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Shift Happens - Episode 7: Make it Simple, Scalable & Sticky - with Brett Harrison

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Manage episode 498428890 series 1485866
Content provided by Cisco Podcast Network. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Cisco Podcast Network or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In this episode of Shift Happens, Jeff Edwards sits down with Brett Harrison, Director of Global Partner Go-To-Market Strategy for Collaboration at Cisco. From flying planes to driving partner success, Brett brings his strategic storytelling superpower to a packed conversation on the evolution of hybrid work, the AI-powered digital front door, and why interoperability is no longer optional. They dig into: • Market trends shaping collaboration and customer experience • How AI is transforming contact centers and redefining brand interactions • The power of Cisco’s 360 Partner Program and Partner Value Index • Why “every customer is now a Cisco opportunity” Whether you're a partner, customer, or Cisco team member—this episode delivers clear, actionable insights to help you grow your collaboration practice and elevate your brand. 👉 Tune in, take notes, and get ready to scale what sticks.
  continue reading

696 episodes

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Manage episode 498428890 series 1485866
Content provided by Cisco Podcast Network. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Cisco Podcast Network or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In this episode of Shift Happens, Jeff Edwards sits down with Brett Harrison, Director of Global Partner Go-To-Market Strategy for Collaboration at Cisco. From flying planes to driving partner success, Brett brings his strategic storytelling superpower to a packed conversation on the evolution of hybrid work, the AI-powered digital front door, and why interoperability is no longer optional. They dig into: • Market trends shaping collaboration and customer experience • How AI is transforming contact centers and redefining brand interactions • The power of Cisco’s 360 Partner Program and Partner Value Index • Why “every customer is now a Cisco opportunity” Whether you're a partner, customer, or Cisco team member—this episode delivers clear, actionable insights to help you grow your collaboration practice and elevate your brand. 👉 Tune in, take notes, and get ready to scale what sticks.
  continue reading

696 episodes

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