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Kenniqua Lewter Client Experience Systems Strategist Podcasts

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Systems Rehab | Client Experience Systems for Service Providers

Kenniqua Lewter - Client Experience Systems Strategist

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You’re incredible at what you do. Clients rave about your work. But behind the scenes? That’s where things get messy. Onboarding feels clunky, communication slips through the cracks, retention isn’t where it could be, and your systems don’t fully support the experience you want your clients to have. Welcome to Systems Rehab, the podcast where we fix the messy back end and transform it into a streamlined, revenue-driving, retention-boosting client experience. Hosted by Client Experience Syste ...
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What if your work and creativity didn’t have to fight against your body, but flowed with it instead? In this episode, I’m diving into cycle syncing and how I’m starting to experiment with aligning my business tasks and content creation to the natural rhythms of my cycle. I’ll share why this approach caught my attention, how I’m planning to put it i…
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In this episode of the Systems Rehab Podcast, I’m breaking down how to align your daily tasks with your bigger business goals—because staying busy doesn’t always mean making progress! I’ll walk you through goal setting using the SMART framework and share how categorizing your tasks can boost your productivity and efficiency. Plus, we’ll talk about …
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In this episode, we’re breaking down why goals alone won’t get results. This episode is for you if you’ve ever set ambitious goals but struggled to follow through. Learn how to build systems that support your goals, streamline your client journey, and use automation to create a seamless, high-end experience for your clients—without extra work. Call…
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Is your client journey helping your business grow—or holding it back? In this episode, I’m breaking down 3 simple steps to improve your client journey and sharing an example to help you apply these strategies to your service-based business. Whether you’re struggling with onboarding, follow-ups, or keeping your process organized, this episode will g…
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Episode Summary: In this episode, Kenniqua talks about 5 mistakes service-based businesses make during client onboarding. Let's talk about processes, systems, and templates to help make your client onboarding run more efficiently. Ready to streamline your leads, onboarding, offboarding, and everything in between. I love using HoneyBook! Want to giv…
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