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Online Customer Experience Podcasts

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Pat Flynn from The Smart Passive Income Blog reveals all of his online business and blogging strategies, income sources and killer marketing tips and tricks so you can be ahead of the curve with your online business or blog. Discover how you can create multiple passive income streams that work for you so that you can have the time and freedom to do what you love, whether it's traveling the world, or just living comfortably at home. Since 2008, he's been supporting his family with his many on ...
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This is Online With Amr The Internet Guy! The show focuses on entrepreneurs and business owners to help them become more successful in conducting their business on the web without being stuck with Technology, getting a headache, pulling their hairs out, or buying expensive software. In this Show and Podcast, we will be sharing many tips and quick hacks to help you get ahead of your competition. Most of the episodes will be in an "interview" format with Industry leaders, Web experts and Entre ...
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This podcast focuses on helping Business leaders, Founders, Sales Professionals, Commercial directors, and CFO's make informed business decisions when it comes to marketing. The podcast is designed to give non-marketing professionals the tools and knowledge to optimise their customer purchase journeys across online and offline touch points in order to see a real impact on their bottom line. New episodes come out every week. For future episodes, you can send your questions to me via LinkedIn ...
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Behind the Review

Entrepreneur Media

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Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features candid conversations with entrepreneurs and industry leaders—uncovering the stories, surprises, and creative strategies behind successful businesses. Whether you’re looking for inspiration, actionable tips, or insights to help your own business grow, tune in for fresh perspectives and expert advice, now also available on YouTube.
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There’s nothing worse than losing customers to independent garages and quick lubes after the OEM warranty expires – which happens 70% of the time! As a car dealership, your #1 goal is keeping customers — and to do that, you need quality employees, an optimized service department, and benefits that matter to your customers. Imagine transforming your service department into a powerhouse of customer retention and satisfaction. Picture a dealership where your team is motivated, your customers ar ...
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Welcome to The Home Builder Digital Marketing Podcast! Over 90% of today’s home buyers start their buyer journey online. Here we talk with not only industry experts, but also your fellow home builder marketers to learn how you can succeed in our incredibly competitive digital world. Hosts Greg Bray, President of Blue Tangerine, and Kevin Weitzel, VP of Business Development and Sales at Outhouse, bring you a wealth of home builder online marketing experience. Join them each week as they inter ...
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Add To Cart is Australia’s leading eCommerce podcast Hosted by eCommerce expert Nathan Bush, this show express-delivers insights, strategies, and stories from the frontlines of online retail. Tune in every Monday for deep-dive interviews with eCommerce leaders, and every Friday for our signature 'Checkout' episodes - quick, actionable takes on what’s trending in eCommerce, retail, and digital marketing. If you're growing a Shopify store, leading a retail team, or just trying to stay one step ...
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Monday through Friday, Marketplace demystifies the digital economy in less than 10 minutes. We look past the hype and ask tough questions about an industry that's constantly changing.
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The best SEO podcast for entrepreneurs and creative small business owners who want to build a better website to grow their business! ✨This SEO-focused podcast combines brand strategies mixed with fresh ideas for websites, digital marketing, and customer experience. ✨WHY SEO? ✨SEO is important because it can help a business be found by people searching for what they sell. In 2025, SEO for LLMs and AI-powered search engines will grow in importance. But don't feel overwhelmed: SEO can be simple ...
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Honest Ecommerce

Shopify Expert Chase Clymer

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Honest Ecommerce is in the top 5% of podcasts and has been one of Shopify's picks for best business podcasts for years. Shopify Expert Chase Clymer and his guests provide online store owners with honest, actionable advice to increase their sales and grow their business.
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CSA farmer and marketing specialist Corinna Bench from MyDigitalFarmer.com and Shared Legacy Farms brings you the My Digital Farmer podcast, revealing the best online marketing strategies you can apply to your retail farm business to help you grow your leads and sales. These days, it's not enough to just grow your product. You've got to be able to sell it too. In this podcast you'll be exposed to the fundamentals of marketing theory and practice so you can apply them to your own business.We' ...
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Running a Shopify store? You know it's not just about finding the right apps—it's about knowing which strategies actually work when the stakes are real. I'm Steve Hutt, and every week I sit down with Shopify founders, marketing experts, and industry insiders who've been exactly where you are. We skip the theory and dive into what's actually moving the needle right now. Since 2016, eCommerce Fastlane has been the weekly pit-stop for ambitious DTC founders and marketers. With over 2 million do ...
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Entrepreneur Stories 4⃣ Inspiration

Millionaire Interviews Podcast & Sir Austin Peek

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Entrepreneur Inspiring Stories to Help Motivate, Build, & Grow Your Successful Business with a Master Class from Entrepreneurial Thought Leaders that tell it How It Is... Millionaire Interviews is actionable advice for the (future & present) Entrepreneur, Thought Leaders, Solopreneur, Youpreneur, and Small Business Owner. The host interviews Business Founders in the Product, Service, Real Estate, and Tech industries so they can teach you from their experience. Connect with other Listeners @ ...
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In 2015, as a new mum, I left my 10-year teaching career to pursue the freedom-filled life my family deserved. With no business experience and this podcast as my starting point, I built a multi-million-dollar online education business, powered by Instagram and content marketing. The Mums With Hustle podcast is where I share my real journey, lessons, and strategies, alongside stories from the women I’ve coached and guests who inspire. It’s your space to learn, grow, and build a business by de ...
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World777 is a premier online gaming and betting platform tailored for Indian users. It offers a diverse range of services, including sports betting on cricket, football, and kabaddi, as well as a variety of casino games like Teen Patti, rummy, and slots. The platform supports seamless transactions through popular Indian payment methods such as UPI, Paytm, and Google Pay. With a user-friendly interface and 24/7 customer support, World777 ensures a secure and enjoyable gaming experience.
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Trying to work out how to acquire more customers? Need to improve customer retention? Or just looking for some reassurance you’re on the right track? That’s what the eCommerce MasterPlan is here for. Every week we interview an e-Commerce business person (owner, manager or marketer) with a fascinating insight into successful online retailing. Their business might be a UK mail order retailer, an online-only store from Australia, or a brick and clicks business from the USA – but every one of th ...
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My Online Fashion Store stands out as one of the most trusted wholesale fashion dropshippers for boutique owners and online retailers in the U.S. With thousands of trendy, ready-to-ship styles for women including dresses, tops, loungewear, plus-size clothing, and more the platform makes inventory management effortless. All items are stocked in the U.S., ensuring fast processing and quick delivery, with no need for upfront bulk purchases. Retailers can customize packing slips with their brand ...
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The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj AI Research CEO Daniel Faggella and team interview top AI executives from Fortune 2000 firms and unicorn startups - uncovering trends, use-cases, and best practices for practical AI adoption. Visit our advertising page to learn more about reaching our executive audience of Fortune 2000 AI adopters: https://emerj.com/advertise
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The experiences of customers, patients, citizens, employees... are key to your organization’s success and therefore should be coordinated very carefully. This podcast is your go-to-place to learn about how to design human-centered services and get advice from practitioners. Read more about experience innovation on https://www.smaply.com/blog or create your own journey maps, personas and stakeholder maps on https://www.smaply.com
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Kiwi Web Solutions offers professional Roofing Web Design Services tailored specifically for roofing businesses looking to attract more local clients and showcase their expertise online. With a deep understanding of the roofing industry, the company designs websites that not only look modern and professional but also convert visitors into leads. Each site is fully mobile-friendly, fast-loading, and optimized for search engines, ensuring potential customers can easily find and connect with lo ...
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Welcome to the Experiment Zone! Join us as we dive deep into the world of customer journeys and user experiences, with a special focus on conversion rate optimization. Every week, we’ll be doing website teardowns, store critiques, and live conversion strategy sessions. During these sessions, host AJ Davis will be leading the way and sharing her screen while walking you through the strategies that her guests will use to boost website visitor conversions. Our main aim is to help YOU discover n ...
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[Business > Entrepreneurship] Da Boss Experience is hosted by Michele Davis (Coaching Business Architect) and is a podcast focused on helping coaches and other service based businesses design an irresistible offer and power it with automation so they can generate sales even while they sleep. Join me and my occasional special guests as we have impactful discussions and share actionable strategies to thrive while dealing with the reality of growing an online business.
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Selling products online is challenging and can lead to poor customer experiences. In each episode, we explore how entrepreneurs and organizations in e-commerce are delivering delightfully unexpected experiences to their shoppers and customers! Amazon FBA, Shopify, artificial intelligence... We’ll discuss what matters today and what you can do to build a better eCommerce business, we’ll show you how! :) Appreciate the show? Leave us a review and rating in iTunes, or wherever you get your podc ...
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Three BROADS (Lori Highby, Kris Harrington, and Erin Courtenay) bringing you stories and strategies exploring manufacturing topics that challenge the status quo while laying the foundations for future success. Together with special guests they’ll celebrate what’s working and unpack what is not so YOU can learn, grow, and succeed. The hosts are a BROADcast for Manufacturers are: Kris Harrington | President and COO of GenAlpha Technologies | linkedin.com/in/kristinaharrington Kris Harrington i ...
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"Brian Wright is a combination of Marcus Lemonis from the Profit and the entire Shark Tank Team." Dr. Staci Frankowitz Welcome to The Brian Wright Show. A podcast dedicated to entrepreneurs, their team members and their families but for anyone wanting to transform their life, career and/or business in the new economy. After eight seasons as the host of The New Patient Group Podcast, the show has been rebranded to The Brian Wright Show. The Brian Wright Show Audio Experience is hosted by glob ...
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The Winning Ecommerce is for small and medium e-commerce entrepreneurs. There's no better way to learn how to build a great ecommerce brand than people who've done it before. We bring on merchants and experts and dive into how they built their businesses and their top lessons learnt. Your host Shahram Anver is one of those knowledge junkies always looking to learn more, join him for the ride. He's an ex-TripAdvisor optimization consultant and the co-founder of DataCue.
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Join Jonny Ross, Fractional CMO (Chief Marketing Officer) & Digital Marketing Strategist, in his podcast The Jonny Ross Fractional CMO - formerly the Jonny Ross Audio Experience. Full of stories, marketing tips, tricks and strategy, along with interviews from inspirational business leaders. Looking for marketing strategy? Jonny delivers marketing consultancy, marketing training and marketing campaigns on a daily basis. This podcast is a place to share his wealth of knowledge with you, and to ...
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Are you ready to leverage the power of business process improvement tools to enhance your profit margins and achieve a better work-life balance? Welcome to The Well-Oiled Operations Podcast, where you'll join forces with Stacy Tuschl—an accomplished International Best-Selling Author, astute Business Coach, and successful Multiple 7-Figure Business Owner. Stacy will serve as your trusted guide on a transformative journey, unveiling highly effective systems and strategies to improve business o ...
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Stories of your customers on their journey, and how they build or break relationships with companies like yours. Host Russel Lolacher shares real customer experience case studies in a 1950s radio drama narration style with modern tips and analysis. Born from The Upsell.com Blog, The CX Storytime Podcast: Tales from the Customer Journey presents true customers' stories including the impacts of their customer experiences, followed by valuable strategies on engagement and retention to help you ...
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Talk Copy to Me is your go-to resource for transforming your business's message into meaningful connections and measurable results. Whether you're diving into SEO, crafting website copy that converts, or building your brand's story, each episode delivers actionable strategies you can implement right away. Your host, Erin Ollila, is a sought-after content strategist and SEO expert who's helped brands like Oracle, Amazon, Hills Pet—as well as many other billion-dollar brands and itty bitty bus ...
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Piyush Poddar in conversation with leaders in digital who are transforming platforms for big brands the world over. Listen in to hear the human stories behind their successes and failures, and what it takes to change experiences online for the better.
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Winning With Shopify

Winning With Shopify

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The one stop Shopify Podcast. Weekly information for people looking to start, grow and accelerate and Win with their Shopify store without being too techy. Your host Nick Trueman has over 15 years experience and started hosting this Shopify Podcast in 2020. Nick's been in the digital arena for a long time, loves Shopify and will be sharing his knowledge and interviewing experts from Shopify app creators, business gurus and marketing experts. It's not hard if you have the right advice to buil ...
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Crystal Cloud 9 is redefining the online weed shopping experience with premium-quality cannabis products and exceptional customer service. As a trusted dispensary, they offer a curated selection of flowers, edibles, concentrates, and accessories, catering to both recreational and medicinal users. With their commitment to quality, Crystal Cloud 9 partners with top cultivators and brands to ensure every product meets the highest standards. Shopping is effortless, with a user-friendly website a ...
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Playexch

Playexch

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Playexch is an online casino and sports betting platform distinguished by its extensive game selection, encompassing slots, table games, and exclusive titles found only on their site. With a user-friendly interface, diverse deposit and withdrawal methods, and dedicated 24/7 customer support, Playexch.Com caters to both novice and seasoned players. This robust combination of features makes it an ideal choice for anyone seeking a premier online gaming and sports betting experience. Discover wh ...
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Online Retailer

Online Retailer

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Brought to you by Online Retailer, Australia’s leading retail tech conference and expo. Recorded live at Online Retailer Conference & Expo, we chat with world-class digital leaders to bring you industry insights, practical examples and actionable ideas from our incredible community of retail renegades, marketing masters and creative entrepreneurs who all want to do retail business big. Ready? Let’s talk shop.
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Hear the stories, learn the proven methods, and accelerate your growth and future through entrepreneurship. Welcome to The Foundr Podcast with Nathan Chan. About the show: For over a decade, The Foundr Podcast with Nathan Chan has been a leading entrepreneurship podcast for open-book conversations with, by, and for founders. Whether you're starting, building, or dreaming about your business, The Foundr Podcast is where you can access experienced founders who've been in your shoes to learn th ...
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Counsel Cast

Karin Conroy

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Law school prepares you for legal battles, but a law degree is not enough to win in the marketplace. The legal industry presents marketing challenges unlike those found elsewhere, and therefore you need to equip yourself with the best digital marketing practices to achieve meaningful results. You must start moving beyond usual tactics and implement strategies that align with your goals. You require experienced representation to help you navigate the twists and turns of a complex battle for c ...
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Philip Pravda: A Legacy in Menswear, Reinvented for the Modern Era Philip Pravda, founder and CEO of SuitCafe.com, is a seasoned expert in luxury menswear with over 35 years of experience in the industry. Coming from a long line of clothiers spanning generations, Philip grew up immersed in the world of fine tailoring, learning firsthand from his father, grandfather, and great-grandfather. His expertise in luxury Italian fabrics, custom suiting, and high-end fashion retail has made him a reco ...
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Courses Done Right Show

Ali & Co. Marketing

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The Courses Done Right Show teaches you the ins and outs of creating a quality online course. These lessons translate into developing a stronger business and higher quality of life. We cover everything from team, relationships, marketing, communications, systems, growth, customer experience, mindset, tech stuff and more! This podcast is a production of Ali & Co. Marketing, LLC Visit the website at: www.AliandCoMarketing.com
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Commerce Minded

Stephen Callender

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A podcast that goes behind the scenes of ecommerce businesses and their custom online stores. We talk to ecommerce merchants of all stripes—from companies who are just starting out with no idea what they’re doing to seasoned veterans making millions a year. Vendors, services, and other ecommerce experts—they’ll be here too. All the secrets of planning, building, and maintaining successful online businesses are revealed. And along the way, we get to know some of the brightest minds in ecommer ...
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Discover what works in dietary supplement marketing. If you’re a supplement brand, this show will uncover: - How to maximize your supplement marketing - What are the top supplement trends? - How to use YouTube ads to grow a health supplement business - What is the best way to grow a supplement brand? - How to grow a supplement company - What are the best supplement marketing strategies that work - Is a supplement business profitable - Who buys supplements - Supplement funnel hacking - How to ...
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When you’re just starting out, the fastest way to grow isn’t automation, ads, or scaling systems — it’s doing things that don’t scale. In this episode, I share why the most successful founders — from billion-dollar startups to small ecommerce brands — all begin by leaning into the unscalable. From replying personally to every email, to sending hund…
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There’s a race going on among tech firms — big and small — to join in the construction of what President Trump has dubbed the Golden Dome, a missile defense system similar to Israel’s Iron Dome. Tens of billions of dollars in military contracts are at stake. In fact, the total cost might be in the trillions and the project could stretch a decade. T…
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In this episode of Counsel Cast Chambers, we revisit key insights from our conversation with Cindy Chang, focused on using brand personality to connect with the right clients and stand out in a crowded market. Cindy provides actionable advice on defining your firm's voice, creating emotional resonance, and building a brand that attracts your ideal …
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Today’s guest is Aaron Demory, Senior Partner at Fearlus and Chief of Information Technology and Security at the FDIC. Aaron joins Emerj Editorial Director Matt DeMello on today’s show to explore how organizations can safeguard institutional memory, align data strategy with cultural goals, and rethink success in the age of AI. With experience spann…
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Ty Haney is a serial entrepreneur and three-time founder best known for building Outdoor Voices into one of the most recognizable activewear brands of the last decade. After proving that approachable, inclusive movement could compete with performance-first giants, Ty went on to launch Joggy, a natural energy brand, and TYB, a community commerce pla…
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Here’s cautionary tale for you, out of China, about a young woman who says she fell in love with an artificial intelligence chatbot. There have been well-publicized instances of people seeking companionship from chatbots and it leading to tragedy. In this instance, it caused heartbreak. The story involves the Chinese AI firm Deepseek which, earlier…
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Ian Leslie is an eCommerce CMO who’s also done stints in SaaS marketing, journalism, and education. Probably best known for his 10 years driving 15x eCommerce revenue growth at B2B eCommerce furniture brand Industry West, where (as regular listeners to this show will know) he was always up to something different with his marketing budget – that usu…
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Sales is never just sales. It is a mirror. In this episode, I share my honest perspective as both a buyer and a seller. I talk about what I love about being sold to, what I dislike, and why I am committed to creating intentional customer journeys that feel alive, valuable, and deeply considered. I introduce The Sales Paradigm Shift, a framework for…
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Explore KADI | StudioHawk Harry Sanders is best known as the founder of StudioHawk, Australia’s largest dedicated SEO agency. But in this episode of Add To Cart, Harry reveals a new chapter: co-founding KADI Luggage, a consumer travel brand launched in 2023. His journey shows what happens when deep digital expertise meets product ambition: you get …
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"Send me a text" The Supplement Industry Revolution: Why 90% of Brands Are Failing (And 5 That Aren't) The supplement industry just split in half. On one side, you've got brands burning through cash on Facebook ads, racing to the bottom on price, and struggling to survive. On the other side, there are companies quietly making 8 and 9 figures by bre…
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Brian Littlefield is the co-founder and Chief Product Officer of Jocko Fuel—one of the fastest-growing supplement brands in America. But his story didn’t start in a boardroom. It started with a life-changing health wake-up call. In this episode, Brian shares how he went from overweight and directionless to building a trusted supplement empire backe…
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Jennifer Gilbert is the Head of Digital at Nutra Organics, and a former ecommerce leader at RY.com.au, The Facial Co., and Makeup Cartel. With a background in musical theatre and a serious knack for CX, she’s now driving digital growth for one of Australia’s most beloved health food brands. In this episode, we cover: How a benefit-led quiz skyrocke…
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Your AI keeps giving you generic copy because it doesn't know your business the way a human copywriter would. Most people think the solution is better prompts, but that's like thinking good copy just means better grammar. You're missing the entire strategy layer underneath. In this episode, I explore why AI training fails for most business owners a…
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I was recently featured in Alex Hormozi’s $100M Money Models as a case study—and in this video, I’m breaking down the exact playbooks we used to scale Well-Oiled from a $5M company to a $15M company (and beyond). Here’s the thing: playbooks aren’t just for massive corporations. If you’re a small business owner and you don’t have them in place, you’…
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During the 2024 election, the cryptocurrency industry, including political action committees, accounted for nearly half of all of the corporate money going into the election, according to the watchdog group Public Citizen. That spending helped make Congress and the Trump administration more friendly to the crypto industry. Now, in the run-up to the…
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Global sourcing has long been a barrier for small and medium-sized businesses (SMBs). Language differences, compliance challenges, logistics hurdles, and trust issues can overwhelm even the most determined entrepreneurs. In this episode of the AI in Business podcast, Kuo Zhang, President of Alibaba.com, shares how new technologies—including Alibaba…
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Welcome to the second episode of "Web Tips for Entrepreneurs" – the mini-series from "Online with Amr the Internet Guy"! First of all, thank you for being here; it means a lot to me. In this episode, we're diving into the second step for any business owner looking to build a website: selecting the best hosting company and plan for their website. In…
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There’s a new class action lawsuit against Amazon Prime Video that’s once again elevating the question of ownership in the digital age: Who actually owns a movie, a song, a video game?Buy a physical copy, like a CD or DVD, and the answer is obvious. But buy a digital copy, and the answer gets very complicated. Marketplace’s Nova Safo spoke with Aar…
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In this episode, I walk you through specific customer phrases and dialogue strategies that boost confidence, spark curiosity, and increase conversions at your booth. You’ll learn: Buzzwords that create urgency, desire, and trust How to use the "suggestive sell" and assumptive close Upsell, downsell, and cross-sell phrases that increase cart size Ti…
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This week on The Home Builder Digital Marketing Podcast, Sara Williams of Aras&Co joins Greg and Kevin to discuss how home builders can find the right sales and marketing support for sustainable business growth. https://www.buildermarketingpodcast.com/episodes/286-finding-home-builder-marketing-support-sara-williams…
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The inspiring journey of Pana Food Truck. Founder Herman Sierra shares how he and his brother brought Venezuelan arepas to California, overcoming setbacks and building a community one customer at a time. Hear about navigating business challenges, keeping the menu authentic (and simple), mastering social media, and the leap from food truck to brick …
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#891 I went from a terrified first-time speaker in 2011 to standing on over 350 stages. I've also earned more than half a million dollars in speaking fees and had priceless networking opportunities at these events. With live talks being more lucrative than ever in 2025, how do you build a career around your presentations? In today’s episode, I shar…
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In this episode of the Simple and Smart SEO Show, Crystal Waddell (me!) sits down with Jamie Trull for part 2 of our interview to dive deep into the concept of Hidden Profit. Jamie shares her journey of shifting focus from revenue to freedom, explaining how small optimizations can lead to big financial wins. They discuss the importance of aligning …
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Today's episode deconstructs the challenges that are keeping DTC founders up at night in 2025: collapsing ad returns, scattered customer journeys, and the fragmented tech stacks blocking profitable growth for Shopify brands. As email, SMS, WhatsApp, and paid social blend into an omnichannel jungle, most teams are stuck juggling disconnected dashboa…
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Most ecommerce founders think the only way to grow is to get more traffic — but often, the fastest way to increase sales is by making more from the traffic you already have. In this episode, I share a proven “second sale” strategy you can use to increase your conversion rate, average order value (AOV), and customer lifetime value (CLV) without spen…
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A recall feels like a headache until you see it for what it really is: a built-in reason for lapsed customers to walk back through your service doors. If you’re letting those opportunities slip, you’re leaving retention, CP revenue, and future vehicle sales on the table. The fix? Treat recalls like a strategic program, not a one-off task. In this e…
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In this episode, I’m joined by Jake Isham, CEO of Creative Minds, to talk about the significance of omnipresence in the digital landscape, especially for lawyers. He emphasizes the importance of being visible on multiple social media platforms and leveraging AI tools for content creation. Jake outlines strategies for building trust through consiste…
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You started your business for freedom. Freedom to set your own schedule, work from anywhere, and create something meaningful. But does it really feel like freedom anymore? In this episode, Kari Lotzien dives deep into the hard truth that many entrepreneurs face: When your business relies completely on you, it’s not scalable. Kari walks you through …
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Clinical trials are growing more complex, and nowhere is that more evident than in oncology and obesity research. As sponsors push for reliable, real-time patient data, the role of electronic clinical outcome assessments (eCOAs) has never been more critical. These tools determine not only how patients report on their quality of life but also how sp…
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Bradley Savage is the Founder & CEO of Gardencup, aka Salad as a Service, a D2C meal subscription brand that ships ultra-premium, ready-to-eat salads and produce snacks nationwide. What started with Brad taping boxes in his kitchen after getting tired of eating hot pockets every day has grown into a $29M ARR brand in just 18 months. Along the way, …
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Borders may be invisible to most shoppers, but for businesses, they often mean delays, extra costs, and reams of paperwork. And amid Trump’s trade war, global trade is now faster and more complex than ever. Those new pressures have sparked a boom in new "customs tech" companies promising to speed things up. The BBC’s Leanna Byrne reports.…
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Click here to schedule free consultation with New Patient Group and/or WrightChat Click here to subscribe and watch on The Brian Wright Show YouTube Station Click here to subscribe to The Brian Wright Show Podcast Thank you to our Sponsors New Patient Group WrightChat Click here to Book Brian Wright to Speak at your Next Event About your Host "Bria…
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Charles Chakkalo is the Founding partner of Joey’z, an Amazon-first homewares brand. Since 2010, he’s been building a lean, everything-in-house Amazon operation focused on practical, everyday consumer goods. They also now sell across Walmart and eBay and even have a Shopify store too. In total, annual sales are now over $10million with growth at 20…
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What do you do when customers ask for a refund, want special treatment, or question your pricing? In this episode, I walk you through a real coaching moment from inside one of my programs where a woman was navigating those exact challenges. Instead of collapsing into guilt or people-pleasing, she chose to stay present, ask for coaching, and refine …
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David’s journey has been anything but ordinary. From studying zoology to leading AI-driven organisations, he’s built a career at the intersection of technology and business. Today, at Decidr.AI, he’s helping ecommerce brands cut the manual “tippy-tapping” across SaaS tools, unify their data, and make decisions that fuel growth instead of just effic…
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"Send me a text" In this episode, I break down why the supplement industry is splitting into two distinct groups: companies that own their customers and companies that just make products for other people's customers. You'll discover why chasing that big CVS or Walmart deal might actually destroy your brand, how direct-to-consumer supplement compani…
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Are last-minute customer doubts quietly sabotaging your Shopify store's conversion rate—even when your products shine and ad spend pays off? If abandoned carts and stalled sales feel all too familiar, this episode unlocks fresh, practical strategies for bridging the final gap between "add to cart" and "buy now." My guest today is Luca Borreani, co-…
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Julie Wainwright, founder of The RealReal, reveals how she built a billion-dollar resale marketplace that transformed luxury fashion. In this exclusive Foundr Podcast interview, Julie shares how she scaled The RealReal to over $1B in revenue, reached 38 million members, and took the company public on the Nasdaq. From her early lessons at Pets.com t…
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In this episode of the 90-Day Website Mastery Podcast, Jonny Ross and Pascal Fintoni address the critical challenge every business owner faces: What do you do when your website project isn't progressing as expected? The discussion provides practical guidance on managing web development relationships, preparing for crucial meetings with suppliers, a…
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In today’s Checkout, CEO and Founder of Try With Mirra, Pete Ceredig-Evans, gives us a behind-the-scenes look at what fuels his ecommerce brain, from the books that shaped his leadership style to the £400 iPhone book accident that still haunts him. In this episode, we cover: The most expensive online shopping mistake you’ll hear this week How Romy …
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Yoav Oz is the Co-Founder and CEO of Rep AI, the conversational commerce platform giving online shoppers the kind of guided experience you’d expect from an in-store salesperson. The spark came from Yoav’s own frustration: landing on ecommerce sites where he was ready to buy but stuck with eight pages of product copy and no one to answer his questio…
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I walk you through practical strategies to help you move from beginner to advanced when it comes to using AI in your business. Whether you’re just getting started or you’re ready to take things to the next level, I’ll show you real examples you can apply right away. I’ll also share how you can test this out in action—head over to my Instagram @stac…
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It’s challenging for parents to get access to their kids’ data to look out for online harms. In Congress, there's a bipartisan push to change that with a bill called Sammy's Law, named after a teen who died of fentanyl poisoning in 2021. He purchased drugs on social media. Marketplace’s Nova Safo spoke with Will Oremus, tech news analysis writer at…
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In this episode, Pavlé Sabic, Senior Director in Generative AI Solutions and Strategy at Moody’s, joins Emerj Editorial Director Matthew DeMello to discuss how agentic AI is redefining workflows in financial institutions. Pavlé explains why large enterprises are turning to AI-driven automation to overcome persistent challenges — from fragmented dat…
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Ever wonder what a farmer actually posts on social media every week? In this episode, I’m pulling back the curtain. You’ll hear the exact posts I published on Facebook and Instagram during the months of July/August—and more importantly, why I posted them. I’ll break down the thinking behind each caption, the strategy behind my weekly rhythm, and ho…
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