"Just ask Dave send him a text"

This episode of The AI Voice Bot Podcast, hosted by Dave — a 20-year veteran in voice technology — explores how AI voice bots are evolving beyond traditional, frustrating chatbot experiences.

The discussion opens with the statistic that 67% of chatbot interactions end in user frustration, setting up the need for a new approach. The hosts dive into ib2, a Zero Trust conversational intelligence platform built by AI Voice Solutions, designed to securely integrate voice automation with real business systems.

The episode explains that “Zero Trust” means continuous verification for every interaction, ensuring high security across all processes — not as an afterthought but as part of the architecture. ib2 addresses the three biggest failures of legacy chatbots: rigid scripts, poor integration, and weak security.

Listeners learn how ib2 is industry-specific — with finance, accounting, and construction bots that automate loan processing, BAS reminders, and site coordination. The conversation emphasises augmented intelligence, not replacement — bots handle routine admin while humans focus on judgment and empathy.

The hosts highlight ib2’s multi-channel continuity, allowing users to move seamlessly between web, phone, and SMS while maintaining context. Security and compliance are built-in, meeting SOC 2 and GDPR standards, and human escalation is intelligently managed when needed.

The takeaway: AI is moving from “automation theatre” to genuine business transformation — systems like ib2 aren’t just talking; they’re executing operations securely and intelligently.

The episode ends with a call to action for listeners to follow, rate, and share — and to contact AI Voice Solutions to explore how ib2 can revolutionise their business.
Powered by ib2 — Beyond voice. Beyond automation. Pure performance.

📣 Get in Touch

Got a question about voice bots? Want to collaborate or see how they can work for your business? I’d love to connect.

• 🌐 Website: ai-voice.ai
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• 🔗 LinkedIn: Dave
• 💬 Text "Just ask Dave"