Beyond Four Walls delves into the dynamic world of block management in the UK, navigating the complexities of the sector, unravelling key topics, and shedding light on vital issues affecting communities and property managers. There will be conversations with experts, industry leaders, and passionate individuals talking about everything from insurance to inclusivity.
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Jodie Fraser Podcasts

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Tuesday Throwback | CATHY HARGREAVES | Feeling Safe And Understanding Your Mind
38:42
38:42
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38:42During this episode Cathy and I talk about how your thoughts create your reality and how the impact of trauma as a child can continue to hurt us as adults. This episode is an important reminder that by working through our thoughts and feelings in a positive and impactful way, we can change the way we live, work and thrive. Cathy delivers Rapid Tran…
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Tuesday Throwback | Kylie Walker | That Property Mum | Creating a Real Estate Brand
37:02
37:02
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37:02Kylie Walker aka That Property Mum, teaches business owners, property managers, BDM's and working mums the action steps for starting, growing and scaling profitable property management businesses. Kylie is also a working mother of 4 children, journalist, podcaster and author. In this podcast we talk about how she created her real estate brand after…
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Tuesday Throwback | LAURA DENT | SO FRESH & SO CLEAN | Mental Health Crisis Cleans
27:10
27:10
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27:10Join us as we explore Laura's journey, from her strategic leadership at So Fresh & So Clean to her commitment to providing end-to-end managed cleaning and hygiene services. Learn how she navigates the challenges of different sectors, including commercial cleaning, food production hygiene, washroom services, industrial cleaning, and peripheral servi…
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Tuesday Throwback | TAZ THORNTON | Resilience After Breakdown
29:14
29:14
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29:14In this compelling episode of Beyond Four Walls, I sit down with the extraordinary Taz Thornton, a powerhouse who has not only triumphed over the darkest chapters of her life but has emerged as a beacon of resilience and empowerment. Join us as we explore Taz's remarkable journey from the depths of bullying and breakdown to the heights of personal …
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Matthew Young | Stepping In & Standing Strong | The Role of a Tribunal Appointed Manager
50:33
50:33
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50:33In this episode of Beyond Four Walls, Jodie Fraser welcomes someone who’s usually behind the mic — Matthew Young — for an open and insightful conversation about his career, wellbeing, and the unique challenges of being a tribunal-appointed property manager. Matthew shares his journey into the property management sector, the pivotal moments that sha…
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Tony Martin | Caxtons Property Consultants | Mental Health, Management & Making a Difference
40:18
40:18
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40:18In this episode of Beyond Four Walls, host Jodie Fraser is joined by Tony Martin, a well-known voice in the block management world and a daily LinkedIn poster who’s passionate about raising standards and improving communication across the leasehold sector. Tony opens up about his journey into property management, the pressures of leadership, and ho…
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Zoe Walheim | Earl Kendrick | Heritage, Honesty, and Hard Hats
34:54
34:54
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34:54In this episode of Beyond Four Walls, I’m joined by Zoë Walheim—Chartered Surveyor, operational leader at Earl Kendrick, and passionate advocate for diversity, wellbeing, and the future of the surveying profession. With over a decade of experience in both the public and private sectors, Zoë brings a rare mix of technical expertise and thoughtful le…
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Jessica Warwick | Making Energy Work For Property Managers
29:09
29:09
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29:09In this episode of Beyond Four Walls, host Jodie Fraser is joined by Jessica Warwick, an energy specialist and trusted partner to block managers across the UK. Representing Data Energy and working in partnership with DMG Delta under the Trinergy brand, Jessica helps property managers take control of their energy systems, reduce costs, and stay comp…
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Jess Parmar | The Property People | 70% Science, 30% Art | A Blueprint for Impactful Leadership
32:02
32:02
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32:02In this powerful episode of Beyond Four Walls, host Jodie Fraser sits down with the inspiring Jess Parmar — a woman who has not only led major property and hospitality brands across the globe but has done so with heart, humanity, and an unwavering commitment to creating communities that feel as good as they function. With over 20 years of experienc…
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Deborah Bulcock | Leaving Corporate and Finding Clarity
50:47
50:47
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50:47In this episode of Beyond Four Walls, I’m joined by the incredible Deborah Bulcock—leadership coach, burnout expert, author, and former corporate director who made the brave decision to step away from the high-flying world of banking to build a purpose-led business on her own terms. Deborah shares her deeply personal journey of leaving a senior rol…
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Darren Waitson | Nirvana Group | Maintenance With Meaning and Building Trust
39:26
39:26
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39:26From his early career to the launch of Nirvana, Darren shares his journey, his passion for partnership-led service, and why he believes the property sector is ready for a cultural shift. With a people-first mindset and a focus on transparency, Darren unpacks the real meaning behind quality maintenance and how Nirvana is working to raise the standar…
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Victoria Whitelaw | From Apprentice Advocate to a Manager of Managers
49:20
49:20
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49:20In this heartfelt episode of Beyond Four Walls, we sit down with Victoria Whitelaw — Northern Ambassador for Doyenne, proud building safety leader, mum, and passionate advocate for people who carve out their own paths. Victoria shares her honest journey of not taking the traditional university route and how she’s now helping champion alternative qu…
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Joey Kolirin | Powering Through the Darkness | Joey's Honest Talk About Addiction and Recovery
43:14
43:14
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43:14In this powerful episode, Jodie Fraser sits down with Joey Kolirin, Commercial Director at Full Power Utilities, to explore the intersection of business leadership and mental health. Joey shares his candid journey through depression, anxiety, and addiction—and how hitting rock bottom became the foundation for rebuilding a purposeful, people-focused…
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Tailored Management Support | Emma Peach & Zoe Southwell | Outsourcing Without Compromise
37:29
37:29
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37:29In this episode, I’m joined by Emma Peach and Zoe Southwell, co-founders of Tailored Management Support Ltd (TMS) – a remote-first service designed to support managing agents with bespoke, flexible, and expert solutions. We dive into: Why Emma and Zoe launched TMS What services they offer and how they work with agents The value and future of outsou…
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James Phipps | Turning Success into Social Change
51:04
51:04
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51:04In today’s episode of Beyond Four Walls, we’re joined by James Phipps, a businessman, philanthropist, and passionate advocate for domestic abuse charities. James shares his inspiring journey from his humble beginnings in Pinehurst, Swindon, to becoming the Managing Director of Excalibur, winning Wiltshire Business Person of the Year, not once but t…
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BONUS EPISODE | News on the Block - Knowledge Bank - Supporting Wellbeing When Working Alone
54:52
54:52
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54:52In today's increasingly digital and remote work environments, the challenge of maintaining wellbeing while working alone has become more pertinent than ever. In this webinar Jodie Fraser and Shelley Jacobs, Operations Director at MLM Ltd, will explore effective strategies and practical tips for enhancing mental and emotional wellbeing for individua…
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Adam Coombs | 20 Years at Hillcrest | Leadership, Legacy & Letting Go
45:09
45:09
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45:09In this powerful and reflective episode of Beyond Four Walls, host Jodie Fraser is joined by Adam Coombs, who recently stepped down as Managing Director of Hillcrest Estate Management after an incredible 20-year journey. Adam began his career at Hillcrest in 2005 as an Estate Manager and worked his way up to Managing Director in 2018. During his te…
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Sanj Solanki | Young, Driven, and Disrupting the Norm
32:15
32:15
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32:15Sanj’s journey is anything but ordinary. From his first taste of the industry during a placement year to rising through the ranks with determination, strategic thinking, and an unshakeable positive mindset, he shares the real story behind his rapid rise in a traditionally slow-moving industry. We talk about the importance of mentorship, early morni…
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Amy Bishoprick | Empowering Women in Property | The SheLeads Movement
51:52
51:52
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51:52In this episode of Beyond Four Walls, I’m joined by the brilliant Amy Bishoprick — an experienced block management professional, a passionate mentor, and a woman who truly leads with heart. With over a decade of experience in the leasehold sector, Amy shares her journey from managing buildings and teams to stepping into an executive director role. …
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Samantha Tungate | Brady Solicitors | Imposter Syndrome and Inner Strength | A Mother’s Move Back into Work
40:46
40:46
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40:46In this episode of Beyond Four Walls, I’m joined by the brilliant Samantha Tungate from Brady Solicitors. This conversation is an honest, relatable look into the life of a working mum navigating her way back into a fulfilling legal career after years of choosing roles that "fit" around family life. We chat about: Samantha’s career journey and curre…
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Claire Savill | SAY | Pre-Development with Precision | Why Planning Ahead Pays Off
39:47
39:47
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39:47In this episode of Beyond Four Walls, host Jodie Fraser sits down with Claire Savill. An industry powerhouse with nearly two decades of experience in the mixed-use property world. Now part of the team at SAY, Claire shares her journey from Ballymore’s in-house asset management team to senior leadership roles at Savills and Navana, and how her caree…
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Rachel Maguire | People First | The Power of Purpose & People Driven HR
35:16
35:16
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35:16In this episode of Beyond Four Walls, I’m joined by the brilliant Rachel Maguire, a seasoned HR professional currently working with Earl Kendrick. Rachel has spent her career supporting people, shaping workplace culture, and guiding businesses through the ever-evolving world of HR. Now, she’s on the brink of an exciting new chapter—going freelance.…
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Donna Kennedy | Beyond the Pitch | What Rugby Teaches Us About Property Management
39:48
39:48
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39:48In this inspiring episode, I sit down with Donna Kennedy, Scotland’s most-capped female rugby player, to explore how her remarkable career on the rugby field holds powerful lessons for the world of property management. From overcoming adversity in a male-dominated sport to leading teams under intense pressure, Donna shares the mindset, grit, and le…
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Debbie Ranger | Managing Blocks & Making a Difference
38:41
38:41
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38:41In this episode of Beyond Four Walls, I sit down with the brilliant Debbie Ranger, an experienced property manager from JCF Property Management, who has spent over a decade navigating the complexities of block management. Debbie shares her journey in the industry, from gaining her MTPI qualification to tackling the challenges of lone working and ma…
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Tackling Abuse and Aggression in Property Management – A Roundtable with The Property Institute (Featuring Michael Jacobs, Emily Gray, Lizzie Higgs & Malcolm Perryman)
42:12
42:12
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42:12In this powerful roundtable episode of Beyond Four Walls, host Jodie Fraser is joined by leading voices from The Property Institute – Michael Jacobs, Emily Gray, Lizzie Higgs, and Malcolm Perryman – for a frank and insightful discussion on one of the toughest challenges in property management: dealing with difficult and abusive clients. Residents a…
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Jane Harvey | The Newly Appointed CEO of The Hollie Gazzard Trust
1:07:29
1:07:29
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1:07:29Welcome to another inspiring episode of Beyond Four Walls, where we explore the stories and experiences of individuals driving meaningful change. In this episode, we are honoured to welcome Jane Harvey, the newly appointed CEO of the Hollie Gazzard Trust. Jane brings over 20 years of experience in broadcast journalism, having worked with esteemed o…
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Sara Dillon | The Hollie Gazzard Trust | Raising Awareness Through Training
36:58
36:58
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36:58In this episode of Beyond Four Walls, host Jodie Fraser is joined by Sara Dillon, Training Manager at The Hollie Gazzard Trust. Together, they delve into the vital training courses offered by the Trust and their significant impact on the property sector, particularly for lone workers. From fostering safer work environments to empowering individuals…
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Susan Gregory | Turners Oak | Empowering Aging Homeowners
34:40
34:40
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34:40Welcome to another episode of Beyond Four Walls! Join host Jodie Fraser as she engages in a thought-provoking conversation with Susan Gregory, the dynamic founder of Turner's Oak Estate Agents. Discover how Susan is reshaping the real estate landscape by focusing on older homeowners and their families with a people-centric, purpose-driven approach.…
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Carly is the Head of Residential Operations at Savills, where she leads the management and operations of the iconic Battersea Power Station. With an impressive career spanning over 19 years in the residential property sector, Carly has a wealth of experience under her belt. She started her journey as an administrator for a SIPPS team at Countrywide…
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Emma Bush | Brethertons | Navigating the Complex World of Property Litigation
58:13
58:13
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58:13Welcome to another enlightening episode of Beyond Four Walls, hosted by Jodie Fraser. In this episode, we dive deep into the intricate world of property litigation with our guest, Emma Bush. Emma is a Partner in the Property Litigation Department, specialising in contentious residential leasehold matters, and brings a wealth of knowledge and experi…
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Anji McGrandles | Mind Hacks for Everyday Wellbeing
48:23
48:23
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48:23In this enlightening episode of "Beyond Four Walls," host Jodie Fraser sits down with mental wellbeing expert Anji McGrandles, the founder of The Mind Tribe. With a wealth of experience working with global clients, Anji shares her insights into the importance of mental health in today’s fast-paced world. From practical tools and neuro hacks to fost…
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Olive Management | Jessica Holland & Marcus Allen | Innovating Virtual Assistance
35:00
35:00
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35:00In this episode I sit down with Marcus Allen and Jessica Holland, the innovative minds behind Olive Management, a leading provider of virtual assistant services. Known for their commitment to innovation, excellence, and adaptability, Marcus and Jessica share their journey of transforming traditional administrative support into a comprehensive, pers…
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Samantha Billingham | Navigating Coercive Control
48:17
48:17
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48:17In this powerful and insightful episode, we welcome Samantha Billingham, a survivor turned advocate for individuals affected by coercive control and domestic abuse. Samantha shares her personal journey and the profound impact of her experiences, which have fuelled her passion for supporting others in similar situations. Key Topics Discussed: Samant…
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Shaunna Thornton | ARK Workplace Risk | Breaking Barriers in Risk and Compliance
50:13
50:13
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50:13In this empowering episode of Beyond Four Walls, we sit down with Shaunna Thornton, a trailblazer in the risk and compliance sector, particularly within the property management industry. Join us as we explore her inspiring career journey, the challenges she's faced as a woman in a traditionally male-dominated field, and her vision for the future of…
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Jade Maker | Breaking the Stigma: ADHD & Wellbeing
38:37
38:37
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38:37In this exciting episode of "Beyond Four Walls," host Jodie Fraser sits down with Jade Maker, a dynamic force in the property industry and a passionate advocate for women's empowerment. With over six years of experience at Bricks&Logic, Jade specialises in property technology and data, transforming tenant experiences with cutting-edge solutions tha…
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Kyle West | SpicerHaart | Recruiting with Resilience and Understanding
56:03
56:03
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56:03In this episode of "Beyond Four Walls," I sit down with Kyle West, a distinguished leader in the property recruitment industry. Kyle shares his journey into this dynamic field, offering insights into the challenges and triumphs he's experienced along the way. We delve into the importance of mental health and wellbeing, the significance of lone work…
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Harps Kular | The importance of looking after your eye health as a property manager
39:02
39:02
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39:02In this episode of "Beyond Four Walls," I welcome Harps Kular, a distinguished optometrist and the entrepreneurial force behind Harper and Cooper Opticians in Cheltenham. Join me as we delve into Harps' inspiring journey from optometry to entrepreneurship, her innovative approach to customer experience, and her impactful community involvement. We e…
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Sandeep Singh | A Perspective on Property from The Property People
52:13
52:13
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52:13Welcome to another captivating episode of "Beyond Four Walls," where I explore the dynamic realms of property, the people involved, and the passions that drive them. In this episode, I am joined by Sandeep Singh, an esteemed professional in the property industry with nearly two decades of experience. Sandeep is renowned for his strategic insights a…
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Jaclyn Mangaroo | Navigating Challenging Times & Supporting The Industry
49:32
49:32
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49:32In this episode I am joined by Jaclyn Mangaroo, the Chief Communications Officer at The Property Institute (TPI). With over 20 years experience in the residential property sector, Jaclyn offers a wealth of knowledge in marketing, communications and public relations. She plays a pivotal role in shaping TPI's policy and communication strategy, focusi…
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Dave Southby | Dave Southby Financial Planning | Future Proofing Your Investments
38:22
38:22
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38:22Welcome to another episode of Beyond Four Walls, I am your host Jodie Fraser and today I have the pleasure of talking to Dave Southby. Dave is a renowned figure in the field of financial planning, with a career marked by dedication, expertise, and a commitment to helping clients achieve their financial goals. As the founder of Dave Southby Financia…
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Benjamin Hume | Being a Leasehold Management Professional
37:12
37:12
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37:12Welcome to "Beyond Four Walls," the podcast where we delve into the dynamic world of property management, exploring the trends and innovations shaping the industry today. I'm your host, Jodie Fraser, and in this episode, I’m thrilled to have a conversation with a true expert in the field, Ben Hume. Ben is the CEO of Evolve Block and Estate Manageme…
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Beth Lancaster | First Port | From the UAE to Block Management
1:02:46
1:02:46
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1:02:46In my latest episode, I had the pleasure of speaking with Beth Lancaster from First Port. Beth discussing her inspiring journey, sharing her incredible story from working in the vibrant city of Dubai to navigating significant health challenges faced by her and her family. Her resilience and courage are inspiring, and I can’t wait for you all to hea…
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Jamie Willsdon | Future Group | Building a Business From the Ground Up
40:57
40:57
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40:57Welcome to another episode of "Beyond Four Walls," the podcast that takes you beyond the structures we live and work in to explore the innovations and ideas shaping our industry today. I'm your host, Jodie Fraser and I'm thrilled to have you with us as we delve into the fascinating realm of commercial electrical and lighting solutions. In today's e…
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Steve Grimsley | TemplePM | What Makes the Perfect Block Management Candidate
44:03
44:03
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44:03Welcome to Beyond Four Walls, the podcast where we delve into the stories and experiences that shape the block management sector, exploring the lives and careers of those who make a significant impact in this dynamic industry. I'm your host, and today we have an incredibly special guest joining us: Steve Grimsley. Steve is a seasoned recruitment pr…
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Louie-Mae Gibson | Diversity, Inclusion and the Power of Women in Property
46:19
46:19
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46:19Welcome to "Beyond Four Walls," the podcast where we delve into the stories of professionals who are shaping the future of the workplace, real estate, and facility management. I'm your host, Jodie Fraser and today, I have the privilege of welcoming Louie-Mae Gibson to the podcast. Louie-Mae is a distinguished figure in the world of facilities manag…
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Colin Horton | The Power of Personal Branding to Build a Successful Business
34:33
34:33
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34:33Welcome back to "Beyond Four Walls"! I'm your host, Jodie Fraser, and today we have a remarkable guest who is not only a leading figure in the property industry but also a passionate advocate for personal branding—Colin Horton from Project & Co. With a wealth of experience and numerous industry awards under his belt, Colin has transformed the way w…
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Michael Jacobs | Michael Laurie Magar | Neurodiversity, Bullying & Entrepreneurship
49:04
49:04
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49:04Welcome to another episode of "Beyond Four Walls." Today, I have an exceptional guest joining me: Michael Jacobs, a Chartered Surveyor with over 30 years of experience in the property industry. As the Managing Director of the award-winning managing agent Michael Laurie Magar Ltd., which he established in 2000, Michael has been a transformative figu…
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Rob Mayo | Creating Change and Trust in the World of Block Management Insurance
41:21
41:21
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41:21Welcome to "Beyond Four Walls," the podcast that delves into the fascinating world of property, innovation, and the individuals who are reshaping the landscape. I'm your host, Jodie Fraser, and today I have a great episode lined up for you. Joining me is Rob Mayo, the CEO of Insurety. With a career spanning over two decades, Rob began his journey i…
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Danielle Holmes | The Importance of a Website and Cyber Security in Property Management
34:09
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34:09Welcome back to "Beyond Four Walls." Today, I have the pleasure of speaking with Danielle Holmes, a dynamic professional navigating the world of IT while balancing her home life and entrepreneurship. Danielle, along with her husband Kyle, runs Black Nova Designs, a company specialising in web design and IT solutions. Join me as I explore Danielle's…
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Helen Roberts brings over 25 years of experience in the property industry, serving as the Director of Client Services for Fexco Property, where she oversees business development for renowned companies like Remus, Crabtree, Bellharbour, and IPM. As the Welsh Doyenne ambassador, Helen is a passionate advocate for women in the workplace and a champion…
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