Episode 44 - The War on Waste Paradox - Chapter 5 - Part 2 - Audio Book
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Failure to manage change is our observation as to why so many lean, six sigma or similar programs failed. We have observed that in almost 100% of the failures, the CEO was not fully committed to change or s/he decided to hand off the change program to someone else. Jack Welch understood that managing change was his responsibility and it could not be assigned to anyone else. He definitely was concerned about the various “change” initiatives: the Work Out Program, 6-Sigma, and the Internet initiative. He understood that others could help, but the CEO was in control. In the War on Waste, we want CEOs who are committed to change not just involved. This is commitment like the pig in ham and eggs: the chicken is involved; the pig is committed. ENJOY, Len
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