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Mark J Fletcher Podcasts

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Welcome to TiPS: Today in Public Safety! Your go-to podcast for the latest updates in Next Generation 911 (NG911) services and public safety technology. Published on Monday, Wednesday, and Friday, you’ll find current topics on Public Safety and NG911 implementation, interoperability, and the innovations shaping emergency response into the future. Hosted by Mark J. Fletcher, ENP (Fletch), a leading subject matter expert in the industry, these episodes promise to hold a little bit of everythin ...
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The Rest Is Politics’ Alastair Campbell and Rory Stewart interview politicians, leaders, intellectuals, and more. From inside and outside of politics, guests join Rory and Alastair to discuss life, leadership, and the philosophy that’s led them to success in their chosen field. Their conversations cover key political events, global affairs, and the big ideas shaping the world today, offering listeners in-depth perspectives from those at the heart of change. The Rest Is Politics Plus: Become ...
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🚨 Want your name on the future of enterprise 9-1-1? 🚨 In this episode of TiPS: Today in Public Safety, Fletch breaks down NENA’s brand-new IP MLTS Standards Workgroup — an open call for volunteers to help define how UCaaS and MLTS services should handle emergency calls in today’s mobile, nomadic, cloud-first world. From Kari’s Law to the RAY BAUM’S…
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Title: Description: 6G Wireless isn’t just about speed — it’s about resilience, AI integration, and smarter emergency response. In this episode of TiPS: Today in Public Safety, Fletch breaks down how NG911 and 6G will collide: Data sessions replacing calls AR/VR tools for first responders Network slicing to prioritize emergency traffic AI co-pilots…
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What happens when I interview my AI assistant, NOVA? 🤖 AI in 9-1-1 today ⚡ GPT-5’s “hiccups” 🛡️ Guardrails vs. misuse (swatting) 🎙️ NOVA tries a dispatcher voice Oh—and I asked if it has a crush on SpYder Harrison. 👀 👉 Watch here: https://911tips.com #NG911 #PublicSafety #AIBy fletch911
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Tim Berners-Lee could be one of the richest men on the planet, why did he forfeit such large profits to make the World Wide Web a free and open space? How do we reclaim the internet from social media companies taking away our sovereignty? Have tech giants like Mark Zuckerberg, Jeff Bezos and Elon Musk thanked Tim for his invention? Rory and Alastai…
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In this episode of TiPS: Today in Public Safety, Fletch explores the world of cross-training police, fire, and EMS call-takers. 🚨 Why? Because emergencies don’t care about silos. Whether it’s shots fired into a car, a fire in an apartment building, or a crash that involves all agencies—law enforcement, fire, and EMS—cross-trained call takers can ha…
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Why is the humanitarian situation in Gaza the worst that James Elder has ever seen? What does the process of rebuilding Gaza look like? How do the people working on the ground not lose hope? UNICEF spokesperson James Elder joins Alastair and Rory to answer all these questions and more. To donate to UNICEF UK's Gaza appeal visit unicef.uk/gaza-podca…
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When someone calls 9-1-1, the question is still “Where are you?” But in NG911, the next question is quickly becoming “What else do responders need to know right now?” In this episode of TiPS: Today in Public Safety, Fletch (Mark J. Fletcher, ENP) breaks down how GIS data (Geographic Information System) in NG911 is evolving from static maps into a l…
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Artificial Intelligence is making its way into 911 call centers, promising faster triage, reduced stress for call takers, and smarter resource allocation. But here’s the catch: AI learns from history — and sometimes, history comes with baggage. In this episode, Fletch explores: Where bias sneaks into AI systems (training data, speech patterns, demo…
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Li-Fi Could Finally End the GPS Guessing Game - BUT - What is it?! GPS is fantastic—until you walk inside a building. Suddenly, “precise” location data becomes “somewhere near the food court.” That’s a big problem when seconds count. In this episode, Fletch explains how Li-Fi, a light-based indoor positioning system, could give 911 responders hyper…
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Why is the nation with the world’s richest sovereign wealth fund not ‘universally happy’? What can the UK learn from Norway’s relationship with the EU? Is Jonas Gahr Støre really standing between Trump and a Nobel Peace Prize? Alastair and Rory are joined by The Prime Minister of Norway, Jonas Gahr Støre, to discuss all this and more. Visit HP.com/…
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In this episode, Fletch dives into the messy, funny, and sometimes downright scary world of Digital Warrants for IoT Data Access. From Fitbits in murder trials to smart thermostats in arson cases, IoT devices are the new star witnesses. But who owns that data, and what happens when the evidence lives in the cloud—or even overseas? We cover the Top …
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In this episode of TiPS: Today in Public Safety, Fletch examines the privacy minefield created by always-on sensors — from Apple Watches and Alexa to doorbell cameras and vehicle crash detection. We explore the life-saving potential, the unsettling pitfalls, and the legal challenges facing 9-1-1 centers as NG911 develops. Topics include: - Types of…
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In this episode, Fletch unpacks one of the strangest but most exciting concepts in network science: quantum routing. Instead of your 911 call taking one fixed path through the network, quantum routing uses the principles of quantum entanglement and probability to explore all possible paths at once, instantly selecting the best. We’ll cover: What qu…
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How did the media and Westminster impact the Scottish Referendum? Why are spin rooms "utterly pointless" in Nicola's view? Is misogyny in politics as bad as it used to be, or getting worse due to social media? Rory and Alastair are joined by Nicola Sturgeon for part 2 of their interview to answer all these questions and more. Visit HP.com/politics …
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This week on TiPS: Today in Public Safety we’re diving into three big topics you don’t want to miss: 🔹 Digital Warrants: Top 5 Issues – From consent to cloud storage, what cops & courts need to know in the digital age. 🔹 Privacy vs. Always-On Sensors – When does “smart” become too smart? 🔹 Tech, Movies & Public Safety – From Terminator to the inter…
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Multitasking is the dispatcher’s superpower — but even superheroes have limits. In this episode of TiPS: Today in Public Safety, Fletch explores how eye-tracking technology, already used in aviation, surgery, and even gaming, could help sharpen focus in 9-1-1 dispatch centers. We’ll cover: What eye-tracking is and how it works How it could improve …
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What if your next search and rescue didn’t rely on one big “hero drone,” but an entire caffeinated ant colony of BabyBots — each one mapping hazards, sniffing gas, and hunting for survivors in places GPS can’t touch? In this episode of TiPS: Today in Public Safety, Fletch takes you inside the swarm: how dozens of tiny, affordable drones #SLAM toget…
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Could the future of 911 be… out of this world? In this episode, we explore the potential of moving core emergency communications to Low Earth Orbit (LEO) satellites — eliminating the need for vulnerable ground-based radio towers. We break down: The orbital differences between GEO, MEO, and LEO How constellations like Starlink are already used in di…
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What is the difference between class distinctions in Scotland and the rest of the UK? How did Nicola Sturgeon's childhood in Scotland inform her politics? What was Margaret Thatcher's influence on Nicola's career? Rory and Alastair are joined by former Leader of the SNP and First Minister of Scotland, Nicola Sturgeon, to answer all these questions …
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🚨 For the week of 8/18 on TiPS: Today in Public Safety: MONDAY 🚀 Satellites replacing radio towers? WEDNESDAY 🐜 BabyBots swarming disaster zones? FRIDAY 👀 Eye-tracking helping dispatchers focus? Three episodes, three big ideas reshaping 911. 🎧 Weekly on Mon, Wed & Fri at 911tips.com #PublicSafety #NG911 #EmergencyResponse…
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In this episode of TiPS: Today in Public Safety, Fletch continues the history of 911 technology with Part 2 — covering the broadband boom, the rise of VoIP, and how the internet threw Public Safety a curveball. Learn how nomadic devices broke the location model, why it took two decades to roll out NG911 i3, and how satellite and IoT connections are…
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How does Guyana balance its unprecedented economic growth, largely due to oil discoveries, with environmental sustainability? How does Guyana perceive and address the historical scar left by slavery? What has happened to West Indies cricket, and how does the future look? Alastair is joined by President of Guyana, Ifraan Ali, to answer all these que…
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In TiPS Episode 25 0813, Fletch takes listeners through the first 30 years of 911 technology — from the historic first call in Haileyville, Alabama, to the rise of E911, the chaos of early cell phone calls, and the location headaches brought by VoIP. Blending humor with history, this episode makes complex technology easy to understand, even for tho…
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Today, Fletch takes listeners inside the cutting-edge world of AI-driven behavioral analysis — technology that can spot deception in a 911 call faster than most humans can blink. From micro-pauses to tone shifts, this episode explores how situational intelligence is giving public safety call takers a powerful new ally in the fight against fake emer…
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What was it like to be handed the reins to the economy following the Liz Truss mini-budget collapse? How did Jeremy Hunt feel fighting an election that he knew the Conservatives would lose? How would Thatcher have dealt with Trump? Alastair and Rory are joined by former Chancellor Jeremy Hunt to answer all this and more. TRIP Plus: Become a member …
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🚨 The #DOJ just brought the hammer down on a swatter—with FEDERAL charges In this episode of TiPS: Today in Public Safety, Fletch breaks down the federal conviction of Evan Strauss, a Virginia man who helped run a coordinated cyber harassment group called “Purgatory.” We’re talking cyberstalking, bomb threats, interstate swatting campaigns—all run …
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🚨 When a dispatcher answers the line, it’s not just a call—it’s a high-stakes puzzle with lives on the line. In this episode, Fletch breaks down the intense mental tug-of-war call takers face during critical incidents: conflicting information, time pressure, emotional suppression, and the psychological toll of decisions made in seconds—with consequ…
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🎥 Title: Data Ownership in Emergencies: Who Controls the Eyewitness Video? Episode: TiPS: Today in Public Safety – 25 0806 Host: Mark J. Fletcher, ENP (@Fletch911) 📲 A panicked bystander captures a dramatic scene and sends it straight to 911. Helpful? Sure. But also… legally messy. Welcome to the NG911 era—where your call taker might be reviewing s…
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How did Jeremy Hunt lose the Conservative leadership race to Boris Johnson? What does the longest serving Health Minister think will fix the NHS? What does Jeremy Hunt really think of Kemi Badenoch’s leadership? Alastair and Rory are joined by former Chancellor Jeremy Hunt to answer all this and more. Visit HP.com/politics to find out more. TRIP Pl…
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👋 Rivalry? What rivalry. In Episode 25 0728 of TiPS: Today in Public Safety, I explore how NENA and APCO are moving beyond competition toward a collaborative, mission-driven relationship. From shared standards to shared speeches—and even a renewed membership or two—this shift is real. 🎧 Tune in and see how we’re finally getting on the same frequenc…
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How did Gary become a multimillionaire by the age of 25? How big a difference can a wealth tax make on regular people's lives? Have centrist politics failed on the economy? Rory and Alastair are joined by author of The Trading Game, Gary Stevenson, to answer all these questions and more. Visit HP.com/politics to find out more. TRIP Plus: Become a m…
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In this episode of TiPS: Today in Public Safety, Fletch dives into NENA’s newly released Railroad Emergency Communications Information Document—a vital resource for ECCs nationwide. With over 3,400 miles of track and 700+ grade crossings in New Jersey alone, this standard outlines best practices for location accuracy, multi-agency coordination, and…
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💥 SWATTING 2.0 is real—and it’s scary. Now it’s not just fake calls—it’s deepfake videos, screaming background audio, and AI voices that sound just real enough to be dangerous. 🎙️ In today’s episode of TiPS: Today in Public Safety, Fletch breaks down what happened at NENA 2025 and what your PSAP needs to do right now. Listen and Subscribe here: [91…
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How did Gary Stevenson go from being expelled for drug dealing, to one of the most successful traders in London? How does class and privilege play into the world of finance in the UK? What could men do differently to deal with their mental health at work? Rory and Alastair are joined by author of The Trading Game, Gary Stevenson, to discuss all thi…
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Ever checked into a hotel, looked at the room phone, and saw something like “Dial 77911 for emergencies”? Yeah… that’s a problem. In this episode, Fletch breaks down why well-meaning but poorly labeled hotel phones are more than just annoying — they’re potentially dangerous. We dive into: ✅ What Kari’s Law and the RAY BAUM’S Act actually require ✅ …
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Fletch here from TiPS: Today in Public Safety! In this episode, we unpack Ohio’s massive Next-Gen 911 update: after testing the tech in 10 counties, Governor DeWine’s administration is expanding NG9‑1‑1 to 15 more. 🔔 What you’ll learn: • How NG9‑1‑1 enhances call data—text, video, location. • Why it took 10 pilot counties before going statewide. • …
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In this episode of TiPS: Today in Public Safety, Fletch dives into the high-stakes world of 911 location accuracy. He explores how emergencies were simple with landlines, complicated by cell phones and number portability, and made messier by GPS limitations. Learn more about PNT (Position, Navigation & Timing)—the technology BEHIND precise location…
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How did Congressman Moulton keep fighting the Iraq war when he thought it was a mistake? Is there anyone who can stop Trump, or is he an absolute monarch? Have substandard politicians used military service as a get-out-of-jail-free card? Rory and Alastair are joined by Congressman Seth Moulton to discuss all this and more. Visit HP.com/politics to …
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In this episode of TiPS, Fletch breaks down the latest in counter‑drone tech: from RF jamming and GPS spoofing to lasers, nets, and cyber-hijack tools. We'll cover the practical Public Safety uses of the technology, go over some of the more hidden hazards that tag along as baggage—like signal interference and debris—and wrap it all up with a brief …
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In this TiPS episode, Fletch takes you inside the frightening world of Swatting 2.0—where generative AI makes prank calls terrifyingly real. We cover: How AI-powered voice cloning & deepfake video are being used to impersonate bosses, coworkers, and emergency dispatchers A chilling real-world case from Hong Kong where an AI video call stole money A…
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AI vs Gut Instinct: Who Wins When Seconds Count? In Episode 25 0707, Fletch explores whether your gut instinct or AI leaps into action faster during emergencies. We break down why AI seems scary (thanks social media doom-scrolling), bust myths with dispatch flashbacks, and show how automation frees up time for compassion. From 1980s-style plate che…
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Why are the British paying more for energy than anywhere else in Europe? How does society navigate the anxiety of having children during the climate crisis? What does the UK government need to do in order to speed up our transition to green energy? Rory and Alastair are joined by the Chief Executive of the Climate Change Committee and former CEO of…
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Keep your July 4th weekend fun—and safe—with our latest TiPS episode! 🎧 From preventing fireworks burns to avoiding heat exhaustion, grilling mishaps, BUI dangers, and smart community support. Plus, learn when (and when not) to call 911. 👉 Listen now: on http://911TiPS.com with Fletch! (By the way - The fireworks will start at DUSK like every other…
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They’re calm in chaos, composed through screaming, and precise while lives hang in the balance. But behind that headset is a human—underpaid, overworked, and too often ignored. In this episode, Fletch takes you inside the life of a public safety telecommunicator, where low-frequency, high-impact events are the norm… and recognition is rare. 🎧 From …
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Florida’s Anti-Swatting Law Explained | TiPS Public Safety Florida’s new HB 279 cracks down on swatting—with felony charges, restitution, and two-strike enhanced penalties. 🎙️ Host Fletch breaks down the what, why, and how of this serious legislation in a concise and quirky look at public safety. 🔔 Highlights: July 1 2025 effective date 2nd‑degree …
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What role does Cyprus play in the Middle East conflicts? How can Europe and the United Kingdom strengthen their relations during this tumultuous time? How can governments fight corruption? Rory and Alastair are joined by Nikos Christodoulides, the President of Cyprus, to discuss all this and more. The Rest Is Politics Plus: Become a member for excl…
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RECORDED AT NENA 2025 in Long Beach: Join host Fletch from NENA 2025 in Long Beach, CA, as he sits down with esteemed trainer Nancy Lockhart, ENP. In this dynamic episode of TIPS Today in Public Safety. In this episode, the two dive into: The power of certifications (CTO, CMCP, ENP) and what they say about your personal professionalism and commitme…
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Why has Macron become so unpopular? Where is the discussion of international law when it comes to the conflict between Israel and Iran? Why can’t the French and the English coordinate to stop the small boats crisis? Alastair and Rory are joined by former French Prime Minister Gabriel Attal to discuss all this and more. Sign up to Revolut Business t…
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In this episode of TiPS: Today in Public Safety, Fletch dives into everything you need to know about NENA 2025 in Long Beach, CA. From empowering breakouts to cutting-edge tech on the expo floor — this year’s event is shaping up to be a game-changer for the 9-1-1 community. Get the inside scoop before you hit the convention center! Check out the co…
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NG911 brings multimedia into the NG911 ECC—but with it, the threat of very realistic swatting also enters the space. In this matter-of-fact TiPS episode, host Fletch shares a dispatcher’s real story of how real a Multimedia SWATTING call can be, explores AI-human models for triaging calls, and addresses concerns related to wellness, policy, and cyb…
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