The AI Engineer newsletter + Top 10 US Tech podcast. Exploring AI UX, Agents, Devtools, Infra, Open Source Models. See https://latent.space/about for highlights from Chris Lattner, Andrej Karpathy, George Hotz, Simon Willison, Soumith Chintala et al!
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Ux Testing Podcasts
Expert mode marketing technology, AI, and CX insights from top brands and Martech platforms fill every episode, focusing on what leaders need to know to build customer lifetime value and long-term business value. The Agile Brand with Greg Kihlström® features executives and thought leaders from top brands and tech platforms discussing the industry's trends, like AI adoption, first-party data strategies, artificial intelligence in the consumer journey, consumer data privacy, omnichannel custom ...
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The Conversion (a GAIN specialist) podcast. If you're into making smart decisions backed by real data, you're in the right place. We’re the team behind Conversion, a GAIN specialist, the leading CRO agency helping brands like Microsoft, Meta, Domino’s, and more make serious improvements through experimentation. What to expect here: Weekly podcast episodes: conversations with CRO experts, marketers, UX pros, and growth leaders covering A/B tests and more. Special deep-dive sessions: get the f ...
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Discussing Stupid returns to the airwaves to transform digital facepalms into teachable moments—all in the time it takes to enjoy your coffee break! Sponsored by High Monkey, this podcast dives into ‘stupid’ practices across websites and Microsoft collaboration tools, among other digital realms. Our "byte-sized" bi-weekly episodes are packed with expert insights and a healthy dose of humor. Discussions focus on five key areas: Business Process & Collaboration, UX/IA, Inclusive Design, Conten ...
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UX, UI and Creative design podcast series. Follow us on Twitter to learn ux
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Conversations with content strategists from all crafts (strategy, design, engineering, operations, etc.) and backgrounds (enterprise, agencies, UX, content design, technical communication, marketing, SEO, publishing, journalism, etc.).
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Smooth Scaling: System Design for High Traffic focuses on all things scalability, reliability, and performance. Tune in for expert advice on how to scale systems, control costs, boost availability, optimize performance, and get the most out of your tech stack. Host Jose Quaresma is the VP of Technical Engagement at Queue-it, working on the frontlines with some of the world’s biggest businesses on their busiest days, from Ticketmaster to Zalando to Home Office U.K. He’ll be joined by experts ...
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Is it possible to learn something new in 10 minutes? Listen to the 10 minutes of UX Podcast with Praiz UX. Learn something interesting about UX in 10 minutes every Sunday. UX Design, User research, UI Design and everything related with User Experience.
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Welcome to "UXChange" the podcast where we (ex)change experiences! I am a firm believer that sharing is caring. As we UX professionals are all aspiring to change User Experiences for the better, I have put together this podcast to accelerate learning and improvement! In this podcast, I will:- Share learning experiences from myself and UX professionals- Answer most common questions- Read famous blogs- Interview UX Professionals- And much more!For more info, head over to ux-change.com
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A show that tries to solve the challenges faced in industry by having an open conversation between the two.
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Uncomfortable truths, hidden dynamics, and the messy underbelly of corporate life—welcome to Corporate Underpants, the podcast that pulls back the curtain on the challenges holding back great teams and ideas. Whether you’re a product manager, designer, or leader, this series is your guide to navigating office politics, aligning stakeholders, and tackling the organizational hurdles that stand between you and making a real impact.
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Steadcast is a podcast all about UX, startups, and making users happy. Each week we bring on a new guest to share their tips about how to make users smile. The SteadfastCast is produced by SteadfastBeta, a user research startup helping companies test their ideas and products. If you have a product that needs great user feedback, get in touch at steadfastbeta.com. Thanks to our venue and technology sponsor the DMZ at Ryerson University.
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Some people hear the phrase "technical writing" and think it must be boring. We're here to show the full complexity and awesomeness of being a tech writer. This podcast is for anyone who writes technical documentation of any kind, including those who may not feel comfortable calling themselves tech writers. Whether you create product documentation, support documentation, READMEs, or any other technical content—and whether you deal with imposter syndrome, lack formal training, or find yoursel ...
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The Call Kent podcast is a regular podcast where you call in with a question and Kent answers. Call in with your questions right from your web browser with any device at https://kentcdodds.com/call
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This is a podcast about Digital Products, UI and UX design, thoughts about Product Design in general.
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In The Front End, we explore the in's and out's of life as a developer. We delve into challenging topics around modern-day development and technology including learning and professional growth, programming languages, frameworks, tools, techniques, UX/UI, and careers.
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The podcast for SaaS CEOs who want to create a mobile app version of their service. You'll learn about everything it takes to make a successful mobile app. You hear experts in fields like security, UX design, recruitment, product design, and more to help you move forward in your mobile app project.
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A podcast interested in the how's and why's of user experience research. Through interviews with industry experts and hands-on trial and error, we indulge and celebrate curiosity. Expect to test assumptions, examine methods, and engage in some old fashion experiments.
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Join Veronica Lane, CEO of Veronica Lane Consulting, LLC and Project Manager Guru, Inc. as she holds after-hours conversations with industry professionals about project management, their businesses, and their impacts on their communities. Text 813-296-5453 to join our community.
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Balderton Capital are one of Europe's largest tech VCs, investing the best breakthrough technology companies in the continent. This podcast will share weekly insights for those at the forefront of the European technology scene: our partners, investment team, portfolio companies, and other selected experts and contributors. The 'cast will be a worthwhile listen for anyone who is looking to raise venture capital investment, building a technology company from the ground up, or is enthusiastic a ...
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Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more. We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly. “One of the most consistently insightful and deeply respected po ...
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A relaxed coffee always brings an insightful conversation. And when it comes to mobile app performance, coffee is always a useful tool. Join us at the App Performance Café, where Rui Costa, CEO at Codavel, brings the most knowledgable individuals for an informal conversation around the vast world of mobile app performance. Our guests will share the challenges and obstacles, strategies, and lessons learned when building top-performing mobile apps. Across multiple episodes, we'll cover the con ...
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Tina Banerjee, co-founder of Userpeek, talks to some of the world's most interesting people in the fields of user experience, SaaS, digital business and marketing about how to design and drive the best and most successful products and business models.
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Shifting Privacy Left features lively discussions on the need for organizations to embed privacy by design into the UX/UI, architecture, engineering / DevOps and the overall product development processes BEFORE code or products are ever shipped. Each Tuesday, we publish a new episode that features interviews with privacy engineers, technologists, researchers, ethicists, innovators, market makers, and industry thought leaders. We dive deeply into this subject and unpack the exciting elements ...
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The Guaranteed to Grow podcast is for entrepreneurs at all stages of the game who are looking for the actionable steps they can take to validate, test, launch, and scale their software idea. Whether you have a clear vision of an app that could revolutionize your business, or you’re wanting to learn more about how software can help take your product or service to the next level, you’re going to walk away from this show with an entirely new perception of what’s possible. Join serial entreprene ...
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Mr Joe Leech interviews leaders focused on one thing. How they make decisions; what to build next and what to build in the long term. Get better at making decisions by learning from experts.
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Inside the AI copilot revolution that saved Essent €1.8M with Kellin Sjoerds and Ricky Rekkers
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59:17In this episode of VUX World, we chat with Kellin Sjoerds and Ricky Wekker, Conversational AI Engineers at Essent - the Netherlands’ largest utility provider and part of the E.ON Group to uncover the story behind their groundbreaking agent assist tool, Bolt. Bolt is an AI-powered agent copilot that has transformed Essent’s call centre operations, s…
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#703: How AI and Deep Learning is affecting advertising with Jaysen Gillespie, RTB House
28:36
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28:36Are we on the brink of advertising becoming too smart for its own good, or is Deep Learning finally getting us closer to what customers actually want? Agility requires us to constantly evaluate how technology like AI reshapes the relationships between brands and consumers—sometimes for better, sometimes for far more complex. The advertising landsca…
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The Conversion Podcast | Bonus Episode | Is friction bad?
5:04
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5:04Using Friction to Drive Conversions A Surprising Experiment That Increased Leads by 9% In this bonus episode of The Conversion Podcast, James shows us one of his top five most fascinating experiments, and it’s all about friction. Instead of streamlining the user experience, James intentionally added a step in a lead generation funnel using behavior…
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Docs as Tests: Keeping documentation resilient to product changes with Manny Silva
1:03:11
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1:03:11In this episode, I'm talking with Manny Silva, a technical writer who created the "Docs as Tests" concept name and the open-source tool Doc Detective. We discuss how to automatically test your documentation for accuracy, why customer reports of broken docs are actually failed tests, and practical ways to implement automated documentation testing re…
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#702: What it takes to keep customers loyal with Anna Convery, Verint
30:52
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30:52Does your brand deliver answers faster than your customer can send a text message? Agility in CX is about answering customers before they finish the thought. If you can’t evolve at that pace, you’re already behind. Today we’re going to talk about what Verint’s brand‑new 2025 State of Customer Experience report tells us about loyalty, automation, an…
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#701: No-Code as a Strategic Weapon, with Aytekin Tank, Jotform
25:29
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25:29If your team spends half its days searching for documents and filling out spreadsheets you built years ago, how long will it be before your competitors automate you out of business? Agility requires turning busywork into bandwidth so people can collaborate and think strategically instead of shuffling pixels. Today we’re exploring how no-code platfo…
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The Conversion Podcast | Episode 1 | The power of experimentation
18:13
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18:13You can find the full transcript for this episode and video here. Is perfect testing slowing down your business? In this episode, James Flory breaks down the difference between pragmatic and purist approaches to experimentation and why focusing on speed, context, and decision-making matters more than statistical perfection. Discover how to select t…
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#700: Winning and retaining the distracted consumer with Kelsey Chickering, Forrester
22:13
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22:13If your brand can’t hold a consumer’s focus for eight seconds, what makes you think you deserve nine? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility isn’t speed for speed’s sake; it’s the discipline of staying useful while everythi…
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From IVR to AI: The future of voice testing in contact centres with Satish Barot, Klearcom
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50:05As generative AI redefines the contact centre, ensuring consistent performance across complex telephony networks becomes mission-critical. In this episode, we speak with Satish Barot, CTO at Klearcom, about the evolution of contact centre technology and the critical role of quality assurance in AI voice systems. We explore how organisations gradual…
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#699: Being real about synthetic personas with Narek Vandanyan, Prelaunch
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24:29Marketers spend a fortune trying to understand their audience, conducting surveys, focus groups, and market research—but what if they could just ask their ideal customer directly? With synthetic personas, that’s now possible. But how reliable are they? And how far can we really take this technology? Joining me today is Narek Vardanyan, CEO of Prela…
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#698: Staying customer-centric in the race to adopt agentic AI with Stephanie Liu, Forrester
23:30
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23:30We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. If your AI roadmap doesn’t include your customer, is it really a roadmap—or just a bridge to nowhere? Agility requires remembering who pays the bills: the customer. When shiny new tech shows u…
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From Chaos to Reliability with Gremlin CEO Kolton Andrus
44:52
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44:52In this episode, Kolton Andrus, Founder and CEO of Gremlin deep dives into all things chaos engineering and reliability testing. Kolton shares his journey from leading reliability efforts at Amazon and Netflix to founding Gremlin, an enterprise reliability platform. They discuss what it really takes to build resilient systems, the cultural shift re…
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#697: Building the total experience for customers with AJ Joplin, Forrester
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24:10Does your AI-based interface talk to customers the way a real person would or is it tech for tech’s sake? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility is less about bolting on new features just because the tech is available and m…
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The enterprise AI evolution nobody’s talking about with Merlin Bise, Inbenta
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1:02:5274% of CEOs think their jobs are on the line because of AI. Not because AI might replace them, but because failing to implement it successfully could cost them everything. Merlin Bise, CTO of Inbenta and former Head of Technology at a firm acquired by the London Stock Exchange, joins us to share how Inbenta is helping enterprises modernise their cu…
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#696: The network effect on CX of AI plus employees with Jay Pattisall, Forrester
26:55
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26:55If AI can amplify every employee’s reach ten-fold, how ready is your organization to harness that network effect? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility isn’t about adding more tech; it’s about multiplying human impact. Tod…
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Connecting permaculture and documentation with Liz Argall
45:52
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45:52In this episode, I’m talking with Liz Argall, a writer I connected with at Write the Docs Portland 2025. We talk about working on open source projects, developing good qualitative metrics, her work with a permaculture nonprofit in Uganda, and the ways that being interviewed by a technical writer can make hidden expertise shine. Liz and I presented …
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S1E10 Bill Albert on UX Theater, Agency Traps, and What Research Is Really For
57:14
57:14
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57:14Why do so many UX researchers end up doing the wrong work for the wrong reasons?In this episode of Corporate Underpants Live, I talk with Bill Albert—author of Measuring the User Experience and founding director of Bentley’s Design and Usability Center—about the sneaky ways research gets misused, the traps UX teams fall into, and how to start being…
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#695: Why Trust Is a Strategy, Not a Sentiment with Dana Bodine, Trustpilot
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28:58
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28:58If nearly half of consumers spend more with brands they trust, why aren’t more companies making trust a core business strategy instead of just a tagline? To help me explore this question, I’m joined by Dana Bodine, U.S. Vice President of Marketing at Trustpilot, the world’s largest independent platform for customer feedback. About Dana Bodine Dana …
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What it really takes to build accessible forms
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19:08In the Season 2 finale of Discussing Stupid, Virgil and Cole are joined by Ali Gillberg, a senior developer at High Monkey, to talk about one of the most broken (and misunderstood) parts of UX: form accessibility. Using a real-world PowerApps project for the Minnesota Office of Accessibility, the team breaks down the invisible complexity of buildin…
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#694: What's your plan for Q5 this year, with Xavier de Baillenx from Ramdam
23:39
23:39
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23:39What if your most profitable campaign window isn’t Black Friday or Cyber Monday… but after the holidays, when everyone else is quiet? While most marketers are winding down, savvy brands are doubling down—tapping into the “Q5” period between Christmas and early January, when ad prices drop, engagement spikes, and consumers are laser-focused on their…
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Gaining clarity in conversational AI live from Boost Camp
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31:32In this special episode, recorded live at Boost Camp, we have three industry leaders who are shaping the future of conversational AI: Ben Maxim, CTO at Michigan State University Federal Credit Union (MSUFCU), Åse Marthinsen, who leads generative AI at Norway’s largest bank, DNB and Nick Mitchell, Chief Revenue Officer at boost.ai. We cover the ever…
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#693: Optimizing the post-click customer experience with Riikka Söderlund, Katana Cloud Inventory
24:05
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24:05What if your biggest customer experience problem isn’t your marketing… but your inventory spreadsheet? In the era of one-click checkouts, Prime delivery expectations, and endless online channels, brands are pouring millions into customer acquisition—only to lose customers post-purchase. Why? Because they can’t deliver what they just sold. Today’s g…
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Every breakthrough in AI has been led by a core scaling insight — Moore’s Law gave way to Huang’s Law (silicon), Kaplan et al gave way to Hoffman et al (data1), AlexNet kicked off the deep-learning and GPU for ML revolution (pretraining). As the o1 launch revealed, and with DeepSeek, Anthropic and GDM following shortly after, we’re now solidly in t…
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#692: The lifetime value of milliseconds in the customer experience with Jaxon Repp, Harper
24:34
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24:34Agility can often get framed as driving massive transformation—but sometimes it’s the milliseconds that matter. When every digital moment counts, small gains in speed and efficiency can have a disproportionately large impact on customer lifetime value and brand loyalty. If you could speed up every digital interaction your customers have with your b…
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Update: you can watch the full talk on YouTube now! Slides are here: https://docs.google.com/presentation/d/1sZqMAoIJDxz79cbC5ap5v9jknYH4Aa9cFFaWL8Rids4/edit?usp=sharing Lots of people were excited about Andrej’s talk at YC AI Startup School today. Sadly, I wasn’t invited. Talks will be published “over the next few weeks”, by which time the talk mi…
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S1E9 David Bland on Testing Business Ideas, Strategy Confusion, and Why VC Culture is Broken
58:55
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58:55David Bland, co-author of *Testing Business Ideas*, joins Tamara Adlin for a candid conversation about what *actually* holds teams back from testing well, building great products, and aligning around a strategy that works. Spoiler: the biggest barriers aren’t lack of data—they’re misalignment, culture, and invisible power dynamics. This episode dig…
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The Cost of Scaling for Peak Demand with Head of Engineering Martin Jensen
30:05
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30:05In this episode, Martin Jensen, Head of Engineering, breaks down the true cost of scaling for peak demand. He explains the limits of autoscaling, when pre-scaling makes sense, and how tools like virtual waiting rooms are used to handle sudden spikes in traffic. Martin also discusses system bottlenecks, performance trade-offs, and practical strategi…
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#691: Gaining agility and results with composable CMS, with Mark Wheeler from Storyblok
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31:23Is your CMS holding your creativity—and marketing growth—hostage? When speed and agility are everything, most marketing teams are still stuck in the slow lane—waiting on developers to publish updates, launch campaigns, or even fix a typo. Sound familiar? Today’s guest says it’s time for marketers to take the wheel. Mark Wheeler, Chief Marketing Off…
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Watch on YouTube, listen on Apple Podcast, Spotify, or add our RSS feed to your favorite player! When Chris Lattner first came on the podcast, we titled the episode “Doing it The Hard Way”. Rather than simply building an inference platform and posting charts showing GPUs going brrr, they went down to the compiler level and started rebuilding the wh…
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How True Classic tailored AI for customer experience with Jordan Gesky
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51:50
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51:50In this episode, we explore how True Classic, a men's apparel brand, is leveraging AI to transform its customer support with Jordan Gesky, Senior Customer Experience Manager. We look at True Classic’s journey from rule-based automation to generative AI across multiple channels. Jordan talks about how their AI assistant, Crue, now handles customer s…
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#690: Focusing on long-term customer value using next best action with Tine Van Calster, Telenet
26:47
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26:47What if your most loyal customers are the ones you helped spend less? Agility in marketing isn't just about moving faster — it's about aligning brand intentions with customer outcomes in real-time, even when that means giving up short-term gains to earn long-term trust. Today we are here at PegaWorld 2025 at the MGM Grand in Las Vegas, and we’re go…
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Documentation as a creative endeavor with Nick Graziade
50:17
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50:17In this episode, I'm talking with Nick Graziade, a technical writer and musician who approaches documentation as a creative endeavor. We explore how his early fascination with Lego instructions and synthesizer manuals shaped his philosophy that technical writing doesn't have to be dry or boring, but can be passionate and innovative work that adapts…
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#689: Building a culture of agility with Eugenie Lamprecht, Reka
19:28
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19:28Welcome to this episode, brought to you by Reka, a developer of industry-leading, multimodal, AI models that enable individuals and organizations to deploy generative AI applications. Agility requires an attention to process and a commitment to continuous improvement. It also requires a culture of agility. Today we’re going to talk about talent in …
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#688: Building a Customer Brain and how it benefits customers and the business with Christian Nelissen, National Australia Bank
26:34
26:34
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26:34Agility at enterprise scale means building systems that not only make millions of micro-decisions, but also keep humans at the center — creating experiences that are timely, relevant, and respectful of the customer. What if your data knew your customers better than your frontline employees — and used that insight to serve, not sell? Today we are he…
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In this episode of Discussing Stupid, Virgil and Cole tackle a quiet killer of user experience: layout inconsistency. From university websites that feel like ten different brands stitched together to internal systems that change button locations with every page, inconsistent layouts confuse users, break trust, and derail digital goals. This episode…
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Manny Silva: Docs as Tests for Resilient Technical Documentation – Episode 213
36:18
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36:18Manny SilvaTechnical documentation of software products is critical work that needs to accurately inform end users, regardless of how quickly and substantially the software might be changing.Manny Silva has created the Docs as Tests, a system that integrates a set of well-developed practices and a collection of engineering tooling, to help technica…
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Manny Silva: Docs as Tests for Resilient Technical Documentation
36:19
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36:19Technical documentation of software products is critical work that needs to accurately inform end users, regardless of how quickly and substantially the software might be changing. Manny Silva has created Docs as Tests, a system that integrates a set of well-developed practices and a collection of engineering tooling, to help technical communicator…
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#687: Customer Experience Design using Generative AI, with Tara DeZao, Pega
22:34
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22:34What if you could test drive your entire customer experience — before even writing a line of code? Agility isn’t just about reacting fast — it’s about thinking ahead, designing deliberately, and testing before committing. In an age where customer expectations shift by the minute, businesses can’t afford to just “build and hope.” Today we are here a…
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AI vs BPO: Foundever's transformative journey with Guillaume Laporte
58:53
58:53
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58:53In this episode, we talk to Guillaume Laporte, Chief AI Officer at Foundever - a $4 billion BPO giant with 150,000 employees worldwide. Guillaume explains the massive impact of generative AI on the BPO industry, why it’s the biggest threat and the biggest opportunity for contact centres today. From deciding whether to buy, build or partner on AI so…
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#686: Autonomous innovation using predictable AI agents with Peter van der Putten, Pega
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30:06What if your agentic AI could innovate autonomously—and still follow your business rules? Agility in the age of AI doesn't just mean speed. It means predictability, accountability, and the ability to innovate autonomously without businesses losing control of what is important, and what their customers value. Today we are here at PegaWorld 2025 at t…
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#685: Using AI in UX research, design, and testing with Jason Bowman, The Office of Experience
25:54
25:54
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25:54Agility requires finding ways to stay one step ahead of the competition, as well as in anticipating customers’ needs. So how does a brand maintain this speed and agility in the area of UX design, where it has often taken a considerable amount of time, effort, and testing to get to a better result? Today we’re going to talk about using AI strategica…
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Running High-Traffic Product Drops at Rapha with Tristan Watson
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46:40In this episode, seasoned platform engineer Tristan Watson shares his learnings from handling peak traffic at Rapha and Booking.com. Tristan reveals the key challenges, trade-offs, and best practices involved in preparing infrastructure for high-traffic product drops and collaborations. Whether you're navigating traffic surges or optimizing for res…
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We’ve just sold out of AIE tickets today, T-1 to the conference, same as last year. It’s been a crazy ramp up, with a steeper Gini than before, which we did not want or expect. But now a lot of folks are feeling the fomo or can’t attend in person. We got you: AI Engineer World’s Fair Online! AIE Summit’s Online track was so well received, we did it…
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#684: The founder of Reebok and CEO of Syntilay talk about AI-generated product design
30:23
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30:23When consumers can get AI-generated designs completely customized to their needs, what does this mean for the future of brands and the customer experience? I have two guests on my show today: one is the founder of one of the world’s most iconic shoe brands, and the other is the co-creator of the first AI-designed commercial shoe. Today we’re going …
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Designing for generative AI: The UX evolution at Prudential with Alex Shin
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44:51Generative AI has changed everything - from how we build to how we design. In this episode, we’re joined by Alex Shin, Senior Product Designer at Prudential Financial, to talk about how UX is evolving in the age of LLMs. Alex shares his journey from studying Social Policy to UX and conversation design, including how he helped launch Prudential’s fi…
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#683: Navigating the effect of AI on marketing jobs and the job market with Sue Keith, Landrum Talent Solutions
23:28
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23:28My guest today has been keeping us up to date with the current state of hiring for marketers on a quarterly basis, which has taken us on quite a roller coaster ride. Today we’re going to look at how marketing and communication execs are responding to the latest developments in the world while still needing to get their work done. To take a look at …
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Eno’s talk was standing room only in AIEWF 2024 and will be returning for the sequel at AIE 2025 on the SWE Agent track in 5 days. and at the first ever official AIE Hackathon in 2 days. Join both! and FILL OUT THE DANG SURVEY STOP LURKING. There’s a lot of confusion remaining around A-SWE still even after our Codex episode. After leaving a while t…
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In this solo episode, Kate shares an update on her content update progress. She also reflects on Sue Brandt’s interview (S3:E10) and on the Write the Docs Portland 2025 conference. I’ve continued my work to update the KnowledgeOwl Support Knowledge Base to align with major navigation and UI changes that were rolled out in December. I updated an add…
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#682: Consequential AI and customer loyalty with Raj De Datta, CEO of Bloomreach
25:26
25:26
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25:26If brand loyalty is so critical, why does it feel like most companies are treating it like an afterthought by propping it up with outdated programs and hoping customers won’t notice? Agility requires a complete rethinking of how we approach customer loyalty — not as an afterthought at the end of the funnel, but as a core driver of long-term brand v…
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