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How to Handle Early Check-ins Without Losing Your Schedule-093

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Manage episode 509991115 series 3533767
Content provided by Keystone Hospitality Property Development and Gerry MacPherson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Keystone Hospitality Property Development and Gerry MacPherson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

B&B Check-In Chaos? Fix It!

Ever been caught scrubbing the loo while your next guest rings the bell—two hours early? This week on Bed, Breakfast & Business, we break down how to handle guest timing requests with grace, professionalism, and a little humour.

🎧 You’ll learn:

  • What to say when guests overstay
  • How to implement self-check-in
  • Why charging for early access helps your bottom line

Chapters:
00:00 – Welcome & Subscribe
01:10 – Why Timing Requests Are a Big Deal
03:00 – Setting Clear Policies (Without Sounding Harsh)
05:45 – Should You Charge for Early/Late Access?
08:30 – Self Check-In Options That Work
10:00 – Scripts to Use in Awkward Moments
12:15 – Takeaways & What’s Next

#EarlyCheck-ins #bnbtips #guestmanagement #earlycheckin #latecheckout #bnboperations #hospitalitylife #bedandbreakfastuk #bnbownerlife #smoothcheckin #bnbsuccess

TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/10/how-to-handle-early-check-ins-without-losing-your-schedule-093

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/

LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

BlueSky — @bnbprotips.bsky.social

Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast

YouTube
https://www.youtube.com/@BedBreakfastBusiness

A Division of Keystone Hospitality Property Development

  continue reading

92 episodes

Artwork
iconShare
 
Manage episode 509991115 series 3533767
Content provided by Keystone Hospitality Property Development and Gerry MacPherson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Keystone Hospitality Property Development and Gerry MacPherson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

B&B Check-In Chaos? Fix It!

Ever been caught scrubbing the loo while your next guest rings the bell—two hours early? This week on Bed, Breakfast & Business, we break down how to handle guest timing requests with grace, professionalism, and a little humour.

🎧 You’ll learn:

  • What to say when guests overstay
  • How to implement self-check-in
  • Why charging for early access helps your bottom line

Chapters:
00:00 – Welcome & Subscribe
01:10 – Why Timing Requests Are a Big Deal
03:00 – Setting Clear Policies (Without Sounding Harsh)
05:45 – Should You Charge for Early/Late Access?
08:30 – Self Check-In Options That Work
10:00 – Scripts to Use in Awkward Moments
12:15 – Takeaways & What’s Next

#EarlyCheck-ins #bnbtips #guestmanagement #earlycheckin #latecheckout #bnboperations #hospitalitylife #bedandbreakfastuk #bnbownerlife #smoothcheckin #bnbsuccess

TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/10/how-to-handle-early-check-ins-without-losing-your-schedule-093

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/

LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

BlueSky — @bnbprotips.bsky.social

Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast

YouTube
https://www.youtube.com/@BedBreakfastBusiness

A Division of Keystone Hospitality Property Development

  continue reading

92 episodes

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