Best Technnology Podcasts (2025)

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From Delivery Data to AI Insights: Sean Trevaskis on Scaling Growdash 18:35

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17h ago18:35

18:35

In this episode of the Tech on Toast Podcast, Chris Fletcher sits down with Sean Trevaskis, co-founder of Growdash, to explore how restaurants can turn delivery data into powerful marketing strategies. Sean shares his journey from working at Talabat and Deliveroo to launching Growdash, a restaurant growth platform that integrates with aggregators l…

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Tronc, transparency & tips: JustTip’s James Fahy on fixing gratuities 27:52

12d ago27:52

27:52

Chris chats with James Fahy, co-founder of JustTip, about building a tipping and tronc platform straight out of school, the UK’s evolving tipping legislation, and why faster, more transparent payouts matter for teams. James shares what he’s learnt as a first-time founder, how operators can save £5–6k per year through compliant tronc schemes with no…

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Affordable Luxury, Invisible Tech: Big Mamma & Sunday with Victor Lugger 56:34

19d ago56:34

56:34

This week, Chris sits down with Victor Lugger, co-founder of Big Mamma and Sunday, to unpack how “invisible tech” (think: pay-at-table that just works) can lift guest experience, speed up service, and actually reduce the tech clutter on the floor. From 31 trattorias across 8 countries to Sunday now processing $4.2bn and hitting ~90% adoption in Lon…

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Culture That Counts: Why people-first service drives loyalty 48:13

22d ago48:13

48:13

What is great service in 2025? In this episode of Tech on Toast, powered by Zonal, we unpack why hospitality is still (and always will be) a people business—and how that truth fuels loyalty. Host Chris Fletcher is joined by: Antony Pender — Founder, Yummy Collection (people-first pubs, bars & seafood concepts) Darren Smith — Head of Operations, Fla…

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It Should Feel Like Magic, Not Marketing: Personalisation, Loyalty & Data in Hospitality 56:47

1M ago56:47

56:47

In this episode of the Tech on Toast Podcast, powered by Zonal, we dig into the misunderstood but powerful world of personalisation in hospitality. With inboxes overflowing and attention spans shrinking, how do brands stand out without becoming pushy — or worse, creepy? Host Chris Fletcher is joined by: Tom James, Managing Director at Bill’s Restau…

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AI in Business: How Dojo is Turning Proof of Concept into Real Impact 41:35

1M ago41:35

41:35

AI in Business: How Dojo is Turning Proof of Concept into Real Impact This week on the Tech on Toast Podcast, we’re live at Dojo HQ with Rob Howes, Senior Vice President of Technology, to explore what AI in business really looks like beyond the hype. Rob breaks down how Dojo are embedding AI across payments, customer service, and fraud prevention —…

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Loyalty That Lasts: Growing with Guests, Not Just Points In partnership with Zonal 38:17

1M ago38:17

38:17

Customer loyalty has evolved. Today, it’s less about “collect 10 stamps, get a free coffee” and more about personalisation, value, and belonging. But what does that look like in practice for pubs, hotels, and restaurants? In this episode, Chris Fletcher, Founder & CEO of Tech on Toast, sits down with: Amy Clarke – Head of Marketing, Wyndham Hotels …

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🍽️ The Return to Experience-Led Dining — Live from Caravan Fitzrovia 1:06:57

1M ago1:06:57

1:06:57

🍽️ The Return to Experience-Led Dining — Live from Caravan Fitzrovia Powered by Shift4 & Lunchbox This week on the Tech on Toast Podcast, we’re bringing you something special — a live panel recording from our recent event at Caravan Fitzrovia, all about the return to experience-led dining in 2025. Big shout out to Adam at Captive Wifi for the conte…

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What Diners Want: The New Rules of Loyalty in Hospitality 53:22

1M ago53:22

53:22

In this special episode of the Tech on Toast Podcast 🎙️, brought to you in partnership with Zonal, we dig into one of hospitality’s most overused — and misunderstood — buzzwords: loyalty. Host Chris Fletcher is joined by: John Sills 📖 – Author of The Human Experience, who argues loyalty doesn’t really exist — usefulness does. Ruth Carpenter 🍕 – Hea…

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The Hidden Risk on the Menu: Why Allergen Tech Can’t Wait, With Dominic Child, Ingredifind 32:22

2M ago32:22

32:22

In this episode of the Tech on Toast Podcast, Chris Fletcher welcomes back Dominic Child, VP of Sales at Ingredifind, for a conversation that goes beyond compliance and into the real operational and emotional impact of allergens in hospitality. Together, they explore why allergen management is still largely manual in a digital-first industry, how i…

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The Safe Option – Building Gluten-Free Confidence with Sonny Wells, Founder of Sonny’s 37:05

2M ago37:05

37:05

In this episode, Chris Fletcher sits down with Sonny Wells, founder of Sonny’s – the soon-to-launch fast-casual food brand with a mission to make eating out safer and more inclusive for people with allergies, especially coeliacs. Sonny shares his personal journey through a difficult diagnosis, what sparked the idea for Sonny’s in Dubai, and how a c…

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Cyber Security in the Age of AI with Naveed Islam CISO at Dojo 33:33

2M ago33:33

33:33

Cybersecurity with Naveed Islam, CISO at Dojo In this special edition of the Tech on Toast Podcast, host Chris Fletcher sits down with Naveed Islam, Chief Information Security Officer at Dojo, to unpack the state of cybersecurity in today’s AI-powered, hyper-digital world. From phishing scams and data breaches to quantum threats and ransomware-as-a…

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Built in Minutes, Made for Mobile | Tech On Toast x 24social 33:07

2M ago33:07

33:07

Guest: Gab Lopez, MD at 24social (MVG Media) Host: Chris Fletcher Series: Tech on Toast Season Sponsored by Deliverect This Week’s Slice: What if building a pub website took less time than pouring a pint? Chris sits down with Gab Lopez, MD of 24social, to talk about making websites work for hospitality – not the other way around. From their AI-powe…

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From Bacon Butties to Brand Building – Le Swine x 93FT 53:28

2M ago53:28

53:28

This week, Chris Fletcher is joined by two guests with serious flavour and flair: James Packham, founder of cult bacon sandwich brand Le Swine, and Nick Clark, founder and MD of Sheffield-based creative studio 93FT. What starts with a bacon butty turns into a masterclass in brand building, creative bravery, and how friendship can drive business suc…

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From Parties to Payments: How TripleSeat Is Fixing Events Tech 29:41

2M ago29:41

29:41

In this episode, Chris is joined by Nikki Perry, VP of Product at TripleSeat, who flew in from Boston for her very first visit to London. They dive into Nikki’s journey from bussing tables at 13 to leading product strategy at one of the most exciting events platforms in hospitality tech.Expect a brilliant blend of real-world hospitality experience …

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Radio Voice, Rebrands & Really Good POS – With Jamie White from WRS 30:19

3M ago30:19

30:19

What do Isle of Wight ferries, dirty tables, and KFC at midnight have in common? This episode. Chris is joined by the silky-voiced Jamie White, Head of Business Development at WRS, fresh off the back of a brand revamp (RIP “Systems”) and full of stories from hospitality, media, and SaaS trenches. 🧠 Whether you’re a single-site pub or a 100-venue gr…

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Building the Standard: How Marka is Changing Sustainability in Hospitality 37:58

3M ago37:58

37:58

In this episode of the Tech on Toast Podcast, Chris chats with Rob Bowie, co-founder of Marker, the UK’s first standardised sustainability rating for hospitality. Rob shares the journey behind launching Marka with co-founder Chiara, and how their gamified platform is helping restaurants, pubs and cafés take tangible steps toward sustainability—with…

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Level Up: How On-Demand Pay is Changing Hospitality for Good 30:09

3M ago30:09

30:09

In this episode of the Tech on Toast Podcast, Chris Fletcher chats with Archie Heaton, Head of Commercial at Level, the salary-linked financial wellbeing platform that’s making waves in hospitality. We dive into: Archie’s journey from Microsoft and Xbox to startup life What on-demand pay really is—and why it’s not a debt trap How Level compares to …

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Joe Heather – From OMP to Puppies, Scaling Deliverect Across Europe 41:57

3M ago41:57

41:57

This week on the Tech on Toast Podcast, Chris sits down with the always-insightful Joe Heather, Regional General Manager for Northern Europe at Deliverect, the Order Management Platform powering thousands of digital orders across hospitality and retail.From deep dives into the ever-evolving world of kiosk tech, third-party logistics, and marketplac…

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From Flat Whites to Founders: Bustle’s Journey Serving the Creatives of Hospitality 36:08

4M ago36:08

36:08

In this episode of the Tech on Toast Podcast, Chris Fletcher sits down with Jonny McKenzie, co-founder and CEO of Bustle, the cafe management platform built by operators for operators. Jonny flew all the way from Auckland, New Zealand, for this conversation—and it shows in the insights shared.Jonny’s story is anything but ordinary. From launching c…

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Quizmaster Tech: Mark Walsh on Making Pubs Fun (Again with Kwizzbit!) 38:55

4M ago38:55

38:55

Ready to get quizzical? 🧠🍻 In this laugh-out-loud episode of the Tech on Toast Podcast, Chris Fletcher sits down with ✨ Mark Walsh ✨ – the fashion-journo-turned-tech-founder behind Kwizzbit, the interactive quiz platform shaking up the pub game across the globe! From loading up fashion mags in the 90s to loading quizzes into over 47 countries, Mark…

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Flex Appeal: Reinventing Hospitality Staffing with YoungOnes COO James Medd 34:06

4M ago34:06

34:06

🎧 Flex Appeal: How YoungOnes Is Flipping Hospitality Staffing Guest: James Medd, COO, YoungOnes Host: Chris Fletcher, Tech on Toast Podcast Recorded at BrewDog Waterloo, this episode explores how flexible staffing is reshaping hospitality. Chris sits down with James Medd to uncover how YoungOnes, the freelance staffing platform, is empowering opera…

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From NHS to Hospitality Sales Star: How Empathy, Data & Tidr Are Changing the Game | Catherine Allan 35:04

4M ago35:04

35:04

Welcome back to the Tech on Toast Podcast, where we serve up fresh conversations with the sharpest minds in hospitality and tech. In this episode, Chris sits down with the brilliant Catherine Allan, Head of Sales at Beds & Bars – and former NHS children’s nurse – to explore how empathy, agility and tech have shaped her unique approach to driving re…

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Why Your Data Is More Valuable Than You Think | JP Kloppers, Omnisient 36:53

5M ago36:53

36:53

In this episode of the Tech on Toast Podcast, Chris Fletcher is joined by JP Kloppers, Managing Director at Omnisient, to explore how hospitality operators can unlock the hidden value in their customer data—without compromising privacy. JP explains how data collaboration works when it’s done responsibly, and how encrypted, anonymised data can creat…

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How The Other House Is Redefining Hospitality | Jo Morgan on Hotel Ops, Tech & People Power 36:55

5M ago36:55

36:55

In this episode of the Tech on Toast Podcast, Chris Fletcher is joined by Jo Morgan, Operations Director at The Other House, for a brilliant conversation on how modern hospitality is evolving — and what it really takes to scale a hybrid hotel model that blends flexibility, technology and heart. Jo shares her journey from Yorkshire pot-wash to cruis…

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Back to Benares: How TISSL Proved That the Best Tech Partners Are Built on Trust 14:53

5M ago14:53

14:53

I'm excited to share our latest episode of the Tech On Toast podcast, where we dive deep into the world of technology in the fine dining industry. This week, we had the pleasure of visiting Benares in Mayfair, a Michelin-starred Indian restaurant, and speaking with Shubham and Mark from TISL. Together, we explored the challenges and triumphs of imp…

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Tacos, Tech, and Tenacity: A Conversation with Gemma Glasson Managing Director at Wahaca 53:34

5M ago53:34

53:34

In this episode of the Tech on Toast podcast, we sit down with Gemma Glasson, Managing Director at Wahaca, to uncover how one of the UK’s most iconic restaurant groups balances bold flavour, cultural authenticity, and cutting-edge technology to create a hospitality experience that customers don’t just enjoy — they come back for. 🔑 Key Takeaways🎯 Fr…

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Why Your Team Is Ghosting Your Workplace Comms (and How to Fix It) 17:28

5M ago17:28

17:28

Guest: Jonatan Marc Rasmussen, CEO & Co-Founder, All Gravy Title: Why Your Team Is Ghosting Your Workplace Comms (and How to Fix It) Live at HRC ( sorry for the audio blips!) 📢 In this episode: What do Pizza Pilgrims, Gen Z, and Duolingo have in common? They’re all part of the new wave of employee engagement — and Jonatan Marc Rasmussen is here to …

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Tech and Tradition: Balancing Innovation with the Human Touch in Restaurants 42:51

6M ago42:51

42:51

👤 Guest: Mark Bloom, General Manager, Wolseley Hospitality Group🎧 Host: Chris Fletcher🔗 Powered by: Lightspeed – the unified EPOS and payments platform for scaling smarter and faster.⸻👋 What’s the Episode About?In this unfiltered and refreshingly honest episode, Chris is joined by Mark Bloom, GM at the iconic Wolseley Hospitality Group. From his da…

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From Marmalade Martinis to Dim Sum: A Tech on Toast Special,Exploring Paddington's New Food Hub MarketHalls 33:42

6M ago33:42

33:42

In this episode our Sales Director, Abbi, takes the mic, and we depart from Tech for one week only! We had the pleasure of chatting with a variety of guests from the brand new MarketHalls location, including Paddington Bear himself, Richard from Farmgirl, Hayley, the head of property for MarketHalls, and many more. Here are three key takeaways that…

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Crunch Time for Hospitality: Inventory, Insights & Innovation with Eric Tiv 45:25

6M ago45:25

45:25

In this episode of Tech on Toast, Chris Fletcher chats with Eric Tiv from CrunchTime about the tools operators actually need to control costs, reduce waste, and scale operations with confidence. From bar shifts to boardrooms, Eric shares how his journey led him into hospitality tech and why he believes inventory visibility and operational consisten…

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The Future of Dining: Enhancing Efficiency and Experience with Rapid Res 51:51

6M ago51:51

51:51

I'm thrilled to announce the latest episode of the Tech On Toast podcast, where I had the pleasure of chatting with Mark Roberts, the founder and CEO of Rapid Res. Mark shared some incredible insights from his journey in the tech and restaurant industries, and I wanted to highlight three key takeaways that really stood out to me: The Importance of …

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The Future of Hotel Management: Integrating Tech for a Seamless Guest Experience 41:30

6M ago41:30

41:30

I'm excited to announce the latest episode of the Tech On Toast podcast, where we dive deep into the world of hospitality technology with our special guest, Pete Saunders, Head of Relationships at Zonal Hotel Solutions. In this episode, we explore the intersection of technology and hospitality, and I wanted to share three key takeaways that stood o…

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Putting the cash back in the teams pockets with James Brown,CEO of Brewdog Bars, Co- Founder of TIPJAR, 1:10:35

7M ago1:10:35

1:10:35

This week Chris talks to James Brown, CEO of Brewdog Bars and Co-Founder of TIPJAR. During the episode Chris & James discuss the journey James & TIPJAR have been on since first meeting Chris at an EXP101 event back in 2019. A lot has happened since then on James’s journey with both Brewdog and TIPJAR. Amongst huge growth and product iterations Jame…

1
Managing Tech Across Multiple Brands with Jon Davis, CTO, Caprice Holdings 37:35

7M ago37:35

37:35

🎙️ Exciting News! 🎙️We are thrilled to announce the release of our latest episode on the TECH ON TOAST podcast! 🎉 In this episode, we had the privilege of chatting with Jon Davis, CTO at Caprice Holdings Ltd.. 🌟Here are three key takeaways from our conversation:1️⃣ Embrace the Journey: John shared how Caprice Holdings didn't aim to be trailblazers …

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Start up to Sum UP, supporting entrepreneurs and beyond in the hospitality industry with Luke Beavon 39:24

7M ago39:24

39:24

🎙️ New Episode Alert! 🎧Merry Christmas, everyone! I hope you all had a lovely day with your families. As you continue to rest and relax, why don't you spend 30 minutes with Chris and Luke? We really enjoyed chatting with Luke, and we hope you do too.This episode provided a deep dive into the world of hospitality technology with Luke Beavon, UK, CEO…

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Piaggios, Pizzas and Potential with Ruth Carpenter, Head Of Marketing at Pizza Pilgrims 38:16

7M ago38:16

38:16

Welcome back to another episode of the Tech On Toast podcast, where we delve into the world of hospitality tech with industry insiders. In this episode, we had the pleasure of chatting with Ruth Carpenter from Pizza Pilgrims, a brand that's been serving up Neapolitan pizza with a side of fun and innovation.Ruth shared insights into how Pizza Pilgri…

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The Power of Data: Boosting Revenue with Impact Data's TalkBox with David Bird 47:37

7M ago47:37

47:37

I'm thrilled to announce the latest episode of the Tech On Toast podcast, where I had the pleasure of chatting with David Bird, Sales Director at Impact Data. We delved into the fascinating world of data-driven marketing and how businesses can leverage technology to enhance customer engagement and drive revenue. Here are three key takeaways from ou…

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Boosting Restaurant Profits with AI and Digital Loyalty: Insights from Sachin Vasani 38:40

7M ago38:40

38:40

Welcome to the Tech On Toast podcast! In this episode, host Chris Fletcher is joined by Sachin Vasani, founder of INSY, as they dive into the world of hospitality technology and marketing.Sachin shares his unique journey from a social work background to becoming an entrepreneur in the tech space, highlighting the challenges and triumphs along the w…

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Navigating the Power of Feedback with Jess and Darren from Yumpingo 51:14

7M ago51:14

51:14

Hey everyone! I'm excited to announce the latest episode of the Tech On Toast podcast, where we dive deep into the world of hospitality tech with our special guests from Yumpingo, Jess Walton and Darren. If you’re in the hospitality industry or just curious about how technology is transforming the way we operate, this episode is a must-listen! Here…

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Changing Lives, One Ingredient at a Time: Ewan Phillips' Mission 36:35

7M ago36:35

36:35

Exploring Food Marketing and Allergens with Ewan Phillips - Tech N Toast PodcastJoin us for an enlightening conversation with Ewan Phillips, co-founder of 'And It Has,' on this episode of the Tech N Toast podcast. Ewan shares his journey from food marketing to creating a tech solution for allergen management in the hospitality industry. Discover ho…

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Future-Proofing Hospitality: Why Reliable Tech & Seamless Payments Matter with Dojo & Youngs Pubs 26:30

8M ago26:30

26:30

Future-Proofing Hospitality: Why Reliable Tech & Seamless Payments Matter 🔹What does it take to run a smooth, tech-driven hospitality business in 2024? 🔹Why is reliable, integrated technology critical for growth and guest experience? 🔹How can the right payment solutions help operators avoid downtime and lost revenue? In this episode of theTech on T…

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Streamlining Hospitality with Supy: Insights from Founder Dani El Zein 31:39

8M ago31:39

31:39

Streamlining Hospitality with Supy: Insights from Tech On Toast Season 11In this episode of the Tech On Toast podcast, hosted by Chris Fletcher and sponsored by ZenZap, we dive into the game-changing tools for managing hospitality teams. The episode features a special guest, Dani El Zein, founder of Supy, who shares his journey from running a resta…

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The Future of Hiring: Enhancing Candidate Experience & Efficiency with Ed Grimes & Ed Godwin. 41:45

8M ago41:45

41:45

Hey everyone! I'm excited to announce the latest episode of the Tech On Toast podcast, where we dive deep into the world of AI recruitment with two incredible guests, Ed Godwin and Ed Grimes from Talent Unlimited. If you're in the hospitality industry or just curious about how technology is transforming recruitment, this episode is a must-listen! H…

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Streamlining Communication: How ZenZap is Transforming Team Management in Hospitality 35:19

9M ago35:19

35:19

🎧 New Episode Alert: Discover ZenZap with Josh Phillips and Noam Neumann!Hello Tech On Toast Family,I hope this email finds you well! I'm excited to share our latest episode of the Tech On Toast podcast, where we dive deep into the world of team communication and productivity with the co-founder & Business development lead of ZenZap, Josh Phillips …

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Delivering the Digital Restaurant: Insights from Carl Orsbourn On Modernising Hospitality 40:33

9M ago40:33

40:33

🚀 New Episode Alert: Tech On Toast Podcast! 🎙️ I’m thrilled to announce our latest episode featuring the incredible Carl Orsbourn SVP of Invisible and co-author of the insightful book, Delivering the Digital Restaurant. In this episode, we dive deep into the evolving landscape of hospitality technology and the impact of AI on the restaurant industr…

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Optimising Last-Mile Delivery: Insights from Nash's UK Head, Patrick Eve 41:21

9M ago41:21

41:21

Hey everyone! I'm excited to announce the latest episode of the Tech On Toast podcast, where we dive deep into the world of logistics and delivery with Patrick Eve, the Head of UK at Nash. If you’re in the hospitality or retail sectors, this episode is a must-listen! Here are three key takeaways that stood out to me:The Evolution of Delivery Servic…

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Empowering the Next Generation of Workers: Insights from Blend's Co-Founder Jules Smith 28:06

10M ago28:06

28:06

Hey everyone! I'm excited to announce the latest episode of the Tech On Toast podcast, where I had the pleasure of chatting with Jules Smith, co-founder of Blend. If you’re in the hospitality industry or just interested in innovative training solutions, this episode is a must-listen! Here are three key takeaways that really stood out to me:Revoluti…

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How to Build the Future of Dining: Orderpay’s Vision for Restaurants 51:14

10M ago51:14

51:14

Welcome to Season 10 of the Tech On Toast podcast, brought to you by OpenTable! In this episode, we dive deep into the world of hospitality tech with the Orderpay team. Join us as we explore how OrderPay is revolutionising the dining experience by streamlining order and payment processes for restaurants.Meet our guests:Shakira - Head of Customer Op…

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Holiday Hustle: Ed Christmas Shares Winning Seasonal Sales Strategies 36:44

10M ago36:44

36:44

In this festive episode of the Tech on Toast Podcast, we sit down with Ed Christmas, Managing Director at Bums on Seats, to unwrap the secrets behind successful sales strategies in hospitality. From maximising Christmas bookings to addressing year-round operational inefficiencies, Ed shares his invaluable insights and top tips to help operators thr…