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💩 From Fired to 100+ Clients in 7 Months | Scooper Troopers Success Story | Built Local Podcast
In this episode of the Built Local Podcast, Clay Lawrence (Review Harvest) talks with Chris Bangel, founder of Scooper Troopers out of Buffalo, New York — a pet waste removal business that went from zero to 100 recurring clients in less than a year.
After being let go from his sales job, Chris turned that setback into motivation — starting Scooper Troopers with less than $100 and a van. Within months, a viral Facebook post changed everything.
He shares how he handled rapid growth, built customer loyalty, automated his marketing, and scaled without losing his personal touch. From getting bitten by dogs to building a thriving local brand, this episode is packed with real lessons from the trenches of small business ownership.
🐾 About Scooper Troopers
Scooper Troopers provides professional pet waste removal for homes and businesses across Buffalo, New York. With 100+ recurring customers and growing, Chris has built a brand known for reliability, automation, and exceptional service.
👉 Visit Scooper Troopers: https://scooptroop365.com/
👉 Follow on Facebook: https://www.facebook.com/p/Scooper-Troopers-61571969578402/
💡 What You’ll Learn
•How Chris started Scooper Troopers with almost no money
•The Facebook post that made his business go viral
•Why consistency beats luck in home services
•How he uses automations & Review Harvest to grow fast
•The truth about working through tough customers (and tougher dogs 🐕)
•Chris’s secret to keeping clients loyal for life
⏱️ Timestamps (Approx. 21 Minutes)
00:00 – Welcome to Built Local Podcast with Clay Lawrence
00:30 – Meet Chris from Scooper Troopers NY
01:00 – Why start a pooper scooper business?
02:00 – Getting first customers: Facebook groups & door knocking
03:30 – Growing to 100+ clients in less than a year
05:00 – Leaving his sales job & going full-time
06:00 – The viral Facebook post that changed everything
07:30 – Scaling fast and hiring help
08:30 – Building trust with small gestures
10:00 – Using Podium to automate follow-ups
11:00 – Dog attack story and client safety
14:00 – Crazy customer stories and lessons
17:00 – Growing from 20 to 60+ Google reviews with Review Harvest
19:00 – Advice for new business owners: “Give it a year”
20:30 – Doubling growth and plans for next year