Rachel Cooke is your guide to leadership and communication, helping you craft a workplace environment you can feel good about. She’ll share tips to help you balance your work and personal life, effectively invest your time, and be mindful about where you’re devoting your energy. Let Rachel help you navigate your path to success—however you define it.
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#46 What you do when the customer reaches the CEO?
MP3•Episode home
Manage episode 505362428 series 1174920
Content provided by Paolo Fabrizio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Paolo Fabrizio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In customer service it’s normal getting some complaints. What happens instead if the customer vents his frustration towards your top management or even the CEO? Paolo Fabrizio shares a case example where many departments worked together, but...[🎧 listen more]
…
continue reading
49 episodes
MP3•Episode home
Manage episode 505362428 series 1174920
Content provided by Paolo Fabrizio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Paolo Fabrizio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In customer service it’s normal getting some complaints. What happens instead if the customer vents his frustration towards your top management or even the CEO? Paolo Fabrizio shares a case example where many departments worked together, but...[🎧 listen more]
…
continue reading
49 episodes
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