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490: Deon Nicholas, Human-Centered AI

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Manage episode 341682121 series 1240966
Content provided by Adam and Jeannie. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Adam and Jeannie or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

We've mentioned our sponsor, Forethought, several times this season, but they're finally with us in person. Specifically, the CEO of Forethought, Deon Nicholas, is here to talk with Jeannie and Adam about his company's human-centered AI.

Forethought is the "AI for Customer Support" company and the 2018 TechCrunch Disrupt winner. Their AI is customer support software that works with your team while the company supports your agents. Forbes listed Forethought among the next few billion-dollar startups.

Forethought is at the forefront of AI technology, and they are working on it with a genuine human approach. Their conversational AI is there to help both the customers and the customer service agents. Deon Nicholas has a lot to say about his company's solution, and he's also here with a special offer for all Crack the Customer Code listeners. Tune in to learn more.

Learn more about your ad choices. Visit megaphone.fm/adchoices

  continue reading

509 episodes

Artwork
iconShare
 
Manage episode 341682121 series 1240966
Content provided by Adam and Jeannie. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Adam and Jeannie or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

We've mentioned our sponsor, Forethought, several times this season, but they're finally with us in person. Specifically, the CEO of Forethought, Deon Nicholas, is here to talk with Jeannie and Adam about his company's human-centered AI.

Forethought is the "AI for Customer Support" company and the 2018 TechCrunch Disrupt winner. Their AI is customer support software that works with your team while the company supports your agents. Forbes listed Forethought among the next few billion-dollar startups.

Forethought is at the forefront of AI technology, and they are working on it with a genuine human approach. Their conversational AI is there to help both the customers and the customer service agents. Deon Nicholas has a lot to say about his company's solution, and he's also here with a special offer for all Crack the Customer Code listeners. Tune in to learn more.

Learn more about your ad choices. Visit megaphone.fm/adchoices

  continue reading

509 episodes

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