This podcast is dedicated to changing the automotive industry for the better, one conversation at a time. Whether you're a technician, vendor, business owner, or car enthusiast, we hope to inspire you to improve for your customers, your careers, your businesses, and your families.
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Auto Repair Shop Management Podcasts
Welcome to AutoFix AdvisorCast, the podcast where automotive service advisors finally have a place to call home. Hosted by industry veteran Michael Doherty, with over 28 years of experience in the trenches, this show dives deep into the challenges, frustrations, and demands of being a service advisor in the independent auto repair world. AutoFix: AdvisorCast isn’t just about problems; it’s about solutions. Michael Doherty shares best practices, actionable tips, war stories, and fresh ideas f ...
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ASE certified master technician and senior Delphi Technologies instructor, Dave Hobbs, sits down with automotive product experts, trainers and engineers. Each episode provides technicians and shop owners best practice advice to sharpen their skills in their service bays. Episode topics will include proper fuel pump installation, diesel engine performance, vehicle electrification, ignition coil diagnostics, battery charging and more. As a trusted adviser in the automotive industry, Delphi Tec ...
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If you are an Automotive Mechanic or in the industry this is the show for you! The #1 automotive mechanic podcast! We talk about the good and the bad. Flat rate is broken. We’re done staying quiet. The Flat Rate Tech Podcast is the raw, unfiltered voice of real dealership and independent shop technicians. Hosted by a working flat rate tech and the author of Flat Rate Life—the book that exposes what it’s really like to survive in this trade—this podcast pulls back the curtain on the automotiv ...
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Episode 247 - Proof What Raising Your Prices Will Do For Your Shop With Mike Himes & Rick White
1:12:28
1:12:28
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1:12:28Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026 Shop-Ware gives you the tools to provide your shop with everything needed t…
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Techs starving in a billion dollar building. No work. No hours. No pay. Meanwhile the dealership flexes its giant showroom, overpriced labor rate, and “look at us” bullshit while the guys in the bays are wondering how to pay bills on five hours a week. This episode is the truth about flat rate starvation, slow season panic, and how fast a dealershi…
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Episode 246 - Turning Sacrifice into Success In Family, Business, and Mobile Work With Cody & Sabrina Gaddie
1:09:38
1:09:38
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1:09:38Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026 Shop-Ware gives you the tools to provide your shop with everything needed t…
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Super Tech Scammers and the Managers That Protect Them
6:24
6:24
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6:24Every shop’s got that one “super tech” everybody’s supposed to worship. The guy who somehow turns 90 hours every week, never gets comebacks, and magically has every gravy job routed straight to his bay. Yeah. That guy. The one who games the system, steals hours, cuts corners, and leaves the rest of the shop buried in warranty comebacks he somehow n…
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Episode 245 - Why Shop Owners Need a Plan Beyond Fixing Cars With Cecil Bullard
1:24:06
1:24:06
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1:24:06Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026 Shop-Ware gives you the tools to provide your shop with everything needed t…
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People love saying dealer techs are “parts changers.” Cool story. Meanwhile we’re the ones dealing with new systems, nonstop software updates, warranty-time nonsense, manufacturer politics, and problems the independents don’t even see yet. This episode breaks down the whole myth and calls out exactly who’s spreading it washed-up ex-techs, YouTube U…
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Bonus Episode - Smart Consumer Financing and the Modern Shop Owner’s Journey With Liz Perkins
1:05:24
1:05:24
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1:05:24Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026 Shop-Ware gives you the tools to provide your shop with everything needed t…
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Episode 244 - The Power of Accountability and Setting Standards in Business With Jeremy Hoyle
1:09:59
1:09:59
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1:09:59Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026 Shop-Ware gives you the tools to provide your shop with everything needed t…
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Want to watch the episode? Subscribe to the YouTube channel. New techs keep quitting because they’re being lied to and set up to fail. No mentors, no support, no plan, just empty promises. This episode breaks down why shops can’t keep the new generation of mechanics longer than a year. LOOK IN THE MIRROR FATBODY! Support the show THE BOOK https://w…
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Episode 243 - Facing Burnout and Building a Side Hustle With Kyle Buenger
1:15:39
1:15:39
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1:15:39Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026 Shop-Ware gives you the tools to provide your shop with everything needed t…
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They Don't Own You, They Just Think They Do
13:37
13:37
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13:37They don’t pay you enough to control you. They don’t own you. They just think they do. In this episode, we’re talking about side jobs, shop control, and the unspoken truth every tech knows: the dealer doesn’t get a say in what you do after you clock out. They want your time, your loyalty, your weekends, your silence… without paying you anything clo…
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Episode 242 - From Hot Yoga to Hot Leads With Hallie & Caroline of Shop Marketing Pros
1:15:06
1:15:06
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1:15:06Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026 Shop-Ware gives you the tools to provide your shop with everything needed t…
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Every shop’s got one the foreman stuck between techs and management, trying to keep the place running while catching heat from both sides. This episode digs into what that job really looks like the pressure, the politics, the burnout, and the bullshit that comes with being “the middle guy.” If you’ve ever been a foreman, wanted to be one, or dealt …
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Episode 241 - Building Better Auto Shops Through EOS & Mastermind Groups with Adam Rath
1:14:24
1:14:24
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1:14:24Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026 Shop-Ware gives you the tools to provide your shop with everything needed t…
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You can feel it, can’t you? Every year, there’s fewer and fewer of us left. The real techs. The ones who actually know how to fix shit not just swap parts, not just follow flowcharts. We’re watching the trade fade in real time. The old heads are walking out. The next generation’s walking in blind. And the people running this industry still don’t ge…
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Set Boundaries With Clients! Service Advisor Tips
25:09
25:09
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25:09Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty hosts his final Autofix AdvisorCast and shares heartfelt reflections on the evolution of customer expectati…
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Episode 240 - Transforming Auto Shop Training and Staff Accountability with Samantha Higdon from Shift Point Academy
1:08:29
1:08:29
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1:08:29Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026 Shop-Ware gives you the tools to provide your shop with everything needed t…
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The Flat Rate Trap: How AI Will Help The Industry Win
16:55
16:55
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16:55!! NEXT WEEKS EPISODE IS ONLY ON YOUTUBE, VIDEO EPISODE ONLY!!! This Episode was already out on Youtube days ago. Subscribe for the video episodes! AI’s coming for every white-collar job out there the office people, the analysts, the “safe” careers. And when that wave hits, guess who’s waiting with open arms? The same industry that’s been burning t…
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Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, host Michael Doherty dives into the power of selfless teamwork in building an unstoppable shop culture. Michael shares pers…
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Episode 239 - The Real Risks Behind Cheap Collision Repair with Ken Miller
1:05:03
1:05:03
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1:05:03Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026 Shop-Ware gives you the tools to provide your shop with everything needed t…
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When the Techs Stick together, THEY PANIC!
25:25
25:25
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25:25SUBSCRIBE to the YOUTUbe channel. This episode was already out last week on there. VIDEO EPISODE. You’ve probably seen that Lizard Ford guy online the one always talking about the factory side of things. Strikes, contracts, solidarity… all that. The truth is, he only talks about that side because that side actually fights back. The union guys on th…
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Why Patience and Communication Matter for Service Advisors
22:29
22:29
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22:29Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty breaks down the concept of “client guided sales” and how it transforms the traditional sales approach for s…
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Episode 238 - Building on a Legacy Optimizing Shop Culture and Empowering Teams With Tonnika Haynes
1:12:01
1:12:01
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1:12:01Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026 Shop-Ware gives you the tools to provide your shop with everything needed t…
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This episode was out last week on YouTube check it out there is you want. The Ford CEO’s out here crying about the “technician shortage” again.Talking about how hard it is to find and keep techs.Yeah, no $hit. We’ve been saying that for years. But here’s the truth: this shortage didn’t just happen.The industry created it. They cut pay. They slashed…
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Mindset is EVERYTHING for Service Advisors!
18:50
18:50
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18:50Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty dives into the essentials of maintaining a healthy, positive mindset as a service advisor. He emphasizes th…
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Episode 237 - How Mindset and Foundational Principles Can Change Your Shop’s Trajectory With Cecil Bullard
1:26:12
1:26:12
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1:26:12Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026 Shop-Ware gives you the tools to provide your shop with everything needed t…
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Every tech knows that peace in this trade doesn’t last it’s rented. One good manager, one solid crew, one fair dispatch, and you start to believe you’ve finally found your forever shop. But all it takes is one meeting, one new face, one corporate signature and it’s gone. In this episode, I break down how fast stability disappears in this industry, …
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Never Stop Improving!...Or You're Falling Behind....
17:40
17:40
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17:40Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty recaps his experience at the ASTA Automotive Service Tire Alliance Expo in Raleigh and dives into why ongoi…
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Episode 236 - Industry Burnout, Stress, Shop Culture, and Work-Life Balance With Nicholas Lerubino
1:04:02
1:04:02
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1:04:02Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026 Shop-Ware gives you the tools to provide your shop with everything needed t…
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https://flatratetechpodcast.weebly.com/ https://tech-shop.fourthwall.com/ MERCH! https://www.amazon.com/dp/B0FK654G57 THE BOOK! Fixed Ops Managers that want to actually fix your shops email [email protected] This one’s all about the weapon words shops throw at us to squeeze more free labor. Mandatory. Budget. Efficiency.Opportunity. Team…
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Building Trust and Loyalty as a Service Advisor in 2025
13:50
13:50
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13:50Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty celebrates 50 episodes of the Autofix Advisor Cast and shares powerful advice for service advisors looking …
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Episode 235 - Gatekeeping vs. Mentoring in the Shop With Bob Leonard
1:13:29
1:13:29
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1:13:29Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026 Shop-Ware gives you the tools to provide your shop with everything needed t…
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GET THE BOOK HERE https://www.amazon.com/dp/B0FK654G57 Videon on Patreon NEW MERCH https://tech-shop.fourthwall.com/ Managers love to ask why they can’t keep new hires but the answer’s right in front of them. In this episode, I break down what really happens when a motivated tech walks into a dealership and gets thrown into the bay with no support,…
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Service Advisors: Top Tips for Phone Success
18:41
18:41
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18:41Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks about phone skills for service advisors. He emphasizes the importance of treating every incoming call…
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Bonus Episode - When Good Intentions Hurt Car Count, Conversions, and Business In General
1:04:32
1:04:32
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1:04:32Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026 Shop-Ware gives you the tools to provide your shop with everything needed t…
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