Welcome to Making Business Profitable with EBITDA Growth Systems, the podcast where business owners, leaders, and operators in manufacturing come to sharpen their edge, scale smarter, and build highly profitable companies. Hosted by Mike Watkins and Dave McKeown, co-founders of EBITDA Growth Systems, each episode delivers battle-tested insights, real-world stories, and step-by-step strategies on topics like sales and marketing pitfalls, workforce retention, ERP systems, turnaround culture, o ...
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Ebitda Growth Systems Podcasts
Modern Healthcare’s Healthcare Insider Podcast is a sponsored podcast series from Modern Healthcare Custom Media. In this series, we’ll interview healthcare’s most accomplished leaders to learn how they’re addressing the industry’s most pressing challenges, taking an inside look at the innovations that are moving the industry forward.
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Season 5, Episode 12 - Gaps we see in managers
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22:20Join Mike and Dave as they discuss a gap they see in all shops - issues with management.By EBITDA Growth Systems
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Unlock Hidden EBITDA and Turn RCM into a Strategic Asset
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14:11Is your organization thinking about revenue cycle management (RCM) the right way? In this episode of Healthcare Insider, Garett Kreitz, co-president of Med-Metrix, explains how to elevate RCM from a transactional function into a true strategic asset. Listeners will learn: What end-to-end RCM really means in practice How providers can uncover hidden…
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Season 5 - Episode 11 - Silver Bullets in Manufacturing
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25:06
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25:06Join Mike & Dave as they discuss something all shop owners need to know about - the magic silver bullet. The guys also remind you of our Double Your Value event coming up in November - register today and walk away with your 2026 business plan - Don't wait - we will fill up. https://tinyurl.com/5t5288ad…
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Future-Proofing Patient Exam Rooms: Preparing for the U.S. Access Board's 2024 Compliance Update
14:33
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14:33In this episode of Healthcare Insider, Modern Healthcare’s Maria Castellucci speaks with August Boehnlein, associate marketing manager at Midmark Corporation. Boehnlein unpacks the 2024 standards, explains the significance of the newly established 17-inch low seat height requirement and shares how thoughtful equipment design can drive better outcom…
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Season 5 - Episode 10 - Why do manufacturers outsource accounting?
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20:41
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20:41Join Mike & Dave as they discuss a question they often receive - why should I outsource accounting? If you are a shop owner - you MUST listen to this episode! The guys also remind you of our Double Your Value event coming up in November - register today and walk away with your 2026 business plan - Don't wait - we will fill up. https://tinyurl.com/5…
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Setting a High Standard of Care for Complex and Underserved Patient Populations: Insights from Driscoll Children’s Hospital
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14:14At the intersection of medical innovation and compassionate, community-centered care, Driscoll Children’s Hospital has emerged as a national leader in pediatric heart care and health equity. In this episode of Healthcare Insider, Dr. Stephen M. Langley, medical director and chief of pediatric cardiac surgery at Driscoll Children’s Hospital, shares …
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Reimagining the Payer-Consumer Relationship
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16:44
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16:44Surprise bills and opaque healthcare costs continue to frustrate consumers. Health plans must do more to address these concerns or risk losing members. In this episode of Healthcare Insider, Jay Deady, president of price optimization at Zelis, joins Modern Healthcare to explore how payers can evolve beyond call centers and generic outreach to offer…
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Season 5 - Episode 9 - How Do I Fire Someone? A difficult, but necessary decision.
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20:39Season 5, Episode 9: "How Do I Fire Someone?" A tough decision, but sometimes necessary to strengthen your shop and protect your team's future.By EBITDA Growth Systems
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Modernizing the Payment Experience: A Roadmap for Healthcare Leaders
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17:13The payment process in healthcare is often slow, fragmented and paper-based, creating frustration for providers and patients, inefficiencies for payers and rising costs across the system. In this episode of Healthcare Insider, Yusuf Qasim, president of payments optimization at Zelis, shares how digital innovation can meaningfully change the healthc…
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Solving pharmacy inventory headaches with smart consignment solutions
11:15
11:15
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11:15Managing specialty drug inventory is exceedingly complex as pharmacy leaders contend with rising costs, unpredictable demand and labor shortages. In this episode of Healthcare Insider, Cardinal Health’s James Roof, director of strategic distribution services, and Diana Castillo, national consignment executive, share how modern consignment models, c…
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Why provider-led care is the future of healthcare
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17:43No one is better equipped to support patients than providers. But do health systems have the power required to improve the healthcare system? In this episode of Healthcare Insider, Premier Inc. President and CEO Mike Alkire explains why a provider-led model—not one led by payers or legacy tech vendors—is the only viable path forward. He outlines ho…
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The pharmacy as a driver of health system growth
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8:28
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8:28Hospitals today face rising drug costs, workforce shortages, supply chain disruptions and tightening reimbursement, making financial sustainability increasingly difficult to achieve. In this episode of Healthcare Insider, Cardinal Health’s Mike Brown, R.Ph, vice president of managed services, and Michelle Dalton, PharmD, regional director of accoun…
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Season 5 - Episode 8 - Business Growth - Whats Negotiating Worth To You
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23:34
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23:34Season 5, Episode 8 of Making Business Profitable is here! Join Mike and Dave as they dive deep into today's topic - "Whats Negotiating Worth To You." How can negotiating properly help you make the most money you can? A huge part of your business you need to focus on!By EBITDA Growth Systems
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Empowering health plans to navigate price transparency requirements
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12:11Health plans are under mounting pressure to comply with federal price transparency regulations. But compliance isn’t easy due to vast and complex data sets. In this episode of Healthcare Insider, Heather Cox, president of Insights and Empowerment at Zelis, breaks down the top challenges health plans are facing and offers insightful strategies for a…
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Cracking the Code of TEAM with Data Analytics
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12:22
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12:22As hospitals prepare for CMS’s upcoming Transforming Episode Accountability Model (TEAM), embracing data and analytics will be crucial for success under the mandatory bundled payment program. In this episode of Healthcare Insider, we sat down with Scott Driskell, Clinical Director of Medical Device Management, and Kim Wright, Assistant Vice Preside…
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Season 5 - Episode 7 - Radical Transparency - How To Grow Your Company
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18:39Season 5, Episode 7 of Making Business Profitable is here! Join Mike and Dave as they dive deep into today's topic - "Radical Transparency." How can being transparent help you, your business and your success? This is an overlooked aspect that can help your business!By EBITDA Growth Systems
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How health systems can navigate the specialty drug boom
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16:23Specialty medication spending is projected to rise sharply through 2026, intensifying pressure on health systems to control costs while improving patient outcomes. In this episode of Healthcare Insider, Cardinal Health’s Mike Brown, vice president of managed services, and Naveen Mansukhani, director of specialty and ambulatory pharmacy solutions, b…
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Price Transparency in the Spotlight: Surprise Billing, Cost Sharing and the Power of Data Analytics
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12:04As healthcare regulations continue to evolve, organizations must stay ahead of complex compliance requirements to remain competitive and protect patients. In this episode of Healthcare Insider, Ann Phillips, Senior Director of Regulatory and Standards at PurpleLab, unpacks the current landscape of price transparency rules –including updates to the …
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Season 5 - Episode 6 - Walk a mile in my boots for a great customer experience
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23:15Season 5, Episode 5 of Making Business Profitable is here! Join Mike and Dave as they dive deep into today's topic - "Walk a mile in my boots for a great customer experience." How can you improve your customer experience for your customers? A very imporant aspect that will help your business!By EBITDA Growth Systems
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Season 5, Episode 5 - Maximizing Your Value
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22:50Season 5, Episode 5 of Making Business Profitable is here! Join Mike and Dave as they dive deep into "Maximizing Your Value." Learn actionable strategies to increase your worth in the marketplace and boost your bottom line. Don't miss out on this crucial episode!By EBITDA Growth Systems
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As healthcare organizations face mounting financial and operational pressures, investing in the right technology is critical to staying competitive. In this episode of Healthcare Insider, Wes Cronkite, Chief Technology and Innovation Officer at TruBridge, breaks down the “triple threat” of automation in revenue cycle management—reducing costs, acce…
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Season 5 - Episode 4 - Sales and Marketing the Achilles Heel
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23:18
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23:18Join Mike & Dave on Episode 4 of Season 5! Today, the guys talk about Sales & Marketing and how they are the achilles heel of many companies.By EBITDA Growth Systems
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Surgical robotics 101: What providers need to know
23:22
23:22
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23:22Robotics and navigation systems have the potential to drastically change how surgical procedures are conducted across the country, offering greater precision, faster recovery times and new possibilities for complex procedures. As this technology evolves, providers face critical decisions such as how to invest wisely, train staff and integrate robot…
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Season 5, Episode 3 - Relationships are Paramount
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17:02Join Mike and Dave as they discuss how important relationships are for you business!By EBITDA Growth Systems
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Mayo Clinic Laboratories’ strategic investment strategy
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20:16
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20:16When identifying and prioritizing investment opportunities, today’s healthcare leaders must balance immediate needs with long-term growth. In this episode of Healthcare Insider, Mary Jo Williamson, chief administrative officer of Mayo Clinic Laboratories, shares her approach to ensuring teams are equipped to meet future demands while managing risks…
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Phoenix Children’s strategic approach to AI
10:53
10:53
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10:53There’s plenty of buzz around AI’s potential to reshape healthcare, but how are provider organizations actually integrating the technology into operations? In this episode, David Higginson, executive vice president and chief innovation officer at Phoenix Children’s, breaks down the system’s AI strategy. From the importance of gathering clinician fe…
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Season 5 - Episode 2 - Planning Tools you need to know!
16:04
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16:04Join Mike and Dave for Episode 2 of Season 5! Today, the guys talk about the planning tools you NEED to know about to help you create a successful 2025!By EBITDA Growth Systems
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Season 5 - Episode 1 - Welcome to the EGS Community
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14:13Welcome to SEASON 5!! On today's episode, Mike and Dave discuss the EGS Community. We are so THANKFUL each of you are part of the EGS journey.By EBITDA Growth Systems
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Season 4, Episode 6 - The Secret to Greatness is FOCUS
20:27
20:27
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20:27Join us for Episode 6 of Season 4 of the Making Business Profitable! Today we talk about the Secret to Greatness is FOCUS!By EBITDA Growth Systems
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Empowering clinical teams to deliver exceptional care
17:46
17:46
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17:46Phoenix Children’s is making a concerted effort to empower its clinical leaders to provide exceptional care by creating a culture that encourages collaboration, transparency and innovation. In this new podcast, Dr. Jared Muenzer, chief physician executive at Phoenix Children’s, shares the strategy behind building strong clinical teams and the posit…
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Future-proofing healthcare: Energy efficiency, compliance and technological investment
21:23
21:23
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21:23Environmental regulations and energy requirements in healthcare are continuously evolving. Trane’s Christy Fetsch, Healthcare Vertical Market Strategy Leader in North America, joins the podcast to discuss how healthcare organizations can stay compliant and invest in future-ready technology while minimizing costs.…
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Optimizing healthcare revenue cycle capabilities with automation
19:25
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19:25Fifth Third Bank is addressing critical challenges in revenue cycle management following its acquisition of Big Data Healthcare, a technology solutions provider for healthcare payments and remittance. In this episode of Healthcare Insider, Dee Harding, Chief Product Officer of Fifth Third and Big Data Healthcare, and Connor Craven, Business Analyst…
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The growth strategy of Phoenix Children’s: Insights from CEO Robert Meyer
21:42
21:42
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21:42Robert Meyer joined Phoenix Children’s in 2003 and is credited for the rapid turnaround of the hospital’s finances and its successful growth under his leadership. This year, Phoenix Children’s opened a second hospital and plans to open a third next year. In this new podcast, Meyer shares the strategy for Phoenix Children’s including: Unique aspects…
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Turning hospital utility expenses into savings and safety
16:59
16:59
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16:59Healthcare leaders often see utilities as a cost center. But what if they can be a source of savings? Trane’s Christy Fetsch, Healthcare Vertical Market Strategy Leader in North America, joins the podcast to discuss how building upgrades such as automation can help hospitals reduce utility expenses while enhancing patient safety. Fetch explains tha…
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Redesigning healthcare to drive value through a whole-person lens
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13:13AdventHealth is redesigning its systems to be more longitudinal, holistic and effective at cultivating patient engagement early in the care journey. This entails rethinking front-end primary care, as well as care delivered in the home. David Banks, group CEO of AdventHealth’s primary health division and chief strategy officer, goes in-depth about t…
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The price of inaction: How healthcare facilities can avoid costly mistakes
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18:59
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18:59Limited resources shouldn't stop healthcare organizations from investing in facilities as care demands shift, infrastructure ages and environmental sustainability takes hold. In this episode of Healthcare Insider, we explore how to balance facility investments with other pressing demands facing healthcare leaders. Join industry experts Mark Kenneda…
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Creating a sustainable sustainability program
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30:16Many hospitals and health systems have aging infrastructure, which presents challenges as the industry invests in environmental sustainability initiatives. In order to effectively establish a sustainability program, it's essential for healthcare leaders to critically evaluate their facilities portfolio. Mark Kenneday, director of market strategy an…
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Breaking down barriers for health system specialty pharmacies and claims adjudication
9:44
9:44
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9:44Many health systems are optimizing specialty pharmacy operations as a strategy to improve patient care and drive margin growth. In this episode of Healthcare Insider, Cardinal Health’s Laura McIntire-Hansel, director of revenue cycle development, and Michael D. Brown, vice president of managed services, explore strategies for navigating complexitie…
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Key strategies for optimizing your workforce
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16:57
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16:57Workforce shortages remain a top concern for healthcare organizations. In order to meet patient demand, providers need to focus on new and innovative approaches. Leora Westbrook, president of workforce strategy and optimization at AMN Healthcare, explains the key tenets of a successful and effective workforce management strategy, including the impo…
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Driving decarbonization in healthcare facilities
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23:56
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23:56Amid growing pressure for healthcare organizations to embrace environmental sustainability, addressing emissions directly from facilities is key, with data showing it makes up about 17% of the industry’s carbon footprint. In this new podcast episode, Mark Kenneday, director of market strategy and development for healthcare at Gordian, explains how …
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Highly regulated, under-enforced: How backend compliance operations impact the healthcare ecosystem
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Onboarding is how you keep employees from jumping ship! - Season 4, Episode 5
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14:51Join Mike & Dave as they dig into a big part of keeping your employees happy and for a long time - onboarding!By EBITDA Growth Systems
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Hiring top clinical talent: Why healthcare organizations are choosing LinkedIn
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15:37Amid fierce competition, healthcare organizations must embrace new methods for sourcing and engaging top candidates. The latest episode of Healthcare Insider features David Ellis, head of healthcare sales, North America, at LinkedIn, joining us to discuss hiring in the face of clinical talent shortages and the ways in which LinkedIn supports health…
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Are you holding your company back with a Everest Summit Mountaineer - Season 4, Episode 4
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25:19This is an amazing episode! We can't even tease it enough...listen for yourself and see if you are holding your business back.By EBITDA Growth Systems
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The Hard Truth about Scheduling | Season 4, Episode 3
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18:43Join Mike & Dave as they discuss something you need to remember each day - how to schedule...properly. You may not think this is a vital part of your success, but it is!By EBITDA Growth Systems
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How to ask for a raise | Season 4, Episode 2
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23:50Join Mike & Dave as they discuss something every employee needs to know about - how do you go about asking for a raise?By EBITDA Growth Systems
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Unlocking the patient journey to realize operational efficiency
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20:39
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20:39Most technology innovation in healthcare has so far focused on clinical decision-making, overlooking operational functions. As a result, hospitals and health systems still face inefficiencies and waste, leading to financial constraints, poor patient health outcomes and high staff turnover. In this podcast, featuring Rom Eizenberg, the chief revenue…
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Is having an overseas partner good for you? | Season 4, Episode 1
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14:54Welcome to Season 4 of the Making Business Profitable Podcast! On Episode 1, Mike & Dave discuss a questions many shops are asking - Is having an overseas partner a good idea?By EBITDA Growth Systems
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Season 3 Success Stories | Season 3, Episode 27
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18:21Join Mike & Dave as they look back at what an amazing year we had during season 3 of the Making Business Profitable podcast! Stay tuned, Season 4 will start very soon!By EBITDA Growth Systems
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Beating the Whirlwind | Season 3, Episode 26
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15:25Join Mike & Dave as they talk about how you can find peace amongst the whirlwind! Episode 26 of Season 3 is LIVE!By EBITDA Growth Systems
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