What does it take to create experiences customers love, craft campaigns that captivate, and drive measurable results? Insights Unlocked features candid conversations with the builders, creators, and innovators driving some of the world’s most impactful digital transformations. Tailored for marketing, product, UX and CX leaders, each episode delivers actionable insights to help you create customer-first strategies and stay ahead in today’s competitive landscape. Each episode is about 30 minut ...
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User Experience Design Podcasts
The Thoughtworks podcast plunges deep into the latest tech topics that have captured our imagination. Join our panel of senior technologists to explore the most important trends in tech today, get frontline insights into our work developing cutting-edge tech and hear more about how today's tech megatrends will impact you.
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A podcast about web design and development.
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The podcast where we talk with the people who lead user research in their organization.
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Obsessed Show host Josh Miles interviews some of the hottest designers—from branding and illustration, to industrial design and architecture, to learn what makes them tick.
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Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey
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A podcast about the design, development, and business of great software. Each week thoughtbot is joined by the people who build and nurture the products we love.
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Need quick, actionable insights to sharpen your UX leadership and strategy? Short on time but eager to grow your influence? UX strategist Paul Boag delivers concise, practical episodes designed to enhance your strategic thinking, leadership skills, and impact in user experience. Each bite-sized podcast is just 6-10 minutes—perfect for busy UX leaders and advocates on the go.
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The Funsize Show is a variety podcast exploring design, culture, and leadership through deep dives, candid chats, and unexpected curiosities. Whether you're seeking creative insights, thought-provoking discussions, or just some fun surprises, there's something for everyone.
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Design Better co-hosts Eli Woolery and Aarron Walter explore the intersection of design, technology, and the creative process through conversations with guests across many creative fields, helping you hone your craft, unlock your creativity, and learn the art of collaboration. Whether you’re design curious or a design pro, Design Better is guaranteed to inspire and inform. Vanity Fair calls Design Better, “sharp, to the point, and full of incredibly valuable information for anyone looking to ...
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Lou Rosenfeld talks with a LOT of brilliant, interesting changemakers in the UX world and beyond. Subscribe to the Rosenfeld Media podcast for a bird's eye view into what shifts UX faces, and how individuals and teams can respond in ways that drive success.
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/ideas podcast is all about what it really takes to become an AI-first company. Hosted by the visionary minds behind Fin, the show brings together leaders from forward-thinking companies to share how they’re reworking the way they build, operate, and think in the age of AI. These are honest, fast-moving conversations - the kind that usually happen off the record. From overhauling product and engineering processes to reshaping marketing teams, /ideas captures how companies are navigating the ...
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Design Notes is a podcast about creative work and what it teaches us. Hosted by Liam Spradlin, a Senior UX Designer at Google focused on the philosophy of the user interface, the show features conversations with people from unique creative fields, uncovering what inspires and unites us in our practice. Tune in to learn how UX design connects to creative work across disciplines and around the world. Find episodes on your favorite platform at design-notes.show
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Design is no longer just about aesthetics—it's shaping the way we live, work, and interact with the world. Join ‘Fast Company’ senior editor Liz Stinson and global design editor Mark Wilson as they dive into the latest innovations in the world of user experience and product and architectural design. ‘By Design’ focuses on the macro impacts of design trends, covering topics like the future of wearable technology, how AI is affecting product design, and, more broadly, how design intersects wit ...
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Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more. We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly. “One of the most consistently insightful and deeply respected po ...
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Design Life is a podcast about design and side projects for motivated creators. It was born after your hosts, two serial side project addicts, saw a gap in the podcast market for a conversational show about design and the issues young creatives face, that was hosted by two females. This show aims to tackle the big issues designers face like getting paid, overcoming a creative block or managing time, to name a few. We want to open up discussion about things we wish we heard people talk about ...
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"The enemy of nonsense in AI" | The #1 podcast about agentic AI Join great conversations with experts about the intersections between AI, product design, technology and business. The bestselling authors of Age Of Invisible Machines are joined by other luminaries to continue the conversations that began in their book—the first bestseller about agentic AI. With a newly revised and updated Second Edition that hit the shelves in spring of 2025, Robb Wilson (CEO and Co-Founder of OneReach.ai) and ...
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This is Experience by Design, a podcast that brings new perspectives to the experiences we have everyday. Does standing in line always have to suck? Why are airports so uncomfortable? What does it mean to be loyal to a brand? Why do you love being connected but dislike feeling tethered to your smart phone? Can we train people to care about the climate? Join Sociologist Gary David and Anthropologist Adam Gamwell on an expedition to the frontiers of culture and business through the lens of hum ...
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Tim Ferriss is a self-experimenter and bestselling author, best known for The 4-Hour Workweek, which has been translated into 40+ languages. Newsweek calls him "the world's best human guinea pig," and The New York Times calls him "a cross between Jack Welch and a Buddhist monk." In this show, he deconstructs world-class performers from eclectic areas (investing, chess, pro sports, etc.), digging deep to find the tools, tactics, and tricks that listeners can use.
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Boagworld: UX, Design Leadership, Marketing & Conversion Optimization
Paul Boag, Marcus Lillington
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Boagworld: The podcast where digital best practices meets a terrible sense of humor! Join us for a relaxed chat about all things digital design. We dish out practical advice and industry insights, all wrapped up in friendly conversation. Whether you're looking to improve your user experience, boost your conversion or be a better design lead, we've got something for you. With over 400 episodes, we're like the cool grandads of web design podcasts – experienced, slightly inappropriate, but alwa ...
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Welcome to „The Future of UX“ - the podcast about the future of UX Design, where we explore how emerging technologies like AI, AR, VR, and the metaverse will impact user experience design. Join Patricia Reiners as they sit down with experts and thought leaders from the world of tech and design to discuss the latest trends, insights, and best practices in the field of UX. From the ethics of AI to the future of user interfaces, we'll dive deep into the topics that matter most to UX designers, ...
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In this podcast Laurens Somers and Jeroen Depuydt, Service Designers at Knight Moves Belgium have conversations about Service Design with practitioners from around the world. This podcast is produced in collaboration with the Service Design Network.
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Helping you become a more effective information designer. You want to create effective data visualizations. That's hard work. There are so many decisions to make, like chart type, annotations, and color! Will this podcast help? Host and fellow data viz designer Alli Torban is in the trenches with you. She shares the latest tools and methods that she's discovered while on the job and interviewing top designers. If you're an analyst, journalist, or designer who wants to hone your skills with s ...
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Your competitors have the same features you do. But in today's market, that's not enough. Join us every two weeks to discover how smart UX decisions can make your digital products stand out and drive real business growth. We'll show you exactly how mid-sized companies are winning more customers through better user experience—no massive tech investments required. Get practical strategies and real case studies that you can apply to your business immediately. Perfect for leaders who want to und ...
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A weekly podcast about web design and development with a little zest from Amy Dutton and Brad Garropy
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Catalyst, a Launch by NTT DATA podcast, puts humans at the front and center of digital transformation. Each week, we feature thought leaders who share their insights on reinventing digital experiences, enhancing customer journeys, and driving innovation in the enterprise. From platform transformation to the latest advancements in AI, our guests delve into the challenges and triumphs of digital transformation, emphasizing the critical role of human ingenuity and leadership. Learn more about L ...
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Join Chris Schreiner, Derek Viita, and Lisa Schreiner from User Driven Strategies as they discuss the latest developments impacting the user experience, whether in the car, at home, or on the go. Examine the state of the UX and human factors professions, listen to interviews from leading practitioners in industry and academia, and hear the team discuss the latest products and services from a human-centered design perspective.
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The Nielsen Norman Group (NNg) UX Podcast is a podcast on user experience research, design, strategy, and professions, hosted by Senior User Experience Specialist Therese Fessenden. Join us every month as she interviews industry experts, covering common questions, hot takes on pressing UX topics, and tips for building truly great user experiences. For free UX resources, references, and information on UX Certification opportunities, go to: www.nngroup.com
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Tentative is a podcast about digital product design. Hosted by thoughtbot's Chief Design Officer Kyle Fiedler & Boston Design Director Jaclyn Perrone.
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Transform your business with Safesys Innovations LLC — your partner for web & enterprise portals, mobile apps, eCommerce development and performance marketing. We’re committed to excellence in code, design and user experience, helping clients thrive in a competitive digital landscape.
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A weekly podcast about design, technology, programming and everything else.
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UXPodcast™ is a twice-monthly digital design podcast - hosted by James Royal-Lawson and Per Axbom - sharing insights about business, technology, people and society since 2011. We want to push the boundaries of how user experience is perceived and boost your confidence in the work you do.
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A free-ranging set of discussions on matters of interest to people involved in user experience design, website design, and usability in general.
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Welcome to our podcast, where we explore what is the burger menu and how this simple three-line icon transformed modern web and app design. Join us as we uncover its origins, purpose, and impact on user experience in today’s digital world. Website: https://whataburgerrestaurantmenu.com/
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UX Research Club is a podcast dedicated to the rising field of User eXperience Research. Dr Emmanuelle Savarit is an expert in UX research and the author of Practical User Research: How to integrate User experience research into your product development. Emmanuelle has created this podcast to share her passion for the UX research discipline with you. If you have any questions, please feel free to contact her on LinkedIn -Emmanuelle Savarit, PhD The UX Research Club's 1st season was released ...
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Industry experts discussing design and product strategy. Hear from leaders how they are solving the right problems and building products and features that matter most.
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Presentable focused on how we design and build the products that are shaping our digital future. In each episode, Jeff brought over two decades of experience as a designer, developer, entrepreneur, and investor as he chatted with guests about how design is changing the world. Hosted by Jeff Veen.
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Welcome to my show! I'm Sanjay Reddy, an engineer turned Designer, Author & Mentor. I had a very tough transition to design, spent sleepless nights figuring out how to make my way into design, reached out to many people, visited institutes, spoke to professors and what not. All of that just to know more about design. I want to make this journey easier & fun for design enthusiasts, aspirants and students. On this show, I have candid conversations with designers about topics ranging from how t ...
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Interviews with content strategy experts: enterprise, UX, product, content design, content marketing, etc.
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Kate and Laura drink and fight about what is wrong with user experience design.
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"The user experience is a metric." Brief high-level practical design strategy thinking and strategy by Michael Schofield. metric.substack.com
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A podcast interested in the how's and why's of user experience research. Through interviews with industry experts and hands-on trial and error, we indulge and celebrate curiosity. Expect to test assumptions, examine methods, and engage in some old fashion experiments.
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The World of UX podcast, hosted by UX and experience design veteran, educator, and conference speaker, Darren Hood, is dedicated to presenting topics covering and addressing all things UX. We'll cover every UX-related method, discipline trend, career advancement and challenges, education recommendations, UX maturity levels, and maturity level management, and much much more. If you'd like to stay informed about UX, The World of UX is for you!
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Hospitality Design Talks is a podcast for owner-operators, restaurant owners, retreat hosts, and conscious entrepreneurs in the hospitality world who believe that great design is just the beginning. Hosted by Rachel Larraine Crawford, award-winning holistic interior designer and Founder of Tiger Veil, this show explores how to design spaces, systems, and experiences that nourish well-being—for both your guests and your business behind the scenes. Through solo episodes, Rachel shares grounded ...
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Design Thinking 101 is part of how Fluid Hive helps people think and solve like a designer. You'll hear designers' stories, lessons, ideas, resources, and tips. Our guests share insights into delivering change and results with design thinking, service design, behavioral design, user experience design and more, in business, social innovation, education, design, government, healthcare and other fields.
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UX Research Geeks is unsurprisingly a podcast all about User Experience, Design, Research, and everything that goes along with it. It is hosted by a senior UX researcher and overall a badass human Tina Ličková, brought to you by UXtweak (www.uxtweak.com), an all-in-one UX research tool. Join us in geeking out over research with senior researchers, designers, speakers, CEOs, startup founders, and many many more. See what's Tina – UX Reasearch Geeks host up to: https://www.linkedin.com/in/lick ...
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Interviews with UX pioneers, hosted by Marek Pawlowski, the founder of MEX. Each episode features a guest talking to Marek about their career story, design interests and their hopes for how technology will shape the future. Part of the MEX initiative for enhancing digital user experience.
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#131 Quarterly AI & UX Update: Vibe-Coding, AI Design Ecosystems & the Rise of Agent Browsers
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This episode mixes a few personal updates — balancing work, creativity, and life — with the top three AI trends every designer should know about this season: Vibe-Coding Goes Mainstream: How design teams are using emotional prototyping and AI-generated “vibes” to test concepts and shape user experiences faster than ever. AI Design Ecosystems: Adobe…
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What is agentic AI? Inside Teneo’s real-world automation approach with Anne Jenkins
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Everyone's slapping 'agentic' on their AI products, but what does that even mean? Anne Jenkins, Vice President of Solution Architecture at Teneo, helps us separate substance from buzzwords. In this episode, Anne shares her expertise on agentic AI and the evolution of conversational AI technologies. We explore what truly makes an AI ‘agentic’ versus…
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Safesys Innovations LLC – Bespoke Web & Mobile Solutions for Your Business
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Safesys Innovations LLC is a cutting-edge software development company specialising in bespoke web and mobile applications tailored to your business needs. With expertise in eCommerce platforms, enterprise portals and mobile apps, we deliver intuitive, scalable solutions that elevate user experience and drive growth. Our team focuses on clean code,…
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Ben Swire: Author of "Safe Danger" on the hidden reason team building efforts fail
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As educators, we’ve grown wary of the term “safe spaces,” especially when what many students really need is a space to engage with “dangerous” ideas. But true dialogue doesn’t begin with risk—it starts with trust. Our guest today, Ben Swire, wrote the book Safe Danger, which offers a thoughtful, practical approach to building the psychological safe…
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#834: David Baszucki, Co-Founder of Roblox — The Path to 150M+ Daily Users, Critical Business Decisions, Ketogenic Therapy for Brain Health, Daily Routines, The Roblox Economy, and More
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David Baszucki is the founder and CEO of Roblox. TIME named Roblox one of the “100 Most Influential Companies,” and it has been recognized by Fast Company for innovation on their “Most Innovative Companies” and “Most Innovative Companies in Gaming” lists. This episode is brought to you by: Qlosi prescription eye drop used to treat age-related blurr…
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Behind the Scenes of Advancing Service Design with Shreya Dhawan & Gustavo Vieira
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What do a Brazilian retail strategist and an Indian industrial designer have in common? A passion for transforming complex systems through service design—and a shared mission to push the profession forward. In this episode, Lou welcomes Gustavo Vieira and Shreya Dhawan, two of the curators behind the upcoming Advancing Service Design conference, fo…
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This week on Catalyst Tammy is joined by Jason Warner, co-founder and CEO of Poolside. Jason has over 20 years of experience leading teams and developing innovative technologies including GitHub Co-pilot, and he’s done that all while leading with heart. In this episode, Jason emphasizes the importance of empathetic leadership and why treating peopl…
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The World of UX, Episode 286: UX Domain Knowledge (Talk Circuit Series)
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This week features a talk from a recent conference that has (apparently) been stricken from the organizer's records. Is it because of something Darren said wrong? Nope. It's because of people who refuse to embrace what's right. Ready for some hard truths? Check out UX Domain Knowledge: The Journey, Importance, and Value Proposition! REMINDER: Video…
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689: Tyler Sticka on Colorpeek 2 and Awesome CSS
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Show Description In this episode we sit down with Tyler Sticka to discuss upgrading his project, Colorpeek. We explore the practical applications of web components and CSS, and how they are shaping the future of web development. Tyler shares his experiences with prototyping and the challenges of maintaining simplicity in design. Listen on Website W…
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AI employees and the future of work with Surojit Chatterjee
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Episode web page: https://bit.ly/4qwkj8C ----------------------- Episode summary: In this eye-opening episode of Insights Unlocked, host Mike Mace chats with Surojit Chatterjee—former Chief Product Officer at Coinbase and current founder and CEO of Ema—about the sweeping changes generative AI is bringing to the workplace. Surojit unpacks his vision…
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Sports Conflict and Equity with Josh Gordon
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I went to a Catholic all-boys high school run by the Christian Brothers, a teaching order founded by St. John the Baptist De La Salle. I will give them credit for giving me great preparation for future academic success, and even maybe this podcast. So at the foundation of Experience by Design are the Christian Brothers. But that wasn’t my first bru…
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Confronting Complexity with GraphQL ft Matt Debergalis CEO/Co-founder, Apollo GraphQL | S6E8
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As the CEO and Co-founder of Apollo GraphQL, Matt DeBergalis has a lot to say about the ways that organizations can confront their inherent complexity and build reliable systems for AI to flourish. He joins Robb and Josh to talk about how GraphQL has made it easier for developers to build meaningful, AI-powered solutions. As an open-source language…
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#130 Halloween Special: UX AI Horror Stories and What UX Designers Should Actually Be Worried About
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In this Halloween special of Future of UX, we explore the disturbing side of digital design where clever UX crosses into manipulation, AI tools launch without proper oversight, and personalization quietly erodes user autonomy. From real-life cases involving Snapchat’s rogue chatbot to Amazon’s subscription “traps” and a tragic AI-assisted suicide, …
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Last week I talked about culture hacking and how to shift your organization toward a more UX-friendly way of working. This week, I want to get practical about one of the tools that makes culture change possible: internal marketing. I have some bad news. If you are a design leader, part of your job involves becoming a bit of a marketer. Not the fanc…
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In every Thoughtworks Technology Radar we feature three to five themes that represent the core issues and topics that emerged from the conversations we had when putting the publication together. This time (Fall 2025) they're all united by AI. They are: infrastructure automation arriving for AI, the rise of agents elevated by MCP, AI coding workflow…
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#833: Jack Canfield — Selling 600+ Million Books, Success Principles, and How He Made The 4-Hour Workweek Happen
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Jack Canfield is the coauthor of more than two hundred books, including, The Success Principles™: How to Get from Where You Are to Where You Want to Be and the Chicken Soup for the Soul® series, which includes forty New York Times bestsellers and which has sold more than 600 million copies in 50-plus languages around the world. This episode is brou…
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Innovating the Future: Inside Safesys Innovations LLC
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Welcome to Innovating the Future, the official podcast by Safesys Innovations LLC — a forward-thinking technology company transforming the way businesses embrace digital innovation. Join us as we explore the latest trends in software development, web and app design, AI integration, and digital transformation. Each episode features insights from the…
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S3-E6: Inside the Mind of a UX Research Leader: A Conversation with Linh Nguyen Slater
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Send us a text In Today's episode, I am delighted to have a conversation with Linh Nguyen Slater. Linh is a seasoned research leader with over 15 years of experience designing and testing cutting-edge products across industries, including financial services, healthcare, automotive, and consumer technology. She’s passionate about leveraging customer…
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#175 - The Scourge of Wasted Research with Jake Burghardt of Integrating Research
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Ben sits down with Jake Burghardt from Integrating Research to discuss his new book Stop Wasting Research and how organizations can maximize the product impact of their customer insights. Jake breaks down the critical problem of research waste, where valuable insights from studies get left behind instead of informing future decisions and planning c…
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Jeremy Faludi: Sustainability professor on why most sustainable design fails before it starts
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Design is a problem solving discipline. We research user needs, explore solutions, make things, and ship them. But one important stakeholder is often missing from the conversation: the world we live in. What toll do the products we design impose upon the environment? Sustainability is an essential part of the discipline of design, but not understoo…
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Designing for Learning and Complexity with Jen Briselli
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Jen Briselli’s journey into service design didn’t start with design at all—it started in a physics classroom. From studying the fundamental workings of the universe to teaching high schoolers how to grasp complex physics concepts, Jen’s interdisciplinary curiosity has always driven her path. That same intellectual agility eventually led her to disc…
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From the archives: Driving community engagement with Martina Lee Strickland
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In this episode from the archives Tammy sits down with Martina Lee Strickland. Martina is a unicorn in the healthcare industry. She’s worked in the industry for over 20 years and is now the Chief Growth Officer at Clever Care Health Plan, a healthcare company that provides culturally-sensitive Medicare options. She joins Tammy to talk about her wor…
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Mamdani’s poster designer breaks down modern political aesthetics
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You might not know the name Tyler Evans, but you’ve definitely seen his work. He designed Zorhan Mamdani’s iconic campaign poster, led design for Bernie Sanders’ campaign, and was the Teamster’s creative director. Now the creative director for Alexandria Ocasio-Cortez, Evans has a front-row seat to some of the biggest players in progressive politic…
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The World of UX, Episode 285: UX Acumen Development Interview (Talk Circuit Series)
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This week features Darren's appearance on the Guidelines podcast in 2020, where he talked about his journey into UX and how to manage the development of one's UX acumen, including some under-the-radar factors of great importance. REMINDER: Video is available for this episode via select resources. #ux #podcasts #cxofmradio #cxofm #realuxtalk #worldo…
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688: Modern CSS Round-Out Tabs, OpenUI, and Why Websites?
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Show Description Dave and Chris discuss the transition of QuietUI's license to open source, the creative process behind blogging, modern CSS techniques, and the features of QuietUI, a new design system with unique components. Listen on Website Watch on YouTube Links CodePen 50 Reasons to Build a Website – Frontend Masters Blog "Why would anybody st…
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321: Knowledge-sharing in a design team (the wins and the failures)
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Femke and Charli discuss how to foster a culture of knowledge sharing at a workplace. They explore how to structure language-sharing sessions, whether these should focus on work-related topics or personal expertise, how to encourage team members to participate, and what roles leaders and team members play in sharing knowledge. Timestamps: 01:25 Epi…
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Finding the content-market fit your customers care about with Ross Simmonds
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Episode web page: https://bit.ly/4nZFApH ----------------------- Episode summary: How do you know when your content is hitting the mark? And once you do, how can you scale it efficiently and strategically? In this episode of Insights Unlocked, host Nathan Isaacs sits down with Ross Simmonds, CEO of Foundation, a B2B content marketing agency known f…
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Blending Ingredients and Experiences with James Shin
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My first jobs were in restaurants washing dishes and busing tables. I would go on to do other jobs in restaurants, including cooking, waiting on tables, hosting on occasion. I think working in restaurants is a great first job because it teaches you to deal with people, and work in collaboration with different functions. So no matter what you do in …
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54. Designing for Millions of Users (feat. Jay Dutta, Global Head of UX, Deutsche Bank)
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In this episode, Therese interviews Jay Dutta—Global Head of UX at Deutsche Bank about how designing at scale isn’t just about reaching millions, but about preserving depth: of empathy, culture, and context. With a career spanning Adobe, Flipkart, and MakeMyTrip, Jay reflects on why he’s drawn to complex, broken systems and how those environments o…
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15 million chats per year: Lessons in AI-driven customer conversations from Lloyds Banking Group with Cainan Wright and John Young
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Once switched off during busy periods, Lloyds Banking Group’s chatbot now handles more than 15 million conversations a year. Learn what it really takes to build AI solutions that customers trust with their money. We sit down with Cainan Wright, Senior Product Owner, and John Young, AI Lead - Chatbots and Generative AI, from Lloyds Banking Group, to…
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# 174 - Qualitative Research's Enduring Impact with Nancy Baum of C+R Research LIVE
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The popularity of AI moderation tools, increased attention on "big" data sets (and streams), and the ongoing uncertainty in the research job market have (understandably) led some to wonder about the future of qualitative research. Our guest today, however, is bullish, and explains why. Nancy Baum leads the qualitative research practice at C+R Resea…
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Culture Hacking: Shaping a UX-Friendly Organization
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Last week, I talked about how to boost your influence as a UX leader by focusing on the right activities and building your reputation. This week, I want to explore something closely related. How do you actually shift your organization's culture to be more user-centered? I know that sounds like a lot of work. And yes, there is effort involved. But i…
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In this podcast, we dive into what is the burger menu and why this minimalist icon has become a must-have in modern web and mobile design. Website: https://whataburgerrestaurantmenu.com/
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595: Projects in Progress and Nature’s Ultimate Sacrifice
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43:44
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Sami, Chad and Will share the projects they’ve been working on at thoughtbot recently and how they adapt to new systems they’re unfamiliar with. Sami shares his recent horror at the animal kingdom and how he might be getting into crypto, Chad reveals how he invests his time into thoughtbot whilst also managing to stay on top trending tech, and the …
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#129 OpenAI Atlas vs. Comet vs. Dia: AI Browsers and the Future of UX –
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In this episode of Future of UX, we dive into the next big shift: web browsers that don’t just open websites — they understand, summarise, act. We cover the newly launched ChatGPT Atlas (by OpenAI), and compare it with the bold efforts of Comet (by Perplexity AI) and Dia (by The Browser Company). We break down what each offers, where the UX opportu…
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Convergence and Transformation in the Post-AI World – Pioneer 2025
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20:11
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Des Traynor, Co-Founder and Chief Strategy Officer at Intercom, explores how AI is transforming not just products and interfaces, but entire companies. He shares his vision for how AI will act as a powerful, convergent force – collapsing boundaries between tools, teams, and functions – and what that means for the future of work and customer experie…
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Pioneer 2025 Product Keynote: Fin 3 and Customer Agent
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Catch up on all the big announcements from the Product Keynote at Pioneer, our in-person summit hosted in New York City on October 9. Eoghan McCabe, Founder and CEO, and Paul Adams, Chief Product Officer, share the latest in Intercom’s AI innovation – including the launch of Fin 3 and our vision for the future of Fin as a Customer Agent. Watch this…
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#832: The Return of The Lion Tracker — Boyd Varty on The Wild Man Within, Nature’s Hidden Wisdom, and How to Feel Fully Alive
2:02:31
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Boyd Varty is the founder of Track Your Life, which offers a limited number of premium retreats in South Africa’s bushveld, and author of one of my favorite books, The Lion Tracker’s Guide to Life. As a fourth-generation custodian of Londolozi Game Reserve, Boyd grew up with lions, leopards, snakes, and elephants and has spent his life in apprentic…
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How to Discover—and Apply—Your Ideal Customer Profile, using Synthetic User Research
51:26
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In this conversation, Nils and Chris delve into the world of synthetic user research, exploring its evolution, practical applications, and the integration of AI in understanding user behavior. Chris shares insights on the Path Framework for empathy engineering, the importance of testing messaging, and real-world case studies, particularly in the B2…
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Josh and Robb get together to share a short but deep dive into agent runtime environments. Agent runtimes are the missing piece in the many AI projects out in the world that never reach production. Robb explains how runtimes allow businesses to orchestrate AI agents so they can collaborate around business objectives and drive real ROI. Runtimes als…
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Alison Rand: Leading with radical humanity instead of radical candor
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We’ve worked alongside people for years, only to realize that we know nothing about their personal life. And it probably affected our working relationship. Knowing your colleagues as humans reframes inevitable challenges at work. Had we known our colleagues better, would we have worked through disagreements better or found new ways to collaborate? …
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Freelancing for Small Businesses: Real World Budget Constraints and High Stakes
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Welcome to Episode 27 of the Boagworld Show, where we dive into a side of web work that doesn't get nearly enough attention. This month, we're exploring life as a freelancer working with small businesses. We're joined by Paul Edwards, a fellow member of the Agency Academy who has spent two decades serving clients that don't have massive budgets or …
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From the archives: On empowering design teams with Dani Snyder
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On this episode from the archives, Dani Snyder talks leading design teams out of their silos As someone who started out as an industrial designer and who is now the Head of Design AI, Servicing and Communications at JPMorganChase, Dani Snyder deeply understands the design process and organizational design. This week Dani joins Tammy to talk about h…
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The first instalment of Spilt Soup, which breaks down UX reasons for spectacular product and service failures. Where better to start than Quibi? In 2020 Quibi was launched with massive financial backing as a streaming service to compete with Netflix and other video streaming platforms. But after only 8 months it was gone. We analyse what went wrong…
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The World of UX, Episode 284: UX-Driven AI Panel Discussion, From the 2021 Dexignaire Design Development Days Conference (Talk Circuit Series)
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This week features a panel discussion from Dexignaire's 2021 Design Development Days Conference where the topic of UX-Driven AI was discussed with Darren and Harshit Agrawal of Adobe. Check out this talk and the forecasted factors about the direction of AI, how we should approach it, and what we expected to occur. REMINDER: Video is available for t…
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The Brief: How our recent past should prepare us for the age of AI
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In this issue of The Brief, we’re reflecting on what we learned about the past and future of design from our conversation with Paola Antonelli (The Museum of Modern Art), Mark Wilson (Fast Company), Kate Aronowitz (GV), Mike Davidson (Microsoft), and Meaghan Choi (Anthropic). Looking back at 30 years of design by Eli Woolery Roughly thirty years ag…
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#831: Frank Miller, Comic Book Legend — Creative Process, The Dark Knight Returns, Sin City, 300, and Much More
1:32:12
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Frank Miller is regarded as one of the most influential and awarded creators. He began his career in comics in the late 1970s, first gaining notoriety as the artist, and later writer, of Daredevil for Marvel Comics. Next, came the science-fiction samurai drama Ronin, followed by the groundbreaking Batman: The Dark Knight Returns and Batman: Year On…
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Jake Burghardt | Recycling research | #64
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Jake Burghardt, author of "Stop Wasting Research," discusses how organizations leave valuable insights unused from past studies and explains how this happens due to poor preparation, lack of accountability, and weak integration into planning. He emphasizes that activating existing research requires active knowledge management beyond just repositori…
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687: Ben Frain on Responsive Design
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Show Description Ben's got an updated edition of his book, Responsive Web Design with HTML5 and CSS, to chat about as well as how much AI is being inserted into writing, layers, scope, color contrast vs contrast color, shouldn't AI bots pay for data they slurp, iFrames permissions issues in Chrome, anchor positioning, and where have all the blogger…
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