214: From Struggles to Success: John's Journey, Part 2

Customer Service Revolution

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13d ago 34:23

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From Struggles to Success: John's Journey (Part 2) Summary

This is the second half of the story From Struggles to Success: John's Journey. Part 1 can be found here, episode 213. (https://thedijuliusgroup.com/csr-213/). If you have not listened to the first half, we recommend starting there first. This section picks up where John realizes he may never graduate from college.

In this episode of the Customer Service Revolution podcast, John R. DiJulius III shares his journey from a challenging childhood to becoming a successful entrepreneur. He discusses the impact of his family dynamics, struggles in school, and the role of sports in shaping his character. John reflects on his experiences working at UPS, which became a turning point in his life, leading him to pursue college baseball and eventually entrepreneurship. He emphasizes the importance of hard work, luck, and giving back to the community through his initiative, Believe in Dreams.

Takeaways

John struggled with college and faced academic probation.
His realization about college was tied to marketability.
Working at UPS changed his life and provided stability.
He walked onto the baseball team despite previous struggles.
John's GPA improved significantly, allowing him to play baseball.
He learned valuable lessons from managing a baseball team.
His entrepreneurial journey began with a desire to own a business.
John emphasizes the importance of luck in his success.
He founded Believe in Dreams to support disadvantaged youth.
John reflects on the balance of luck and hard work in his life.

Chapters

Part 2 (episode 214) 00:00Academic Struggles and Realizations 01:32The Turning Point: A Job at UPS 06:17The Walk-On Experience: A New Opportunity 11:08The Journey to Graduation 15:33From UPS Driver to Entrepreneur 19:08The Impact of Luck and Hard Work 27:04Giving Back: Believe in Dreams 33:19eservice sign up.mp3 Links Episode 192: From UPS Driver to CX Authority. https://thedijuliusgroup.com/csr-192/

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