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CX Conversation with Toni Newman: how to deliver the most insanely innovative CX?
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Listen to this exciting episode of CX Conversations with Toni Newman.
Toni is an award winning business leader and founder of The Innovation Advantage, working with clients around the world to develop innovation as a competitive advantage. She is the most sought after innovation catalyst and speaker and we are super excited to have her as a guest on CX Conversations.
In this episode Toni and Vivek talk about how companies can develop the right strategy for delivering insanely innovative customer experience. She shares an extremely practical 5S framework for innovation. Look out for it!
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