Summary:

Selling to schools and districts is more than just having a good product—it’s about really understanding the specific challenges and needs of the education market. In this episode, Special Guest: John Gamba (Entrepreneur in Residence at the University of Pennsylvania Graduate School of Education) and I talk about how to deliver better sales demos, especially when technical issues or multiple decision-makers are involved. From using Loom videos to keep the conversation going between meetings to handling tough questions from tech experts, we’ll show you how to turn a demo that’s going off track into a win. If you’ve ever struggled with technical problems or pushback during a demo, this episode will give you practical tips to recover and close the deal with confidence.

Key Takeaways:

• The surprising reason why your demos may fall flat—and how a strategic video sent at the right time could change everything.
• A simple technique to handle tough technical questions without derailing your sales momentum.
• Why demos go wrong more often than you think, and the key shifts that can turn a bad pitch into a win.
• The art of sending personalized demo follow-ups that show prospects you're truly listening—learn how to nail this crucial step.
• How to manage those "bad apples" in the room who seem determined to poke holes in your pitch—and flip the situation in your favor.
• This episode is a must-listen for any entrepreneur in the EdTech space looking to sharpen their sales approach and turn potential pitfalls into powerful selling points!

Chapters:

• Introduction to the Episode (00:00:00)
• Guest Introduction (00:01:00)
• The Importance of Demos (00:01:17)
• Guided Conversations in Demos (00:03:29)
• Consultative Selling Approach (00:04:41)
• Benefits Over Features (00:06:01)
• Contextual Selling (00:07:01)
• Using Strategic Plans Effectively (00:07:56)
• Engaging with Prospects (00:10:08)
• Learning from Successful Demos (00:12:29)
• Demo Timing Considerations (00:16:39)
• Using Video for Demos (00:18:56)
• Listening to Client Needs (00:20:08)
• Personal Experiences with Demos (00:22:25)
• Lessons from Demo Failures (00:23:16)
• Understanding Security Concerns (00:24:19)
• Technical Preparedness in Demos (00:25:34)
• Utilizing Feedback Effectively (00:26:44)
• Handling Technical Questions (00:27:42)
• Staying Calm During Challenges (00:28:34)
• Post-Demo Follow-Up (00:29:36)
• Learning from Challenges (00:30:27)
• Importance of Practice (00:31:01)
• Closing Remarks and Community Engagement (00:31:26)

Resources or Links:

• Connect with John Gamba: LinkedIn
• Interested in Growing Your Education Business? Book your FREE Strategy Call with Josh.