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It’s one of the oldest rules in business—under promise and over deliver. But is it still the best strategy in today’s fast-moving, client-driven world? In this episode, Mike and Blaine dive into the delicate dance of managing expectations. Should you build trust with small wins or aim high and hope you can pull it off? They’ll share real-life stories where this rule saved a deal—and when it backfired spectacularly. Plus, a few beer-fueled thoughts on what it really takes to keep clients happy, loyal, and coming back for more.

👉 Watch, laugh, and learn with Mike & Blaine!

Visit mikeandblaine.com to buy us a beer and catch every episode.

#BusinessPodcast #Entrepreneurship #ClientManagement #UnderPromiseOverDeliver #MikeAndBlaine #SmallBusiness #BusinessGrowth #CustomerSuccess

Featured Beer: @irrationalbrewing
Mike: Neighbour Pat’s Porter…or Stout. It’s a mystery.

Blaine: Irrational Brewing Company “Turbidity” DDH Oat Cream IPA

Watch on YouTube: https://youtu.be/PD7gtj3iYuU

Thanks to our Beer Sponsors:

• Rachel Barnett from Gentle Frog: youtube.com/@GentleFrog

• Karen Hairston from 3S Smart Consulting: 3ssmartconsulting.com

• Larry Weinstein, the Cash Flow Cowboy in Houston Texas!

• Neighbor Pat

Listen to all our episodes at mikeandblaine.com

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https://mikeandblaine.com

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