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How adding account management impacted an event production agency, with Cameron Magee

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Manage episode 482395850 series 3009195
Content provided by Jenny Plant and Jenny Plant - Account Management Skills Ltd. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jenny Plant and Jenny Plant - Account Management Skills Ltd or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Welcome to episode 137. If you’ve ever wondered when’s the right time to introduce an account manager role into your agency - or how that change might impact the way you serve clients - this episode is for you.
I’m joined by Cameron Magee, founder of event production agency avad3, trusted by clients such as Walmart and the White House.
He shares with me:
Why he waited until 30+ employees to hire a dedicated account manager
What changed when Cameron stepped back from day-to-day client contact
The growing pains of introducing account management into a production-led culture
Advice Cameron would give to other agency owners ready to make the leap
We also touch on where the live event industry is going - and why hybrid events might start to feel a bit more like first-class travel experiences.
If you'd like to connect with Cameron, you’ll find him most active on LinkedIn: http://www.linkedin.com/in/c-magee or go to the avad3 website: http://avad3.com/
If you want regular tips and updates about how AI is impacting the agency account management role then head over to my website and sign up for my newsletter. That’s where I share tools, training and guest insights to help you strengthen and expand your client relationships. https://www.accountmanagementskills.com
  continue reading

145 episodes

Artwork
iconShare
 
Manage episode 482395850 series 3009195
Content provided by Jenny Plant and Jenny Plant - Account Management Skills Ltd. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jenny Plant and Jenny Plant - Account Management Skills Ltd or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Welcome to episode 137. If you’ve ever wondered when’s the right time to introduce an account manager role into your agency - or how that change might impact the way you serve clients - this episode is for you.
I’m joined by Cameron Magee, founder of event production agency avad3, trusted by clients such as Walmart and the White House.
He shares with me:
Why he waited until 30+ employees to hire a dedicated account manager
What changed when Cameron stepped back from day-to-day client contact
The growing pains of introducing account management into a production-led culture
Advice Cameron would give to other agency owners ready to make the leap
We also touch on where the live event industry is going - and why hybrid events might start to feel a bit more like first-class travel experiences.
If you'd like to connect with Cameron, you’ll find him most active on LinkedIn: http://www.linkedin.com/in/c-magee or go to the avad3 website: http://avad3.com/
If you want regular tips and updates about how AI is impacting the agency account management role then head over to my website and sign up for my newsletter. That’s where I share tools, training and guest insights to help you strengthen and expand your client relationships. https://www.accountmanagementskills.com
  continue reading

145 episodes

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