Welcome to Confessions of an Implementer, a podcast by Talent Harbor. We share unique stories of EOS implementers and the companies they’ve transformed to give you a rare glimpse into the system's successes and challenges in action. I'm your host, Ryan Hogan.

Let’s dive in!

Joining Ryan on this episode is Jonathan B Smith, an Expert EOS Implementer. Join Ryan and Jonathan in this captivating episode as they delve into the world of negotiation and effective communication. With insights from Jonathan's experience as an EOS implementer and FBI-trained hostage negotiator, learn valuable skills to enhance everyday conversations and build stronger relationships. Discover how tactical empathy and mirroring techniques can create positive outcomes and gain inspiration from Jonathan's work in various industries, including his remarkable turnaround of the International Spy Museum. Don't miss out on this opportunity to improve your communication skills and embark on a journey towards success.

Jonathan B. Smith is an entrepreneur, author, and business strategist. As an Expert EOS Implementer®, Jonathan has worked with 125+ high-growth entrepreneurial companies in 1,000+ sessions to help them improve strategy, execution, and results. Since 2013, 25 of his clients have successfully exited their businesses. His passion is helping others believe they can achieve what they once thought was impossible.

Jonathan is a Negotiations Trainer with the Black Swan Group and works closely with former FBI Hostage Negotiator Chris Voss. He is an Advisory Board Member at the International Spy Museum. He is on the Investment Committee at TF Investors, a private equity fund that exclusively invests in EOS® run companies.

Jonathan attended the Joint Civilian Orientation Conference (JCOC 84) and was a Delegate with the U.S. Department of State’s Global Entrepreneurship Program to Jakarta and Athens.

Episode Resources

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