This podcast is for anyone interested in Sitecore. Not just for developers, we will discuss all topics including the latest and greatest.
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Sitecore Podcasts
Expert mode marketing technology, AI, and CX insights from top brands and Martech platforms fill every episode, focusing on what leaders need to know to build customer lifetime value and long-term business value. The Agile Brand with Greg Kihlström® features executives and thought leaders from top brands and tech platforms discussing the industry's trends, like AI adoption, first-party data strategies, artificial intelligence in the consumer journey, consumer data privacy, omnichannel custom ...
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What does AI really mean for the modern workplace, and are we ready for what comes next? AI at Work is a podcast from the Tech Talks Network, the home of conversations that showcase the voices at the heart of enterprise technology. You may know me from Tech Talks Daily, where we explore a different area of innovation in every episode. This show offers a focused look at one of the most significant shifts in business: how artificial intelligence is transforming the way we work.. AI at Work is  ...
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Dive into the heart of cybersecurity with "The Other Side of the Firewall & Ask A CISSP" podcasts, where the spotlight shines on diversity and excellence within the tech realm. As the digital world expands, the voices shaping its future become ever more crucial. Our mission? To celebrate and amplify the stories of People of Color who've not just climbed the ladder but shattered ceilings along the way to senior and C-suite echelons. Join us on a journey beyond the conventional, as we engage w ...
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Core Sampler is a podcast that drills into the Sitecore Community to highlight the amazing work folks are doing on the Sitecore platform. Our goal is to bring you information you can use to leverage the investment you’ve made in Sitecore. Whether you are a developer writing custom plugins destined for the marketplace, or a marketer contimplating a new campaign, we aim to cover broad areas of the platform.
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The Composable Roadmap isn’t just an informative listen; it’s a journey. It challenges you to rethink how you view your organizational capabilities and equips you with the foresight to build not just for today, but for a future that is perpetually just around the corner. For anyone serious about making agility a core competency of their organization, this podcast is your starting point.
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#755: Sitecore CMO Michelle Boockoff-Bajdek and Microsoft's Talisha Padgett on designed intelligence for marketing
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27:13In the race to adopt AI, how do we avoid creating a sea of sameness and alienating the very customers we're trying to connect with? Today, we're going to talk about the intentional design of our marketing future. We’ll explore how leading brands are moving beyond the hype of AI to build practical, collaborative frameworks between humans and machine…
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#756: Eagle Eye CRO Jeff Baskin on maximizing your retail media network strategy
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21:02Are retailers leaving money on the table by treating retail media networks as just another advertising channel, rather than a strategic lever for growth and profitability? Agility requires a willingness to adapt and evolve strategies in response to real-time data and changing consumer behaviors. It also demands a commitment to iterative testing and…
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#754: Robin Ross on what happens to retail when your best customers are AI agents
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30:28What if your perfectly crafted brand message, your multi-million dollar ad campaign, and your carefully designed user experience are completely ignored by your next customer... because your next customer is a machine? Agility requires not just adapting to changing customer behaviors, but completely rethinking the very definition of a "customer inte…
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1
CISA’s ED 26‑01, a Decade‑Long Nation‑State Breach & $15B Crypto Scam
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45:12In this episode, Ryan Williams Sr. and Chris Abacon discuss the latest cybersecurity news, including the emergency directive regarding F5 vulnerabilities, the persistent threat posed by Chinese state actors, and the recent seizure of $15 billion in Bitcoin linked to human trafficking scams. They also share personal updates and reflections on their …
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1
#753: Wrike CMO Christine Royston on building marketing teams for agility
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27:32Is your marketing organization built for disruption or doomed to be disrupted? Agility requires both rapidly responding to market changes while also anticipating and shaping your products or services to map to evolving customer expectations. This means embracing new technologies and strategies while maintaining a laser focus on delivering value. To…
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#752: Microsoft Azure Core CTO Marcus Fontoura on innovation and the platform mindset
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29:20Is your organization truly agile, or are you still clinging to outdated processes and siloed teams instead of a platform mindset? Agility requires a fundamental shift in mindset, embracing collaboration, rapid iteration, and a willingness to adapt to change. It demands a commitment to not just talking about silos, but meaningfully breaking them dow…
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Cyber Insurance, CVE Overload, and AI Risk Ft. Cyber Coffee Hour
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58:48In this episode of The Other Side of the Firewall podcast, Ryan Williams Sr. and Shannon Tynes host a discussion with, Cyber Coffee Hour's, Dr. Joseph Burt-Miller Jr. and Alfredo Nash about the current state of cybersecurity, focusing on the rise of Common Vulnerabilities and Exposures (CVEs), the challenges faced by cyber insurers, and the implica…
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#751: Traject Data CEO Rochelle Thielen on the role of data in retail
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27:28In today's hyper-competitive retail landscape, is it even possible to build a sustainable brand without a thorough, real-time understanding of your customer and your market? Agility requires more than just fast reactions; it demands proactive insights driven by robust, real-time data. It's about anticipating the next move, not just responding to th…
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#750:  MOO's Corin Mills on the strength of physical marketing in the digital age
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24:38With all the fragmentation in the media landscape, how can brands cut through the digital noise and create meaningful connections with their customers... without resorting to yet another intrusive pop-up ad? Agility requires not only adapting to changing consumer behaviors but also proactively anticipating them. It demands a willingness to experime…
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#749: Data Axle CEO Andrew Frawley on using identity resolution for stronger customer relationships
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20:29Are you building a brand that's building customer relationships—and the data behind them—to last or one that's just trying to keep up with today’s omnichannel consumer? Agility requires not just reacting to change but anticipating it and even shaping it. It demands a deep understanding of your customer and the ability to adapt your strategies in re…
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#748: Markup AI CEO Matt Blumberg on creating a winning AI-supported content strategy
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25:17How can large organizations harness the power of AI for content creation while simultaneously mitigating the risks that come with exponentially scaling content volume and velocity? Agility requires adaptation to new ways of working as well as adapting governance and oversight processes to maintain brand integrity and manage risk in the new paradigm…
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Every Government Shutdown is a National Cybersecurity Risk
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55:53In this episode of the Other Side of the Firewall podcast, hosts Ryan Williams and Shannon Tynes discuss the latest cybersecurity news, including the implications of the government shutdown on cybersecurity operations, emerging threats like Comet Jacking, and China's severe penalties for cybercriminals. They also share personal updates and reflecti…
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#747: Shutterfly's Chip Lewis on building a strong content strategy by listening to customers
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16:45By The Agile Brand
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#746: Microsoft's Kelly Soligon on personalizing the DTC customer experience
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24:47In a world saturated with marketing messages, how can brands cut through the noise and create truly resonant experiences that go beyond transactions to create genuine, long-term customer relationships? Agility requires a willingness to constantly adapt and evolve your strategies based on real-time data and customer feedback. It also demands a cultu…
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#745: Digital experience analytics and VOC with Dave Anderson, Contentsquare
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28:04Is your brand agile enough for the changing expectations of your customers in a world increasingly driven by AI? Agility requires more than just fast reactions; it demands proactive adaptation, continuous learning, and a willingness to embrace emerging technologies. It also requires understanding how these technologies can transform customer experi…
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#744: Journey management and driving business results with Mark Smith and Raymond Gerber, Institute for Journey Management
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31:59The customer journey guides the lifetime value of our most important audiences, yet how do we ensure that we are planning, mapping, managing, and optimizing these journeys effectively? Agility requires a deep understanding of your customer's journey and the ability to adapt your strategies and tactics in real-time. It also demands a willingness to …
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#743: Always-on collaboration between AI and marketing with Devin Kunysz, Salesforce
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31:53Are marketers ready to relinquish some control and embrace a future where autonomous agents handle complex tasks and act as always-on collaborators? Agility requires adapting to change while also anticipating it, and being ready to adapt when new ways of doing things mean better outcomes for customers and the brand. Today, we're going to talk about…
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CISCO Hacks, SIM Farms, & Nursery Breaches
56:10
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56:10In this episode of the podcast, Ryan Williams Sr. and Shannon Tynes discuss the latest cybersecurity news, including CISA's emergency directive regarding Cisco vulnerabilities, the rise of SIM farms threatening US infrastructure, and the alarming trend of cybercriminals targeting children's data for ransom. They emphasize the importance of cybersec…
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#742: Making frictionless payments a reality with Peter Galvin, NMI
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30:46How do we future-proof the digital payment experience so it becomes invisible to customers—yet keep it working harder than ever for brands? Agility requires a deep understanding of how technology can simplify the customer journey without compromising security or trust. Today we’re going to talk about the future of secure digital payments, how in-ap…
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#741: Managing your brand reputation in real-time with Jeff Hahn, Hahn Agency
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30:17AI, real-time marketing, and influencer partnerships can be amazing ways to reach customers, but how do you manage the risk they could potentially bring to your brand and reputation—in an instant? Agility requires a willingness to adapt quickly to changing market conditions and customer expectations. It also demands the ability to experiment, learn…
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Tim Tipton Jr.: Grit, Legacy & Access In Cybersecurity
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54:44In this episode of Ask a CISSP, the Thursday episode of the Other Side of the Firewall podcast, Ryan Williams Sr. interviews Tim Tipton Jr., a cybersecurity architect, author, and Grammy-winning music producer. They discuss Tim's journey into cybersecurity, his military background, and the importance of making the field accessible to all. Tim share…
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#740: Navigating Build vs. Buy with Luv Kapur, Bit
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30:23This episode is brought to you by Bit. In the age of AI, don’t just generate code - compose software. Bit helps you create and reuse independent components to build reliable, scalable applications. Stop rebuilding and start shipping with the AI-powered composition platform at www.bit.dev Agility requires a nuanced understanding of not just the tech…
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1
The Business-First Approach to AI Adoption at Work
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29:18I invited Kyle Hauptfleisch, Chief Growth Officer at Daemon, to strip the buzzwords out of AI and talk plainly about what moves the needle at work. The conversation began with an honest look at why so many pilots stall. It ended with a calm, workable path for leaders who want results they can measure rather than demos that gather dust. Along the wa…
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#739: Doing Gen Z marketing right with Smita Wadhawan, Constant Contact
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21:49Is your brand's marketing strategy feeling a little… seasoned? In today's social media landscape, clinging to outdated tactics can mean clinging to what was hot just last week. If you feel like it's time to inject some youthful energy into your approach, how can you do it authentically? Agility requires a willingness to experiment, learn, and adapt…
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1
Aerospace Attack, AI Malware & Synthetic Identities
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57:47In this episode, Ryan Williams Sr. and Shannon Tynes discuss recent cybersecurity news, including a cyberattack on Collins Aerospace that disrupted flights at major European airports. They discuss the implications of AI in cybersecurity, particularly the emergence of AI-generated malware. The conversation shifts to the growing threat of synthetic i…
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#738: Building marketing strategy when change is the constant with Heidi Bullock, Tealium
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29:30Successful marketers are able to anticipate and act on opportunities and trends, but what happens when the next 10 days can be as difficult to predict as the next 10 years? Agility requires not only rapid responses to changing market conditions, but also the ability to anticipate and proactively shape those conditions to your advantage. It's no lon…
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#737: Unlocking sustainable growth using AI with Bryan Gernert, Resonate
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25:44Is artificial intelligence just another shiny toy for marketers, or is it the key to unlocking true agility and sustainable growth in today's turbulent landscape? Agility requires not only rapid adaptation to change, but also the ability to anticipate future trends and proactively adjust strategies. This means leveraging data and technology, like A…
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#736: Taking ROI models from confusion to clarity with Carlos Manalo, The Office of Experience
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34:55Are your marketing investments driving real business value, or are you simply throwing money at the latest trends? Agility means being able to react to change while knowing which strategies, processes, and technologies are ultimately moving the needle and driving real business outcomes. This episode is brought to you by The Office of Experience, a …
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In this episode, Ryan Williams Sr. and Shannon Tynes discuss various cybersecurity topics, including the alarming trend of children hacking their schools, the need for better cybersecurity education, and the modernization of the CVE program. They also explore the role of AI in streamlining cybersecurity processes and the importance of maintaining h…
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#735: Creating a winning personalization and testing approach with Muqtadaa Miandara, Upbound Grou
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31:44When it’s a struggle for marketers to even keep up with the latest trends, are brands truly keeping pace with their customers, or are they stuck playing catch-up with outdated strategies and technologies? Agility requires a willingness to experiment, learn, and adapt quickly. It also demands a deep understanding of your customer and the ability to …
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#734: Focusing on the marketing that matters with Tara Corey, Optimizely
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26:02With so much noise around AI, changing customer expectations, and the ever-evolving martech landscape, how can marketing leaders avoid the noise to focus on what truly drives long-term value? Agility requires not only adapting to change but also anticipating it. It demands a willingness to experiment, learn, and iterate quickly, especially when it …
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#733: Agentic AI delivering business value with Rupali Jain and Kevin Li, Optimizely
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30:22Marketers' roles are changing, but their goals are still the same: reach and engage customers, meeting them where they are, and for better or worse, often needing to do more with less while delivering greater value. Agility requires both adapting to change quickly while also having the wisdom to know which changes truly matter. It demands a delicat…
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#732: Using AI to see video content with Meenal Nalwaya, Reka
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20:33This episode is brought to you by Reka, a developer of industry-leading, multimodal, AI models that enable individuals and organizations to deploy generative AI applications. Agility requires brands to utilize technology like AI in new and innovative ways to better understand information and interact with their customers, giving them what they want…
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#731: Automation and innovation with Karthik Ramakrishnan, Tapestry
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24:55Being strategic means asking the right questions and meaningfully applying the learnings. How do you do this while innovating and outpacing the competition? Agility requires a willingness to experiment and adapt quickly to changing market conditions and customer preferences. It also demands breaking down silos and fostering collaboration across tea…
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1
“Grokking,” Sitecore RCE, & Agentic AI Risk
58:06
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58:06In this episode, the hosts discuss the latest cybersecurity news, focusing on the malicious use of AI in social media, critical vulnerabilities that require immediate attention, and the implications of agentic AI on security. They reflect on personal experiences with technology and media, emphasizing the balance between convenience and security in …
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#730: Chasing perfection when agility is what's needed with Tom Schmitt, CEO of Radial
29:25
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29:25Is the pursuit of the "perfect" customer experience actually holding brands back from achieving true agility? Agility requires a willingness to embrace calculated risks and adapt quickly to changing market dynamics. It also demands a shift in mindset, from a focus on rigid planning to iterative experimentation and continuous learning. Today, we're …
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1
The Three Pillars of Sitecore’s Agentic AI Strategy
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25:19In this episode I sit down with Mo Cherif, Vice President of AI Innovation at Sitecore, to explore one of the biggest shifts in business today: the rise of agentic AI. Unlike traditional AI models that focus on narrow tasks, agentic AI brings autonomy, reasoning, and collaboration between specialized agents. It is changing the conversation from aut…
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#729: The mindset shift needed for AI integration success with Rafael Flores, Treasure Data
29:12
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29:12Is the hype around AI in marketing justified, or are we setting ourselves up for another "tech bubble" disappointment? Agility requires not only embracing new technologies like AI, but also a fundamental shift in mindset, processes, and even organizational structure. It demands a willingness to experiment, learn, and adapt quickly to the ever-chang…
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In this episode, Ryan Williams Sr. and Shannon Tynes discuss the latest cybersecurity news, including a ransomware attack in Nevada and the federal response to improve cybersecurity funding. They dive into the implications of AI in cybersecurity, the Salt Typhoon hack as a national defense crisis, and personal reflections on gaming, particularly th…
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#728: The marketing jobs market and AI's role in the job search with Sue Keith, Landrum Talent Solutions
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19:39This episode is brought to you by Landrum Talent Solutions, a national recruiting firm specializing in marketing and HR positions. My guest today has been keeping us up to date with the current state of hiring for marketers on a quarterly basis, and there is surely never a dull moment. Today we’re going to look at how marketing and communication ex…
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1
#727: Growing sales in uncertain times with Chris Cubba, Snipp
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27:10What happens when your best sales strategy from a year ago is now driving customer attrition instead of acquisition? Agility requires brands to rethink how they create consumer value in real time, especially when traditional strategies no longer work as consumer behavior shifts unpredictably. Today we’re going to talk about driving sales growth ami…
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#726: How AI is changing the search experience and what to do about it with Sean King, Chief Revenue Officer at Veritone
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25:49If Google sent you zero traffic tomorrow morning, would your P&L still be breathing by lunchtime? Agility requires re-engineering your revenue model at the speed of AI. Today we’re going to talk about how AI chatbots are siphoning off audience attention—and what forward-thinking publishers can do about it instead of panic-refreshing their analytics…
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#725: Consumer confidence...and caution...with Eric Miao, Attentive
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25:00Are brands prepared for a consumer base that's simultaneously more confident and more cautious? Agility requires not just reacting to current consumer behavior but anticipating the shifts to come. It also requires a deep understanding of the nuances within different consumer segments, particularly as generational behaviors diverge. Today, we're goi…
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#724: Social commerce and the customer journey with Janna Navarro, Wpromote
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19:50Are most brands still designing customer journeys, or are they just trying to keep up with where their customers are leading them? Agility requires a willingness to meet your customers where they are—not just where you wish they’d convert. In an era where the consumer journey can begin and end on a social platform or anywhere in between, brands mus…
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In this episode, the hosts discuss the intersection of gaming and cybersecurity, focusing on the rise of cheating in video games and its implications for cybersecurity practices. They explore the economic aspects of cheating, the legal ramifications for developers, and the importance of third-party risk management. The conversation also touches on …
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#723: Building loyalty across different generations of travelers with Jeff Zotara, arrivia
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28:56If you had to pick one of the biggest challenges facing CMOs today, how high on your list would customer loyalty be? Agility requires a deep understanding of your customer and the ability to adapt to their ever-changing needs and expectations. It also requires a willingness to experiment and learn from failures, quickly iterating on strategies and …
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1
#722: Agentic AI in retail with Dan Russotto, Furniture.com
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21:24Building on the talk of AI in recent years, Agentic AI is an exciting area for retailers. But beyond talk, finding real-world examples and best practices can be tricky. Today we are here at eTail Boston, and I am excited to talk today about a company that is innovating in this space, not a traditional retailer, but an innovative aggregator using AI…
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#721: Making the most of peak season with Helaine Rich, ePost
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22:47Is your brand ready to thrive, not just survive, in the face of evolving global consumer expectations and market shifts? Agility requires more than just quick reactions; it demands proactive foresight, strategic adaptability, and a willingness to embrace continuous evolution. This is particularly critical in today's ever-changing global ecommerce l…
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In this episode of the podcast, the hosts discuss various topics related to cybersecurity, including the rise of deepfake technology and its implications for fraud, recent law enforcement actions against ransomware groups, and the importance of cybersecurity guidance for operational technology. They also share personal updates and reflections on th…
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1
#720: Building stronger customer relationships using AI with Noah Zamansky, Stitch Fix
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22:44AI can create immersive, human-centric experiences that not only drive sales but also foster enduring brand relationships in a rapidly evolving market. Today we’re going to talk about how AI-driven personalization allows retailers to move beyond generic experiences, crafting unique interactions that resonate with individual preferences and behavior…
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