In this episode of Beyond Four Walls, host Jodie Fraser sits down with Claire Savill. An industry powerhouse with nearly two decades of experience in the mixed-use property world. Now part of the team at SAY, Claire shares her journey from Ballymore’s in-house asset management team to senior leadership roles at Savills and Navana, and how her career has been shaped by a deep commitment to detail, strategy, and smart estate management.

From complex estates and M&E systems to the art of getting service charge budgets right, Claire offers a wealth of knowledge for professionals across the leasehold sector. This is an essential listen for anyone involved in pre-development consultancy, operational strategy, or navigating the day-to-day realities of mixed-use schemes.

💡 What We Talk About:

• Claire’s journey into the property industry and her career evolution
• Lessons learned from working with top developers like Taylor Wimpey, Berkeley Group, and Ballymore
• Why pre-development consultancy is crucial for long-term estate success
• The role of operational strategies in efficient estate management
• Common pitfalls in service charge budgeting—and how to avoid them
• What makes mixed-use developments uniquely challenging
• The importance of tech, ESG, and innovation in shaping the future of property management
• Advice for new property managers entering the industry

👤 About Claire Savill:

Claire is a Member of The Property Institute and a qualified RICS Residential Surveyor with 18 years of experience in the property industry. Known for her meticulous approach and strategic mindset, Claire brings a solutions-focused perspective to the SAY team, specialising in pre-development advice, mobilisation, and operational excellence.

This episode is proudly sponsored by Insurety:

At Insurety, it’s not just about policies—it’s about people. As trusted insurance brokers in the block management sector, they’re committed to helping property professionals stay compliant, fully covered, and confidently informed.

With a deep understanding of the leasehold sector, Insurety brings clarity to complex insurance needs—removing the jargon and focusing on real support, transparent advice, and long-term partnerships.

🔗 Learn more at

Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.

I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk

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