Master the human skills—connection, communication, and creativity—and the leadership skills needed to bridge the skill gaps in manufacturing. In this episode, Greg sits down with the brilliant Emily Nichols, engineer, keynote speaker, and founder of Connect Better Inc. Emily is a rare blend of technical expertise and human connection. She spent two decades improving products and processes from breakfast cereal to automotive paint. Today, her focus has pivoted to restoring the human skills—connection, communication, and creativity—that are still desperately needed in our increasingly technical world.