B2B marketing strategy grows ever more complex, with marketers needing to understand strategy, marketing technology, e-commerce, customer success, and more. This show covers it all, from a Business-to-Business perspective. From the creators and host of the award-winning The Agile Brand with Greg Kihlström podcast, comes B2B Agility™, a podcast focused on how B2B marketers and the brands they represent become category leaders and drive optimal results for the business and their customers. The ...
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Transforming Experiences In Customer Success Podcasts
Exploring the practical and exciting alternate realities that can be unleashed through cloud driven transformation and cloud native living and working. Each episode, our hosts Dave, Esmee & Rob talk to Cloud leaders and practitioners to understand how previously untapped business value can be released, how to deal with the challenges and risks that come with bold ventures and how does human experience factor into all of this? They cover Intelligent Industry, Customer Experience, Sustainabili ...
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What does it take to create experiences customers love, craft campaigns that captivate, and drive measurable results? Insights Unlocked features candid conversations with the builders, creators, and innovators driving some of the world’s most impactful digital transformations. Tailored for marketing, product, UX and CX leaders, each episode delivers actionable insights to help you create customer-first strategies and stay ahead in today’s competitive landscape. Each episode is about 30 minut ...
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This is The Customer Success Pro Podcast, hosted by Anika Zubair. Customer Success is not a destination, but a a journey. Join me on this crazy CS journey as I chat to leaders, strategists and experts in customer success about their experiences and definitions of customer success and share with your their best practices on how to build and scale world class CS organization. Each interview will unlock tips, tricks and best practices to help scale your customer success career and company. I wi ...
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It’s no secret that business owners want to receive positive reviews and customers want to have a positive experience. In Behind the Review, Yelp and Entrepreneur dig a little deeper on both accounts. Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features conversations with reviewers and business owners about their experiences—whether it was one star or five stars—giving listeners behind-the-scenes insights into what was really going on. Restaurants, plumbers, f ...
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On 'Flushed with Success: Plumber Marketing Secrets Unplugged,' marketing guru and host Sid Taylor applies his two decades of expertise in digital marketing to empower plumbing business owners. This podcast is a go-to resource for those keen on enhancing their online footprint. From SEO to social media marketing and online reputation management, each episode provides actionable advice grounded in real-world experiences. Sid's engaging style demystifies complex marketing concepts, making them ...
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Welcome to Syncing with ServiceNow, the podcast where we explore how ServiceNow’s powerful platform is transforming businesses and IT operations worldwide. Hosted by XenTegra, a trusted ServiceNow partner, we dive into the tools, innovations, and strategies that help organizations streamline workflows, boost productivity, and deliver exceptional customer experiences. Each episode brings you expert insights, real-world success stories, and actionable tips to unlock the full potential of Servi ...
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Every week, I sit down with extraordinary founders to explore how they build thriving businesses, maintain peak physical health, and cultivate sharp, resilient minds. This is your journey to learn from the best—world-class entrepreneurs, elite thinkers, and peak performers who have mastered success in business, body, and brain. This isn’t just a podcast; it’s a blueprint for a new kind of founder—one who balances ambition with wellness, hard work with mental fitness, and success with purpose ...
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Welcome to Personetics’ Banking on Innovation podcast, where banking leaders driving customer-centric Innovation to share their stories and reveal their insights on how financial data-driven personalization impacts business results and banking customers’ financial wellbeing. Hosted by Jody Bhagat, President of Americas at Personetics, the biweekly podcast helps executives in banks, fintechs and banking providers consider how to lead customer-driven Innovation in their own organizations. Gues ...
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"Digital Strategy Unlocked" is a show that helps CIOs and other business leaders take a step back, take a breath, and consider the broader perspective, to rethink how digital can transform businesses. In every episode, we provide cutting-edge insights from global Digital leaders to help increase IT product adoption and accelerate business outcomes.
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Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation ...
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The power of Data is undeniable. And unharnessed - it’s nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
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"Let's talk Transformation" is a podcast for busy yet curious people who want to stay connected. Bite sized chunks of thoughts and ideas on transformation and change to inspire and inform you - be it about digital, culture, innovation, change or leadership... ! Connect with us to listen to dynamic and curious conversations about transformation.
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The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions
Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
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Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.com Jeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus yea ...
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Brands Beyond The Buzz explores the real-world stories behind businesses, going beyond the surface to uncover what truly drives their success. From groundbreaking startups to established brands, we highlight the human side of commerce, sharing authentic insights, customer experiences, and behind-the-scenes perspectives. Whether you’re a curious consumer or a business enthusiast, this podcast offers a refreshing look at what it really means to thrive in today’s marketplace.
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Are you ready for CX Unhinged? For building better experiences? Hosted by Bob Azman, this show digs into the trends, tools, and tactics that are transforming the way businesses connect with their customers. Get ready for thought-provoking interviews, expert advice, and the latest insights straight from the world of CX. Whether you're aiming to enhance your strategy or discover new ways to drive customer satisfaction, grab your notebook - Bob and his guests have got you covered. Make sure to ...
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At NCR Voyix, we are committed to driving innovation, simplifying customer experiences and ensuring growth for our clients. For nearly 140 years, we have been the global leader in consumer technologies, transforming digital commerce experiences across retail, restaurants, and financial institutions. Our legacy of success and commitment to innovation empowers us to deliver platform-led technology and best-in-class services for our customers. We enable businesses to meet their goals, whether i ...
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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Intercom
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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support. Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter 🏠 www.intercom.com
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The TechSurge: Deep Tech VC Podcast explores the frontiers of emerging tech, venture capital, and business trends, with conversations tailored for entrepreneurs, technologists, and investment professionals. Presented by Celesta Capital, and hosted by Founding Partners Nic Brathwaite, Michael Marks, and Sriram Viswanathan. Email feedback and show ideas to [email protected]. Join us as we examine the next major tech cycle, uncover emerging global tech hubs, and analyze where VC investment d ...
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"Welcome to 'CX in The Wild,' where exploration meets innovation in the world of Customer Experience. Hosted by Dennis Wakabayashi, The Global Voice of CX, this captivating podcast journeys to the heart of the industry, often on location, to converse with the leaders and visionaries who are shaping the future of CX across various sectors worldwide. Join Dennis as he uncovers the strategies, insights, and passions that drive these trailblazers, diving deep into their experiences, successes, a ...
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Digital & Business Transformation | Customer Experience | Leadership | Innovation This podcast goes beyond theory. It brings you real-world experiences from best-in-class experts who explore the intersection of people, technology, and measurable business results. Hosted by Gregorio Uglioni—global transformation leader, keynote speaker, and recognized authority in Customer Experience (CX)—each episode features insightful conversations with top executives, innovators, and changemakers. Discove ...
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Welcome to the Hotel Moment Podcast, presented by Revinate, where we discuss how hotel technology shapes every moment of hoteliers’ experiences. Join us as we explore cutting-edge technology that is transforming the hospitality industry and hear from experts and visionaries who are shaping the future of the guest experience. The Hotel Moment podcast features insights and interviews with top players in the hospitality industry across North America, Europe, and Asia Pacific. Once a week, we sp ...
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Entrepreneur Inspiring Stories to Help Motivate, Build, & Grow Your Successful Business with a Master Class from Entrepreneurial Thought Leaders that tell it How It Is... Millionaire Interviews is actionable advice for the (future & present) Entrepreneur, Thought Leaders, Solopreneur, Youpreneur, and Small Business Owner. The host interviews Business Founders in the Product, Service, Real Estate, and Tech industries so they can teach you from their experience. Connect with other Listeners @ ...
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CapTech Trends features thought leaders and subject matter experts discussing emerging technology, design, and project methodology. Our goal is to unite diverse skills and perspectives to show how data, systems, and ingenuity can transform and enable organizations to advance what’s possible in a changing world.
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Step inside the mind of a retail and wholesale veteran who’s spent four decades turning struggling businesses into profit powerhouses. Pete Primeau doesn’t just talk theory – he delivers battle-tested strategies from the trenches of the furniture and mattress industry that translate into explosive growth for ANY business. What You’ll Discover: • Advanced sales psychology and customer conversion techniques refined through $millions in transactions • Marketing strategies that work in today’s h ...
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Welcome to Manufacturing Happy Hour, the podcast where we get real about the latest trends and technologies impacting modern manufacturers. Hosted by industry veteran Chris Luecke, each week, we interview makers, founders, and other manufacturing leaders that are at the top of their game and give you the tools, tactics, and strategies you need to take your career and your business to the next level. We go beyond the buzzwords and dissect real-life applications and success stories so that you ...
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Formerly known as Strikedeck Radio
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Welcome to the Dog Grooming Business Help & Support podcast, your go-to resource for everything you need to succeed in the dog grooming industry. Whether you're an aspiring business owner looking to start your own grooming business or a seasoned professional aiming to refine your business skills, mindset and expand your clientele, this podcast is here to offer valuable insights, practical tips, and expert advice. Join us as we delve into a variety of topics essential to running a successful ...
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The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.
Alex Turkovic
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This podcast is for Customer Experience leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital CX. Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed. If you enjoy the ...
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The AI & Data Driven Leadership Podcast offers a platform for leaders like you to share your experiences and strategies with a dedicated audience of business professionals and fellow executives from around the world. If you lead a company with at least 30 professional employees, we invite you to join us and share how data-driven decision-making has helped you solve complex problems, align strategic goals, and foster growth within your organization. Each episode of AI & Data Driven Leadership ...
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Experience Better: The CX Podcast delivers customer success stories, interviews, research, and more. Tune in every other month as we uncover the secrets behind great customer experience. Visit kubra.com/podcast for more information.
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The Self-Employed Life Podcast (formerly Creative Warriors) provides business and personal development strategies for self-employed business owners that create sustainable success. A community of self-employed and small business owners, entrepreneurs, innovators and ambitious individuals that need creative solutions in business. Being self-employed and a business Warrior is a mindset, a spirit and a challenge. We need a different way of doing business. This is business with a soul. We discus ...
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How can Fintech contribute to building a better world? In Season 4 of Fintech Files, we’re turning our focus to where financial technology meets social impact. This season, we explore financial inclusion, sustainable investing, and decarbonization with some of the brightest minds in the industry. As financial services touch every aspect of our lives, the opportunity to drive positive change is enormous. About Fintech Files: Join us on Fintech Files from BCG Platinion as we explore the cuttin ...
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Stay current on JavaScript, Node, and Front-End development. Learn from experts in programming, careers, and technology every week. Become a supporter of this podcast: https://www.spreaker.com/podcast/javascript-jabber--6102064/support.
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The QBD Marketing Pow Wow is your go-to podcast for expert advice on propelling your business to new heights. Hosted by Rich, QBD’s Head of Lead Generation, this podcast delves into a wide array of marketing topics, including SEO, digital marketing, websites, print, creative content, branding & design and video. Each episode features insight from QBD’s experts and successful clients who share their experiences and top tips for growing a business in today’s digital landscape. Whether you’re a ...
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Are you driven to achieve more, push boundaries, and see real results in everything you do? The Catalyst is the podcast for the relentless go-getters, innovators, and leaders who are obsessed with turning vision into action. Join us as we dive deep into success stories, strategies, and insights from industry experts who have cracked the code on what it takes to ignite change and get results. Whether you're an entrepreneur, a business leader, or someone determined to excel, this podcast will ...
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Interviews with successful loan originators, team members, branch managers and others with great ideas THAT WORK to share to help us all nurture and develop a success mindset. This is a show for Mortgage Industry pros looking to build a successful team. Irene brings almost 3 decades of experience in the industry to you and your team through this weekly podcast. Subscribe today and share with colleagues who would find value!
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Insightful interviews with authors, experts, entrepreneurs, and thought leaders who share valuable marketing tips, growth strategies, and resources. Hosted by John Jantsch, one of America's top small business marketing experts, this show is dedicated to helping you craft effective marketing strategies that will grow your business. Whether you're a small business owner, marketing professional, or marketing agency owner, you'll gain valuable insights and actionable advice on topics such as mar ...
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Join us as we dive deep into the world of CX and Channel Performance with industry experts and practitioners. Each episode of The Experience Perspective offers practical advice and insights for measuring, managing, and designing exceptional customer experiences. Whether you're in mystery shopping, channel optimisation, or passionate about understanding customer journeys, this podcast is your go-to resource for driving business success through customer-centricity. Subscribe now and elevate yo ...
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Trust is not what you think it is. It is not absolute or universal. Trust is relative. The same behavior that would cause one person to trust you could cause another person to distrust you. The level of trust someone has in you is the product of their trustfulness (their willingness to trust other people) and your trustworthiness. There is almost (I said ALMOST) nothing you can do about the former, and everything you can do about the latter. Because of that, you must evaluate your own trustw ...
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Post-Purchase Success is the podcast series from parcelLab; the place to learn how brands and leaders in e-commerce have transformed their post-purchase experience. Each episode, we'll be speaking to experts from the e-commerce and retail world; getting their thoughts on the latest trends and developments. We'll also be finding out about the challenges that they've faced, to give you some inspiration to deal with the challenges that you and your business might be facing too.
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Introducing Alex Shevelenko, CEO and founder of RELAYTO and the host of the Experienced-Focused Leaders Podcast. With a mission to empower seasoned business owners who recognize the critical role of customer experience in achieving success, Alex brings together a community of discerning listeners eager to explore new perspectives and strategies for enhancing their experience-centric approach. In our thought-provoking podcast episodes, we dive deep into the stories and insights of accomplishe ...
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Law school prepares you for legal battles, but a law degree is not enough to win in the marketplace. The legal industry presents marketing challenges unlike those found elsewhere, and therefore you need to equip yourself with the best digital marketing practices to achieve meaningful results. You must start moving beyond usual tactics and implement strategies that align with your goals. You require experienced representation to help you navigate the twists and turns of a complex battle for c ...
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Dive deep into the dynamic marketing realm in the digital age with The Backstory on Marketing and AI, hosted by Guy Powell, the visionary President of ProRelevant Marketing Solutions. This enlightening podcast is your gateway to understanding the intricate interplay between data-driven marketing strategies and cutting-edge AI technologies. Each episode brings to the table candid and insightful conversations with some of the industry's most influential leaders and analytics experts. They shar ...
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Take a deep dive into the world of SEO and digital marketing with SE Ranking DoFollow Podcast. Actionable insights, latest trends, and thought-provoking case studies from seasoned experts and practitioners. In this SEO podcast, professionals and business leaders from all over the globe come together to help their less-experienced peers cut through the noise and catch them up on all the latest SEO advancements and developments.
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Introducing Nick Layzell, Customer Success Director at Telehouse as the host for this series, with over 25 years’ experience in the IT industry. Each episode he’ll be joined by a pioneer in their field covering cutting edge subjects in the connectivity landscape.
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Welcome to The MisFitNation Show, hosted by Rich LaMonica—a US Army Veteran who, alongside a fellow US Army Veteran and a Business Leader. Our mission is simple: inspire and empower you to be a better human being. We highlight the powerful stories of Veterans and First Responders, sharing their journeys of resilience and strength. Through captivating interviews, we also bring you guests from all walks of life—authors, entrepreneurs, coaches, motivational speakers, and health & fitness profes ...
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The ultimate podcast for hotel, restaurant and hospitality leaders, The Hospitality Leadership Podcast is a weekly show hosted by Andy Jones, interviews industry leaders and shares actionable strategies for success, helping hospitality professionals at every level of the organisation take their skills and businesses to the next level. Whether you're an owner, manager, or aspiring leader, The Hospitality Leadership Podcast will transform you into a truly exceptional leader who can engage thei ...
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🎧 This Week’s Episode: In this episode of the Pet Grooming Business Help and Support Podcast, Bill Betts talks about something that affects a lot of pet groomers: feeling like you have to do everything yourself to succeed. Bill shares a story from a chat he had with top business coach Daniel Priestley, where they talked about how many business owne…
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From Combat to the Classroom: Gerald Gangaram’s Mission for America
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In this inspiring episode of The MisFitNation, host Rich LaMonica sits down with Retired U.S. Army Major Gerald Gangaram, a decorated combat pilot turned national advocate for civic education.Raised in a low-income neighborhood in Queens, NY, Gerald's journey took him from West Point to the battlefields of Afghanistan, where he led soldiers and fle…
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Speaking Up: The Developer’s Guide to Conference Talks & Career Growth - JSJ 682
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In this episode of JavaScript Jabber, I am joined by three incredible guests — Ariel Shulman, Liad Yosef, and Eviatar Alush — to dive into the world of public speaking in tech. From the jitters of their first talk to the professional and personal growth that comes with hitting the stage, we unpack the full journey of becoming a tech speaker. Whethe…
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In this episode of The Entrepreneur Experiment, Gary Fox sits down with Cait and Cillian, the powerhouse duo behind Luxury Exchange - the Irish-born fashion resale platform that’s redefining pre-loved luxury. From humble beginnings selling designer pieces on Instagram between her shifts at Brown Thomas, Cat grew her side project into a business pro…
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Alex Goldfayn is a three-time Wall Street Journal bestselling author and one of the world’s most sought-after sales speakers. He’s the CEO of The Revenue Growth Consultancy, helping B2B companies generate millions in organic sales growth every year. In this episode, Alex reveals how to Outgrow your competition by transforming reactive teams into pr…
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Born from War: Patrick Naughton Breaks Down Leadership, Legacy, and Lessons from the Battlefield
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In this special episode of The ToosDay Crue, Stephen and Jake welcome US Army Lieutenant Colonel Patrick Naughton, a decorated military historian, educator, and author whose career spans over 28 years of service. 🌍 Hailing from Hawai'i and now teaching at the prestigious Command and General Staff College (CGSC), Patrick brings deep insight into mil…
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CR0105: How little we still understand about GreenOps with James Hall, Green Pixie
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GreenOps is a cultural transformation that empowers developers to turn emissions data into meaningful action, bridging the communication gap with ESG teams and exposing the critical truth that cloud cost and carbon cost are not the same, which fundamentally reshapes how we approach sustainable IT. This week, Dave, Esmee and Rob talk to James Hall, …
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27 - Ron Bonnstetter: From Gut Feelings to Brain Waves: The Science Behind Our Choices
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In this episode of AI & Data Driven Leadership, Dean Guida speaks to the Senior VP of Research and Development, and Executive Director of The Mind Science Center at Target Training International Success Insights, Ron Bonnstetter. Ron discusses his research on brain imaging, decision-making, and the emotional factors influencing our choices. He expl…
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Transforming Mindsets Around Money with Garrett Gunderson
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In this episode, I had the pleasure of talking with Garrett Gunderson, and what a fun and eye-opening conversation it was! Garrett shares his journey from cleaning cars as a young entrepreneur to becoming a well-known financial educator and author. We dive into how our mindset around money can really shape our lives—and how shifting that mindset ca…
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How to Adapt, Thrive, and Stay Human in an AI-Driven World
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We are diving into the future of marketing in 2025 with Sara Nay, CEO of Duct Tape Marketing. Together, we discuss how AI is reshaping the marketing landscape and why blending cutting-edge technology with timeless human elements, like emotional intelligence and storytelling, is key to staying ahead. John shares actionable insights on hyper-personal…
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Why regenerative tourism is the future of hospitality
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In this enlightening episode of Hotel Moment, Karen Stephens engages with Aradhana Khowala, CEO of Aptamind Partners and a visionary leader in regenerative tourism development. With extensive experience advising presidents, prime ministers, and global CEOs across 85 countries, Aradhana brings a provocative perspective to the hospitality industry's …
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992: Julia Phelan - Understand the Science of Learning to Truly Change Lives
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In this episode of The Self-Employed Life podcast, I had the great pleasure of speaking with learning scientist, curriculum expert, and the “Workshop Whisperer”, Julia Phelan. In this episode we explore how well-intended coaches, consultants, and course creators can unknowingly do harm when they don’t understand how people actually learn. Julia sha…
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TTV Explained: How To Deliver Customer Value Faster in Customer Success
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Signup for the RevUP Academy: https://www.thecustomersuccesspro.com/revup In this episode of the Customer Success Pro Podcast, Anika Zubair discusses the critical metric of Time to Value (TTV) in customer success. She emphasizes the importance of quickly demonstrating value to customers to enhance retention and drive revenue growth. The episode cov…
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More than words: Why tone of voice can make or break your marketing
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In digital marketing, we often focus so much on what to say that we forget about how we say it. Your tone of voice can make or break your brand's connection with customers – determining whether people see you as trustworthy and relatable, or just another faceless company. Join host Rich Brown, Head of Lead Generation at QBD, as he explores this cru…
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The Customer Experience World Games 2025 with Tom DeWitt
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The CX Goalkeeper Podcast joins the Customer Experience World Games 2025. With the incredible honor of interviewing captains, vice-captains, judges, and friends of the CXWG 2025. These are brief interviews that share the experiences of outstanding individuals who help charities improve. Customer Experience professionals worldwide come together to s…
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S17E2: Transferrable Trust, Inbound and Outbound
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What makes a customer trust you before they’ve even met you? In this episode, I read Chapter 16 of The Trust Premium and explore the final behavior in Part III of the book: transferrable trust. You’ll learn how trust flows into and out of customer relationships through Reviews, References, Recommendations, and Reputation—the Four Rs. We’ll talk abo…
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July Hot Take: Empathy Under Attack: Leading with Heart in Hostile Times
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Today’s episode is a little more personal. A reflection. A struggle. Because lately, I’ve been wondering: Is empathy under attack? And if so, how do we as leaders, parents, citizens—and humans—continue to lead with empathy in a world that sometimes seems to mock, punish, or politicize it? So today, I want to pull back the curtain and talk about wha…
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245: A Grassroots Approach to Shaping the Future of American Industry with Bret Boyd, CEO of Sustainment
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You might be surprised to learn what the biggest challenge manufacturers say they’re facing right now. The talent gap comes up a lot on this podcast, but early survey findings from the New American Industrial Alliance (NAIA), show that “access to capital” is really what holds most mid-market manufacturers back. In this episode, we sit down with the…
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How AI Search Is Reshaping Law Firm SEO — and What To Do About It with Michael Buckbee
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In this episode, Michael Buckbee, co-founder of Knowatoa, discusses how AI search is reshaping the landscape of SEO for law firms. The conversation delves into the basics of AI search, particularly focusing on Google's AI overviews, and the impact on search queries and SEO strategies. Michael explains the importance of understanding AI, chat, and t…
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#51: Readying an AI-augmented workforce with John Munsell, Bizzuka
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Everyone listening that is already in the workforce, from entry level positions to leaders has had to learn at least a little bit about AI over the last few years. But what are we teaching college students about how AI will impact their work, and more importantly, what should we be teaching them? Today we’re going to talk about helping companies sc…
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From Franchisee to CEO: How 16 Handles Is Winning with Flavor & Loyalty
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How does a “flavor drop” every month, pop culture infusions, and a unique loyalty program help 16 Handles thrive in the frozen yogurt game? CEO Neil Hershman shares his journey from franchisee to CEO, the secrets behind flavor innovation, why customer reviews matter, and how modern marketing powers franchise growth. Discover lessons in loyalty, ope…
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Faith, Service & Strength: Building Resilient Marriages with Chaplain Matthew & Kristina Spencer
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In this inspiring episode, we welcome USAF Chaplain, Major Matthew Spencer, and Kristina Spencer, a dynamic couple devoted to faith-based marriage ministry. With over 20 years of combined experience in ministry, leadership, and counseling, they share their mission to strengthen military couples and families through God-centered guidance and practic…
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Episode 29: Tech Tools of Tomorrow: Innovative Software Solutions Every Plumbing Business Should Consider
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In Episode 29 of "Flushed with Success: Plumber Marketing Secrets Unplugged," we dive into the tech tools revolutionizing the plumbing industry. Discover innovative software solutions designed to streamline operations, enhance customer engagement, and boost your online presence. This episode showcases essential tools that can transform the way plum…
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How empathy in marketing can unlock your brand’s higher purpose
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Episode web page: https://bit.ly/4lcY2tG ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- What does it take to make marketing truly meaningful? In this episode of Insights Unlocked, we sit down…
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Transforming Restaurant Experiences with Personalization: Insights from Every Bite Co-Founders
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In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian speaks with co-founders Lucy Logan and Sid Conklin from Every Bite. They discuss their innovative solutions for restaurant menus focused on personalization and food safety to better cater to a growing population with dietary restrictions and allergies. The smart menu te…
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Have Your Best July 4th Sale Ever! - Brent Batterman: Episode 231
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Brent Batterman returns with a bang—just in time for one of the biggest retail weekends of the summer. With over two decades of experience in the mattress industry and a history of transforming sales strategy at Mattress Firm, Brent is here to help you elevate your July 4th performance. In this episode, he breaks down what it takes to drive major f…
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#135 The roots of successful Digital transformation with Matt Evans
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"In order to transform successfully, you need to take an intentional and deliberate approach above ground with the things you can see as well as below ground with the things you can see to drive transformation" Matt and I delve into the world of digital transformation, and how to design an operating model that allows adaptability, impact and sustai…
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Evolving Personalization: The Secrets to Staying Ahead in CX
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In collaboration with CCW Europe Summit 2025: CCW Europe Summit 2025 unites CX pioneers to solve today’s challenges and shape tomorrow’s solutions. Dive into next-gen AI, journey redesign, and customer-centric growth with leaders from Google, Nestlé, Ryanair, and more. Spot are limited! Join the event join the movement: Use the discount code CXGOAL…
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EE430 - Mentor Moment: Luke Joyce: Disrupting a Traditional Industry Through Smart Systems
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In this Mentor Moment from The Entrepreneur Experiment Episode 378, Luke Joyce shares how he’s transformed the traditional window cleaning business using technology, subscriptions, and automation. Luke reveals his vision to scale nationwide, break into the UK, and ultimately build systems that could apply to any home service — all while solving pai…
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Fin conversations ep1: The Secret to Sustaining 75%+ AI Resolution Rates
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How do you keep your AI agent accurate when the product changes every week? Bobby Stapleton, Senior Director, Human Support, Intercom, chats with Ruth O’Brien, Senior Director, AI Support, Intercom, about how Intercom’s support team maintains 75%+ resolution rates - from the processes behind new product launches to the culture of continuous improve…
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244: Automate LIVE 2025: Warehousing Innovations, AI at the Edge, and Interoperability
42:09
42:09
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“The hardest part of robotics isn't actually doing robotics. It's providing a solution that solves a real customer problem.” Melonee Wise’s quote from this episode is a good summary of what we talk about in this episode – practical, real-world applications of the technology we see hyped. Robotics, AMRs, humanoid robots, automation, AI – all of thes…
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🎧 This Week’s Episode: Talking Teeth with The Dog Tooth Fairy: In this episode of the Pet Grooming Business Help and Support Podcast, Bill Betts is joined by Anastasia, also known as The Dog Tooth Fairy. She’s a well-known expert in pet dental care and shares her knowledge about keeping pets’ teeth clean and healthy. They chat about why pet dental …
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USAF Maj. Dr. Steve Ramos: 2,000 Jumps, 28 Years & Healing Veterans
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59:15
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USAF Major (Ret.) Dr. Steven Ramos joins Rich LaMonica to share how his 28-year Air Force career—from U-2 pressure suit tech to elite jumpmaster & combat therapist—led to a new mission: saving veteran lives through mental health advocacy.Growing up in the Bronx, Steve dodged street violence and drugs by enlisting in 1993 as an E-1. His path led him…
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How to Think Strategically About AI Tools
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Dan Sanchez is an AI marketing strategist, consultant, and creator of the AI-Driven Marketer podcast. He’s a leading voice in the intersection of artificial intelligence and marketing strategy, helping businesses harness AI for content creation, automation, and growth. In this episode, Dan shares how marketers can think strategically about AI tools…
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Navigating Uncertainty in Hospitality: Insights from Leadership Coach Matt Rolfe
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In this episode, hospitality leadership coach Matt Rolfe discusses the challenges faced by the industry, particularly surrounding the alignment of strategy and execution. He emphasizes the importance of co-creating strategies with operational teams and understanding guest experience to optimize average checks. Addressing the role of culture, resili…
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EE429: The Future of Food: How Gousto Delivers 100 Million Meals a Year
1:08:17
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In this episode of The Entrepreneur Experiment, Gary Fox sits down with Timo Boldt, the visionary founder and CEO of Gousto, the UK’s leading homegrown meal-kit company. From humble beginnings hand-delivering recipe boxes and knocking on doors, to building a data-powered food business that serves millions of dinners annually, Timo shares his 13-yea…
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🔥 The ToosDay Crue Welcomes Hypnotist & Mental Performance Expert Ryan Christensen! 🔥
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🎙️ Stephen and Jake sit down with Ryan Christensen—a man who has mastered the power of the mind.🧠 What if your biggest roadblocks are all in your head? Ryan, a seasoned hypnotist, author, and former counterterrorism and counter-proliferation expert, helps people break through their mental barriers to unlock peak performance, emotional resilience, a…
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CR104 Quantumania part 2 with Catherine Vollgraff Heidweiller and James Goeders, Google Quantum AI
1:03:09
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Quantum computing in 2025 is rapidly advancing toward commercialization, with breakthroughs in algorithms, scalable hardware, and cloud-based quantum services driving real-world applications across finance, healthcare, logistics, and cybersecurity This week, Dave, Esmee, and Rob dive into the cutting edge of quantum computing with Catherine Vollgra…
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Voice AI and the Future of Customer Engagement with 3CLogic
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In this milestone 50th episode of Syncing with ServiceNow, host Andy Whiteside and co-host Fred Reynolds are joined by Guillaume Seynhaeve (G) from 3CLogic to explore how Voice AI is transforming customer service and the contact center experience. They discuss 3CLogic’s Voice AI Hub, its deep integration with ServiceNow, and how enterprises can str…
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Andy Crestodina is the co-founder and Chief Marketing Officer of Orbit Media Studios and a leading authority on digital marketing, content strategy, and SEO. With two decades of hands-on experience and author of Content Chemistry, Andy joins John Jantsch to explore how AI is transforming content creation, analytics, and marketing strategy. They div…
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26 - Anthony Franco AI and Entrepreneurship: Balancing Innovation with Practicality in a Competitive Landscape
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In this episode of AI & Data Driven Leadership, Dean Guida speaks to the Managing Partner of AI First Principles, Anthony Franco. Anthony shares lessons from building and exiting multiple businesses, discusses the realities and hype of AI in entrepreneurship, and explores how to operationalize AI using frameworks like First Principles and the Wiser…
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No Excuses, Just Results: Stephanie Allen’s Real-World Guide to AI, Leadership, and Rapid Growth in the Trades
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In this episode of Catalyst for the Trades, we sit down with Stephanie Allen, CEO of Airworks Solutions, to talk about what it takes to lead and thrive in today’s fast-changing trades industry. From her journey leading a top HVAC business while balancing life as a mother of four, to her real-world strategies for using AI to accelerate processes and…
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Hotel Moment: More focused conversations, same great insights
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Hotel Moment is making an exciting format change to better serve the hospitality community. Moving from weekly to bi-weekly releases, the podcast will continue to feature host Karen Stephens, Revinate's Chief Marketing Officer, conducting in-depth conversations with hoteliers and industry experts from around the globe. These discussions will contin…
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Do you suffer from feelings of overwhelm? Too much going on, too much to do, too much of whatever? I know I do and it's always been a source of wasted energy. In this episode I offer a whole reframing of overwhelm, a shifting of how you might think about it with hopefully positive results. Give it a try! Sell to the Rich: The Insiders Handbook to S…
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How to Use Segmentation to Drive Value, Retention and Efficiency with Kelley Turner
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Signup for the FREE Masterclass: https://www.thecustomersuccesspro.com/masterclass In this episode of the Customer Success Pro Podcast, host Anika Zuber and guest Kelley Turner, SVP of Global Customer Success at Vitally, discuss the critical role of customer segmentation in driving effective customer success strategies. They explore the importance …
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Episode 22 - Dennis Khoo - Author, Driving Digital Transformation and the allDigitalFuture Playbook (taP), Managing Partner, allDigitalfuture LLP
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In this episode of Banking on Innovation, Dr. Dennis Khoo, former head of UOB's TMRW Digital Bank — joins Jody Bhagat, President of Global Banking at Personetics, to discuss how banks in Asia-Pacific can thrive. With competition rising and customer expectations soaring, Dennis explains why execution, engagement and Cognitive Banking are essential f…
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How to Use AI and Data Better in Everyday Life with Jess Carter
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32:06
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From writing better emails to helping her son learn the alphabet, Jess Carter is using AI in unexpected ways. In this Q&A episode, Jess shares how she’s integrating AI into both her professional and personal routines, with real examples that span leadership, data storytelling, parenting, and everyday problem-solving. She offers practical advice for…
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