Welcome to Trust Driven Care Network – your ultimate destination for dynamic healthcare conversations and interactive learning. Our network features two distinct podcasts designed to cater to every aspect of healthcare innovation: • Trust Driven Trivia – Hosted by Dr. Melanie Short, this fast-paced, research-driven game show transforms healthcare learning into a thrilling competition. Medical professionals, researchers, and enthusiasts go head-to-head in trivia battles that challenge assumpt ...
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Dr Josh Satterlee Podcasts
The Chiro Practice Insights Podcast is for chiropractors and practice owners who are determined to grow and scale their practice, and build a legacy that withstands the test of time. We'll have something for every season of owning a chiropractic clinic, from Launch to Build to Scale to Exit. Podcast guests include industry experts, mentors, and successful practice owners that share their experience and insights. Each episode is packed with actionable strategies, real-world tactics, and prove ...
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Josh Satterlee: The PATCH Framework for Better Patient Outcomes (Part 2)
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Building trust isn’t just about listening — it’s about what you do next. In Part 2 of his live talk, Dr. Josh Satterlee introduces the PATCH framework (Patient goals, Autonomy, Tailor, Communication basics, Humility) and shows how it transforms every patient interaction. From the 92-second rule for listening, to the dangers of interrupting too soon…
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How Smarter Imaging Decisions Can Strengthen Your Practice: Dr. Cliff Tao
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Dr. Cliff Tao shares actionable imaging tips for chiropractors, from improving x-ray quality to knowing when to seek a second opinion, so you can enhance accuracy and patient confidence. Show notes at https://chiropracticeinsights.com/dr-cliff-tao/By Sebastian Mealer
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Josh Satterlee: Why Trust Is the Currency of Patient Care (Part 1)
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Trust is the currency of healthcare — and without it, patients miss visits, drop out of care plans, and withhold critical information. In this live talk, Dr. Josh Satterlee explores the why behind patient communication. From the heartbreaking story of a missed diagnosis, to the research showing how often patients feel unheard, Josh lays out why no-…
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How One Clinic Dropped No-Shows to Near Zero—and Reignited Their Purpose with Nicole Hogg
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Would you be proud to refer someone to your clinic? Nicole Hogg wasn’t—until everything changed. In this inspiring episode of Trust Driven Insights, Nicole shares her journey of co-running a mental health clinic with her husband, a psychiatrist, and how transforming their patient experience didn’t just boost outcomes—it reignited her passion for ca…
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How Dr. Andy Van Hoewyk Built a Self-Running Practice with Smart Systems
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Can you automate your practice without losing the personal touch? In this episode of Trust Driven Insights, Dr. Josh Satterlee sits down with chiropractor and systems expert Dr. Andy Van Hoewyk to uncover how automation transformed his clinic from stressful to streamlined. From personalized videos to automated follow-ups, Dr. Andy shares the exact …
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Scaling With Soul: How Dr. Rachel Kohl Built Nevada’s Top Acupuncture Clinic
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Can you build a thriving, multi-provider acupuncture clinic—and still love your job? In this episode of Trust Driven Insights, Dr. Josh Satterlee interviews Dr. Rachel Kohl, founder of Integrative Acupuncture in Las Vegas. Rachel shares her journey from renting a single room to leading one of Nevada’s most respected acupuncture clinics. From name t…
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How Communication Impacts Malpractice and Patient Trust| Trust Driven Trivia #9
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Can better communication actually reduce malpractice claims? In this episode of Trust Driven Trivia, Dr. Melanie Short leads a fun, fast-paced discussion with a diverse panel of healthcare pros exploring how simple shifts in language, tone, and presence can dramatically change patient outcomes—and provider liability. From the surprising link betwee…
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Redefining Success: Vision, Energy & Fulfillment in Healthcare with Dr. Michelle Wendling
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What if the secret to loving your practice again isn’t working more—but redefining what success means to you? In this episode of Trust Driven Insights, Dr. Josh Satterlee is joined by coach and consultant Dr. Michelle Wendling to explore how healthcare providers can rediscover purpose, set boundaries, and create a practice that aligns with their en…
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The #1 Barrier to Doctor-Patient Trust (and How to Fix It) | Trust Driven Trivia #8
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What’s really getting in the way of trust between patients and providers? In this episode of Trust Driven Trivia, our panel of experts explores the biggest communication breakdowns in healthcare—and how to overcome them. From unclear roles to unspoken expectations, we reveal how subtle missteps can quietly erode patient trust. Whether you're a chir…
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Clinic Design That Reduces Burnout and Builds Trust with Patients with Meg Macpherson
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Is your clinic space working for you—or slowly wearing you down? In this episode of Trust Driven Insights, Dr. Josh Satterlee sits down with physiotherapist and design expert Meg Macpherson, founder of Articulate Design Co, to explore how intentional space design can improve patient trust, boost revenue, and reduce provider burnout. From rethinking…
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Can Communication Heal Patients? | Trust Driven Trivia #7
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Can how you speak to a patient impact their outcome—before you even treat them? In this powerful episode of Trust Driven Trivia, Dr. Melanie Short returns with a panel of healthcare pros to explore the research behind patient communication—and how simple shifts in conversation, tone, and delivery can dramatically improve care. This episode features…
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They Don’t Care About the Pain—They Care About This with Dr. Dwayne Golbek
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In this episode of Trust Driven Insights, Dr. Josh Satterlee sits down with former elite high jumper–turned–chiropractor, Dr. Dwayne Golbek, to uncover how one powerful mindset shift changed the way he practices—and why trust is the foundation of every great patient outcome. From the track to the treatment room, Dr. Golbek shares unforgettable stor…
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Creating Wealth Beyond the Adjustment Table: Mike Morawski
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Real estate expert Mike Morawski reveals how chiropractors can build wealth beyond their practice through smart investing and the right mindset. Learn simple steps to create new income streams and secure long-term financial freedom. Show notes at https://chiropracticeinsights.com/mike-morawski/By Sebastian Mealer
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Do Texts Make Patients Healthier? | Trust Driven Trivia #6
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📲 Can a text really change patient behavior? In this episode of Trust Driven Trivia, host Dr. Melanie Short puts healthcare pros to the test with research-backed questions about communication strategies that actually work—from reminders to radiology visuals. 🎙️ Featuring chiropractors, a nurse advocate, and a physical therapist, this fast-paced, la…
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Building a Practice That Truly Serves Neurodivergent Kids with Carrie Manning
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When Carrie Manning left her role as a school-based special education counselor, she wasn’t looking to just open a practice—she set out to build the kind of support system she knew kids and families truly needed. In this episode of Trust Driven Insights, Dr. Josh Satterlee sits down with Carrie, founder of Reach Counseling in Fort Worth, Texas, to …
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Who Patients Trust Most — and Why It’s Not Who You Think | Trust Driven Trivia #5
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What if patients don’t want to see the neurosurgeon? Can a simple text message before surgery really improve recovery? And is cutting opioids actually tanking patient satisfaction? In this episode of Trust Driven Trivia, Dr. Melanie Short is joined by Dr. Josh Satterlee, nurse advocate Maria Neidig, Dr. Dwayne Goblet, and Dr. Lauren Biestek to expl…
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How Dan Swinscoe Built Trust with Pro Athletes and Earned Referrals from the Seahawks | Trust Driven Insights #2
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How do you earn the trust of elite athletes, coaches, and pro teams—without chasing them down? In this episode of Trust Driven Insights, Dr. Josh Satterlee talks with Dan Swinscoe, a physical therapist, strength coach, and founder of Train 2 Win, whose reputation has made him the go-to provider for athletes in the NFL, MLB, WNBA, and beyond. Dan sh…
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Trust Builds Practices More Than Advertising Ever Will: Dr. Josh Satterlee
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In this episode, Josh Satterlee shares a five-step framework to improve communication and build lasting patient trust. Discover how to grow your practice without relying on ad spend by focusing on what really gets patients to commit to care. Show notes at https://chiropracticeinsights.com/dr-josh-satterlee/…
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Why Most Patients Sue—and How to Stop It | Trust Driven Trivia #4
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Why do patients really file malpractice claims? It turns out, it’s not the medical mistakes—it’s how we communicate (or don’t). In this episode of Trust Driven Trivia, Dr. Melanie Short is joined by Dr. Josh Satterlee, Dr. Ed Lera, Dan Senko, and Christy Willis for a fast-paced, fun, and insightful dive into the role of communication in patient tru…
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How Dr. Annie Armstrong Built a 7-Figure Practice Without Burning Out | Trust Driven Insights #1
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In this debut episode of Trust Driven Insights, Dr. Josh Satterlee sits down with Dr. Annie Armstrong, founder of Head 2 Toe Spine and Sports Therapy, to explore her remarkable journey from a 750-square-foot startup to a thriving, 7-figure chiropractic and rehab clinic. With nearly two decades of experience, Dr. Annie shares how she built a patient…
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Malpractice, Miscommunication & Medicine – Who’s Most at Risk? Trust Driven Trivia #3
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Welcome back to Trust Driven Trivia – where healthcare communication takes center stage! How much does communication really matter in healthcare? In Episode 3 of Trust Driven Trivia, our panel dives into the surprising links between doctor-patient communication and malpractice. Discover how miscommunication can spark lawsuits, why a doctor's tone m…
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Malpractice, Patient Trust & The Placebo Effect | Trust Driven Trivia #2
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Welcome back to Trust Driven Trivia – the ultimate healthcare research showdown! In Episode 2, our expert panel tackles six intense, research-driven medical trivia questions that will push the limits of your healthcare knowledge: • Discover why patient trust is the #1 predictor of healthcare success • Uncover what percentage of patients prefer disc…
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The Passive Income Strategy Most Chiropractors Miss: Dr. Kate Gress
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In this episode, Dr. Kate Gress shares how chiropractors can build true passive income through real estate syndication—a strategy most have never heard of. She breaks down how it works, why it’s different from being a landlord, and how busy chiropractors can get started without taking on another job. Show notes at https://chiropracticeinsights.com/…
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Think You Know Healthcare? Prove it! Trust Driven Triva #1
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Welcome to Trust Driven Trivia – the ultimate healthcare knowledge showdown, hosted by Dr. Melanie Short! Each episode brings together medical professionals, researchers, and healthcare enthusiasts for a fast-paced, research-driven trivia battle. Our contestants dive into breakthrough medical studies, patient care best practices, and quirky healthc…
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How to Get More Patients Without Spending a Fortune on Ads: Dr Tony Ratkovic
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Dr. Tony shares how he built a thriving chiropractic practice using social media, patient education, and trust-based marketing—without relying on expensive ads. Learn practical strategies you can apply today to grow your practice organically and keep patients coming back. Show notes at https://chiropracticeinsights.com/dr-tony-ratkovic/…
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Hard Lessons Every Chiropractor Should Learn Sooner: Dr Marc Surprenant
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In this episode, Dr. Marc Surprenant shares the biggest mistakes that nearly derailed him, the turning point that changed everything, and the key systems every chiropractor needs to succeed. If you want to avoid years of frustration and fast-track your growth, don’t miss this conversation. Show notes at https://chiropracticeinsights.com/dr-marc-sur…
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The X Factor Every Chiropractor Needs to Succeed: Dr. Chris Zaino
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Discover how to unlock your unique X factor and set your chiropractic practice apart. In this episode, Dr. Chris Zaino shares his journey on building one of the largest wellness clinics in the world, offering insights on leadership, overcoming burnout, and finding your purpose. Show notes at https://chiropracticeinsights.com/dr-chris-zaino/…
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Fixing the Biggest Gaps in Patient Communication for Chiropractors: Jenn Troy
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Discover how to bridge the biggest communication gaps in your chiropractic practice with insights from Jenn Troy. Learn practical strategies to improve follow-ups, engage leads, and create meaningful patient connections before they even step into your office. Show notes at https://chiropracticeinsights.com/jenn-troy/…
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Mistakes Chiropractors Make When Selling Their Practice: Crystal Misenheimer
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Discover the most common mistakes chiropractors make when selling their practices and how to avoid them. Crystal Misenheimer, a leading expert in practice sales, shares her insights on maximizing value, navigating transitions, and preparing for a successful sale. Show notes at https://chiropracticeinsights.com/crystal-misenheimer/…
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How Communication Can Transform Your Chiropractic Practice: Dr. Lisa Goodman
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Discover how effective communication can transform your chiropractic practice from the inside out. In this episode, Dr. Lisa Goodman shares actionable strategies for improving patient interactions, strengthening team dynamics, and fostering collaboration. Show notes at https://chiropracticeinsights.com/dr-lisa-goodman/…
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Unlocking Practice Growth with Proven Systems: Mark Sanna
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In this episode, Dr. Mark Sanna reveals the game-changing systems that have helped thousands of chiropractors scale their practices and boost profitability. Show notes at https://chiropracticeinsights.com/mark-sanna/
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Achieve Greater Fulfillment and Success Through Specialization: Dr. Andrew Segarra
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Dr. Segarra shares his treatment philosophies, his unique approach to handling complex cases, and actionable tips for chiropractors looking to enhance their practice. Show notes at https://chiropracticeinsights.com/dr-andrew-segarra/By Sebastian Mealer
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The Chiro Practice Insights Podcast is for chiropractors and practice owners who are determined to grow and scale their practice, and build a legacy that withstands the test of time. We'll have something for every season of owning a chiropractic clinic, from Launching to Building to Scaling and even to the point of Exiting your practice. This podca…
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