Co-hosted by Taya Moheiser, CMPE, CMOM & Kem Tolliver, CMPE, CPC, CMOM. #revenuecyclemanagement #medicalbilling #RCM
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Rev Cycle Management Podcasts
Welcome to the MGMA Podcast Network, your gateway to insightful discussions and expert analysis on key topics in healthcare management. Dive into a diverse array of shows tailored to meet the interests and needs of healthcare professionals like you. Explore the experiences and perspectives of trailblazing women in healthcare on "Women in Healthcare," or discover innovative strategies and solutions for your practice on "Business Solutions." Stay updated on the latest industry trends and news ...
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The Healthcare Financial Management Association provides industry insights and in-depth stories about hot topics in healthcare finance. Experts weigh in on the latest in healthcare finance policy and practice, and healthcare insiders discuss the most pressing issues facing the industry. [email protected]
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FastFinance: Medicare enrollees' drug costs spike
5:52
5:52
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5:52HFMA’s FastFinance newsletter is now a podcast. Host Rich Daly discusses the most current and relevant healthcare news, delivered in an easily digestible format. Medicare enrollees' out-of-pocket drug costs have jumped this year, according to recent research. Learn what effects researchers expect. Also, this week’s Weird Number: 95% of business lea…
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MGMA Insights: Crystal Washington on Generative AI for Healthcare Leaders
14:27
14:27
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14:27Futurist, author, and Hall of Fame speaker Crystal Washington joins this episode of the MGMA Insights Podcast. Crystal shares her expertise on generative AI and its practical applications for healthcare leaders. As an upcoming keynote speaker at the MGMA Leaders Conference in Orlando (September 28 - October 1), Crystal breaks down the AI landscape,…
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MGMA Early Careerists: Resilience, Risk, and Purpose with Shay Eskew
44:30
44:30
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44:30In this debut episode of the MGMA Early Careerist podcast, host Melinda Mastel speaks with Shay Eskew, Vice President of Sales at Kodiak Solutions, Ironman athlete, and burn survivor. Shay shares his remarkable journey from a childhood accident that changed his life, to building a career in healthcare, writing a bestselling book, and embracing chal…
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Women in Healthcare: Empathy, Accountability, and Everyday Leadership
42:58
42:58
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42:58In this episode of MGMA's Women in Healthcare podcast, host Adrienne Lloyd talks with Hayley Boling, CEO of Bowling Vision Center and Insight Surgery Center, about the realities of leadership, the importance of empathy and accountability, and the everyday moments that shape strong teams. They discuss mentorship, support networks, and the value of a…
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MGMA Insights: Building Your Own Operational Leadership Development Program
25:50
25:50
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25:50On this episode of the MGMA Insights Podcast, host Daniel Williams welcomes Carolyn Bruebaker Moore, MBA, FACMPE, Vice President of Operations at PeaceHealth Medical Group in Oregon. Carolyn will be speaking at the upcoming MGMA Leaders Conference in Orlando (Sept. 28 – Oct. 1, 2025), where her session, "Build Your Own Operational Leadership Develo…
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Rethinking rev cycle, plus the 2026 Medicare proposed rule on physician fee schedule
20:25
20:25
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20:25Mayank Pant from IKS Health talks about why healthcare organizations haven't been able to overcome longstanding challenges, and Nick Hut talks with HFMA Policy Director Katie Gilfillan about the 2026 Medicare Proposed Rule on physician fee schedule.By HFMA
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MGMA Insights: Optimizing Ambulatory Space Through Digital Health Transformation
21:06
21:06
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21:06Join host Daniel Williams on the MGMA Insights Podcast as he sits down with Dr. Alpesh Amin, Associate Dean for Clinical Transformation at UCI Health. Dr. Amin previews his upcoming session at the 2025 MGMA Leaders Conference in Orlando while sharing practical strategies for leveraging digital health and virtual care. Learn how to optimize ambulato…
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HFMA's popular FastFinance newsletter is now a podcast. Host Rich Daly discusses the most current and relevant healthcare news in a quick, digestible format. In this episode: Hospitals’ financial performance continues to improve thisyear, but expense trends are worrying, according to an industry tracker. Learnwhat spending is driving expenses. Also…
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MGMA Insights: A Strategic Approach to Building High-Performing Teams
30:20
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30:20In this episode of the MGMA Insights Podcast, Dr. Michael Neal, a practicing optometrist and founder of Build My Team. Dr. Neal shares his transformative approach to healthcare hiring while addressing critical challenges like staff turnover, burnout and creating a high-performing practice culture. Drawing from lessons learned in his own practice an…
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Price transparency in the OPPS proposed rule, plus the IPPS final rule
23:06
23:06
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23:06Nick Hut and Shawn Stack discuss OPPS and IPPS, and Aaron Shimoff from Athena Health discusses how to stay on course in an ever-changing healthcare landscape.By HFMA
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MGMA Insights: Leadership Insights for Navigating Modern Healthcare Challenges
32:26
32:26
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32:26In this episode of the MGMA Insights Podcast, host Daniel Williams joins Mark Noon, a retired US Air Force medical leader and founder of LEADERSHIPTEN to explore leadership challenges amid cultural adaptations in the post-pandemic workplace. With extensive experience coaching healthcare organizations, Mark shares critical leadership strategies for …
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MGMA Business Solutions: Alleviating Provider Burnout with AI and Automation
26:57
26:57
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26:57In this episode of the MGMA Business Solutions Podcast, Dr. Michael Blackman, Chief Medical Officer at Greenway Health, explores how AI and automation can help reduce provider burnout and improve medical practice efficiency. The conversation highlights Greenway's Clinical Assist technology while offering insights for medical practice leaders lookin…
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Why this year's Medicare proposed rule for OPPS could have a big impact
24:14
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24:14Nick Hut and Shawn Stack talk about the 2026 Medicare proposed rule for the Outpatient Prospective Payment System and why it could have a more significant impact on hospitals than rules from previous years. Also in this episode, Aneal Gadgil from Abridge discusses clinical documentation and coding.By HFMA
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MGMA Business Solutions: Cracking the Code on Healthcare Workforce Retention
22:28
22:28
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22:28In this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Chris Franklin, President of LocumTenens.com, and Alison Sawyer, Vice President of Strategy and Innovation, to unpack recent research on clinician workforce trends. The conversation reveals surprising findings about job satisfaction, retention and what truly…
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MGMA Insights: Managing Disruptive Physician Behavior with Dr. Christopher Kodama
20:31
20:31
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20:31In this MGMA podcast episode, host Daniel Williams talks with Dr. Christopher Kodama, MD, MBA, founder of EverSpark, about managing disruptive physician behavior. They define what disruptive behavior looks like in healthcare settings, discuss its impact on practice culture, and outline actionable strategies for addressing it—covering preparation, c…
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MGMA Week in Review: Medicare Fee Schedule Changes, Digital Forms Frustration, and The Pitt’s Emmy Nominations
12:55
12:55
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12:55In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett share the latest healthcare industry news, including proposed changes to Medicare payments, healthcare consumer experience trends, and an Emmy-nominated medical drama. Plus, they highlight a leadership story from MGMA Connection Magazine and spotlight MGMA…
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MGMA Business Solutions: Transforming Primary Care with Human-Centered AI
22:25
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22:25In this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Phill Tornroth, Vice President of Engineering at Elation Health. Together, they explore the revolutionary impact of AI on primary care, discussing how technology can reduce clinician burden, streamline workflows and bring human-centered design to healthcare …
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Trump's big bill's beauty is in the eye of the beholder
22:44
22:44
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22:44HFMA Senior Editor Nick Hut talks with policy directors Shawn Stack and Andrew Donahue about the hospital impact of the Big Beautiful Bill. Garett Jackson from Intuitive Health talks about a hybrid emergency department/urgent care model to cut down on ED overuse.By HFMA
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MGMA Member Spotlight: Linda Carroll on MGMA's Resource Group for AAPI Healthcare Leaders
25:06
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25:06In this episode of the MGMA Member Spotlight podcast, host Daniel Williams talks with Linda Carroll, a certified medical practice executive and co-facilitator of MGMA’s AAPI Healthcare Leaders Resource Group. The discussion explores Linda’s work and life in Alaska, the value of resource groups, and the importance of culturally responsive leadership…
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MGMA Week in Review: Healthcare Policy, Rural Hospital Challenges, and Private Practice Growth
13:34
13:34
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13:34On this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett dive into key updates shaping medical group practices. They explore how healthcare leaders—especially Chief Nursing Officers—are becoming central to advocacy efforts, examine the mounting pressures on rural hospitals, and break down how real estate decisio…
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MGMA Business Solutions: Streamlining Post-Acute Care Coordination
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20:31In this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Kate Warnock and Maja Vojnovic from Forcura to explore the challenges medical practices face in post-acute care documentation and coordination. The conversation reveals insights from a recent survey that highlights the administrative burdens practices experi…
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Ask MGMA: Is It Ethical to Limit Patients Based on How Visits Are Billed?
9:17
9:17
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9:17In this Ask MGMA episode, hosts Daniel Williams and Cristy Good tackle a question that often trips up medical practices: Can a provider turn away a patient because of the patient’s insurance or the billing method? They lay out the ethical stakes, compliance rules, and legal pitfalls of selective scheduling. Drawing on CMS guidance and professional …
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MGMA Week in Review: Medicaid Cuts, Bathroom Cleanliness, and a Happy 4th of July!
14:36
14:36
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14:36In this special Fourth of July edition of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett share timely healthcare insights alongside some holiday cheer. They start with a major policy development: a Senate-approved tax bill that could cut nearly $1 trillion from Medicaid—posing serious implications for hospitals, rural pr…
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MGMA Insights: Transforming Patient Care Through Behavioral Health Integration
29:47
29:47
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29:47In this MGMA Insights podcast episode, host Daniel Williams discusses behavioral health integration with clinical health psychologist and consultant Dr. Jonas Bromberg, Psy.D, of Crossroads Health Consulting. Dr. Bromberg explains how medical practices can incorporate mental health support and bridge the gap between physical and emotional healthcar…
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MGMA Member Spotlight: Inside the Early Careerist Resource Group
17:49
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17:49In this episode of the MGMA Member Spotlight podcast, host Daniel Williams talks with the leaders behind MGMA’s Early Careerist Resource Group — a supportive space for emerging healthcare leaders to connect, grow, and navigate the challenges of stepping into their first leadership roles. Guests Agnes Edukere, MHA (Melody Health), Melinda Mastel, MB…
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MGMA Week in Review: ACA Mandate Upheld, Clinician Retention Challenges, and Cybersecurity Priorities
15:49
15:49
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15:49In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett cover five top stories impacting medical group leaders this week. Topics include the Supreme Court’s decision to uphold the ACA’s preventive services mandate, new data on clinician job satisfaction and turnover risk, operational insights on patient encount…
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MGMA Insights: Protecting Your Medical Practice in the Digital Age
23:33
23:33
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23:33In this episode of the MGMA Insights Podcast, host Daniel Williams sits down with Rana McSpadden, a medical practice consultant from SVMIC, to dive deep into the critical world of cybersecurity for healthcare organizations. With rising threats and sophisticated hacking techniques, this episode provides medical practice leaders with essential strate…
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Ask MGMA: Are Security Cameras HIPAA-Compliant in Medical Practices?
9:25
9:25
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9:25In this Ask MGMA episode, Senior Editor Daniel Williams and Senior Advisor Cristy Good explore the legal and ethical issues around using security cameras in medical practices. They cover camera placement rules, HIPAA risks, audio recording concerns, compliance best practices, and why legal consultation is critical. Practice leaders also get actiona…
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MGMA Week in Review: CMS Fines Hospitals, Telehealth Outpaces In-Person Visits, and AI Disrupts Care Delivery
14:43
14:43
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14:43In this MGMA Week in Review episode, hosts Daniel Williams and Colleen Luckett break down key healthcare headlines, including CMS hospital penalties, new research on the speed and cost-effectiveness of video consultations, and how AI and consumer tech are reshaping care delivery. Plus, practical tips for keeping medical practices on schedule and wh…
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Business Solutions: Smooth Operations and Smoother Care
22:05
22:05
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22:05In this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Kate Daniels, Senior Director of Franchises, Associations and Buying Groups, and Hyrum Gray, Solution Consulting Manager from Oracle NetSuite. They dive deep into how medical practices can transform their operations by embracing modern technological solution…
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HFMA's Nick Hut and Shawn Stack talk about the latest from Washington.By HFMA
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Ask MGMA: How to Right-Size Staffing for Value-Based Care vs. Fee-for-Service
13:03
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13:03In this episode of Ask MGMA, host Daniel Williams is joined by Cristy Good to break down staffing strategies in primary care—comparing what works in value-based care versus fee-for-service models. They dive into how staffing ratios shift between these models, how technology and care teams play a role, and why benchmarking matters. Cristy also share…
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MGMA Week in Review: May Job Growth, Public Health Budget Cuts, and 2025 Cost Pressures
17:27
17:27
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17:27In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett highlight key developments shaping healthcare in 2025. They recap powerful moments from the recent MGMA Summit—including a moving story from a trauma survivor—and share the latest data on provider compensation and procedural trends. Also in focus: the stro…
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Business Solutions: AI's Transformative Power in Healthcare Workflows
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21:22In this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Aaron Reinke, MD, a board-certified family physician and director of clinical informatics. Together, they explore how artificial intelligence and technology are transforming healthcare delivery. With a background in engineering and medicine, Dr. Reinke share…
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Ask MGMA: How to Right-Size Patient Panels Without Burning Out Your Providers
11:44
11:44
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11:44In this episode of Ask MGMA, host Daniel Williams and co-host Cristy Good delve into the complexities of panel size management for medical group practices. They discuss the importance of capacity planning, workforce utilization, care team strategy, and burnout prevention. The episode includes practical insights into panel attribution, right-sizing …
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MGMA Week in Review: Summit Insights, Compensation Strategy, and the Future of Patient Tech
16:11
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16:11In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett share timely insights on the most pressing issues in healthcare. They cover key takeaways from the MGMA Summit, explore the latest compensation strategies, and highlight innovative trends shaping the connected patient experience. You'll also hear discussio…
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Member Spotlight: Mentorship and Building Meaningful Connections
29:55
29:55
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29:55In this episode of the MGMA Member Spotlight Podcast, host Daniel Williams sits down with Dr. Dea Robinson, a healthcare leader with extensive experience in hospital medicine, consulting, and organizational learning. Dr. Robinson shares her career path, insights on physician burnout, the importance of mentorship, and strategies for building meaning…
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Vendor and staffing management, plus the latest in budget reconciliation
16:56
16:56
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16:56Danelle Newman from OSS Health discusses how to strike a balance in vendor and staffing management. Also in this episode, HFMA Senior Editor Rich Daly talks with HFMA Policy Director Shawn Stack about the House-passed reconciliation package.By HFMA
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MGMA Week in Review: PTO Policies, Behavioral Health Integration, and Patient Care Enhancement
7:45
7:45
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7:45In this episode of the MGMA Week in Review podcast, host Daniel Williams shares timely updates on key issues facing medical practices. The episode begins with a look at how organizations are managing paid time off (PTO) and why effective PTO policies are vital to workplace culture and employee retention. It then explores the growing integration of …
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Ask MGMA: How to Cut Costs and Improve Efficiency in Your Medical Practice
13:29
13:29
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13:29In this episode, host Daniel Williams talks with senior advisor Cristy Good about practical ways to cut costs and boost efficiency in medical practices. They address key challenges like rising labor, tech, and inflation-driven expenses, and explore solutions such as cloud-based tools, smarter scheduling, strategic outsourcing, and cross-training st…
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MGMA Insights: Compliance, Consent, and the Psychology of Defiance
31:21
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31:21In this MGMA Insights podcast episode, Daniel Williams sits down with Dr. Sunita Sah, a tenured professor at Cornell University and author of Defy. Together, they explore the subtle but powerful psychology behind compliance and informed consent. Drawing from her experiences as a physician and organizational psychologist, Dr. Sah discusses why patie…
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MGMA Week in Review: AI Trends in Medical Practices, Virtual Care Growth, and Medicaid Cuts
15:44
15:44
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15:44In this episode of the MGMA Weekend Review, hosts Daniel Williams and Colleen Luckett discuss major trends affecting independent medical practices, including the rise of AI tools that lessen administrative burdens and combat physician burnout. Additionally, they explore the potential impacts of the U.S. House's recently passed Medicaid cuts, urging…
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MGMA Insights: Aligning Your Mind For Effective Healthcare Leadership
27:34
27:34
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27:34Author and psychotherapist Britt Frank returns to the MGMA Insights podcast to discuss her new book, Align Your Mind. She and host Daniel Williams explore the power of "parts work," how to navigate the inner critic, manage stress during high-pressure times, and lead yourself with more clarity and compassion. Key Takeaways: 00:45 — Welcoming back Br…
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Ask MGMA: How AI is Driving Payer Downcoding and What Medical Practices Can Do About It
12:39
12:39
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12:39In this episode of the Ask MGMA Podcast, hosts Daniel Williams and Christy Good dig into one of the most urgent issues medical practices are facing: payer downcoding and the increasing influence of artificial intelligence in reimbursement decisions. Discover why evaluation and management (E/M) claims are being reduced without medical record review,…
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MGMA Week in Review: Medicaid Cuts, Medical Gaslighting, and Mental Health Awareness Month
15:39
15:39
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15:39In this episode of the MGMA Weekend Review podcast, hosts Daniel Williams and Colleen Luckett discuss a range of pressing healthcare industry topics. The episode starts with an in-depth look at the proposed GOP budget plan that could significantly cut Medicaid funding, putting millions of Americans at risk of losing healthcare coverage. This is fol…
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Business Solutions: Is Medicine Still a Calling? Insights from Physician Purpose and Satisfaction
22:54
22:54
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22:54In this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Helen Falkner, Regional Vice President of Recruiting at Jackson Physician Search, and Dr. Miechia Esco, Chief Medical Resource Officer at Locum Tenens.com. Based on a groundbreaking report titled "Is Medicine Still a Calling?", the discussion explores physic…
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Member Spotlight: Dave Jenkins on Behavioral Health, Staffing and Lifelong Learning
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19:54In this episode, host Daniel Williams speaks with Dave Jenkins, healthcare executive at Cone Health and adjunct faculty at Winston-Salem State University. Jenkins shares his journey into healthcare leadership, the operational dynamics at Cone Health, and the evolving challenges in behavioral health. He dives into the critical role of technology, wo…
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MGMA Week in Review: Healthcare Staffing Issues, Crisis Leadership, and Cybersecurity in Healthcare
17:12
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17:12In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett cover key healthcare headlines, from the ongoing shortage of medical assistants and tips to close staffing gaps, to the leadership lessons in crisis response and fallout from the Change Healthcare cyberattack. They also share findings on nurse retention fr…
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Member Spotlight: Robin Fagala Wins Maternal Health Grant for Arkanas
23:59
23:59
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23:59This episode of the MGMA Member Spotlight Podcast features Robin Fagala, Practice Manager at Conway OBGYN in Arkansas. Discussing her groundbreaking advocacy for maternal health, Fagala shares her journey of addressing critical healthcare challenges, securing increased Medicaid reimbursements, and ultimately helping to secure a $17 million federal …
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Ask MGMA: Why Mission, Vision and Values are the Foundation of Your Culture Playbook
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12:27In this episode of Ask MGMA, Daniel Williams and Cristy Good explore how medical practices can align their teams and leadership around a shared purpose by developing clear mission, vision, and values (MVV). They introduce MGMA’s new MVV Checklist and Culture Playbook, designed to help practices navigate change, improve engagement, and retain top ta…
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