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CX Conversation with Nienke Bloem: how to make your customer experience great by design?
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This episode of CX Conversations features the most energetic customer experience speaker and consultant - Nienke Bloem!
Nienke believes that great customer experiences must be designed in a predictable and consistent manner. Learn how to design great customer experience in this conversation with Nienke Bloem, Founder of CX By Nienke Bloem!
Look out for the part where Nienke shares her word of advice for organisations that plan to design an impeccable CX - it's a gem!
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