Chester, Charl, and Weldon discuss the chaos affecting our market, new products and features, and a look back at 2021. Chester relates how a support call turned into a new product that solves a big VoIP problem when CUBE doesn't integrate with the carrier. Charl talks about what is going on in the supply chain, what's causing it, what is likely to happen next, and what you can do about it. Weldon discusses how discovery with a marketing agency's client uncovered a way to use smart hold to drive callers to an app and save the client $70,000 a year, making the agency a hero.