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B2B marketing strategy grows ever more complex, with marketers needing to understand strategy, marketing technology, e-commerce, customer success, and more. This show covers it all, from a Business-to-Business perspective. From the creators and host of the award-winning The Agile Brand with Greg Kihlström podcast, comes B2B Agility™, a podcast focused on how B2B marketers and the brands they represent become category leaders and drive optimal results for the business and their customers. The ...
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Exploring the practical and exciting alternate realities that can be unleashed through cloud driven transformation and cloud native living and working. Each episode, our hosts Dave, Esmee & Rob talk to Cloud leaders and practitioners to understand how previously untapped business value can be released, how to deal with the challenges and risks that come with bold ventures and how does human experience factor into all of this? They cover Intelligent Industry, Customer Experience, Sustainabili ...
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What does it take to create experiences customers love, craft campaigns that captivate, and drive measurable results? Insights Unlocked features candid conversations with the builders, creators, and innovators driving some of the world’s most impactful digital transformations. Tailored for marketing, product, UX and CX leaders, each episode delivers actionable insights to help you create customer-first strategies and stay ahead in today’s competitive landscape. Each episode is about 30 minut ...
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The Innovators & Investors Podcast: Connecting the Startup Ecosystem. We are on a mission to bridge the gap between founders, investors, and industry leaders across the early-stage ecosystem. By bringing together visionaries from cutting-edge startups, venture capitalists, family offices, angel investors, accelerators, and studios, we offer a platform for sharing invaluable insights, market trends, and first-hand experiences. Whether you’re an entrepreneur navigating the challenges of buildi ...
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This is The Customer Success Pro Podcast, hosted by Anika Zubair. Customer Success is not a destination, but a a journey. Join me on this crazy CS journey as I chat to leaders, strategists and experts in customer success about their experiences and definitions of customer success and share with your their best practices on how to build and scale world class CS organization. Each interview will unlock tips, tricks and best practices to help scale your customer success career and company. I wi ...
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The Doing CX Right Podcast is a resource for businesses striving to increase revenue, reduce costs, and achieve sustainable competitive differentiation. Companies often pursue these goals ineffectively. This podcast challenges conventional thinking through innovative customer experience (CX) strategies. Each episode offers expert advice, blending human-centric approaches with the latest technology to solve business challenges. The show emphasizes that everyone has a CX role, regardless of jo ...
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At NCR Voyix, we are committed to driving innovation, simplifying customer experiences and ensuring growth for our clients. For nearly 140 years, we have been the global leader in consumer technologies, transforming digital commerce experiences across retail, restaurants, and financial institutions. Our legacy of success and commitment to innovation empowers us to deliver platform-led technology and best-in-class services for our customers. We enable businesses to meet their goals, whether i ...
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On 'Flushed with Success: Plumber Marketing Secrets Unplugged,' marketing guru and host Sid Taylor applies his two decades of expertise in digital marketing to empower plumbing business owners. This podcast is a go-to resource for those keen on enhancing their online footprint. From SEO to social media marketing and online reputation management, each episode provides actionable advice grounded in real-world experiences. Sid's engaging style demystifies complex marketing concepts, making them ...
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"Digital Strategy Unlocked" is a show that helps CIOs and other business leaders take a step back, take a breath, and consider the broader perspective, to rethink how digital can transform businesses. In every episode, we provide cutting-edge insights from global Digital leaders to help increase IT product adoption and accelerate business outcomes.
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Entrepreneur Inspiring Stories to Help Motivate, Build, & Grow Your Successful Business with a Master Class from Entrepreneurial Thought Leaders that tell it How It Is... Millionaire Interviews is actionable advice for the (future & present) Entrepreneur, Thought Leaders, Solopreneur, Youpreneur, and Small Business Owner. The host interviews Business Founders in the Product, Service, Real Estate, and Tech industries so they can teach you from their experience. Connect with other Listeners @ ...
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Are you ready for CX Unhinged? For building better experiences? Hosted by Bob Azman, this show digs into the trends, tools, and tactics that are transforming the way businesses connect with their customers. Get ready for thought-provoking interviews, expert advice, and the latest insights straight from the world of CX. Whether you're aiming to enhance your strategy or discover new ways to drive customer satisfaction, grab your notebook - Bob and his guests have got you covered. Make sure to ...
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Welcome to Syncing with ServiceNow, the podcast where we explore how ServiceNow’s powerful platform is transforming businesses and IT operations worldwide. Hosted by XenTegra, a trusted ServiceNow partner, we dive into the tools, innovations, and strategies that help organizations streamline workflows, boost productivity, and deliver exceptional customer experiences. Each episode brings you expert insights, real-world success stories, and actionable tips to unlock the full potential of Servi ...
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Brands Beyond The Buzz explores the real-world stories behind businesses, going beyond the surface to uncover what truly drives their success. From groundbreaking startups to established brands, we highlight the human side of commerce, sharing authentic insights, customer experiences, and behind-the-scenes perspectives. Whether you’re a curious consumer or a business enthusiast, this podcast offers a refreshing look at what it really means to thrive in today’s marketplace.
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Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation ...
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The power of Data is undeniable. And unharnessed - it’s nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
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"Let's talk Transformation" is a podcast for busy yet curious people who want to stay connected. Bite sized chunks of thoughts and ideas on transformation and change to inspire and inform you - be it about digital, culture, innovation, change or leadership... ! Connect with us to listen to dynamic and curious conversations about transformation.
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The TechSurge: Deep Tech VC Podcast explores the frontiers of emerging tech, venture capital, and business trends, with conversations tailored for entrepreneurs, technologists, and investment professionals. Presented by Celesta Capital, and hosted by Founding Partners Nic Brathwaite, Michael Marks, and Sriram Viswanathan. Email feedback and show ideas to [email protected]. Join us as we examine the next major tech cycle, uncover emerging global tech hubs, and analyze where VC investment d ...
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Welcome to Personetics’ Banking on Innovation podcast, where banking leaders driving customer-centric Innovation to share their stories and reveal their insights on how financial data-driven personalization impacts business results and banking customers’ financial wellbeing. Hosted by Jody Bhagat, President of Americas at Personetics, the biweekly podcast helps executives in banks, fintechs and banking providers consider how to lead customer-driven Innovation in their own organizations. Gues ...
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THE CX GOALKEEPER - Business Transformation, Customer Experience, and Leadership
Gregorio Uglioni
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Business & Digital Transformation, Leadership, Innovation and Customer Experience. It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment. Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you. I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life. More information: www.cxgoalkeeper.com/podcast About G ...
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"Welcome to 'CX in The Wild,' where exploration meets innovation in the world of Customer Experience. Hosted by Dennis Wakabayashi, The Global Voice of CX, this captivating podcast journeys to the heart of the industry, often on location, to converse with the leaders and visionaries who are shaping the future of CX across various sectors worldwide. Join Dennis as he uncovers the strategies, insights, and passions that drive these trailblazers, diving deep into their experiences, successes, a ...
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Formerly known as Strikedeck Radio
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Experience Better: The CX Podcast delivers customer success stories, interviews, research, and more. Tune in every other month as we uncover the secrets behind great customer experience. Visit kubra.com/podcast for more information.
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Join us as we dive deep into the world of CX and Channel Performance with industry experts and practitioners. Each episode of Ipsos' Customer Perspective offers practical advice and insights for measuring, managing, and designing exceptional customer experiences. Whether you're in mystery shopping, channel optimisation, or passionate about understanding customer journeys, this podcast is your go-to resource for driving business success through customer-centricity. Subscribe now and elevate y ...
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Welcome to the Hotel Moment Podcast, presented by Revinate, where we discuss how hotel technology shapes every moment of hoteliers’ experiences. Join us as we explore cutting-edge technology that is transforming the hospitality industry and hear from experts and visionaries who are shaping the future of the guest experience. The Hotel Moment podcast features insights and interviews with top players in the hospitality industry across North America, Europe, and Asia Pacific. Once a week, we sp ...
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CapTech Trends features thought leaders and subject matter experts discussing emerging technology, design, and project methodology. Our goal is to unite diverse skills and perspectives to show how data, systems, and ingenuity can transform and enable organizations to advance what’s possible in a changing world.
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Welcome to Manufacturing Happy Hour, the podcast where we get real about the latest trends and technologies impacting modern manufacturers. Hosted by industry veteran Chris Luecke, each week, we interview makers, founders, and other manufacturing leaders that are at the top of their game and give you the tools, tactics, and strategies you need to take your career and your business to the next level. We go beyond the buzzwords and dissect real-life applications and success stories so that you ...
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The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.
Alex Turkovic
397
This podcast is for Customer Experience leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital CX. Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed. If you enjoy the ...
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How can Fintech contribute to building a better world? In Season 4 of Fintech Files, we’re turning our focus to where financial technology meets social impact. This season, we explore financial inclusion, sustainable investing, and decarbonization with some of the brightest minds in the industry. As financial services touch every aspect of our lives, the opportunity to drive positive change is enormous. About Fintech Files: Join us on Fintech Files from BCG Platinion as we explore the cuttin ...
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It’s no secret that business owners want to receive positive reviews and customers want to have a positive experience. In Behind the Review, Yelp and Entrepreneur dig a little deeper on both accounts. Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features conversations with reviewers and business owners about their experiences—whether it was one star or five stars—giving listeners behind-the-scenes insights into what was really going on. Restaurants, plumbers, f ...
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The Executive Insights podcast, brought to you by AWS (Amazon Web Services), features peer-to-peer conversations between business executives on innovating for growth, building resiliency, and shaping the future of their organizations. Learn more at AWS Executive Insights and follow us on LinkedIn. For video versions of these and other conversations, subscribe to our YouTube playlist.
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The B2B Revenue Executive Experience is a podcast hosted by Cory Cotten-Potter, who dedicates each episode to helping executives train their sales and marketing teams to optimize growth. Whether you’re interested in increasing margins and growing your market share, enabling your teams to compete on value rather than price, hiring new employees, or trying to stay at the forefront of the latest in sales and marketing techniques, this podcast will give you the tools and skills necessary to win ...
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Stay current on JavaScript, Node, and Front-End development. Learn from experts in programming, careers, and technology every week. Become a supporter of this podcast: https://www.spreaker.com/podcast/javascript-jabber--6102064/support.
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The Self-Employed Life Podcast (formerly Creative Warriors) provides business and personal development strategies for self-employed business owners that create sustainable success. A community of self-employed and small business owners, entrepreneurs, innovators and ambitious individuals that need creative solutions in business. Being self-employed and a business Warrior is a mindset, a spirit and a challenge. We need a different way of doing business. This is business with a soul. We discus ...
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Insightful interviews with authors, experts, entrepreneurs, and thought leaders who share valuable marketing tips, growth strategies, and resources. Hosted by John Jantsch, one of America's top small business marketing experts, this show is dedicated to helping you craft effective marketing strategies that will grow your business. Whether you're a small business owner, marketing professional, or marketing agency owner, you'll gain valuable insights and actionable advice on topics such as mar ...
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Are you driven to achieve more, push boundaries, and see real results in everything you do? The Catalyst is the podcast for the relentless go-getters, innovators, and leaders who are obsessed with turning vision into action. Join us as we dive deep into success stories, strategies, and insights from industry experts who have cracked the code on what it takes to ignite change and get results. Whether you're an entrepreneur, a business leader, or someone determined to excel, this podcast will ...
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The QBD Marketing Pow Wow is your go-to podcast for expert advice on propelling your business to new heights. Hosted by Rich, QBD’s Head of Lead Generation, this podcast delves into a wide array of marketing topics, including SEO, digital marketing, websites, print, creative content, branding & design and video. Each episode features insight from QBD’s experts and successful clients who share their experiences and top tips for growing a business in today’s digital landscape. Whether you’re a ...
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Launched in 2014, Smashing the Plateau shares weekly stories, strategies and ideas to help consultants, coaches and small business owners build success as entrepreneurs following long careers as high-achieving employees. We believe you should be able to take control over your career destiny, do what you love, what you’re competent at doing, and get paid what you’re worth, consistently. We are committed to the success of expertise-based businesses. Ready to go even deeper? The Smashing the Pl ...
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Take a deep dive into the world of SEO and digital marketing with SE Ranking DoFollow Podcast. Actionable insights, latest trends, and thought-provoking case studies from seasoned experts and practitioners. In this SEO podcast, professionals and business leaders from all over the globe come together to help their less-experienced peers cut through the noise and catch them up on all the latest SEO advancements and developments.
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Dive deep into the dynamic marketing realm in the digital age with The Backstory on Marketing and AI, hosted by Guy Powell, the visionary President of ProRelevant Marketing Solutions. This enlightening podcast is your gateway to understanding the intricate interplay between data-driven marketing strategies and cutting-edge AI technologies. Each episode brings to the table candid and insightful conversations with some of the industry's most influential leaders and analytics experts. They shar ...
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Introducing Alex Shevelenko, CEO and founder of RELAYTO and the host of the Experienced-Focused Leaders Podcast. With a mission to empower seasoned business owners who recognize the critical role of customer experience in achieving success, Alex brings together a community of discerning listeners eager to explore new perspectives and strategies for enhancing their experience-centric approach. In our thought-provoking podcast episodes, we dive deep into the stories and insights of accomplishe ...
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Introducing Nick Layzell, Customer Success Director at Telehouse as the host for this series, with over 25 years’ experience in the IT industry. Each episode he’ll be joined by a pioneer in their field covering cutting edge subjects in the connectivity landscape.
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The LoCo Experience is a long-form conversational podcast that dives deep into the journeys of business leaders, entrepreneurs, and changemakers in Northern Colorado. Hosted by Curt Bear, Founder of LoCo Think Tank, the show brings real, raw, and unfiltered conversations—where guests share their successes, struggles, and lessons learned along the way. LoCo Think Tank is Colorado’s premier business peer advisory organization, founded in Fort Collins to help business owners gain perspective, a ...
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Running a restaurant is one of the most exhilarating yet challenging ventures out there. Every day, passionate restaurateurs pour their hearts into delivering dining experiences that both excite customers & simultaneously drive profits to the bottom line. But how can restaurants do both even better? Welcome to Running Restaurants, the podcast exploring actionable tips, valuable resources, and interesting insights every restaurant owner can easily implement in their own businesses. Whether yo ...
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The podcast presents valuable insights from contact center leaders, tailor-made for their industry peers. We cover a diverse array of topics, such as AI integration, agent turnover management, revenue impact assessment, and transitioning perceptions from cost to value centers for starters.
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The ultimate podcast for hotel, restaurant and hospitality leaders, The Hospitality Leadership Podcast is a weekly show hosted by Andy Jones, interviews industry leaders and shares actionable strategies for success, helping hospitality professionals at every level of the organisation take their skills and businesses to the next level. Whether you're an owner, manager, or aspiring leader, The Hospitality Leadership Podcast will transform you into a truly exceptional leader who can engage thei ...
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Welcome to The Brian Wright Show. A podcast dedicated to entrepreneurs, their team members and their families but for anyone wanting to transform their life, career and/or business in the new economy. After eight seasons as the host of The New Patient Group Podcast, the show has been rebranded to The Brian Wright Show. The Brian Wright Show Audio Experience is hosted by globally renown motivational speaker, business consultant and life coach, Brian Wright. He is a trusted consultant and spea ...
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Welcome to Health Services University, the podcast for hearing instrument specialists committed to transforming lives through better hearing. Dive into the latest in hearing aid technology, sales strategies, and success stories. Learn how to communicate the true value of hearing aids, emphasizing their long-term benefits and cost-effectiveness. Stay informed and inspired to enhance your sales approach and provide exceptional care, ensuring every patient experiences improved quality of life a ...
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Navigating Early-Stage Enterprise AI Investments with BGV
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In this insightful episode of The Innovators & Investors Podcast hosted by Kristian Marquez, Yash Hemaraj, General Partner at BGV, shares deep expertise on early-stage venture capital investing in enterprise AI startups. Yash discusses BGV’s investment thesis, emphasizing human-centric AI that augments enterprise workflows with ethical guardrails a…
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AI Strategy Course: Transforming Business Through Intelligent Innovation
12:09
12:09
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Join host Trent Jones on Brands Beyond the Buzz as he introduces a groundbreaking AI strategy course designed for business leaders, entrepreneurs, and professionals eager to harness the full potential of artificial intelligence. This podcast series delivers rich, actionable insights into the implementation, development, and planning of AI-powered s…
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In today’s saturated content environment, brands aren’t short on content—they’re short on connection. In our latest Backstory on Marketing and AI episode, we dive into how B2B companies are using AI to build better stories and smarter videos. Video is one of the most effective mediums for generating trust and engagement. But video creation comes wi…
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Courage to Advance: From Digital Overwhelm to Mental Clarity with Timothy Swords
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Welcome to Courage to Advance, hosted by Kim Bohr and brought to you by SparkEffect, in partnership with The Empathy Edge. Tune in to our subseries every 3rd Thursday, right here on The Empathy Edge! Or check us out at www.CourageToAdvancePodcast.com. In today's always-on business culture, how can leaders cut through digital noise to regain mental …
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The 7 Roles Every Small Business Owner Must Master (and How to Manage Them All)
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17:53
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As a small business owner, you're constantly wearing different hats, from CEO to salesperson to project manager – but what's the secret to juggling it all without burning out? In this insightful episode, John explores the seven critical roles every entrepreneur needs to master, offering actionable advice for delegating, automating, and optimizing y…
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Celebrating a milestone: Hotel Moment breaks into the top 10
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Hotel Moment has been running for almost five years and is now ranking in the top 10 in the hospitality technology category on Apple Podcasts. This milestone reflects the conversations that matter to everyone in the hospitality industry. Karen Stephens, host of Hotel Moment and Revinate's Chief Marketing Officer, focuses on topics that drive succes…
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Mastering Customer Acquisition: Insights from Frances Anne Capital Partners
44:05
44:05
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In this compelling episode of The Innovators & Investors Podcast, host Kristian Marquez sits down with Romy Kochan, General Partner at Frances Anne Capital Partners, to explore a distinctive investment thesis centered on customer acquisition strategies as the primary driver of business growth and venture success. Drawing from over 15 years and 300 …
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CR103: Cloud on the rocks [AAA]: Transformation into a product-driven enterprise
1:02:03
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[AAA] In 'Access All Areas' shows we go behind the scenes with the crew and their friends as they dive into complex challenges that organizations face—sometimes getting a little messy along the way. This week, we address the ‘big rocks’ that can obstruct or delay successful outcomes in organizational transformations. Dave, Esmee, and Rob are joined…
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Creating Memorable Customer Service at Your Restaurant with Chris Tripoli (Ep 248)
32:27
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Restaurant goers will certainly remember good food bundled with good customer service. By creating a point of differentiation in these areas, you can make your place not only commendable but also memorable. Chris Tripoli of The Restaurant Clinic discusses why a personalized and specialized approach is the rising trend every restaurant should take a…
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Betting Early on Zoom, Canva, and Crypto: Inside the Playbook of Visionary Solo VC Bill Tai
1:02:22
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Legendary technologist and investor Bill Tai joins our latest episode for a wide-ranging conversation spanning decades of Silicon Valley innovation. Bill shares his remarkable journey from being employee #1 at TSMC to becoming one of the first seed investors in Zoom and Canva, and his early embrace of Bitcoin when it was priced at just 7 cents. The…
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From Gym Floors to HVAC Superstar: Tyler Dixon’s Leap Into Trades Sales
54:03
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Ready for a real-world success story that proves the trades are wide open for ambitious go-getters? On this episode of Catalyst, hosts Jennifer Bagley and Chuck Staszkiewicz welcome Darren Dixon, an HVAC industry legend, and his son, Tyler Dixon, who swapped college plans for a fast-track sales career in home services. Tyler shares his path from ge…
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Client & Partner Collaboration: From Startup Innovations to BPO Excellence | Episode 48
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32:46
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Peter Mullen, Strategic Brand and Growth Leader at Simply Systems LLC, discusses how customer experience can pivot from a cost center into a growth driver. He highlights a $3.7 trillion opportunity resulting from poor customer experience (CX) and explains why AI-driven personalization is now the new baseline. Peter outlines how immersive brand stor…
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In this solo episode, John unpacks why traditional SEO is no longer enough and how businesses must shift toward search visibility in the age of AI. He explores the impact of zero click searches, E-E-A-T, and AI overviews, and shares actionable strategies to stay visible across Google and beyond.By John Jantsch
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Revinate unplugged: Super user secrets & success stories | a Revinate webinar
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42:58
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This episode of Hotel Moment features a webinar from Revinate’s Hotel Moment Deep Dive series with Brent Sanders, Customer Education Specialist at Revinate, and Miranda Cubillas, Director of Reservations and Recreation at the Ojai Valley Inn. Drawing on nearly two decades of experience at the iconic California resort, Miranda shares how hoteliers c…
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Navigating Venture Debt: Startup Insights from Multiplier Capital
30:43
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In this insightful episode of The Innovators & Investors Podcast, host Kristian Marquez sits down with Ash Vaidya, Managing Director of Multiplier Capital, to explore the evolving landscape of venture debt and technology investing. Ash shares his firm’s investment focus on mission-critical technology and technology-enabled services businesses that …
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The Expansion Mindset: How Great CSMs Drive Growth Without Selling
30:51
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In this episode of the Customer Success Pro Podcast, Anika Zubair discusses how customer success professionals can drive customer growth without feeling like salespeople. She emphasizes the evolving role of customer success as a revenue-driving function and the importance of building trust with customers. Anika outlines common mistakes in customer …
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Duolingo's Winning Data Strategy with Bilal Zia, Head of Data Science and Analytics
31:05
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Most people know Duolingo as the fun language app with the green owl, but behind the scenes, it’s a data science team using AI and analytics to transform how we learn. In this episode, Jess Carter sits down with Bilal Zia, head of data science and analytics at Duolingo, to discuss what it takes to lead with data within one of the world’s most popul…
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The Customer Experience World Games 2025 with Thulani Ncube
9:27
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The CX Goalkeeper Podcast joins the Customer Experience World Games 2025. With the incredible honor of interviewing captains, vice-captains, judges, and friends of the CXWG 2025. These are brief interviews that share the experiences of outstanding individuals who help charities improve. Customer Experience professionals worldwide come together to s…
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Why Emotions and Behavioral Science Drive Business Results, with Nick Bond
35:17
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Welcome back to another episode of All Things Considered CX! In today’s conversation, Bob Azman sits down with Nick Bond, founder of Apex, to dive deep into the evolving world of customer experience, behavioral science, and the impact of AI on business. Nick shares his journey from traditional research and marketing roles to launching Apex, a compa…
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Leadership Lessons from Elite Sports: Swimming Australia’s Path to Gold
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Discover what it takes to compete at the highest level in the sporting world in this honest conversation with Jess Corones, General Manager of Performance Support and Olympic Campaign at Swimming Australia. Fresh from Australia's success at the Paris Olympics, Corones shares powerful insights on building high-performance cultures, managing team dyn…
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Garrett Delph: Operationalizing Happiness
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Unhappiness at work causes poor performance, disengagement, mistakes, absenteeism, mental health issues, and ultimately poor customer experience and anemic sales. But defining happiness at work seems so squishy. Is the leader's job to make people happy? Garrett Delph looks at happiness the way I look at empathy - as an intentional business strategy…
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241: How NVIDIA and AI Agents Are Transforming Industrial Automation with Alvin Clark
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We’re seeing a huge leap in potential when it comes to what AI can accomplish in industrial settings. Not only can it catch errors, it can provide intelligent insights to prevent them in the first place, reduce waste, save costs, and improve processes. Recorded live from Automate 2025, we sat down with Alvin Clark, Senior AI Engineer at NVIDIA, to …
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Revolutionizing Home Remodeling: How VeraAI is Streamlining the Design and Sales Process
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In this insightful episode of The Innovators & Investors Podcast, host Kristian Marquez sits down with Andrea Dottillo and Jeff Esposito, co-founders of VeraAI Technologies, to explore how their AI-powered SaaS platform is revolutionizing the remodeling industry. Drawing from Jeff’s 20+ years of experience in remodeling sales and Andrea’s expertise…
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#48: REPLAY: B2B Brand Stories with Tiffany Grinstead, Nationwide Insurance
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We aired this episode a little while ago but wanted to share it again because we think there are some great insights for B2B marketers within it. Today we’re going to talk about using personalization to create more engaging and inspiring stories for B2B brands. To help me discuss this topic, I’d like to welcome Tiffany Grinstead, Vice President – P…
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274: The Cable Cowboy Who Went from Broke to Broadband 🤠 | Terry Koosed of Bel Air Internet
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Terry Koosed is the Founder of Bel Air Internet, a Los Angeles based Internet Service Provider, and a leading authority on successful entrepreneurship. He has founded and successfully run seven companies in the high-tech industry during the past 40 years, sometimes concurrently, and is what some would call, a serial entrepreneur. Listen to Part II,…
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179. Both/And Thinking: Embracing Conflicts to Solve Your Toughest Problems - Wendy Smith (Replay)
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Are you struggling to navigate competing demands in your business and personal life? What if you could embrace both sides of seemingly contradictory choices? In this episode, Stacy Sherman and Professor Wendy Smith explore the power of "both/and thinking" to make more creative, flexible, and impactful decisions. Learn how to shift from either/or mi…
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Episode 26: How to Create an Effective Content Strategy: Engaging Plumbing Customers with Valuable Information
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In Episode 26 of "Flushed with Success," we dive into the essentials of creating an effective content strategy to engage your plumbing customers. Discover how to leverage valuable information to build trust and authority in your local market. This episode offers practical tips for plumbing business owners on crafting content that resonates with you…
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How to Shift Your Mindset from Employee to Entrepreneur and Stand Out With a Concierge Approach Featuring Matt Griffith
24:25
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Matt is a lifelong entrepreneur, a software developer since age seven, and the founder of over 30 startups. A world traveler who has visited more than 70 countries, he hosted and produced “Places to Go” for Amazon Prime. He holds a commercial pilot’s license, a real estate broker’s license, and is a musician with over 30 published songs. A GIA-cert…
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Leading customer-centric transformation with empathy and AI with Tabitha Dunn
25:08
25:08
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Episode web page: https://bit.ly/43Gxevp ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode of Insights Unlocked, hosts Nathan Isaacs and Bobby Meixner welcome customer experience…
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Building Long-Term Success through Operator-Led Investing in AI-Enabled SaaS
34:58
34:58
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In this insightful episode of The Innovators & Investors Podcast, host Kristian Marquez sits down with Jim Curry, co-founder and CEO of BuildGroup, to explore a unique operator-led investment philosophy. Jim shares how their permanent fund focuses on early growth-stage, data-enabled workflow SaaS companies, leveraging deep operational expertise to …
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Revisited: Unleashing the Power of Experience Management
32:07
32:07
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In collaboration with CCW Europe Summit 2025 CCW Europe Summit 2025 unites CX pioneers to solve today’s challenges and shape tomorrow’s solutions. Dive into next-gen AI, journey redesign, and customer-centric growth with leaders from Google, Nestlé, Ryanair, and more. Spot are limited! Join the event join the movement: Use the discount code CXGOALK…
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EXPERIENCE 224 | Dwight Sailer, Owner of HighCraft Builders. Integrated Designs, Aligned Teams, and Strong Relationships
1:51:02
1:51:02
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In this episode of The LoCo Experience Podcast, I sat down with Dwight Sailer, the owner of HighCraft Builders based in Fort Collins, Colorado. We discussed Dwight's background and the early days of his business, including his journey from apprentice craftsman in Monterey Bay to a fresh start in Colorado and how he started HighCraft with his longti…
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The Rise of AI Teammates in the Modern Workplace - Munish Gandhi
30:05
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Step into the world of agentic AI with Munish Gandhi, Co-founder & CEO of Statisfy, as he joins host Deepak Sharma to explore how AI teammates are reshaping customer success in the enterprise. From repetitive tasks to multi-agent orchestration, discover how Statisfy is transforming B2B customer engagement, making human teams more productive and unl…
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In this episode of The Backstory on Marketing and AI, we uncover how AI is reshaping influencer marketing. Our guest from The Rave reveals how smart tools are identifying influencers hidden within your customer base, enabling personalized, scalable outreach using real-time data and automation. Learn how AI-powered platforms reduce wasted spend on u…
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Unlocking Legacy Systems: Modernizing Mainframes via AI with Mechanical Orchard
43:30
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In this episode of The Innovators & Investors Podcast, host Kristian Marquez sits down with Edward Hieatt, Chief Customer Officer and Board Member at Mechanical Orchard, to explore the complex challenge of modernizing legacy mainframe systems that underpin many of today’s largest enterprises. Edward shares the genesis of Mechanical Orchard, a start…
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The AI reality: Navigating strategic shifts in SEO
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37:12
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Join Barry Schwartz, President at RustyBrick, Thomas Phillips, Co-Founder of DTC SEO Agency, and Janna Pugh, SEO Specialist at Five9, as they discuss how AI-driven search is rewriting the SEO rulebook. Discover where generative tools like ChatGPT and Gemini genuinely speed up competitor research, interlinking, and product categorization—and where u…
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David Hunter is the CEO of Local Falcon, an AI-powered local SEO platform, and founder of Epic Web Studios, a leading digital marketing agency with over 15 years of industry experience. In this episode, he joins John Jantsch to explore how AI overviews and conversational search are revolutionizing local SEO and reshaping Google’s search behavior. F…
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How HCLTech Leads Customers to Generative AI Success
17:22
17:22
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Hear from Prabhakar Appana, SVP and Head of AWS Ecosystem at HCLTech, about their leadership in Generative AI implementation. Prabhakar discusses HC Tech's holistic approach to Generative AI, emphasizing the importance of data strategy, security, and sustainability, while sharing success stories across healthcare, banking, and insurance sectors.…
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Disrupting Higher Education and Embracing AI at Lumen Learning
41:22
41:22
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In this insightful episode of The Innovators & Investors Podcast, host Kristian Marquez sits down with Kim Thanos, founder and CEO of Lumen Learning—a pioneering company transforming higher education by providing affordable, digital textbook alternatives aimed at increasing student success in critical gateway courses. Kim shares the origin story of…
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AI and the Buyer’s Journey: Transforming How Customers Make Decisions
45:33
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🎙️ Welcome to The Marketing PowWow! In this episode, Paul Dyer dives into the evolution of the buyer’s journey with marketing expert Peter Baylis, founder of PEB Marketing Academy. 🌟 Together, they unravel how AI, digital fragmentation, and evolving consumer behaviour are reshaping the way we connect with audiences. Topics Covered: ✅ The traditiona…
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CR102: Tattoos, Tech, and Teams, what ink means in the age of AI with Jitske Kramer, Corporate Anthropologist
56:30
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Every organization is built on people, structures, and culture. But culture isn’t static—it evolves with every interaction, ambition, and shift in circumstance. As IT drives business transformation, new technologies reshape how people connect and collaborate. In this ever-changing landscape, a strong, adaptive culture is the key to lasting success.…
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Future-Proofing Contracting: Paul Redman on Tech, AI, and the New Customer Experience
53:09
53:09
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Is your contracting business ready for the next wave of technology? In this forward-thinking episode, Jennifer Bagley and Chuck Staszkiewicz sit down with Paul Redman, CEO of Contractor Commerce, to talk about what it really takes to stay competitive in a rapidly evolving market. They dive into the impact of AI, automation, and e-commerce, how lean…
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With over two decades of experience helping small businesses thrive, John dives solo into this episode to explore how AI is revolutionizing the buyer's journey. He breaks down the stages of his signature “Marketing Hourglass” framework and shares how businesses must adapt their strategies in an AI-driven world. Tune in to learn how to future-proof …
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Navigating hospitality’s new normal: Leveraging Kalibri Labs data & Revinate’s insights for revenue growth | a Revinate webinar
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In this insightful Hotel Moment Deep Dive webinar, Anisha Yadav, VP of Customer and Product Marketing at Revinate, joins Jennifer Hill, VP of Commercial Strategy at Kalibri Labs, to provide hoteliers with critical market intelligence and practical revenue optimization strategies. Jennifer presents fresh data from Kalibri Labs revealing how recent f…
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I've spent the past five weeks in Paris with one week left. When I left the U.S., I had some very clear intentions. One of them was to explore all the aspects of #TheArtOfLivingWell. I'd like to share what I learned so that you can consider these "luxuries" in your own life. Sell to the Rich: The Insiders Handbook to Selling Luxury – Website Contac…
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