Sharon Kitzman, President of Dominion DMS, discusses the franchised automotive dealer technology landscape with industry colleagues.
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Dealership Management Podcasts
Podcast by DealersEdge
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The Car Dealership Guy Podcast Network is your front-row seat to the people, companies, and trends shaping the future of automotive retail—delivered across three focused formats: The Car Dealership Guy Podcast (Tuesdays & Thursdays) Hosted by Yossi Levi, these deep-dive interviews feature top dealers, operators, and innovators driving the industry forward. Daily Dealer Live (Mondays, Wednesdays & Fridays) Our live-streamed show, also released here in audio format, brings real-time news, shar ...
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1
car dealership sales training for sales people, managers, finance managers,general managers, owners
John Spangler
4
116
Learn tips tricks and strategies to help your car dealership & sales people get more ups and web traffic which equals selling more cars monthly
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Every dealership has contracts. But not every dealership actually knows what’s in them. Welcome to FraudCast, the podcast that cuts through the fine print of automotive vendor and contract management — exposing what’s really driving (or draining) your bottom line. Brought to you by Updation — the automotive SaaS company forged from frustration, not fanfare. We weren’t built in a boardroom; we were born in the trenches of dealership accounting, where broken systems and cash flow chaos demande ...
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The Millionaire Car Salesman Podcast is the #1 resource for automotive sales professionals, managers and owners. Let Sean V. Bradley, CSP and L.A. Williams teach you how to make money, accumulate wealth, and all-out ball-out in the automotive industry!
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Lotparty has the best weekly automotive sales show plus tips to help managers and sales people improve sales. LotParty is hosted by Jasen Rice, owner of Lotpop, Inc a company that helps automotive dealerships improve new and used car sales. Automotive tips and trends
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When purchasing a vehicle from a car dealership, every car buyer will find themselves "In the Box" at the end of the buying cycle. They will collect funds, arrange to finance and offer you various after sale products and services for your car. Many car buying customers have said their experiences "In the Box" had been filled with pressure and anxiety. The Modern Dealership magazine's "In the Box" Podcast is to put automotive industry leaders and influencers, in and out of the dealership, in ...
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Time to get out of your comfort zone and live on purpose!!!
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We’re Vanja Terzić and Eli Mishal. Dealers first, now 13 years running Goxee. This podcast is the unfiltered reality of building software that actually fixes dealership problems. We break down what we’ve rolled out, why we built it the way we did, and how it played out when dealers used it in their stores. You’ll hear about the good, the bad, and the adjustments we had to make along the way. We talk about things that hit your desk every day: pricing cars to the market, aging and turn, recon ...
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The Dealer Playbook is the top-rated podcast for automotive professionals who want to dominate the retail industry. Hosted by Michael Cirillo, this show delivers expert interviews, proven strategies, and actionable insights to help you sell more cars, lead stronger teams, and grow thriving dealerships. Whether you work in sales, service, F&I, marketing, or management, you’ll gain the tools and confidence to excel in a rapidly evolving market. Join thousands of listeners every week who trust ...
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Beyond the Hood with Tractor Zoom will get you strategies to help you work on your dealership instead of only in your dealership. Host Andy Campbell, Tractor Zoom Director of Insights, drives deep into the business of buying, valuing, and selling equipment with special guests and timely trends influencing the market. Plug in to hear stories and learn strategies directly from leaders in the equipment industry – and outside of it – that will fuel your growth and steer your dealership forward t ...
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Dealer Talk with Jen Suzuki is an Automotive Sales and Service Podcast and is a free educational series for Dealers, Managers, Sales Teams and anyone in the Auto Industry that has a desire to obtain information that will propel growth, lead the auto industry and invoke progressive strategies. We will educate on staying relevant, offer ways to improve vehicle sales and service, CSI and retention. Dealer Talk with Jen Suzuki is an Automotive Sales and Service Podcast. Use #DealerTalkWithJen
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You can transform your dealership from the inside out, and Bart Nollenberger will show you how. “Keep The Change” is your go-to podcast for leadership growth in the automotive world—and there’s a reason leaders across the country swear by Bart’s coaching. His hands-on, proven approach has helped managers and owners just like you create lasting, meaningful change in their dealerships, and in every episode, he’s sharing his personal breakthroughs, field-tested strategies, and inspiring success ...
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If you are an Automotive Mechanic or in the industry this is the show for you! The #1 automotive mechanic podcast! We talk about the good and the bad. Flat rate is broken. We’re done staying quiet. The Flat Rate Tech Podcast is the raw, unfiltered voice of real dealership and independent shop technicians. Hosted by a working flat rate tech and the author of Flat Rate Life—the book that exposes what it’s really like to survive in this trade—this podcast pulls back the curtain on the automotiv ...
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Welcome to the Used Car Dealer Podcast.You don’t have time for another vendor-sponsored podcast. You need actionable insights from people who understand your business inside and out. No sales pitches. No vendors-sponsored content. Just authentic, straight-to-the-point advice for used car dealers.Hosted by industry veterans the Used Car Dealer Podcast is the ONLY show that’s 100% focused on YOU.In each episode, we share tips on how to supercharge your used car business. You’ll hear interviews ...
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The People Spark® Podcast is where ag leaders and business owners come for practical tools, real stories, and straightforward strategies to grow stronger people leaders, teams, and businesses. Hosts Kristen Ireland and Erin Mies, HR and leadership consultants with over 35 years of combined experience, share insights from the field and conversations with leaders who have been where you are. From navigating change and improving retention to building culture and leading with confidence, every e ...
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Down Payment is the podcast for used car dealers and industry professionals that are looking for insights, best practices, and news on the used car industry.
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F&I Talk Outside the Box with EFG Companies features EFG training managers along with guest speakers from across the automotive retail industry. Each month, our industry experts tackle the biggest challenges and questions facing F&I managers today. If you have a question for us to address on the podcast, please email us at [email protected]
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TrustCasting is all about helping professionals get the word out about their business. Whether you're an attorney, physician, CEO, auto dealership owner, or in any other industry, we sit down and have real conversations about what you do and how you help your customers. It's the perfect opportunity to talk about your business, share your expertise, and connect with a bigger audience - both in your local community and across the country. We dive deep into your story, your approach, and what m ...
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Our family has been in the retail automobile business for over seventy five years, starting with my grandfather who co-owned a Desoto-Plymouth dealership We have been in Glendora doing business since 1964 and at our current location in the Glendora Auto Centre for twenty four years. Our business is still family owned and operated. We value our continuity, with many employees having worked with us for ten, twenty, and even thirty years. In this podcast, we will work to give you an inside glim ...
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Welcome to the car business. A day in the life of a car salesman. The good, bad and the ugly. Tips for buying or leasing a car, and some crazy stories. Support this podcast: https://podcasters.spotify.com/pod/show/carguy/support
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Learn about the inner workings of a car dealership and get exclusive tips and insights from the team at Glendora Hyundai. Here at Glendora Hyundai, our team members are committed to satisfying your every automotive need. Whether you’re visiting us from just down the road, or are traveling from Irwindale, Pomona CA and La Puente CA, our team is here to ensure that when shopping with us, you leave our showroom satisfied. We understand that navigating the path to car ownership, along with car o ...
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At Mercedes-Benz of Flagstaff, we are committed to delivering luxury vehicles and exceptional service to our clients in the Sedona, Prescott, Cottonwood Payson, and Page areas. We offer a wide selection of Mercedes-Benz vehicles as well as a state-of-the-art service center staffed by experienced technicians. Whether you’re looking for a new Mercedes-Benz vehicle or a more affordable certified pre-owned option, there is something for you in our showroom. This podcast will keep you in the know ...
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“We 3x'd Fixed Revenue!” – How Dealers Are Leaning Into Service for the Next Cycle | Nathan Shaver, Managing Partner at Shaver Auto Group
41:17
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Today I’m joined by Nathan Shaver, Managing Partner, Shaver Auto Group. We dig into why fixed operations have become the most reliable growth engine for dealerships, what it actually took to triple service gross in 18 months, and where dealers are still leaving money on the table. This episode is brought to you by: 1. Lotlinx - What if ChatGPT actu…
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Your Aged Inventory Problem Is Really a Bucket Management Problem
59:58
59:58
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Join Chris Keene, John Anderson, and Renaldo Leonard on LotTalk as they break down why bucket management remains the cornerstone of successful used car operations. Discover why dealers struggling with aged inventory, declining shopper interest, and soft market conditions keep returning to this fundamental strategy—and why it works. Learn actionable…
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Managers Mini-Series: Level Up Daily with Fast Coaching for Dealership Managers — Episode 1
20:23
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Part 1 of Jen Suzuki's 4-part mini-series for dealership leaders: a fast, repeatable coaching framework to level up your team one short session at a time. In this episode Jen breaks down a 10–15 minute training format she uses in-store and at NADA Academy — how to open sharp, teach one skill in 60–90 seconds, demonstrate it under 3 minutes, then pu…
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‘The CSI Illusion’ : The Death of the Survey and Why Speed is the Real Driver of Dealer Profit | Industry Spotlight
38:10
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This year, auto retail crossed a real inflection point with AI — not just experimentation, but actual adoption inside dealerships. With that shift came a flood of questions from operators trying to separate signal from noise. AI is everywhere right now. Claims are loud. Results are uneven. And it’s not always clear what’s actually working. So we’re…
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Year-End Special: CDG Founder on 2025 Lessons & 2026 Ahead | Yossi Levi
12:32
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Happy New Year everyone! Today I’m recapping 2025, and giving a sneak preview of what's next for 2026. My direct line: (856) 393-5432 This episode is brought to you by: 1. Ikon Technologies - Ikon Technologies delivers a connected vehicle program for dealers that maximizes Customer Lifetime Value by driving sales efficiency and securing non-cancell…
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Etiquite Training Will Improve Car Sales! | The Podcast for Used Car Dealers S5 E1
10:40
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Etiquite Training Will Improve Car Sales! | The Podcast for Used Car Dealers S5 E1 Etiquite training will improve your car sales! You can improve trust, shorten sale cycles, and encourage repeat business with proper etiquette. All you need is some easy training to make sure your team is doing more than just being polite! Although that doesn't hurt …
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NYE Special: Best of Daily Dealer Live
1:29:22
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Today's show features a best of roundup from our first year of Daily Dealer Live: Brian Benstock, VP/GM @ Paragon Honda & Acura Doug Horner, General Sales Manager at Mercedes-Benz of North Olmsted Grant Cardone, CEO of Cardone Capital + more! This episode is brought to you by: Impel – Impel’s Service AI with Voice AI changes that with proactive, VI…
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Your 2026 Game Plan: Why January Is Your New March
59:38
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Waiting for the spring bounce? Big mistake. In this episode of LotTalk, Jasen Rice (President & CEO of LotPop) breaks down critical 2026 market data that every used car manager needs to know RIGHT NOW. Discover why inventory is up, how pent-up demand is building, and exactly what you need to do in January to dominate Q1. Topics include: aged invent…
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Reflecting on the Year and What Comes Next
29:57
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As you look back on the year, what stands out, and what do you want to carry forward? In this episode, we take time to reflect on the past year and talk about the value of choosing a word or theme to guide the year ahead. We explore how intention, focus, and clarity can help leaders decide where to invest their time and energy as they think about w…
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Are you ready to expand your dealership?| The Podcast for Used Car Dealers S4 E92
10:29
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Are you ready to expand your dealership?| The Podcast for Used Car Dealers S4 E92 Everyone thinks they want to expand, but are they ready? We have five questions you need to ask yourself before you consider a second location for your business! Watch this episode for our thoughts on the subject, and then tell us about your ideas in the comments! Don…
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"A 2025 Year in Review" - The Real Lessons of 2025 and Why 2026 Demands More
28:51
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What if the reason things didn’t click in 2025 has less to do with your tools and more to do with your willingness to change? In this solo year in review episode, I’m slowing things down to reflect on what 2025 actually taught us. Not the highlight reel. The real stuff. The hard conversations, the uncomfortable growth, the moments where leadership,…
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Hall on Scout DTC Win in CO, Haig on Dealership M&A Market Update | Daily Dealer Live
1:16:27
1:16:27
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Today's show features: Don Hall, President and CEO of Virginia Automobile Dealers Association Alan Haig, President of Haig Partners This episode is brought to you by: Impel – Impel’s Service AI with Voice AI changes that with proactive, VIN-specific outreach based on individual driving behavior, missed call capture, and instant appointment scheduli…
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We were lied to. We were told to work harder. Buy more tools. Stay loyal. And somehow it would all work out. This episode breaks down why being a good technician was never enough, why flat rate keeps techs unstable, and why there was never a real future built into this job. Support the show THE BOOK https://www.amazon.com/dp/B0FK654G57 Follow the F…
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1
From Homeless to COO: Ed Roberts on Leadership, Faith, and Becoming the Obvious Choice
56:57
56:57
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What happens when a kid who grew up homeless, digging through dumpsters for survival, becomes one of the most respected leaders in the automotive industry? This episode isn’t just a conversation, it’s a reminder that your past doesn’t get to vote on your future. On this episode of Keep the Change, I sit down with Ed Roberts, and fair warning…this o…
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“Take On The Big Boys!” — Inside the Mind of a 70+ Rooftop Canadian Auto Giant Taking on the U.S. | Jared Priestner, CEO of Go Auto
56:58
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Today I’m joined by Jared Priestner, CEO of Go Auto. Jared breaks down why Go Auto is expanding aggressively into the U.S., how concentration risk in Western Canada shaped that move, and what it takes to scale culture across borders. We talk financial discipline, acquisition integration, and why used cars remain one of the biggest profit unlocks fo…
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Stand out with a unique sales experience! | The Podcast for Used Car Dealers S4 E91
9:34
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Stand out with a unique sales experience! | The Podcast for Used Car Dealers S4 E91 You probably say you're better than the competition due to your sales experience? But is it actually unique? We are going to discuss that in this episode of Down Payment and help you with a great way to make your sales experience truly unique! Watch this episode for…
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Closing Out the Season With Meaningful Recognition
46:09
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As the season winds down, many leaders find themselves at a natural pause. Harvest is wrapping up, the pace is shifting, and planning for what comes next is already beginning. In this episode, we talk about why closing out the season with meaningful recognition matters, and why rewards alone often miss the mark. We explore how specific, personal re…
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The Real Cost of Car Theft at Dealerships – Security, Recovery, and Retention | Industry Spotlight
38:11
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Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Dorian Jimenez, Owner-Dealer Operator of Classic Chevrolet OKC, and Chuck Stilwill, EVP of Ikon Technologies. This episode of…
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Creative Video for Your Dealership Pt 2 | The Podcast for Used Car Dealers S4 E90
5:48
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Creative Video for Your Dealership Pt 2 | The Podcast for Used Car Dealers S4 E90 Even more creative ways to use video for your dealership! The age of video is upon us. It has been for a while, and thus, your videos need to stand out in a crowd! What are some ways to do this you ask? Watch this episode for our thoughts on the subject, and then tell…
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"Kickstart Your Wealth Engine" - How a Kia GM Built $10M in Real Estate While Running a Store | Tustin Ulrich, GM at Roper Kia
41:32
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What if your success today could quietly sabotage your future, unless you build a plan beyond the next car deal? In this episode of The Dealer Playbook, I sit down with Tustin Ulrich, General Manager of Roper Kia (one of the most dominant Kia stores in Missouri) and founder of The 1% Effect, a real estate investor concierge designed specifically fo…
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Thomas on Dealership Security, Wise on Recruiting | Daily Dealer Live
59:18
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Today's show features: - Karianne Thomas, Director of Security at Zeigler Auto Group - Brad Wise, Executive Manager at Ferman Chevrolet Mazda This episode is brought to you by: KPA – The 700Credit data breach has triggered FTC Safeguards Rule obligations and state notification requirements that dealers must act on immediately. Non-compliance means …
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Smarter Inventory Decisions with LotGPT Explained by Lance Schafer
40:09
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Meet Lot GPT: Dealer AI, Done Right Ever wonder what happens when automotive tech veterans build an AI just for dealers? Meet Lance Schafer, GM of Product and Tech at Lotlinx and the brains behind Lot GPT. This isn't your everyday chatbot. Lot GPT analyzes inventory, predicts which cars will sell and when, optimizes vehicle pages, and even drafts f…
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Dealerships love to talk about “growth” and “training” for lube techs. What they don’t talk about is how many of them never leave the lube rack. In this episode, I explain why so many lube techs are promised a future that never shows up. How “just give it time” turns into years. Why moving you into the shop isn’t always in management’s best interes…
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Breaud on Fixed Velocity, Podium on Customer Conv., Downing on Digital Strategy | Daily Dealer Live
1:03:31
1:03:31
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Today's show features: - Lawrence Breaud, Dealer Principal at Autos of Forney/VinFast - Jiovan Melendez, Sr. Director, Product at Podium - Liam Golightley, VP, Customer Success at Podium - Kate Downing, COO of Williams Auto Group This episode is brought to you by: Overfuel – Dealers: You’re torching $30 of every $100 in marketing spend when your si…
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1
The Questions Great Leaders Ask (And Why “Why” Is the Wrong One) with Dan Nicholas
48:40
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What if the questions you’re asking are actually holding people back instead of moving them forward? I sat down with my friend Dan Nicholas, one of the most quietly influential humans I know, and what unfolded wasn’t just a podcast… it was a masterclass in leadership, listening, faith, and real transformation. Dan is the kind of guy who can walk in…
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“Time Kills Deals!” – The 40% Rule and the Speed Strategy That Closes More Car Deals | Chase Abbott, VP of Sales at Cox Automotive
40:36
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Today I’m joined by Chase Abbott, VP of Sales at Cox Automotive. We break down how AI, data, and connected technology are reshaping dealership operations, customer experience, and competitive strategy. Chase explains where dealers are falling behind, why ecosystem-level integration matters, and how to overcome resistance to new tools. We also dig i…
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Make your dealership stand out with creative video!| The Podcast for Used Car Dealers S4 E89
9:53
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Make your dealership stand out with creative video!| The Podcast for Used Car Dealers S4 E89 The age of video is upon us. It has been for a while, and thus, your videos need to stand out in a crowd! What are some ways to do this you ask? Watch this episode for our thoughts on the subject, and then tell us about your ideas in the comments! Don't mis…
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1
Built in the Dealership: The Real Story Behind MyKaarma with Ujj Nath,Co-Founder
49:10
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Ujj Nath, Co-Founder & CEO of MyKaarma walks us through the messy, glorious work of building dealer software. The late nights, the dealer-floor immersion, the hard lessons learned from Toyota's Genchi Genbutsu, and the relentless grind that turns a consulting gig into a product powering billions in payments. We dig into real dealer stories (Norm Re…
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Murphy on EV Politics, Crain on Video MPI's | Daily Dealer Live
1:01:45
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Today's show features: Mike Murphy, Founder of EVs for All America Christian Crain, VP of Operations at Crain Automotive This episode is brought to you by: Overfuel – Dealers: You’re torching $30 of every $100 in marketing spend when your site flunks Google’s basic performance test. Why keep using outdated website technology that's killing your pro…
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Trouble with training? Try this creative approach! | The Podcast for Used Car Dealers S4 E88
6:23
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Trouble with training? Try this creative approach! | The Podcast for Used Car Dealers S4 E88 Are you having trouble with your training? We have a fun and creative way to bring training to your team. Watch this episode for our thoughts on the subject, and then tell us about your ideas in the comments! Don't miss an episode! Subscribe to Down Payment…
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From Working at Enterprise to AI Pioneer: Nick Cossette on Revolutionizing Auto Sales & Service!
36:37
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Get inspired by Nick Cossette, co-founder and Head of Growth & Operations at Matador AI, as he shares his journey from working at Enterprise Rent-a-Car to creating one of automotive's leading AI tools. In this episode of Dealer Talk with Jen Suzuki, Nick reveals how Matador AI is revolutionizing dealership sales, BDC follow-ups, and customer engage…
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1
Bringing People Along the Commitment Curve
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Change rarely falls apart because of the idea. It usually falls apart in how we talk about it. In this episode, we explore what it looks like to bring people along the commitment curve and why timing, clarity, and the right messenger matter more than perfectly polished plans. We look at how to communicate early, name what people can expect, and hel…
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“Burn The Ships!” – Scott Simons’ Tactics for Fixing a Dealership From the Ground Up | Scott Simons, Dealer Principal of Simons Chevrolet GMC
59:34
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Today I’m joined by Scott Simons, Dealer Principal of Simons Chevrolet GMC. Scott breaks down the leap from corporate leadership to dealership ownership — the money discipline, personal brand, and network it actually takes. He lays out the unexpected challenges of buying his first store, how he navigated a sub-$10M investment, and why adaptability …
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"The ‘Pull, Not Push’ Strategy" - How Authentic Community Investment Drives Real Store Traffic | Ashley Brockhurst, Charlesglen Toyota
37:49
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What happens when precision from aviation meets creativity in automotive marketing? In this episode, Ashley Brockhurst, Director of Marketing and Health & Safety at Charlesglen Toyota in Calgary, Alberta — “Alberta’s Celebration Destination” — shares how her dealership’s community-first philosophy is redefining what automotive retail can look like.…
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Wright on Deceptive Pricing, Dell on Used, Robertson on Video Lead Response | Daily Dealer Live
1:10:23
1:10:23
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Today's show features: - Andy Wright, Managing Partner at VINART Automotive Group - Rob Dell, Vice President of Bob Ruth Ford - Patrick Robertson, GM of Hyundai of Cool Springs This episode is brought to you by: Overfuel – Dealers: You’re torching $30 of every $100 in marketing spend when your site flunks Google’s basic performance test. Why keep u…
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Techs starving in a billion dollar building. No work. No hours. No pay. Meanwhile the dealership flexes its giant showroom, overpriced labor rate, and “look at us” bullshit while the guys in the bays are wondering how to pay bills on five hours a week. This episode is the truth about flat rate starvation, slow season panic, and how fast a dealershi…
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Managers Mini-Series: How Leaders Teach Objection Handling That Sticks— Episode 4
15:47
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Part 4 of Jen Suzuki's 4-part mini-series gives managers a simple, repeatable structure for teaching one of the most stressful skills in sales: handling customer objections. In this episode, Jen breaks down how to coach your team through pushback without pressure — using a calm, confident, 4-step framework: Acknowledge → Reframe → Offer → Close the…
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Managers Mini-Series: Explain Value Better by Coaching for Service Approvals— Episode 3
13:25
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Part 3 of Jen Suzuki's 4-part manager mini-series goes deep into one of the most profitable coaching skills in the dealership: teaching teams how to gain more service approvals using her formula called Job–Risk–Reward (JRR). Jen breaks down exactly how to train advisors, salespeople, and BDC agents to explain value simply, clearly, and with confide…
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Raymond on GM Talent Strategy, Strosnider on Buying Used Inventory | Daily Dealer Live
1:01:14
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Today's show features: Gerry Raymond, President of Gerry Raymond Automotive Kevin Strosnider, Dealer Operator of Strosnider Chevrolet This episode is brought to you by: Cars.com – the #1 most recognized automotive marketplace and the place shoppers turn for trusted expertise and a better way to compare vehicles. Unlike marketplaces that reduce ever…
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1
Who You Are at Work Shouldn’t Cost You Who You Are at Home with Joel Manby
52:43
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What if the way you lead at work didn’t cost you your soul at home? That’s the question that kept coming up for me in this conversation with Joel Manby. And honestly, it’s one of the most meaningful conversations I’ve had on Keep the Change. Joel’s resume is impressive on paper. Harvard. General Motors. Saturn. CEO of Saab North America at 34. Chai…
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The advantages of independent car dealers! | The Podcast for Used Car Dealers S4 E87
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The advantages of independent car dealers! | The Podcast for Used Car Dealers S4 E87 Corporate dealers like to think they are taking over. BUT what about the advantages of independent car dealers! Let's discuss why they will never go away despite the corporate competition. Watch this episode for our thoughts on the subject, and then tell us about y…
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The King of Staten Island: Real Strategies to Win Against Deceptive Pricing, Stairsteps & Amazon | Marcello Sciarrino, Co-Owner of Island Auto Group
54:44
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Today I’m joined by Marcello Sciarrino, Co-Owner Island Auto Group. We unpack how family-owned dealerships can stand out against national groups, why transparency matters now more than ever, and the biggest fixed ops opportunities in today’s market. We also get into service retention, culture, and why Toyota’s hybrid strategy is paying off while ot…
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Toothman on Fleet Focus, Waishampayan on New Ad Tech, Lundy on Sales/BDC Split | Daily Dealer Live
1:13:51
1:13:51
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Today's show features: JR Toothman, Owner of Toothman Ford Amol Waishampayan, Co-Founder of Fullthrottle.ai Glenn Lundy, President of 800% Elite Auto This episode is brought to you by: Cars.com – the #1 most recognized automotive marketplace and the place shoppers turn for trusted expertise and a better way to compare vehicles. Unlike marketplaces …
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Managers Mini-Series: Lead Strong by Coaching Your Team to Dominate the First 3 Minutes— Episode 2
18:00
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Part 2 of Jen Suzuki's 4-part mini-series for dealership leaders drills into the single most important window of any customer interaction — the first three minutes. In this episode Jen teaches managers how to coach teams to win fast: a sharp greeting, purposeful value, and immediate engagement. Learn a compact, repeatable coaching routine (teach → …
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EP 11:14 When Vendor Advice Goes Wrong: Why Your Marketing Team Needs Car Sales Experience
1:00:00
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1:00:00
In this episode of the Millionaire Car Salesman Podcast, Sean V. Bradley sits down with longtime industry strategist Troy Spring to discuss the evolving state of automotive advertising. With nearly four decades in the business, Troy brings a perspective shaped by experience, data, and a deep understanding of what truly moves the needle for dealersh…
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The Dealer Tech Stack Purge: Separating Vendors from Partners in 2026
58:40
58:40
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58:40
The Dealer Tech Stack Purge: Separating Vendors from Partners in 2026 by LotpopBy Lotpop
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This episode gets into what it really means to have a team that’s connected and motivated. We talk about how leaders can help their people see where the business is headed and how their work makes an impact. It’s about asking better questions, setting clear expectations, and giving your team space to contribute without losing direction. When people…
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"Half of their DMS is inactive!" – A Wakeup-Call for Service Drives and How to Bring Customers Back | Mark Altieri, EVP of Business Development at Zonic Design
31:57
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31:57
Today I’m joined by Mark Altieri, EVP of Business Development at Zonic Design. We break down why fixed ops is still the most under-leveraged profit center in dealerships—and how communication gaps are quietly eroding customer loyalty. Mark explains how AI is reshaping customer engagement, why half of a dealership’s DMS often sits untouched, and wha…
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Why are you losing market share to corporate dealers? | The Podcast for Used Car Dealers S4 E86
10:52
10:52
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10:52
Why are you losing market share to corporate dealers? | The Podcast for Used Car Dealers S4 E86 Why are you losing market share to corporate dealers? Are independent used car dealerships going away? Watch this episode for our thoughts on the subject, and then tell us about your ideas in the comments! Don't miss an episode! Subscribe to Down Payment…
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“Hospitality First” — The Signature 2.0 Experience That’s Changing How Guests Buy Cars | JB Burnett, GM at Preston Auto | Multi-Store Operator
49:26
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What happens when a dealer group bets big on hospitality, culture, and process, instead of pressure, price, and tradition? Today, multi-store operator JB Burnett joins me to unpack the launch of his brand new Ford Signature 2.0 store, the first of its kind in the world, and why the guest experience is now his most powerful competitive advantage. We…
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