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Episode 238 - Building on a Legacy Optimizing Shop Culture and Empowering Teams With Tonnika Haynes
Manage episode 513368875 series 2796977
Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE
Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025
Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability
Make sure you mention: CTISUMMER to get FREE data migration!
If you're ready to make a real change in your shop's success, join Shop Marketing Pros' Plan With the Pros workshop this October to connect with them and other shop owners. You'll leave with your entire year for 2026 planned out.
Click here to register: https://geni.us/PlanWithThePros
Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.
Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.
Simplify payments. Streamline operations. Check out 360payments.com today!
In this episode, Lucas and David are joined by Tonnika Haynes, second-generation shop owner of Brown's Automotive in Chapel Hill. Tonnika shares the inspiring story of her family’s legacy in the automotive industry, detailing her journey from growing up in her father’s body shop to taking over the business and navigating the challenges of shop ownership. The conversation covers the importance of maintaining strong core values and community involvement, the lessons learned from previous generations, and Tonnika’s commitment to supporting the next wave of automotive professionals.
00:00 Untold Story of Inspiration
06:28 Reflecting on Parental Work-Life Balance
15:27 Realization: "I'm Owed Nothing"
17:13 Gift of Parenthood Reflections
25:29 "Shop Evolution and Inspiring Leadership"
29:29 Buying a Corvette Dilemma
37:09 "Concerns Over Industry Representation"
42:26 "Dedicated and Punctual Workforce"
47:58 Choosing Family Over Long Hours
48:44 No "Kill Switch" for Illness
58:30 Shop Closure Decision Explained
59:37 "Car Service Delay Options"
01:05:55 "Memories of Downtown Snack Shop"
290 episodes
Manage episode 513368875 series 2796977
Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE
Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025
Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability
Make sure you mention: CTISUMMER to get FREE data migration!
If you're ready to make a real change in your shop's success, join Shop Marketing Pros' Plan With the Pros workshop this October to connect with them and other shop owners. You'll leave with your entire year for 2026 planned out.
Click here to register: https://geni.us/PlanWithThePros
Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.
Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.
Simplify payments. Streamline operations. Check out 360payments.com today!
In this episode, Lucas and David are joined by Tonnika Haynes, second-generation shop owner of Brown's Automotive in Chapel Hill. Tonnika shares the inspiring story of her family’s legacy in the automotive industry, detailing her journey from growing up in her father’s body shop to taking over the business and navigating the challenges of shop ownership. The conversation covers the importance of maintaining strong core values and community involvement, the lessons learned from previous generations, and Tonnika’s commitment to supporting the next wave of automotive professionals.
00:00 Untold Story of Inspiration
06:28 Reflecting on Parental Work-Life Balance
15:27 Realization: "I'm Owed Nothing"
17:13 Gift of Parenthood Reflections
25:29 "Shop Evolution and Inspiring Leadership"
29:29 Buying a Corvette Dilemma
37:09 "Concerns Over Industry Representation"
42:26 "Dedicated and Punctual Workforce"
47:58 Choosing Family Over Long Hours
48:44 No "Kill Switch" for Illness
58:30 Shop Closure Decision Explained
59:37 "Car Service Delay Options"
01:05:55 "Memories of Downtown Snack Shop"
290 episodes
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