In the War on Waste Problem Solving, everyone is involved. It always seems that people in the accounting department want to hide out away from the rest of the company. They can in the old Quality Pumps. But in the new Quality Pumps, they will be involved. The problem that most companies create is isolation of functions. In fact, that is the basis of a hierarchical structure in a company. There are silos of information, of structure, of personnel. And dare ye to cross that line. I remember when I was doing a Just in Time project at one of the Big 3 Auto companies. I wanted to link an empty box on the shop floor with an account's order to a supplier and boy was that ever difficult. Go to the line managers boss and up the chain of command to the head of manufacturing over to the CFO and down to the accountant. Talk about waste. We finally got that resolved but you get my point. Lots of stuff has to happen to make the ideal Just in Time factory work. Or a factory without the War on Waste Paradox. Enjoy the read, Len