecasting model simulates usage and market data to guide five-year energy planning.
(20:00) GenAI boosts productivity and improves customer engagement through automated support.
(25:02) The challenge isn’t adopting GenAI — it’s clearly defining what to do with it.
(28:57) Ongoing transformation is fueled by a tech-first mindset and a focus on delivering value.
Resources Mentioned:
https://www.linkedin.com/in/dak-liyanearachchi-0664381/
NRG Energy | LinkedIn
https://www.linkedin.com/company/nrgenergy/
NRG Energy | Website
https://www.nrg.com/
https://www.renewhome.com/
Thanks for listening to the “Data Masters Podcast.” If you enjoyed this episode, be sure to subscribe so you never miss our latest discussions and insights into the ever-changing world of data.
#DataStrategy #DataManagement #DataMastersPodcast
53 episodes
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