If it's true that "sober thoughts are drunk words" then we've seen people at their most authentic. That's what Wasted Truth is all about! Nik & Jill dive into the insanity of the bar and entertainment scene in Nashville and we tell those stories.
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The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions
Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.com Jeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus yea ...
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Top 10 Restaurant Technology Episodes of 2025: Insights and Innovations
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37:06In this episode, we highlight the top 10 most loved and impactful episodes of 2025, based on both personal enjoyment and audience engagement on YouTube and audio podcasts. Featuring industry experts and groundbreaking companies, we discuss technological advancements and strategic insights in the restaurant industry. Highlights include Bill Lindsay …
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"From Legacy to Innovation: The Pizza Inn Story"
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37:46In this episode, Jeremy Julian and Yvonne Lara discuss Pizza Inn's innovative marketing strategies and community engagement efforts. They explore how the brand has revitalized its image through local ownership and creative campaigns, such as the I8 promotion, which successfully increased sales and customer engagement. The conversation highlights th…
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Harnessing Technology and Marketing for Explosive Growth: The Hothead Burritos Story
35:54
35:54
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35:54In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian interviews Peter Wiley, co-founder and marketing IT mastermind behind Hothead Burritos. They discuss the company's innovative use of technology and marketing strategies which have fueled their rapid growth. Peter shares insights on the importance of integrating marketing …
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Building a Coffee Empire: The Success Story of Mokas Coffee and Eatery
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42:26In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian interviews Jason Ingermanson, the founder of Mokas Coffee and Eatery. Jason shares his entrepreneurial journey from starting a $30,000 coffee shop in a Kansas mall to growing multiple successful brands, including Freddy's Frozen Custard and Steakburgers. Celebrating Mokas…
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Scaling Success in the Restaurant Franchise World with Paul Tran
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43:52In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian converses with Paul Tran, a seasoned entrepreneur and franchise expert. With a 20-year journey in the restaurant industry, Paul shares his story of turning a student loan into a successful Cajun crawfish restaurant and subsequent experiences scaling major brands like Hala…
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Unlocking Hidden Revenue in Restaurants: A Conversation with Geoffrey Toffetti of FPG
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36:31In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian welcomes Geoffrey Toffetti, CEO of Frontline Performance Group (FPG), to discuss how restaurateurs can unlock hidden revenue, improve staff performance, and elevate guest experience without additional advertising costs. Geoffrey shares insights from his extensive career i…
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Innovations and Growth Strategy in Fast Casual: Featuring Jason Morgan of Original ChopShop
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34:06In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian welcomes Jason Morgan, the CEO of Original ChopShop, to discuss the brand's unique fast casual offerings and growth strategy. Jason shares his journey from accounting to hospitality, his experience with Zoe's Kitchen, and how he's leveraging those lessons at Original Chop…
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Revolutionizing Digital Signage with Eli Chmouni of Neon
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42:13In this episode of the Restaurant Technology Guides podcast, Jeremy Julian discusses the transformative journey of digital signage with Eli Chmouni, CEO of Neon. Eli shares his unique path to founding Neon, a company that simplifies digital signage for restaurants and retail with a plug-and-play approach. From his stint working at a Burger King dri…
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Building Restaurant Empires with Scott Taylor: From Law School Dropout to Industry Leader
45:50
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45:50In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian sits down with Scott Taylor, CEO of R&R Brands. Scott shares his fascinating journey from being a law school dropout to becoming a successful restaurateur. He provides insights into his experiences growing brands like Walk-Ons and Party Foul, discusses the structure and p…
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Transforming Restaurant Operations with Smart Energy Management: Insights from Powerhouse Dynamics
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39:32In this episode of the Restaurant Technology Guys podcast, Jeremy Julian hosts Jay Fiske, President of Powerhouse Dynamics. They discuss the impact of smart energy management on restaurant operations, with insights on how IoT and AI technology are revolutionizing areas from HVAC systems to fryers. Jay explains how these technologies reduce costs, w…
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Revolutionizing Restaurant Operations with AI-Powered Video Analytics
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38:10In this episode of the Restaurant Technology Guys podcast, Jeremy Julian sits down with Brock Weeks, CEO of Savvy, to discuss groundbreaking AI video analytics transforming multi-site restaurant operations. Brock explains how Savvy helps brands unlock valuable insights from video data, covering speed of service, guest experiences, staff performance…
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Unlocking Restaurant Profitability with Chip Klose
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42:13In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian dives into the intricacies of restaurant profitability with special guest Chip Klose, a bestselling author and host of the Restaurant Strategy Podcast. Chip shares his journey from theater to fine dining and emphasizes that profitability is the key measure of success in…
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Empowering Restaurants with Foodini: A Deep Dive into Allergen and Dietary Management
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37:52In this episode of Restaurant Technology Guides podcast, host Jeremy Julian sits down with Dylan and Erica, co-founders of Foodini, a groundbreaking tech solution aimed at addressing food allergies, dietary needs, and ingredient transparency in the restaurant industry. They delve into how Foodini's platform helps restaurants seamlessly document ing…
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Unlocking Restaurant Growth with Newk's Eatery CEO Frank Paci
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32:21
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32:21In this episode of the Restaurant Technology Guides podcast, Jeremy Julian, Chief Revenue Officer at CBS Northstar, interviews Frank Paci, CEO of Newk's Eatery. Frank shares insights from his extensive career in the restaurant industry, detailing Newk's history, menu innovations, operational strategies, and the brand's response to COVID-19. They di…
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Scaling Salad House: Technology, Operations, and Lessons Learned
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33:53
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33:53In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian speaks with Jarrod Bravo from Salad House. They discuss how Jarrod navigated the growth of Salad House from a single pizza restaurant to a prominent salad-focused brand across the northeast. Key topics include the importance of effective training, refining the menu base…
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Transforming Restaurant Operations with Rocket Box: A Deep Dive with Ross
32:26
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32:26In this episode of the Restaurant Technology Guys podcast, Jeremy Julian hosts Ross, the founder of Rocket Box, a company that revolutionizes third-party delivery and kitchen synchronization. Ross shares his inspiring journey from running a family pizzeria to founding a technology company aimed at solving inefficiencies in restaurant operations. Th…
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From Drive-In to Digital: Transforming Sonic with Technology
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59:21In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian speaks with Craig Miller and Cliff Hudson, two key figures behind Sonic's transformation into a digital-first, nationwide brand. They discuss their new book, 'Bricks and Clicks,' which details their journey of automating business practices right before COVID-19 and thei…
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Revolutionizing Franchise Management with Erin Hooper from Franchise Systems AI
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38:39
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38:39In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian speaks with Erin Hooper, head of Sales and Customer Success for Franchise Systems AI. They discuss the innovative end-to-end franchising system that Erin and her team have developed to streamline processes for franchisors and franchisees. Aaron shares insights about the p…
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Unlocking Restaurant Success Through Technology and Leadership with Eric Cacciatore
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46:55
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46:55In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian converses with Eric Cacciatore, founder and host of the Restaurant Unstoppable podcast. They discuss the journey and valuable lessons learned over 12 years and 1,200+ episodes of Eric's podcast. Key highlights include the importance of having integrity, always learning,…
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Optimizing Restaurant Operations with Service Physics: Insights from Industry Experts
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45:47In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian interviews Brian Reece and Steve Crowley, co-founders of Service Physics, a consultancy focused on optimizing restaurant operations. The discussion delves into the concept of service physics, which helps improve productivity for staff and guest experiences in restaurant…
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The Secret Science of Restaurant Fryer Oil Management with Ron Cardwell
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35:04In this episode of the Restaurant Technology Guides podcast, Jeremy Julian and guest Ron Cardwell from Restaurant Technologies Incorporated discuss the importance of cooking oil in the restaurant industry. Ron, the Director of Commodity Strategy, explains how their oil management system can help restaurants deliver the best guest experience through…
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Transforming Restaurant Culture and Leadership with Matt Rolfe
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41:20In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian is joined by bestselling author and speaker Matt Rolfe to discuss the critical role of culture in the restaurant industry. They dive deep into the challenges restaurants face when scaling and how effective leadership and clear communication can transform team dynamics. …
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Boosting Restaurant Engagement with CaptiveWiFi: An Interview with Founder Adam
45:23
45:23
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45:23In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian speaks with Adam, the founder of CaptiveWiFi. The discussion delves into the ways CaptiveWiFi is revolutionizing the use of WiFi in the hospitality industry by providing cloud-based, low-cost, high-value solutions that enhance guest engagement, loyalty, and revenue. Adam …
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Optimizing Restaurant Operations with COGS-Well's Bill Lindsey: From Cost Management to Menu Engineering
54:53
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54:53In this episode of the Restaurant Technology Guides podcast, host Jeremy interviews industry veteran Bill Lindsey, founder of COGS-Well, a company specializing in cost of goods sold software for restaurants. Bill shares insights from his long career in the restaurant industry, which began in 1974 as a restaurant manager and evolved into developing …
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This week on Wasted Truth, Nik and Jill are joined by longtime homie and absolute industry badass, Gemaal: the man behind Apertif, a high-end bartending company slinging booze at weddings and events all over. Nik’s worked with him for over a decade, so you know the stories run deep. From shutting down entire weddings three hours in, to witnessing g…
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Revolutionizing Restaurant Operations with TechRyde's Sandeep
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32:43
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32:43In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian sits down with Sandeep, the founder of TechRyde, to discuss how his innovative middleware solutions are transforming guest engagement and connectivity in the restaurant industry. Sandeep shares his journey from being a technology and POS installer to creating a comprehe…
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This week on Wasted Truth, Nik and Jill are joined by the iconic duo Christa and Jonda: owners of East Nashville’s legendary Lipstick Lounge, Tennessee’s only certified lesbian bar that’s been slinging drinks and queer joy for over two decades. We get into what it’s like growing up gay in the South, coming out, and what it means to run a safe space…
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Transforming Restaurant Experiences with Personalization: Insights from Every Bite Co-Founders
38:59
38:59
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38:59In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian speaks with co-founders Lucy Logan and Sid Conklin from Every Bite. They discuss their innovative solutions for restaurant menus focused on personalization and food safety to better cater to a growing population with dietary restrictions and allergies. The smart menu te…
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Navigating Uncertainty in Hospitality: Insights from Leadership Coach Matt Rolfe
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7:37
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7:37In this episode, hospitality leadership coach Matt Rolfe discusses the challenges faced by the industry, particularly surrounding the alignment of strategy and execution. He emphasizes the importance of co-creating strategies with operational teams and understanding guest experience to optimize average checks. Addressing the role of culture, resili…
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This week, ya girls Nik and Jill fly solo, but don’t worry hunnies, the tea is still piping hot!! Our inbox was full of chaos, so we read your wildest write-ins and play some juicy voice memos from listeners who clearly have no shame (our favorite kind of people). From bathroom barfs to managers caught mid-naughtiness, we react to your most unhinge…
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Revolutionizing Restaurant Operations with Love My Point
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30:56In this episode of the Restaurant Technology Guides podcast, Jeremy Julian is joined by Christian, the President of Love My Point. They discuss the innovative strategies Love My Point is employing to enhance franchise success through technology automation. Christian shares his background in the restaurant industry, the concept behind American-style…
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Transforming Inventory Management with Nomad Go's Spatial Vision Technology
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10:11In this episode, Jeremy interviews David Greschler, CEO and co-founder of Nomad Go, about their innovative inventory management technology. David explains how Nomad Go utilizes spatial vision and augmented reality to eliminate the tedious manual inventory counting process. The technology, leveraging the computational power of devices like iPads and…
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This week, we hit record from Goodtimes (literally), where Nik slings drinks and we get real with the one and only Alli Torres - a straight-up powerhouse in the service industry. She’s a writer, VP of the sultry new tequila brand Quintalisa, and the baddie behind the bar on the latest two seasons of Bar Rescue. We dive into what it means to dominat…
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Innovating the Pizza Dining Experience: A Conversation with Mellow Mushroom's Technology Leader
36:34
36:34
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36:34In this episode of the Restaurant Technology Guys podcast, Jeremy Julian, Chief Revenue Officer for CBS Northstar, interviews Ahsan from Mellow Mushroom. They discuss the unique aspects of Mellow Mushroom, a casual dining brand based in Atlanta that offers a distinct spin on pizza. Jeremy shares his love for the brand, and they delve into topics ar…
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Digital Marketing Evolution and Empowering Women in the Restaurant Industry with Erin Levzow
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10:52In this episode, host Eric interviews Erin Levzow, a versatile consultant with extensive experience in digital marketing for various industries, including technology, retail, and hospitality. They discuss the evolution of marketing from traditional to digital, the importance of data analytics, and effective strategies for managing both online and o…
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Bridezillas, Bourbon, & Boofing Everclear
1:06:04
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1:06:04This week on Wasted Truth, Nik and Jill are joined by Philip from Nelson’s Greenbrier Distillery: a former wedding planner turned whiskey-slinging event guru. We dive into some of his most unhinged bridezillatales, talk about the wild ride from organizing teary vows to pouring Tennessee bourbon, and taste through some damn fine local whiskey right …
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Optimizing Restaurant Reputation Management with FeedCheck
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32:19
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32:19In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian interviews Alexandra from FeedCheck, a reputation management solution for restaurants and brick-and-mortar locations. They discuss the importance of managing online reputation from a single platform, the challenges businesses face without such solutions, and how FeedChe…
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RLC Talks - Maximizing Restaurant Revenue Through Connectivity and Customer Retention with Hamed Mazrouei
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15:07In this episode, Hamed Mazrouei, founder of Vivant and Milagro, discusses his dual-focus approach to helping restaurants achieve consistent internet connectivity and exceptional customer retention. He explains the critical importance of preventing network outages to maintain seamless online operations and increase revenue. Hamed also shares his ins…
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It’s just Nik and Jill this week, and the claws are out. In true Wasted Truth fashion, the girls dive into a full-on yappy bitch sesh about the most annoying guests, the dumbest bar behavior, and the kind of service industry nonsense that makes you want to scream into the ice well. Jill shares a story about one of the absolute worst customers she’s…
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Bobby's Burgers: The Innovation Behind the Unbeatable Burger Experience
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34:19In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian welcomes Anne Pritt, Chief Marketing Officer for Bobby’s Burgers by Bobby Flay. Jeremy and Anne discuss the collaboration with celebrity chef Bobby Flay, focusing on how Bobby's travels inspire seasonal and craveable menu items including burgers, fries, and shakes. Anne…
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Empowering Restaurant Success: Laura Wilber on Dinova's Business Dining Strategy
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8:45In this episode, Jeremy interviews Laura Wilber of Dinova. Laura explains her role in connecting 560 global companies and the US Department of Defense with a network of 25,000 restaurants that cater to business travelers. She highlights the value of having a business dining strategy, especially when consumer confidence and traffic are trending down…
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Revolutionizing Pizza Franchising with Crust Pizza Co.: A Deep Dive into Tech Innovations
30:46
30:46
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30:46In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian speaks with Nicholas Fontenot, CTO and partner at Crust Pizza Co., a Houston-based fast casual pizza brand known for its unique approach to pizza making and franchise operations. Nicholas shares insights into what sets Crust Pizza apart, including their dedication to fres…
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This week on Wasted Truth, Nik and Jill sit down with Jason Sorbet—New Orleans native, neuroscience degree holder, and current part-owner of Nashville’s brand new booze den, Barrel Proof. We dive deep into Jason’s roots in the industry, from slinging drinks as a kid in the Big Easy to running one of Nashville’s hottest new bars. We also get real ab…
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Revolutionizing Restaurant Automation with Generative AI: A Conversation with Maria, Co-founder of Palona
35:05
35:05
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35:05In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian interviews Maria, co-founder of Palona AI. They discuss how Palona is transforming the restaurant industry through generative AI, voice automation, and multimodal technologies to enhance customer experience and operational efficiency. With a background in leading tech com…
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RLC Talks - Revolutionizing Frontline Work: An Interview with Krish, CEO of Know
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11:17
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11:17In this episode, Krish, the founder and CEO of Know, discusses the transformative mission of his company to make every frontline worker a 'superhero.' Krish explains how the Know app helps streamline day-to-day operations, reduce chaos, and improve worker satisfaction and retention in industries with high turnover, like restaurants. The app functio…
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This week on Wasted Truth, Nik and Jill welcome the absolute legend that is Courtney from Fernet-Branca—a woman who knows more about booze and brand life than your average barfly knows about bad decisions. We dive into her wild ride through the alcohol industry, hopping state to state slinging beer and spirits before landing in Nashville during pea…
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Instant Financial: Revolutionizing Pay and Tips in the Restaurant Industry
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40:13In this episode of the Restaurant Technology Guides podcast, hosts Jeremy Julian and David Alvarado delve into the world of financial technology and its impact on the restaurant industry. They discuss the critical importance of earned wage access, allowing employees to get paid daily, and the advantages it offers for both employers and employees. D…
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RLC Talks - California Fish Grill: High-Quality Seafood at an Affordable Price
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12:52In this episode, Paul Potvin, Chief Financial Officer of California Fish Grill, introduces himself and discusses the seafood chain’s mission, expansion plans, and innovative strategies. He elaborates on the company's focus on providing high-quality, sustainable seafood at affordable prices in a fast casual setting. Paul highlights how technology, s…
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Episode 6 of Wasted Truth is Here! This week, the girls ride solo again and spill all the W-Tea! Nik just celebrated her birthday in the most bartender-appropriate way possible—spa day by daylight, house party by moonlight, and a healthy dose of questionable decisions in between. Jill, however, decided to mom it up and ghost the party (rude), but w…
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Revolutionizing Restaurant Inventory Management with WISK.ai
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36:57In this episode of the Restaurant Technology Guides podcast, hosts Jeremy Julian and Angelo Esposito, Founder and CEO of WISK, delve into the innovative solutions WISK offers for inventory management in the restaurant industry. They discuss the challenges of traditional inventory methods, the development of WISK's technology combining AI and user-f…
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