“Communication Is Confidence”—Iesha Westmoreland on the Real Competitive Edge
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Cut The Tie Podcast with Iesha Westmoreland
What if the key to your business growth isn’t a new marketing tactic, but learning how to truly communicate? In this episode, Thomas Helfrich talks with Iesha Westmoreland, a conflict resolution and communication specialist who helps businesses bridge communication gaps between leaders, employees, and customers.
From being groomed for mindful speech at a young age to professionally coaching since 2015, Iesha shares how getting out of her own way and embracing mindfulness transformed her business. She also explains why knowing your employees on a personal level can be the fastest route to stronger teams and better results.
About Iesha Westmoreland:
Based in Atlanta, Georgia, and serving clients worldwide, Iesha Westmoreland is a conflict resolution specialist, communication coach, freelance journalist, and writer. She helps employers and employees bridge communication gaps, improve customer interactions, and prepare for high-stakes conversations and interviews. With decades of informal and formal experience—including hands-on work across multiple industries—she brings a uniquely practical and empathetic approach to building confidence and connection in the workplace.
In this episode, Thomas and Iesha discuss:
- Getting out of your own way
How letting go of self-doubt and overthinking allowed Iesha to take bigger risks and move her business forward. - Early lessons in mindful speech
The guidance from her aunt taught her to slow down, choose words carefully, and see situations from multiple angles. - Mindfulness as a business advantage
Why being fully present in conversations can prevent conflict, build trust, and strengthen relationships. - Turning challenges into tools
How past career pivots and high-pressure situations sharpened her ability to resolve conflicts with empathy. - The power of knowing your employees
Why understanding personal situations, learning styles, and communication preferences can improve both morale and results.
Key Takeaways:
- Mindfulness fuels business growth
Staying present and aware helps you pivot, adapt, and communicate effectively. - Critiques aren’t personal—they’re fuel
Learning to accept and apply constructive criticism can be transformative. - The epiphany moment matters
Hold onto the moment of clarity that sparked your change—it can guide you through challenges. - Employee relationships drive results
Knowing your team beyond their job title can improve performance and retention. - Life’s lessons are business assets
Personal experiences, good or bad, can make you a stronger professional if you use them wisely.
Connect with Iesha Westmoreland:
💼 LinkedIn: https://www.linkedin.com/in/uniquelyiesha/
Connect with Thomas Helfrich:
🐦 Twitter: https://twitter.com/thelfrich
📘 Facebook: https://www.facebook.com/groups/cutthetie
💼 LinkedIn: https://www.linkedin.com/in/thomashelfrich/
🌐 Website:
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Chapters
1. Introduction to Aisha Westmoreland (00:00:00)
2. Defining Success on Your Terms (00:01:32)
3. Getting Out of Your Own Way (00:04:12)
4. The Power of Mindfulness (00:08:24)
5. Learning from Life Lessons (00:12:32)
6. [Ad] PodMatch (00:14:48)
7. (Cont.) Learning from Life Lessons (00:15:27)
8. Communication in Business Settings (00:18:04)
9. Effective Employee Management (00:24:08)
10. Final Thoughts and Closing (00:29:43)
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