These are little white papers I asked ChatGPT to flesh out for me to give me something to listen to in the car or gym. I find these interesting and thought I would share.
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Q Visual Communication Podcasts
This podcast contains video programs created for the Salvation Army's Central Territory.
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Iv'e been producing and djing for a good few years now , my favourite styles of music are all things House, Garage and Drum and Bass. Over the years i've been lucky enough to get a few releases out there and had the chance to remix some really good tracks , feel free to check out my stuff , i'm frequently adding new tracks , and make tracks that I can available for download. I'm always interested in working on new tracks and if I like a track will often take it on to be remixed ... Best way ...
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One of the most essential ingredients to success in business and life is effective communication. Join Matt Abrahams, best-selling author and Strategic Communication lecturer at Stanford Graduate School of Business, as he interviews experts to provide actionable insights that help you communicate with clarity, confidence, and impact. From handling impromptu questions to crafting compelling messages, Matt explores practical strategies for real-world communication challenges. Whether you’re na ...
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Learn the TRUTH about ECommerce from Chris Malta. 30+ years in Online Business. Business Owner, Author, Radio Show Host, Internet Convention Speaker, Mentor and ECommerce Educator.
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232. Pause, Don’t Panic: Finding Calm in High-Stakes Moments
26:55
26:55
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To connect with others, you have to get out of your own head. Whether presenting to millions on live television or talking to just one person, Dan Harris knows that the quality of every interaction depends on the presence you bring to it. Harris is a former national news anchor for ABC News and is now the host of the 10% Happier podcast and author …
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Exit Intent Email Capture | Chris Malta's EBiz Insider Podcast
4:08
4:08
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Picture this: a shopper is seconds away from bailing. The mouse slides toward the top corner, the phone thumb heads for the close button, and your sale is about to disappear. Then - bam - you show a slick little message that says, “Want a deal before you go?” That’s exit-intent email capture. No smoke and mirrors, just a polite move that can turn a…
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Smart Local Pickup | Chris Malta's EBiz Insider Podcast
4:01
4:01
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Local pickup sounds easy: order online, grab it at the shop, skip the shipping drama. But plenty of stores still manage to make it feel like a scavenger hunt. If you run a physical shop and sell online, this is your chance to look like a genius.By Chris Malta | 30+ Years In Online Business
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Using Real Visual Swatches | Chris Malta's EBiz Insider Podcast
4:22
4:22
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Online shoppers hate surprises. A tiny label that says “navy” or “oak finish” tells them almost nothing. Is that navy closer to midnight blue or cheap ballpoint ink? Is the oak a warm honey tone or the color of an old picnic table? Real visual swatches - clear, clickable images of every option - show customers the truth so they buy with confidence …
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Show Shipping Costs Early | Chris Malta's EBiz Insider Podcast
4:57
4:57
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Few things tank a sale faster than a mystery shipping fee that pops up at the very end of checkout. Customers sail through your product pages ready to buy, then a surprise charge smacks them in the face and they slam that tab shut like a cat bolting from a vacuum.By Chris Malta | 30+ Years In Online Business
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Q & A Sections Build Trust | Chris Malta's EBiz Insider Podcast
5:18
5:18
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Ever land on a product page and feel like you’re solving a crossword puzzle just to figure out what you’re buying? Your customers feel the same pain. If they can’t get answers about size, fit, compatibility, or shipping right on the spot, they’re gone. Not in a minute. Not in thirty seconds. Gone instantly. And when they vanish, they usually pop up…
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231. Secret Signals: Why We Rarely Say Exactly What We Mean
25:05
25:05
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Why what isn’t said can communicate more than what is spoken. We often speak in hints and half-truths, not because we can’t be direct, but because subtlety protects our relationships. “An awful lot of the time, we don’t just blurt out what we mean,” says Steven Pinker. “We hint, we wink, we beat around the bush — counting on our listener to read be…
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Local Reviews Build Credibility | Chris Malta's EBiz Insider Podcast
4:24
4:24
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You run a real store in a real neighborhood. People can walk in, smell the coffee, or kick the tires. But guess what? Nobody shows up cold anymore. They grab their phone, type “best [your product] near me,” and read what the locals say. If you’re rocking three stale reviews from 2019, you might as well hang a sign that says “Don’t bother.”…
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Built-In Comparison Tools | Chris Malta's EBiz Insider Podcast
3:53
3:53
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Ever watch a shopper open twenty tabs like a caffeinated squirrel? They’re trying to compare specs, prices, and features while you sit there watching a sale slip away. If your store makes people hop all over the internet just to figure out which widget is better, you’re basically telling them to buy somewhere else. A built-in comparison tool keeps …
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Product Demo Media | Chris Malta's EBiz Insider Podcast
5:26
5:26
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Most products don’t need a demo video. A coffee mug? Nope. A lamp? Please. Even a fancy desk chair doesn’t need a Hollywood production to show somebody how to sit down. If a product ships with a decent instruction sheet or is obvious the second you see it, shoppers already know what to do. Only a tiny handful of “what the heck is this thing” gadget…
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Supplier Communication Etiquette | Chris Malta's EBiz Insider Podcast
4:17
4:17
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Most new ecommerce sellers treat wholesalers like customer service reps. They send sloppy emails, ask a dozen rookie questions, and then wonder why suppliers don’t take them seriously. The truth is, the way you communicate with suppliers can make or break your business. You can have the right paperwork and the right products, but if you sound like …
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Smart Low Inventory Alerts | Chris Malta's EBiz Insider Podcast
3:41
3:41
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There’s nothing like the 3 a.m. panic when you realize your best seller just sold out and you didn’t even see it coming. That’s ecommerce whiplash. Customers are clicking “buy,” you’re half asleep, and suddenly the product that pays the bills is gone. Want to avoid that gut punch? Get smart low-inventory alerts working for you.…
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230. Tech Tools: Use Visuals to Your Advantage
11:28
11:28
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Transform how you communicate with tools that make your message stick. Clear communication isn’t just about sharing information — it’s about making ideas stick. That’s why Yuhki Yamashita, Chief Product Officer at Figma, believes the key to effective collaboration lies in turning complex concepts into simple, memorable visuals. For years, Figma has…
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229. Rethinks: How to Speak Successfully When You’re Put on the Spot
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To celebrate its second anniversary, we revisit our favourite tools and tips from Matt’s book, Think Faster, Talk Smarter. Original executive producer Jenny Luna turns the tables and interviews host and strategic communications lecturer Matt Abrahams about his bestselling book, Think Faster, Talk Smarter: How to Speak Successfully When You're Put o…
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Following MAP Policies | Chris Malta's EBiz Insider Podcast
4:57
4:57
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Minimum Advertised Price sounds like something cooked up by a committee of lawyers to keep you awake at night. And honestly, it kind of is. MAP, Minimum Advertised Price, is the lowest price a brand lets you advertise their product for. Not sell it for. Advertise it for. That tiny difference is where new sellers get flattened like a squirrel in rus…
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Getting Supplier Accounts | Chris Malta's EBiz Insider Podcast
6:20
6:20
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6:20
Wholesalers aren’t running adoption agencies for dreamers. They don’t want to take a chance on you because you’re passionate and you’ve got a killer idea. They move truckloads of product every day and they’re allergic to risk. If you roll up with nothing but a Gmail address and a long story about your vision board, they’ll shut the door faster than…
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How Processors Judge Risk | Chris Malta's EBiz Insider Podcast
4:11
4:11
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Most ecommerce sellers lose sleep over finding customers. Cute. The real gatekeeper is your payment processor. That’s the company that lets you take credit cards, and they judge harder than a reality show host on a bad day. To them, you’re not a bold entrepreneur chasing glory. You’re a risk profile. They don’t care about your shiny logo or your dr…
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Handling Shipping Restrictions | Chris Malta's EBiz Insider Podcast
4:35
4:35
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Most new sellers think shipping is a cakewalk. Slap on a label, toss the box at UPS, and boom, it’s magically in Paris by breakfast. Sure. And unicorns handle customs paperwork. The moment you try international shipping, you find out fast that carriers aren’t your fairy godmothers. They keep long “nope” lists, and every country adds their own pile …
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228. Negotiate Your Way to Success: Empathy, Mirroring, and Labeling
20:27
20:27
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Be ready, stay grounded, and communicate clearly — no matter what’s at stake. Communicating under pressure isn’t just a useful skill — it can be the difference between escalation and resolution. For Chris Voss, former FBI hostage negotiator and CEO of The Black Swan Group, it’s a daily discipline built on empathy, self-regulation, and intentional l…
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Negotiate, Don't Burn Bridges | Chris Malta's EBiz Insider Podcast
4:58
4:58
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Every seller wants better pricing. That’s obvious. The problem is that too many rookies treat negotiation like they’re hustling at a garage sale. They think if they argue hard enough or push long enough, suppliers will cave. That’s not how wholesale works. Try that, and you’ll just end up on the “do not answer” list.…
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Global Delivery Expectations | Chris Malta's EBiz Insider Podcast
4:37
4:37
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Selling overseas feels like you just leveled up. Bigger reach, bigger orders, bigger bragging rights. But the honeymoon ends fast when you realize international shipping isn’t just domestic shipping with a longer drive. Borders slow everything down, customs plays by rules you’ll never see, and local carriers sometimes move like they’re stuck in mol…
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Spotting Fraudulent Orders | Chris Malta's EBiz Insider Podcast
4:41
4:41
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Fraudulent orders are like termites. You don’t notice them right away, but they quietly eat your profits from the inside. One day you think you’ve landed a big sale, and the next day you’re staring at a chargeback, missing inventory, and a fee on top.By Chris Malta | 30+ Years In Online Business
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Following Up With Suppliers | Chris Malta's EBiz Insider Podcast
4:23
4:23
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One of the fastest ways to kill a supplier relationship is by being the seller who doesn’t follow up at all. The second fastest way? Being the seller who follows up so much that the supplier dreads seeing your name pop up.By Chris Malta | 30+ Years In Online Business
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The Importance of Gaze Cueing | Chris Malta's EBiz Insider Podcast
5:17
5:17
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Humans have been following each other’s eyes longer than we’ve been making fire. If somebody in the tribe suddenly snapped their gaze toward the bushes, you didn’t stop to think, you looked too. That instinct kept us alive, and it’s still baked into the wiring. Today the saber-toothed tiger is gone, but the reflex lives on every time you land on a …
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227. Tech Tools: Move Your Audience By Moving Through Your Presentation
18:19
18:19
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Transform how you communicate with tools that make your message stick. Great communication isn’t just about what you say — it’s about what your audience remembers. That’s why Jim Szafranski, CEO of Prezi, believes that visuals and storytelling are key to making ideas stick. For more than 15 years, Prezi has been reimagining the way we share informa…
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226. Reinvent Yourself: Turning Uncertainty Into Opportunity
24:05
24:05
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Reinventing your life or career starts with reflection and conversation. Making the leap — to a new career, to the next stage of a relationship, or to a different version of yourself — requires honest communication. For Ilana Golan, being “leap-ready” requires that we answer three questions: Why me? Why this? And why now? Golan knows all about thes…
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VAT and GST - Overseas Taxes | Chris Malta's EBiz Insider Podcast
4:52
4:52
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Selling internationally sounds exciting until you realize customers in other countries get hit with extra costs you never thought about. They’re called VAT and GST. And if you don’t understand them, your first international order might be your last.By Chris Malta | 30+ Years In Online Business
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Customs 101 | Chris Malta's EBiz Insider Podcast
4:40
4:40
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Selling outside the U.S. sounds glamorous. Bigger audience, more sales, more money. Then you ship across a border and smack into the world of customs. Think of customs as the DMV wearing uniforms: slow, picky, and loaded with rules you don’t get to argue with.By Chris Malta | 30+ Years In Online Business
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Handling Supplier Mistakes | Chris Malta's EBiz Insider Podcast
4:27
4:27
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Every ecommerce business hits bumps in the road. Orders get messed up. Paperwork gets misplaced. Shipments arrive late. Mistakes happen, and wholesalers know it. What matters isn’t whether mistakes happen, but how you handle them when they do.By Chris Malta | 30+ Years In Online Business
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