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#166 - Summer Throwback: Erika Hall on Why Surveys (Almost Always) Suck

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Manage episode 482922622 series 2622024
Content provided by User Interviews. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by User Interviews or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Welcome to Summer Throwbacks, where we revisit some of Awkward Silences' most memorable episodes.

This week features a conversation with Erika Hall on the misuses of surveys. They're overused, often shoddily designed, and can get in the way of a better approach for the question (which might include not doing research at all). This topic has only grown in importance as development and decision cycles shorten, putting pressure on researchers to get insights to stakeholders faster.

Erika also recently updated her landmark book, Just Enough Research, to take into account these and other changes in the UX landscape.

Research Survey Resources

  continue reading

167 episodes

Artwork
iconShare
 
Manage episode 482922622 series 2622024
Content provided by User Interviews. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by User Interviews or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Welcome to Summer Throwbacks, where we revisit some of Awkward Silences' most memorable episodes.

This week features a conversation with Erika Hall on the misuses of surveys. They're overused, often shoddily designed, and can get in the way of a better approach for the question (which might include not doing research at all). This topic has only grown in importance as development and decision cycles shorten, putting pressure on researchers to get insights to stakeholders faster.

Erika also recently updated her landmark book, Just Enough Research, to take into account these and other changes in the UX landscape.

Research Survey Resources

  continue reading

167 episodes

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