Welcome to Trust Driven Care Network – your ultimate destination for dynamic healthcare conversations and interactive learning. Our network features two distinct podcasts designed to cater to every aspect of healthcare innovation: • Trust Driven Trivia – Hosted by Dr. Melanie Short, this fast-paced, research-driven game show transforms healthcare learning into a thrilling competition. Medical professionals, researchers, and enthusiasts go head-to-head in trivia battles that challenge assumpt ...
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Trust Driven Trivia Podcasts

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How Rett Larson Rebuilt the Warm-Up—and Won Olympic Gold Doing It
48:17
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48:17By Trust Driven Care
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Josh Satterlee: The PATCH Framework for Better Patient Outcomes (Part 2)
34:08
34:08
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34:08Building trust isn’t just about listening — it’s about what you do next. In Part 2 of his live talk, Dr. Josh Satterlee introduces the PATCH framework (Patient goals, Autonomy, Tailor, Communication basics, Humility) and shows how it transforms every patient interaction. From the 92-second rule for listening, to the dangers of interrupting too soon…
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Josh Satterlee: Why Trust Is the Currency of Patient Care (Part 1)
54:29
54:29
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54:29Trust is the currency of healthcare — and without it, patients miss visits, drop out of care plans, and withhold critical information. In this live talk, Dr. Josh Satterlee explores the why behind patient communication. From the heartbreaking story of a missed diagnosis, to the research showing how often patients feel unheard, Josh lays out why no-…
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How One Clinic Dropped No-Shows to Near Zero—and Reignited Their Purpose with Nicole Hogg
37:42
37:42
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37:42Would you be proud to refer someone to your clinic? Nicole Hogg wasn’t—until everything changed. In this inspiring episode of Trust Driven Insights, Nicole shares her journey of co-running a mental health clinic with her husband, a psychiatrist, and how transforming their patient experience didn’t just boost outcomes—it reignited her passion for ca…
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How Dr. Andy Van Hoewyk Built a Self-Running Practice with Smart Systems
32:24
32:24
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32:24Can you automate your practice without losing the personal touch? In this episode of Trust Driven Insights, Dr. Josh Satterlee sits down with chiropractor and systems expert Dr. Andy Van Hoewyk to uncover how automation transformed his clinic from stressful to streamlined. From personalized videos to automated follow-ups, Dr. Andy shares the exact …
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Scaling With Soul: How Dr. Rachel Kohl Built Nevada’s Top Acupuncture Clinic
50:26
50:26
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50:26Can you build a thriving, multi-provider acupuncture clinic—and still love your job? In this episode of Trust Driven Insights, Dr. Josh Satterlee interviews Dr. Rachel Kohl, founder of Integrative Acupuncture in Las Vegas. Rachel shares her journey from renting a single room to leading one of Nevada’s most respected acupuncture clinics. From name t…
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How Communication Impacts Malpractice and Patient Trust| Trust Driven Trivia #9
38:34
38:34
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38:34Can better communication actually reduce malpractice claims? In this episode of Trust Driven Trivia, Dr. Melanie Short leads a fun, fast-paced discussion with a diverse panel of healthcare pros exploring how simple shifts in language, tone, and presence can dramatically change patient outcomes—and provider liability. From the surprising link betwee…
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Redefining Success: Vision, Energy & Fulfillment in Healthcare with Dr. Michelle Wendling
34:15
34:15
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34:15What if the secret to loving your practice again isn’t working more—but redefining what success means to you? In this episode of Trust Driven Insights, Dr. Josh Satterlee is joined by coach and consultant Dr. Michelle Wendling to explore how healthcare providers can rediscover purpose, set boundaries, and create a practice that aligns with their en…
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The #1 Barrier to Doctor-Patient Trust (and How to Fix It) | Trust Driven Trivia #8
22:18
22:18
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22:18What’s really getting in the way of trust between patients and providers? In this episode of Trust Driven Trivia, our panel of experts explores the biggest communication breakdowns in healthcare—and how to overcome them. From unclear roles to unspoken expectations, we reveal how subtle missteps can quietly erode patient trust. Whether you're a chir…
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Clinic Design That Reduces Burnout and Builds Trust with Patients with Meg Macpherson
42:21
42:21
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42:21Is your clinic space working for you—or slowly wearing you down? In this episode of Trust Driven Insights, Dr. Josh Satterlee sits down with physiotherapist and design expert Meg Macpherson, founder of Articulate Design Co, to explore how intentional space design can improve patient trust, boost revenue, and reduce provider burnout. From rethinking…
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Can Communication Heal Patients? | Trust Driven Trivia #7
22:17
22:17
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22:17Can how you speak to a patient impact their outcome—before you even treat them? In this powerful episode of Trust Driven Trivia, Dr. Melanie Short returns with a panel of healthcare pros to explore the research behind patient communication—and how simple shifts in conversation, tone, and delivery can dramatically improve care. This episode features…
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They Don’t Care About the Pain—They Care About This with Dr. Dwayne Golbek
47:45
47:45
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47:45In this episode of Trust Driven Insights, Dr. Josh Satterlee sits down with former elite high jumper–turned–chiropractor, Dr. Dwayne Golbek, to uncover how one powerful mindset shift changed the way he practices—and why trust is the foundation of every great patient outcome. From the track to the treatment room, Dr. Golbek shares unforgettable stor…
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Do Texts Make Patients Healthier? | Trust Driven Trivia #6
23:32
23:32
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23:32📲 Can a text really change patient behavior? In this episode of Trust Driven Trivia, host Dr. Melanie Short puts healthcare pros to the test with research-backed questions about communication strategies that actually work—from reminders to radiology visuals. 🎙️ Featuring chiropractors, a nurse advocate, and a physical therapist, this fast-paced, la…
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Building a Practice That Truly Serves Neurodivergent Kids with Carrie Manning
44:09
44:09
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44:09When Carrie Manning left her role as a school-based special education counselor, she wasn’t looking to just open a practice—she set out to build the kind of support system she knew kids and families truly needed. In this episode of Trust Driven Insights, Dr. Josh Satterlee sits down with Carrie, founder of Reach Counseling in Fort Worth, Texas, to …
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Who Patients Trust Most — and Why It’s Not Who You Think | Trust Driven Trivia #5
31:07
31:07
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31:07What if patients don’t want to see the neurosurgeon? Can a simple text message before surgery really improve recovery? And is cutting opioids actually tanking patient satisfaction? In this episode of Trust Driven Trivia, Dr. Melanie Short is joined by Dr. Josh Satterlee, nurse advocate Maria Neidig, Dr. Dwayne Goblet, and Dr. Lauren Biestek to expl…
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How Dan Swinscoe Built Trust with Pro Athletes and Earned Referrals from the Seahawks | Trust Driven Insights #2
28:19
28:19
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28:19How do you earn the trust of elite athletes, coaches, and pro teams—without chasing them down? In this episode of Trust Driven Insights, Dr. Josh Satterlee talks with Dan Swinscoe, a physical therapist, strength coach, and founder of Train 2 Win, whose reputation has made him the go-to provider for athletes in the NFL, MLB, WNBA, and beyond. Dan sh…
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Why Most Patients Sue—and How to Stop It | Trust Driven Trivia #4
42:50
42:50
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42:50Why do patients really file malpractice claims? It turns out, it’s not the medical mistakes—it’s how we communicate (or don’t). In this episode of Trust Driven Trivia, Dr. Melanie Short is joined by Dr. Josh Satterlee, Dr. Ed Lera, Dan Senko, and Christy Willis for a fast-paced, fun, and insightful dive into the role of communication in patient tru…
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How Dr. Annie Armstrong Built a 7-Figure Practice Without Burning Out | Trust Driven Insights #1
38:49
38:49
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38:49In this debut episode of Trust Driven Insights, Dr. Josh Satterlee sits down with Dr. Annie Armstrong, founder of Head 2 Toe Spine and Sports Therapy, to explore her remarkable journey from a 750-square-foot startup to a thriving, 7-figure chiropractic and rehab clinic. With nearly two decades of experience, Dr. Annie shares how she built a patient…
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Malpractice, Miscommunication & Medicine – Who’s Most at Risk? Trust Driven Trivia #3
40:21
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40:21Welcome back to Trust Driven Trivia – where healthcare communication takes center stage! How much does communication really matter in healthcare? In Episode 3 of Trust Driven Trivia, our panel dives into the surprising links between doctor-patient communication and malpractice. Discover how miscommunication can spark lawsuits, why a doctor's tone m…
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Malpractice, Patient Trust & The Placebo Effect | Trust Driven Trivia #2
29:58
29:58
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29:58Welcome back to Trust Driven Trivia – the ultimate healthcare research showdown! In Episode 2, our expert panel tackles six intense, research-driven medical trivia questions that will push the limits of your healthcare knowledge: • Discover why patient trust is the #1 predictor of healthcare success • Uncover what percentage of patients prefer disc…
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Think You Know Healthcare? Prove it! Trust Driven Triva #1
30:27
30:27
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30:27Welcome to Trust Driven Trivia – the ultimate healthcare knowledge showdown, hosted by Dr. Melanie Short! Each episode brings together medical professionals, researchers, and healthcare enthusiasts for a fast-paced, research-driven trivia battle. Our contestants dive into breakthrough medical studies, patient care best practices, and quirky healthc…
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