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CX Conversation with Sue Duris: how to deliver great digital customer experience?
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Today digital experience is an integral part of the overall customer experience. In this episode of the CX Conversations, I am discussing how businesses can deliver great digital customer experience with one of the leading CX and Digital Marketing voices - Sue Duris.
We talk about a simple framework that can be used to design your digital customer experience strategy. Look out for Sue's take on why startups need to focus more on customer advocacy.
Hope you enjoy this CX Conversation too! Share your feedback and comments too.
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