0-75 Recurring Customers in 7 Months (Poop Scooping Business?!)
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About Poo Bears
Founded in 2024, Poo Bears provides professional poop scooping and seasonal mosquito/tick spraying services in Connecticut. Backed by Rob’s 6+ years of experience in home services and his success with Junk Bear, Poo Bears is built on consistency, branding, and customer-first service.
👉 Learn more about Poo Bears: https://poobearscooping.com
👉 Learn more about Junk Bear: https://junkbear.com
From Junk Removal to Poop Scooping | Built Local Podcast
What does it take to start a second business and scale it fast? In this episode of the Built Local Podcast, I sit down with Rob Paradise, owner of Poo Bears in Connecticut and Junk Bear, a 7-figure junk removal company with over 800 Google reviews.
Rob shares how he launched Poo Bears in January with nothing but an old Tundra and extra time on his hands—and in just 7 months, he’s grown to 75 recurring poop scooping clients. He explains how recurring revenue compares to the ups and downs of junk removal, why he upsells mosquito and tick spraying, and how branding and Facebook ads became his biggest growth drivers.
We also talk about the grind behind poop scooping, what it takes to keep customers happy in home services, and the lessons Rob learned from scaling Junk Bear that he’s applying to Poo Bears.
If you’re interested in recurring service businesses, scaling strategies, or hearing the real talk about poop scooping, this episode is for you.
Timestamps
0:00 Intro – Meet Rob & Poo Bears
0:28 Why start a poop scooping business?
1:06 Recurring revenue vs. junk removal ups and downs
1:22 Growth so far: 75 scooping clients + 14 mosquito/tick clients
2:00 Upsell process & seasonal services
2:29 Differentiating Poo Bears with 6 years of experience
3:03 Treating every customer like the first
3:07 Customer acquisition – why Facebook ads win
3:41 The importance of interruption marketing
3:59 Delegating ads to the pros
4:45 Investing in brand & wrapped trucks as moving billboards
5:26 How Rob discovered the scooping industry
6:02 Keeping operations simple & scalable
7:12 First-year goals – 100 recurring clients
7:31 Hiring plans after hitting 100 clients
7:57 Hard lessons: scooping is a grind
8:43 Efficiency & avoiding missed piles
9:24 Walking in a grid pattern to prevent misses
10:09 How he used to ask for reviews manually
10:27 Switching to Review Harvest – reviews 15 → 50+
11:17 Daily habits for success in home services
11:52 Perception is reality – professionalism matters
12:32 Recipe for home service success: market, sell, serve well, communicate
13:16 Rob’s “Three Ps” – Pray, Plan, Pursue
13:26 Pricing advice – don’t undercut, keep your prices up
13:59 Closing thoughts
12 episodes