In this episode of AIBiz, host Sana speaks with Austin McMillan, founder of Flywheel Financial, about the real-world integration of AI into bookkeeping and financial operations. Far from being a threat to jobs, Austin reveals how AI tools like ChatGPT agents are streamlining repetitive tasks, freeing teams to focus on high-value advisory work and human connection. From automating journal entries across multiple clients to creating an internal “Flywheel Advisor” AI brain for decision-making, Austin shares practical, tested strategies—not hype—that are already transforming operations. This conversation breaks down misconceptions about AI replacing humans and shows how aligning people, processes, and purpose can make businesses more profitable, scalable, and future-ready.

About the Guest

Austin McMillan is a former Wall Street trader turned financial strategist and the founder of Flywheel Financial, where he helps small businesses grow profitably by aligning their teams, systems, and goals. Known for integrating tools like the Enneagram and Working Genius with cutting-edge AI, Austin is redefining bookkeeping as a proactive, relationship-driven service.

Key Takeaways

• AI’s biggest impact in bookkeeping right now is automating repetitive, task-driven processes, allowing humans to focus on analysis and relationship-building.

• ChatGPT “agents” can be trained like digital assistants to execute multi-step tasks across platforms, such as processing journal entries for multiple clients at once.

• A hybrid model—AI doing 80% of the work with human quality checks—ensures accuracy and maintains trust.

• Growth-minded teams embrace AI as a lever to free time for higher-value work, not as a threat to job security.

• AI can serve as an internal “second brain,” offering decision support based on company values, principles, and strategy.

• Leveraging AI allows firms to scale revenue without proportional increases in headcount, boosting margins and client impact.

• Profitability grows when AI streamlines back-office operations, freeing owners to focus on strategic goals.

• Building client trust comes from high-touch advisory services, not just delivering automated reports.

Connect with the Guest

Instagram: @austindmcmillan
DM the word profit for Austin’s free PDF & video guide on setting up bank accounts to prioritize profit.

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