Welcome to Trust Driven Care Network – your ultimate destination for dynamic healthcare conversations and interactive learning. Our network features two distinct podcasts designed to cater to every aspect of healthcare innovation: • Trust Driven Trivia – Hosted by Dr. Melanie Short, this fast-paced, research-driven game show transforms healthcare learning into a thrilling competition. Medical professionals, researchers, and enthusiasts go head-to-head in trivia battles that challenge assumpt ...
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Trust Driven Trivia Podcasts
Tax is complex, but it does not always have to be so complicated and shrouded in mystery. Host Amanda Doucette is a self-proclaimed foodie, spin class and Pilates enthusiast, and a tax lawyer. She fell into the practice of tax law despite having a life-long hatred of spreadsheets, math and numbers in general. Join Amanda and her guests as they unpack some serious Canadian tax topics and attempt to demystify the world of tax.
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How Communication Impacts Malpractice and Patient Trust| Trust Driven Trivia #9
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38:34Can better communication actually reduce malpractice claims? In this episode of Trust Driven Trivia, Dr. Melanie Short leads a fun, fast-paced discussion with a diverse panel of healthcare pros exploring how simple shifts in language, tone, and presence can dramatically change patient outcomes—and provider liability. From the surprising link betwee…
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How Dr. Andy Van Hoewyk Built a Self-Running Practice with Smart Systems
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32:24
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32:24Can you automate your practice without losing the personal touch? In this episode of Trust Driven Insights, Dr. Josh Satterlee sits down with chiropractor and systems expert Dr. Andy Van Hoewyk to uncover how automation transformed his clinic from stressful to streamlined. From personalized videos to automated follow-ups, Dr. Andy shares the exact …
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Mini-Episode - Preview of the 2025-2026 STEP Saskatchewan Season!
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11:40
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11:40If you have been listening to my podcast for a while, you will know how much I value my involvement with STEP (the Society of Trust and Estate Practitioners). It is not just about the TEP designation. What I love most are the connections, the learning, and the high-quality professional development that STEP provides. Honestly, it is some of the bes…
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Scaling With Soul: How Dr. Rachel Kohl Built Nevada’s Top Acupuncture Clinic
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50:26Can you build a thriving, multi-provider acupuncture clinic—and still love your job? In this episode of Trust Driven Insights, Dr. Josh Satterlee interviews Dr. Rachel Kohl, founder of Integrative Acupuncture in Las Vegas. Rachel shares her journey from renting a single room to leading one of Nevada’s most respected acupuncture clinics. From name t…
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This mini-episode is inspired by one of the most common questions I get from clients and advisors alike: “What is estate planning?” We hear about it all the time, but what does it actually mean? Spoiler alert: it’s more than just writing your Will! I break down: - The core documents that make up an estate plan - The "investigation" stage - Understa…
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Redefining Success: Vision, Energy & Fulfillment in Healthcare with Dr. Michelle Wendling
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34:15
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34:15What if the secret to loving your practice again isn’t working more—but redefining what success means to you? In this episode of Trust Driven Insights, Dr. Josh Satterlee is joined by coach and consultant Dr. Michelle Wendling to explore how healthcare providers can rediscover purpose, set boundaries, and create a practice that aligns with their en…
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5 Years, 1 Microphone, Countless Lessons: The Tax Chick Podcast Turns Five!!
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17:17Welcome to a very special celebration episode of The Tax Chick Podcast! This week marks five whole years since I hit “publish” on my very first podcast episode. That means the podcast is officially in kindergarten!!!! In this milestone episode, I hit pause on tax talk and reflect on the journey of building the podcast from a simple blog during the …
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The #1 Barrier to Doctor-Patient Trust (and How to Fix It) | Trust Driven Trivia #8
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22:18What’s really getting in the way of trust between patients and providers? In this episode of Trust Driven Trivia, our panel of experts explores the biggest communication breakdowns in healthcare—and how to overcome them. From unclear roles to unspoken expectations, we reveal how subtle missteps can quietly erode patient trust. Whether you're a chir…
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Deductions & Delusions: A Tax Trivia Showdown!
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18:01
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18:01In this special (and slightly chaotic) summer edition of The Tax Chick Podcast, I am joined by summer students Frank, Blake and Tone, and articling student, Nick, for a candid and fun game of tax trivia! From weird historical levies to modern-day deductions, it’s law school meets game show in the most entertaining way possible! WANT TO LEARN MORE A…
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Clinic Design That Reduces Burnout and Builds Trust with Patients with Meg Macpherson
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42:21
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42:21Is your clinic space working for you—or slowly wearing you down? In this episode of Trust Driven Insights, Dr. Josh Satterlee sits down with physiotherapist and design expert Meg Macpherson, founder of Articulate Design Co, to explore how intentional space design can improve patient trust, boost revenue, and reduce provider burnout. From rethinking…
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Can Communication Heal Patients? | Trust Driven Trivia #7
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22:17Can how you speak to a patient impact their outcome—before you even treat them? In this powerful episode of Trust Driven Trivia, Dr. Melanie Short returns with a panel of healthcare pros to explore the research behind patient communication—and how simple shifts in conversation, tone, and delivery can dramatically improve care. This episode features…
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They Don’t Care About the Pain—They Care About This with Dr. Dwayne Golbek
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47:45In this episode of Trust Driven Insights, Dr. Josh Satterlee sits down with former elite high jumper–turned–chiropractor, Dr. Dwayne Golbek, to uncover how one powerful mindset shift changed the way he practices—and why trust is the foundation of every great patient outcome. From the track to the treatment room, Dr. Golbek shares unforgettable stor…
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Do Texts Make Patients Healthier? | Trust Driven Trivia #6
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23:32📲 Can a text really change patient behavior? In this episode of Trust Driven Trivia, host Dr. Melanie Short puts healthcare pros to the test with research-backed questions about communication strategies that actually work—from reminders to radiology visuals. 🎙️ Featuring chiropractors, a nurse advocate, and a physical therapist, this fast-paced, la…
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Navigating Grief: Supporting Ourselves and Our Clients, with special guest, Dr. Brian Chartier
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26:54As a tax lawyer, I spend a large portion of my day discussing difficult topics with clients - including discussions of death and dying. Often, I am one of the first phone calls after the death of a loved one. In this episode, we delve into a deeply personal topic: the emotional impact of losing a long-time client. My special guest, Dr. Brian Charti…
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Building a Practice That Truly Serves Neurodivergent Kids with Carrie Manning
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44:09When Carrie Manning left her role as a school-based special education counselor, she wasn’t looking to just open a practice—she set out to build the kind of support system she knew kids and families truly needed. In this episode of Trust Driven Insights, Dr. Josh Satterlee sits down with Carrie, founder of Reach Counseling in Fort Worth, Texas, to …
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Who Patients Trust Most — and Why It’s Not Who You Think | Trust Driven Trivia #5
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31:07What if patients don’t want to see the neurosurgeon? Can a simple text message before surgery really improve recovery? And is cutting opioids actually tanking patient satisfaction? In this episode of Trust Driven Trivia, Dr. Melanie Short is joined by Dr. Josh Satterlee, nurse advocate Maria Neidig, Dr. Dwayne Goblet, and Dr. Lauren Biestek to expl…
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How Dan Swinscoe Built Trust with Pro Athletes and Earned Referrals from the Seahawks | Trust Driven Insights #2
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28:19How do you earn the trust of elite athletes, coaches, and pro teams—without chasing them down? In this episode of Trust Driven Insights, Dr. Josh Satterlee talks with Dan Swinscoe, a physical therapist, strength coach, and founder of Train 2 Win, whose reputation has made him the go-to provider for athletes in the NFL, MLB, WNBA, and beyond. Dan sh…
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Why Most Patients Sue—and How to Stop It | Trust Driven Trivia #4
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42:50
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42:50Why do patients really file malpractice claims? It turns out, it’s not the medical mistakes—it’s how we communicate (or don’t). In this episode of Trust Driven Trivia, Dr. Melanie Short is joined by Dr. Josh Satterlee, Dr. Ed Lera, Dan Senko, and Christy Willis for a fast-paced, fun, and insightful dive into the role of communication in patient tru…
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Musings of a Tax Chick - What you need to know about Powers of Attorney
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13:25So you finished your estate planning... but do you have a Power of Attorney? Check out this mini-episode for details on: - What is a power of attorney? (2:13) - When should you consider having more than one power of attorney? (4:00) - How do you choose who to appoint as your power of attorney? (6:05) - What are some tips/traps to consider? (7:18) H…
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How Dr. Annie Armstrong Built a 7-Figure Practice Without Burning Out | Trust Driven Insights #1
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38:49In this debut episode of Trust Driven Insights, Dr. Josh Satterlee sits down with Dr. Annie Armstrong, founder of Head 2 Toe Spine and Sports Therapy, to explore her remarkable journey from a 750-square-foot startup to a thriving, 7-figure chiropractic and rehab clinic. With nearly two decades of experience, Dr. Annie shares how she built a patient…
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Malpractice, Miscommunication & Medicine – Who’s Most at Risk? Trust Driven Trivia #3
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40:21Welcome back to Trust Driven Trivia – where healthcare communication takes center stage! How much does communication really matter in healthcare? In Episode 3 of Trust Driven Trivia, our panel dives into the surprising links between doctor-patient communication and malpractice. Discover how miscommunication can spark lawsuits, why a doctor's tone m…
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Musings of a Tax Chick - Practical issues to consider on the death of the 1st spouse
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15:22So often when completing our estate planning, we focus on what will happen when the last spouse dies. But what about after the death of the first spouse? In this episode, I outline some key planning considerations to keep in mind on the death of the first spouse, including: cash flow planning, access to credit, and practical considerations! HERE AR…
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Malpractice, Patient Trust & The Placebo Effect | Trust Driven Trivia #2
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29:58Welcome back to Trust Driven Trivia – the ultimate healthcare research showdown! In Episode 2, our expert panel tackles six intense, research-driven medical trivia questions that will push the limits of your healthcare knowledge: • Discover why patient trust is the #1 predictor of healthcare success • Uncover what percentage of patients prefer disc…
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Think You Know Healthcare? Prove it! Trust Driven Triva #1
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30:27Welcome to Trust Driven Trivia – the ultimate healthcare knowledge showdown, hosted by Dr. Melanie Short! Each episode brings together medical professionals, researchers, and healthcare enthusiasts for a fast-paced, research-driven trivia battle. Our contestants dive into breakthrough medical studies, patient care best practices, and quirky healthc…
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Musings of a Tax Chick - Non-arm's Length Transfers and s. 160 of the Income Tax Act
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15:22Switching it up today and chatting about a very specific section of the Income Tax Act... s. 160. This section can be used to assess one person for the tax debts of another person... it is typically applied between spouses and/or between parents and children. However, some recent case law has resurrected a discussion on this topic, including who is…
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Musings of a Tax Chick - Unpacking Canada Revenue Agency's Informal Disclosure Guidelines
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12:37A recent LinkedIn post of mine sparked some great informal discussion about responding to CRA "proposal" letters. So, it seemed like a great topic to chat about on the pod! Do you know what information/documentation you can obtain through informal disclosure with CRA? Check out this episode to learn more about: What is a "proposal" letter? What are…
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Getting Paid to Post: The Tax Scoop for Influencers & Creators! (with special guest, Jami Monte!)
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33:10In this episode, we’re breaking down all the tax essentials for social media influencers, content creators, and anyone monetizing their online presence. From referral codes and affiliate links to brand collaborations and sponsored trips, we cover what counts as income and what you need to report. We’ll also talk about the tricky area of receiving g…
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Taxes Filed? Now What? Your Next Steps After Hitting Submit!
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10:31You’ve filed your taxes—great job! But the work isn’t quite over yet. In this episode, I'm walking you through the essential steps you need to take after submitting your taxes. From saving and reviewing your Notice of Assessment to paying any taxes owed, and some tips on how to update your financial records and prepare for next year, this episode h…
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Tax Time Made Fun: Your Ultimate Prep Guide for the Season!
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13:13In this episode, I am diving into the must-have documentation you need to gather before tackling tax season. Whether you’re filing on your own or working with a professional, this episode will help you organize everything you need to make tax time a breeze. Tune in for tips on what documents to collect, how to stay organized, and avoid common mista…
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Season 6 is here!!!! Check out this short episode to learn a little bit about what you can expect on the pod this season and also for a refresher on some great episodes from last season! I also include a quick update on what I have been up to the last few months. HERE ARE SOME OTHER WAYS TO CONNECT WITH ME: My website! Email: thetaxchickpodcast@gma…
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Musings of a Tax Chick: Top 10 Tax Tidbits for 2024!
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19:45My Christmas gift to you this year is an episode full of tax tidbits that you can share at your holiday party - check out this episode for my rundown of the tax issues that made the news for me in 2024: 10. The Taxpayer's Ombudsman Report 9. Auditor General's Report - the CEBA Program 8. CRA New Audit Powers 7. Digital Services Tax 6. Where do we s…
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You can be tax savvy too...Essential insights every business owner should know
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31:09
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31:09In this episode, I chat with special guest, Corey DeJean, owner of CJDJ Accounting Services and current Chair of the Association of Tax and Accounting Professionals ("ATAP"). Corey and I get to hang out in January every year at the ATAP Refresh Conference in Toronto - we have had so many great conversations about collaboration, sharing resources an…
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Musings of a Tax Chick: Falling on bended knee... what you need to know about the Voluntary Disclosure program
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16:26Are you behind in your tax filings? I mean REALLY behind... like more than the last year or two? Did you make a mistake in a previous filing? Canada Revenue Agency's Voluntary Disclosure Program might just be for you! I have had a couple calls this past week about the "VDP" program, and I thought this might be a great time to dispel some myths. In …
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Summer at the Firm: A Behind-the-Scenes Look at being a Summer Student, with special guests Blake, Frank and Nick!
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26:41I decided to switch things up a bit for this episode, and invite on 3 people that I have been hanging out with all summer this year - our firm summer students, Blake, Frank and Nick! Don't worry - the word "tax" does get brought up at some point in this episode :) But the main purpose of this episode was to share a little bit about what it is like …
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Musings of a Tax Chick: "Discovering" Discoveries...
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14:51Check out this episode for information on upcoming conferences where you can find me as a guest speaker, along with some information on the Tax Court of Canada, including the role of "discoveries" in a tax hearing. RESOURCES DISCUSSED ON THIS EPISODE Tax Court of Canada - Your Day in Court ATAP Canada Accountex HERE ARE SOME OTHER WAYS TO CONNECT W…
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Musings of a Tax Chick: Summer Sweets and Legal Treats - Navigating GAAR and Baking Bliss
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19:14Have you heard of the "GAAR"??? GAAR stands for the "general anti-avoidance rule" and it gives the federal government broad powers to prevent transactions they deem to be against the purposes of Canadian tax law. Why do we care about GAAR? Well, it should be a factor to consider each and every time that you engage in tax planning, as if it applies,…
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Draft Capital Gains Legislation... what do you need to know?
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36:21What happens when two tax fanatics who are passionate about tax education get together to talk about draft tax legislation??? Check out this episode to find out! So excited to have my friend, and fellow tax enthusiast, Henry Shew, on the podcast today to chat about the draft legislation that the Federal Government released on June 10, 2024 relating…
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Musings of a Tax Chick... Toronto, STEP Canada, and new legislation...
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18:06Just got home from a fantastic week in Toronto at the STEP National Conference! In this mini-episode, I provide an overview of what I learned, give a sneak peek at upcoming episodes, and share my favorite restaurant spots in Toronto. Oh, and did you hear that the Federal Government plans to release draft legislation on the capital gains inclusion r…
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Guiding Generosity: Navigating Donor-Advised Funds
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32:51I want to let you in on a little secret... you do not have to be a billionaire in order to be philanthropic. There are many ways to give to charity, including gifts of your time! But in today's episode, I am chatting with my guests about a specific vehicle for charitable giving - the "donor-advised fund" or "DAF". It is a really neat alternative to…
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Musings of a Tax Chick... Boardroom Dilemmas: Navigating Director Liability
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15:37Huge thank you to my listeners as we have now surpassed 30K downloads, and have managed to stay in the top 100 business podcasts on Apple Podcasts over the past 5 - 6 weeks! In this episode: I provide an update on what has happened since the Federal Budget - turns out we actually still have zero clarity on the capital gains inclusion rate changes. …
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Musings of a Tax Chick... so I filed my tax return, now what??
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14:42Anyone else feel like filing your tax return can be a bit anti-climactic? In today's mini-episode, I am sharing my tips for what you should do post-tax season including: - checking your assessment - making arrangement for payment - organizing your documents - getting ready for next year! RESOURCES DISCUSSED ON THIS EPISODE: How to make a payment at…
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Musings of a Tax Chick - Have you received a letter from CRA after filing your tax return?
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14:23The countdown is on... only a few days left to the end of the Canadian personal income tax season! If you have already filed your return, but not yet received your notice of assessment, have you received a letter from CRA asking for more information? In the last couple of days, a number of my clients have reached out for help after receiving letter…
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Federal Budget 2024 - Musings of a Tax Chick
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38:31You asked for it... an episode on the 2024 Federal Budget geared towards non-tax practitioners! I fully intended to make this a mini-episode, but there was just SO MUCH to discuss, that I ended up talking for over 30 minutes - I hand-picked a few of the key changes to discuss, but if there are other items you would like me to address in a future ep…
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TFSAs - breaking down what you need to know! (with special guest, Evan Neufeld)
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30:55Kicking off SEASON 5 of The Tax Chick Podcast with a special guest episode featuring fellow Saskatoon podcaster and Certified Financial Planner, Evan Neufeld! Tax Free Savings Accounts, or "TFSAs" - such a fun acronym! You likely have this type of investment, and are aware that one of the perks of a TFSA is that the growth accrues tax free... but a…
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Musings of a Tax Chick... overview of Season 5, and life update!
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16:16Season 5!!! How did that happen? Check out this mini-episode for a brief trip down memory lane on the history of this podcast, a sneak preview of what is coming for this season, and a life update. HERE ARE SOME OTHER WAYS TO CONNECT WITH ME: My website! Email: [email protected] @tax.chick (IG) LinkedIn Be a "Tax Chick VIP"…
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Have you noticed that everyone seems to be talking about trusts these days??? Seemed like an appropriate time to release a few mini-episodes on the topic. If you are looking for some foundational information on trusts, check out this episode. I cover topics like: - What is a trust? (2:02) - The three certainties (4:40) - Reasons why a trust may be …
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Musings of a Tax Chick... Advanced trust topics!
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15:45This is Part 2 of the mini-episodes on all things trusts! If you have mastered the basics, check out this episode for a discussion of some more advanced topics including: - Adding or Removing Beneficiaries (1:20) - Alter Ego and Joint Spousal Trusts (4:05) - Family law implications (9:13) - Corporate association issues (11:40) - Ongoing maintenance…
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Musings of a Tax Chick... Bare trusts and trust reporting rules
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16:17UPDATE: March 28, 2024 (1:15 p.m.) CRA just released an update on bare trust filing requirements, and has advised that CRA will not require bare trusts to file a T3 Income Tax and Information Return (T3 return), including Schedule 15 (Beneficial Ownership Information of a Trust) for the 2023 tax year, unless the CRA makes a direct request for those…
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Happy New Year! Reflecting on 2023, and looking ahead to 2024...
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17:22Before you pop the champagne and sing Auld Lang Syne tomorrow night, I wanted to give you one last episode of The Tax Chick Podcast for 2023! I will be back with Season 5 of the podcast (and debuting some new music!) in March 2024. In this episode, I provide some information on STEP and why I was in London, England earlier this month, and reflect o…
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Do you need a fractional CFO? Featuring special guest, Jordan Brown
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30:36When you hear the acronym "CFO" what do you think? You might think that your business only needs a "Chief Financial Officer" if you are making millions of dollars... turns out, that is not the case! On today's episode of the podcast, I am bringing back Jordan Brown, principal of Lift Accounting and Copilot Advisory right here in Saskatoon. We are t…
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