Best Operational Optimisation Podcasts (2025)

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EP320: How Shopify's Latest AI & Agentic Commerce Tools Will Benefit Ecommerce Retailers, with Senior Solution Engineer Ben Homer 40:42

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2d ago40:42

40:42

*** the sound balance is a bit off on this episode and we couldn't resolve it in editing - apologies! Shopify's bi-annual Editions launch is a key industry event that generates a lot of buzz. Learn about the latest developments from Shopify's winter editions with Ben Homer, Senior Solutions Engineer at Shopify. The discussion centers around the tra…

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EP319: Ecommerce Vendor Leadership Team Interviews & Strategy Update H2/2025 1:58:21

6d ago1:58:21

1:58:21

Stay connected with the leading ecommerce platforms. In this episode, we interview leaders and visionaries from Shopify, BigCommerce, Centra, Commerce Layer, Remarkable Commerce and SCAYLE Commerce Engine for a fireside chat on what’s happened in Q2 2025. Every 6 months, we catch-up with the leadership teams of leading ecommerce vendors so you can …

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EP318: Performance Marketing - A Modern Optimisation & Measurement Framework, with Vervaunt Co-founder Josh Duggan 43:20

13d ago43:20

43:20

This podcasts explores the evolution of performance marketing in 2025 with Josh Duggan, co-founder of award-winning agency Vervaunt. With over 14 years of experience, Josh shares his expertise on how digital marketing optimisation has changed, focusing on measurement and the impact of new technologies. Key reasons to listen: Expert insights: gain v…

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EP317: Unlocking Profit - The ROI of Building Accessible Websites, With Industry Expert Bet Hannon 49:55

22d ago49:55

49:55

Here's why you should listen to this podcast... 25% of adults worldwide are affected by disability, whether temporary or ongoing, and they control around $8 trillion in disposable income. When you're not focusing on accessibility, you're leaving money on the table as an ecommerce brand. Chapters: [00:30] Introduction to Web Accessibility [06:00] Un…

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Build Your Marketing Machine: Stop Chasing Trends & Start Creating Systems: with Jeff Wenberg 38:01

23d ago38:01

38:01

If your marketing feels like guesswork — some months booming, others bone-dry — today’s episode will show you exactly what’s missing. Sam sits down with Jeff Wenberg, founder of Offer Evolution and former early-stage team member at Leadpages and Zipify Apps, where he helped scale tech companies by focusing on one core principle: ➡️ Marketing works …

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EP316: Decoding Shopify's Strategy - What Shopify's Product Direction Means for Your Ecommerce Business 39:13

29d ago39:13

39:13

Decoding Shopify's Strategic Shift: What It Means for Merchants In Gartner's recent Magic Quadrant, Shopify has gained significantly in Execution and Vision. Whilst analyst reports shouldn't be seen as definitive, what's interesting is charting Shopify's fast ascent from challenger to leader. In this podcast, James & Paul look at the key strategic …

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Why Communication Is a Strategic Advantage: Joshua Altman 51:14

1M ago51:14

51:14

In this episode, Sam dives deep into the power of communication as a growth driver — not a buzzword. Joshua Altman, former Capitol Hill journalist and now pioneer of the Fractional Chief Communications Officer (CCO) model, explains how smart communication shapes perception, accelerates decisions, builds trust, and connects every part of a business …

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EP315: Scaling Smart - How To Make Better Technology Choices for Ecommerce Growth, With Lauren Muir 1:02:46

1M ago1:02:46

1:02:46

Navigating the Tech Landscape: A Guide for Growing Ecommerce Businesses Choosing the right technology can make or break your business as it scales. This episode delves into the critical decisions ecommerce leaders face when selecting tech solutions that align with their growth strategies. Our guest, Lauren Muir, was the Head of Ecommerce at Oh Poll…

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Ben Adkins on Building 7-Figure Marketing Systems that Sell Themselves 1:10:25

1M ago1:10:25

1:10:25

From Chiropractic Tables to Digital Empires: Dr Ben Adkins on Building Systems That Sell Themselves Guest: Dr Ben Adkins — Founder of Fearless Social and One Hour Influencer Host: Sam Penny Duration: 1h 10m Episode Overview Dr Ben Adkins went from an overworked chiropractor in a small town to one of the most trusted marketing minds online. When fac…

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EP314: Beyond Quick Fixes - How Puresport is Building a Category-Defining Community-Driven Brand, With CEO Daniel Temm 51:53

1M ago51:53

51:53

In this podcast, discover the inspiring ecommerce growth story of Puresport, a brand that has carved a niche in the sports nutrition industry by championing authenticity and community. Founded by professional rugby players Grayson Hart and Adam Ash, and under the expert guidance of CEO Daniel Temm. Puresport was born from a quest to find natural al…

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EP313: Mastering Ecommerce Operations - Secrets to Scaling Success with HighCohesion CEO Aran Kapila 53:47

2M ago53:47

53:47

In the latest episode of our podcast, we cover the operational backbone of ecommerce businesses with industry thought leader Aran Kapila, CEO of leading integration platform HighCohesion. As ecommerce continues to grow, and tech stacks diversify, the importance of robust operations is more critical than ever. Aran shares invaluable insights on how …

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John Solleder on Building People, Purpose & Value That Lasts 1:05:01

2M ago1:05:01

1:05:01

In this episode of Built to Sell | Built to Buy, host Sam Penny sits down with entrepreneur, author, and mentor John Solleder, whose 40-year career has been dedicated to one thing: helping people unlock their potential. From humble beginnings in New Jersey to building international, people-driven enterprises, John has spent decades proving that lea…

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EP312: From Concept to Launch - Crafting Paul Smith's Premium Loyalty Experience, With Head of Digital Hannah Bennett 36:28

2M ago36:28

36:28

Subscribe for alerts: http://eepurl.com/gJFLtj Podcast summary: Join us for an insightful episode, where we delve into the intricacies of Paul Smith's innovative loyalty program. Discover how this premium brand navigated the challenges of creating a unique customer experience that aligns with its heritage and values. We're joined by Paul Smith's He…

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Is Apple Mac Really Worth It for Your Business with Mus Melemendi 29:14

2M ago29:14

29:14

Are you sure your business is using the right system? In this episode of The Cyber CEO, host Haree Patel sits down with Senior Engineer and Team Lead, Mus Melemendi, to settle one of the longest-running debates in business tech: Windows vs macOS. Whether you’re a loyal Windows user or an Apple devotee, this episode explores which platform truly mak…

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Culture Branding: How to Build a Company That Moves 56x Faster — with Nader Safinya 1:03:01

2M ago1:03:01

1:03:01

In this episode of Built to Sell | Built to Buy, host Sam Penny sits down with Nader Safinya, founder of Black Ribbit and creator of the Culture Branding™ methodology — a powerful framework that bridges brand, culture, and leadership to accelerate decision-making and deepen loyalty inside and outside organisations. Over two decades, Nader has worke…

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EP311: Replatforming 2.0 - Innovative Approaches for Today's Technology Migration Challenges 43:37

2M ago43:37

43:37

Get inbox alerts when new episodes drop: http://eepurl.com/gJFLtj Podcast summary: James & Paul delve into the transformative world of replatforming projects, exploring modern strategies that redefine success in the current digital landscape. We share real-world insights and experiences, offering listeners a informative guide to navigating the comp…

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Culture That Sells: Chris Dyer on Transparency, Trust & Remote Leadership 52:27

2M ago52:27

52:27

When it comes to building a business people actually want to buy, it’s not just about profits — it’s about people. In this episode, Chris Dyer, bestselling author, culture consultant and former CEO of PeopleG2, joins Sam Penny to unpack how company culture directly drives performance, profitability and business valuation. Long before remote work be…

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EP310: What Shopify’s OpenAI Checkout Integration Means For Ecommerce Brands 53:15

2M ago53:15

53:15

Summary: James & Paul delve into the evolving landscape of agentic commerce, with agency leaders Chris Marshall of Onstate and Liam Quinn of Visualsoft. The podcast focuses on the recent integration of OpenAI's technology with Shopify. The discussion highlights the potential impact of AI-driven commerce on ecommerce brands, emphasising the need to …

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Passwords are Dead. Which Security Method Should You Trust with Adrian Clements 56:25

2M ago56:25

56:25

By Haree Patel

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Brian Samson on Coffee Culture, Entrepreneurship & Global Business CTUT - 41 46:08

2M ago46:08

46:08

By Ultimate Treat Team with Guest: Brian Samson

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Behaviour Drives Money: Hugh Massie on DNA Insights, Leadership, and Building Exponential Businesses 1:07:57

3M ago1:07:57

1:07:57

What if the way you’re wired is silently driving every financial and business decision you make? In this episode of Built to Sell | Built to Buy, host Sam Penny sits down with Hugh Massie, founder of DNA Behavior International, to explore how our natural behavioural wiring influences money, decision-making, leadership, and ultimately the value of a…

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EP309: How to Supercharge Shopify CRO: Segmentation, Personalisation & Testing, With Visually Co-Founder & Vervaunt CRO Lead 57:14

3M ago57:14

57:14

Unlocking the Secrets of Shopify Conversion Rate Optimisation: A Must-Watch Podcast In the latest episode, we dive deep into the world of Conversion Rate Optimisation (CRO) with industry experts Anya Geimanson, Co-founder of Visually, and Nick Phipps, CRO lead from Vervaunt. This podcast is a treasure trove of insights for anyone looking to enhance…

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Solving the Uptake Problem in Coffee Business Operations CTUT - 40 10:37

2M ago10:37

10:37

Episode Overview Episode: 40 Title: Solving the Uptake Problem in Coffee Business Operations Hosts: Kevin and Brian Key Topics Covered The Uptake Problem in Coffee Businesses Understanding why standard operating procedures fail in small coffee businesses Common barriers to implementation in startups The gap between knowing and doing in operational …

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Jim Penman: From a $24 Lawn-Mowing Gig to a Global Franchise Empire 1:02:39

3M ago1:02:39

1:02:39

What does it take to turn a side hustle into a household name? For Jim Penman, it started with mowing lawns for twenty-four dollars a week — and grew into Jim’s Group, one of the largest and most recognisable franchise networks in Australia and beyond. In this conversation, Jim shares the story of how he built a brand that now stretches across more…

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Why Cloud is the Future for Businesses with Amish Sanghrajka 36:01

3M ago36:01

36:01

Still running your business on old servers? In this co-hosted conversation, Haree and Amish (COO at iceConnect) break down when and why to move to the cloud, without the jargon. If you’re a founder, CEO or Ops Lead juggling remote work, spiralling IT costs and security worries, this episode shows how cloud migration cuts capital spend, boosts flexi…

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Kickstarter Coffee Creations CTUT - 39 10:04

3M ago10:04

10:04

Show Notes Chapter 1: Brewing Innovation Key Topics: Kickstarter coffee projects have collectively raised over $3.7 million FinalPress V2 spotlight: Mini plunger for in-cup brewing Raised nearly $1.5 million from 24,000+ backers Eliminates the need for bulky equipment Brian's café emergency story: How a simple hand plunger saved a busy lunch rush D…

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EP308: Redefining Customer Experience & Loyalty - Why Ecommerce Brands Need A New Mindset To Win, With Customer First Group Founder Martin Newman 53:27

3M ago53:27

53:27

Podcast summary:It's hard to keep customers happy, and coming back for more. Businesses are constantly seeking innovative ways to enhance customer experience and drive growth. In our latest podcast, we delve into a transformative approach with insights from Martin Newman, one of the world’s leading authorities on customer centricity.Martin challeng…

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EP307: What Does Good Web Design For Ecommerce Actually Mean? An Objective View On Balancing Brand vs. Commerce 47:11

3M ago47:11

47:11

Summary: Design is critical to ecommerce success. However, design discussions can be fraught with emotion and subjective views. And design execution is influenced by the brand, customer demographic, product range and price point. In this podcast, James Gurd and Paul Rogers delve into the nuances of good ecommerce web design. They explore the subjec…

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Brewing Balance with Monica (MJ) Mitchell: Coffee Rituals to Prevent Burnout for Women Entrepreneurs CTUT - 38 26:42

3M ago26:42

26:42

Guest: Monica Jeane (MJ) Mitchell Website: mjmitchell.com Specialty: Preventing burnout in women entrepreneurs through sustainable business practices Key Topics Discussed: 🌅 Morning Coffee Rituals MJ's daily routine: Dog walk → Coffee on back patio → Grounding before the chaos The power of calm before diving into business demands Creating sacred sp…

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From Rock Bottom to Exit: John Williamson’s Journey with Construct Health 1:09:47

3M ago1:09:47

1:09:47

What does it take to build a company, nearly lose it twice, and still walk away with a successful exit? In this episode, Sam Penny sits down with John Williamson, founder of Construct Health. John grew his physiotherapy business to 40 staff, faced near-bankruptcy during the mining downturn, and ultimately rebuilt, restructured, and sold his company…

4M ago10:38

10:38

Myths, Monks, and the Global Spread of Coffee Unpack the legendary tale of Kaldi and his energetic goats, and how coffee’s appeal was first recognised on the Ethiopian plateau. Trace coffee’s journey from mystical discovery to daily ritual—its migration via Arabian monasteries, the creation of early coffee houses, and their role as 'Schools of the …