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Real-Time Clienteling for Black Friday & Cyber Monday
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In this episode of Clienteling Unveiled, host Katie Tame sits down with Nico Alfonso, Account Executive at BSPK, to explore strategies for delivering standout customer experiences during the high-traffic Black Friday and Cyber Monday shopping days. Nico shares practical insights on how brands can leverage real-time clienteling to create personalized, seamless interactions—even when stores are at their busiest. From instantly tailored recommendations to real-time stock updates and exclusive VIP touches, this episode is packed with actionable tips for retail teams aiming to turn Black Friday and Cyber Monday into lasting client relationships. Tune in to learn how you can elevate the holiday shopping experience and build loyalty that extends far beyond these peak sales events!
BSPK is a leading innovator in retail technology, empowering businesses to thrive in a dynamic market. Through cutting-edge solutions and insightful analysis, BSPK redefines the retail experience.
Check out our Clienteling 101 page to learn more about clienteling: https://www.bspk.com/clienteling101
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