The Future of Work: HGS on Adaptability, AI, and Human Advantage

AI at Work

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4d ago 36:22

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The arrival of generative AI has sparked an uncomfortable question for many young professionals: What happens to entry-level jobs when machines can now write, analyze, and even converse as well as humans? In this episode of the AI at Work Podcast, I reconnect with Anshuman Singh, CEO of HGS UK, to discuss how automation and artificial intelligence are reshaping the early stages of a career, and what skills will define employability in the years ahead.

Anshuman brings a rare blend of optimism and realism to the debate. He traces how AI’s evolution from statistical tools to generative systems has amplified both opportunities and anxieties, particularly among graduates seeking their first big break. Drawing on research from MIT, ADP, and the World Economic Forum, he explains how AI is accelerating job displacement in certain functions, such as data entry and basic customer service, even as it creates entirely new roles in areas like AI training, ethics, and human-in-the-loop supervision.

We explore why adaptability, not fear, is the true competitive advantage in this era of rapid change. Anshuman breaks down three categories of emerging roles: AI specialist positions such as prompt engineers, collaborative roles that blend human creativity with machine intelligence, and augmented roles where humans use AI to enhance judgment and performance. He also warns that if companies automate entry-level work too quickly, they risk losing the apprenticeships and on-the-job learning that build leadership pipelines.

Our conversation turns to the human qualities that machines still cannot replicate, such as empathy, ethical reasoning, creative problem solving, and contextual understanding, and why these traits will define long-term success. Anshuman offers practical advice for workers and business leaders alike: redesign roles to keep humans in the loop, measure success by both human impact and automation, and invest relentlessly in learning cultures that help people evolve alongside technology.

If you are worried about AI replacing your job, this episode reframes the story. It is not about competing with machines; it is about understanding what only humans can do and leveraging that as your edge.

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19 episodes

#Tech #Business #Neil C Hughes