As we approach the coming of a New Year, it is important that any manager establish their goals for the New Year, but instead of looking at them as goals, isn't it time to refer to these as commitments. But to do this we have to take a hard look at where we are at as the year ends, and what are the leading challenges that you and your business face that require your attention, things do not change on their own, you have to decide to make them happen. Join us for this episode of The CVC Home Service Success Network. The CVC Home Service Success Network is a presentation of CVC Success Group, we do this presentation each week to share ideas and concepts with managers of home service companies.