Episode 101: Choosing the Right Property Manager
Manage episode 521389216 series 3412395
Hosts Ciaran O'Brien and Peter O'Malley unpack how to choose a property manager who genuinely protects your asset — not one who disappears after signing the agreement. From understanding the difference between a BDM and a true property manager to spotting red flags and compliance traps, this episode lays out clear, practical steps for landlords.
We also discuss:
- Why you should always meet the person who will actually manage your property
- The difference between sales-oriented BDMs and day-to-day property managers
- Warning signs of a “tenant’s champion” mindset that undermines owners
- How to assess arrears processes, performance metrics, and communication standards
- What to ask when checking references from current landlords
- Protecting your own home when leasing it out for the first time
- Understanding fair wear and tear versus property damage
- Common compliance pitfalls and the impact of new legislation
- How AI-driven enforcement is changing property management
- Why service fees should go toward management quality, not cold lead generation
As always if there is a specific topic you would like for us to cover, please reach out and let us know!
Chapters
1. Episode 101: Choosing the Right Property Manager (00:00:00)
2. Framing The Investor’s Dilemma (00:00:30)
3. Salespeople vs Property Managers (00:01:36)
4. Avoiding The BDM Bait And Switch (00:03:26)
5. Choosing The Actual Manager (00:05:46)
6. Skills And Metrics That Matter (00:06:56)
7. Beware The Tenant’s Champion (00:08:41)
8. Cost Pressures And Negative Gearing (00:12:01)
9. Due Diligence And References (00:13:13)
10. Why This Firm Skips BDMs (00:15:12)
153 episodes