B2B marketing strategy grows ever more complex, with marketers needing to understand strategy, marketing technology, e-commerce, customer success, and more. This show covers it all, from a Business-to-Business perspective. From the creators and host of the award-winning The Agile Brand with Greg Kihlström podcast, comes B2B Agility™, a podcast focused on how B2B marketers and the brands they represent become category leaders and drive optimal results for the business and their customers. The ...
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Exploring the practical and exciting alternate realities that can be unleashed through cloud driven transformation and cloud native living and working. Each episode, our hosts Dave, Esmee & Rob talk to Cloud leaders and practitioners to understand how previously untapped business value can be released, how to deal with the challenges and risks that come with bold ventures and how does human experience factor into all of this? They cover Intelligent Industry, Customer Experience, Sustainabili ...
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Builders Wanted features candid conversations with the leaders and industry pioneers who are reimagining customer engagement, driving transformation, and fostering innovation with transformative technologies. Step inside the minds of the builders reshaping how businesses connect, engage, and grow.
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Join us as we explore practical tips, real stories, and proven strategies in the world of Customer Success. From reducing churn to boosting engagement, each episode gives you simple, actionable insights to grow your SaaS business with GoCSM.
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Punk CX: Customer Experience Insights with Adrian Swinscoe
Adrian Swinscoe | Customer Experience Strategy Expert
Adrian Swinscoe discusses customer experience and strategy with industry leaders in this engaging series about how to deliver a standout customer experience and service. Topics covered in the interviews include customer service, customer experience, customer engagement, employee experience, employee engagement, technology, adaptable and responsive organizations, digital transformation, high-performing teams, how to best leverage artificial intelligence to drive better outcomes, other new tec ...
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Presented by CX Influencer of the Year 2024, Christopher Brooks. The CX Superheroes podcast, with over 50 episodes brings you insights, ideas and inspiration from the world of Customer Experience. With particular emphasis on people, brands and experiences which are 'superhero' like in their strategies. Either they define best in class or are pushing the boundaries for the next generation of customer experience. From strategy to delivery, from SMEs to Enterprise customer centricity, all aspec ...
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Welcome to Customer Growth Sessions, presented by Intergrowth. Join host Pat Ahern, Managing Partner at Intergrowth, as we discuss techniques to build and scale systems that boost profitability for up-and-coming ecommerce businesses.
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Most B2B companies overlook their biggest growth opportunity: investing in the customers they already have. Yet, customer marketing leaders struggle to secure budget, prove ROI, and drive growth. In a world obsessed with more (more leads, more deals, more revenue), how do you make customer advocacy a non-negotiable growth strategy? This show is for marketers who want to turn customer advocacy into a strategic growth engine. Each episode features customer marketing pioneers, revenue leaders, ...
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Andi Jarvis (Eximo Marketing) talks to some of the world’s best marketers and shares hints, tips and insight to help you become a better marketer.
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Beyond the Prompt dives deep into the world of AI and its expanding impact on business and daily work. Hosted by Jeremy Utley of Stanford's d.school, alongside Henrik Werdelin, an entrepreneur known for starting BarkBox, prehype and other startups, each episode features conversations with innovators and leaders to uncover pragmatic stories of how organizations leverage AI to accelerate success. Learn creative strategies and actionable tactics you can apply right away as AI capabilities advan ...
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Some Goodness is hosted by Richard Ellis, a seasoned sales leader passionate about inviting top business minds to share their wisdom. Each episode is only 15-20 minutes, perfect for your commute or workout.
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Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
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From the author of Fanatical Prospecting and the company that re-invented sales training, the Sales Gravy Podcast helps you win bigger, sell better, elevate your game, and make more money fast.
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Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from technology and service suppliers and brands under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty.
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The show for SaaS marketers and product people. We talk with industry experts about email automation, marketing, content, and product strategy.
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Earn Trust & Win More Customers In The Age Of AI. We believe that the future of marketing is buyer education. When you obsess about your customers’ needs, you can start producing the content they’re hungry for. This is how to build trust and close deals in the digital age. This is the pathway to Endless Customers. An IMPACT podcast.
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Conversations on the challenges of unlocking global understanding and creating hyperlocal customer experiences.
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Modern Healthcare’s Healthcare Insider Podcast is a sponsored podcast series from Modern Healthcare Custom Media. In this series, we’ll interview healthcare’s most accomplished leaders to learn how they’re addressing the industry’s most pressing challenges, taking an inside look at the innovations that are moving the industry forward.
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Want to learn more about Customer Success? On this Customer Success podcast we invite guests from all over the world to open up about their Customer Success strategies and provide you with tactical advice that you can use in your own organization to improve customer retention, increase solution adoption, expand upsell revenues, perfect your renewal processes and gain more advocates. Be sure to subscribe to our podcast to get notified when we upload a new podcast episode!
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This podcast focuses on helping Business leaders, Founders, Sales Professionals, Commercial directors, and CFO's make informed business decisions when it comes to marketing. The podcast is designed to give non-marketing professionals the tools and knowledge to optimise their customer purchase journeys across online and offline touch points in order to see a real impact on their bottom line. New episodes come out every week. For future episodes, you can send your questions to me via LinkedIn ...
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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Dr. Joseph A. Michelli
New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.
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This podcast helps laser entrepreneurs like you build thriving businesses. We'll cover business strategy, mindset shifts, customer experience, and creative inspiration.
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Learn from Leaders (Chick-fil-a, The Ritz-Carlton, Crumbl Cookies, Zappos, Google, and Disney), best-selling authors (Matt Dixon, Laura Gassner Otting, Kindra Hall, Joey Coleman), and other fascinating people like Hostage Negotiators, Authors, Scientists, TEDX Speakers, and Researchers. Each episode features topics like Customer Experience, Employee Experience, Customer Journey, Customer Service, Employee Experience, Contact Center, Culture, Personalization, Storytelling, and more. The host ...
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The Revenue Insights Podcast is your one stop shop to unlock a wealth of knowledge shared by the brightest minds in RevOps. Tune in for exclusive interviews on strategy, thought-leadership and industry secrets to take your understanding of RevOps and Revenue Intelligence to the next level.
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A podcast for visionaries, entrepreneurs and people who dream big. We talk about getting real with yourself, doing the hard work and we share some insights and lessons learned along the way.
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Podcast by Jason Harris
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Tune into “Superpro Podcast” by Housecall Pro, where home service professionals share their journeys and expert advice. Each episode dives into real-life stories, offering insights on overcoming industry challenges, innovative business strategies, and personal growth. Learn how to elevate your service business from marketing tips to tech innovations. Perfect for newcomers and veterans looking to stay ahead in the home service industry.
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Buzzcast is a roundtable discussion about podcasting from the people at Buzzsprout. We'll cover current events and news, podcast strategy, tools we are using, and dip into the Customer Support mailbag to test our podcasting knowledge. If you want to stay up-to-date on what's working in podcasting, Buzzcast is the show for you.
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Sunny’s Silver Linings is a Top MSP Channel Podcast hosted by the CEO of IT By Design, Sunny Kaila. Sunny and his guests cover a wide range of MSP and Talent-based topics, including MSP services, cybersecurity, customer service, and strategies to achieve growth and success in the channel. Listen now to take your business to the next level! https://hubs.ly/Q02DrxnQ0
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"Digital Strategy Unlocked" is a show that helps CIOs and other business leaders take a step back, take a breath, and consider the broader perspective, to rethink how digital can transform businesses. In every episode, we provide cutting-edge insights from global Digital leaders to help increase IT product adoption and accelerate business outcomes.
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The business podcast designed for entrepreneurs and small business owners to be inspired by, listen to, enjoy and take some action from.
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Join marketer Nick Kastner to discuss the latest topics in marketing. Across each episode, Nick covers the latest in marketing, interviews with regional and national marketers from across the United States, and even discusses some of their favorite sneaker options.
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Creative and Critical Thinking in Business... and Life. Through episodes about innovation, leadership, design, AI and some on health. ggutt.substack.com
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DTC POD is a podcast about all things direct to consumer. We cover everything for starting, growing, and optimizing eCommerce stores and DTC (or D2C) brands. We talk with founders, marketers, platforms, creators and marketing & growth agencies to cover topics like brand building, social media, influencer marketing, website conversion, paid media, Facebook ads, consumer trends, email marketing, and more. If you're interested in the stories behind your favorite consumer brands, this podcast is ...
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The Ecom Show is the official podcast of Budai Media hosted by Daniel, the founder of our team. Great discussions with the most successful eCommerce people—from owners to digital marketers. Let's learn some e-commerce hacks from industry experts. Hosted on Acast. See acast.com/privacy for more information.
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The CIM Marketing Podcast delivers the latest news, trends, and insights from across the industry. Hosted by Ben Walker, this podcast offers accessible, relevant discussions on the big issues impacting marketing today. We spotlight actionable strategies, highlight best practices, and source expert opinions to help you elevate your marketing game. Whether you're focused on digital marketing, content creation, SEO, strategy, or something else entirely, we’ve got you covered. This podcast is yo ...
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The official podcast of Ratchet+Wrench, providing strategies and inspiration for auto care success.
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The power of Data is undeniable. And unharnessed - it’s nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
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If you work in customer support, if you lead a support team, or if you are looking to better the customer experience for your company, then this podcast is for you! Happy to Help is a podcast about all things customer support brought to you by the people at Buzzsprout. Join us, on the second Tuesday of every month as Buzzsprout's Head of Podcaster Success, Priscilla Brooke dives into the world of customer support to make remarkable support the standard, not the exception!
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Service X-Factor is the podcast where service operations (such as field service and customer service) stops being a cost center and starts being a competitive advantage. Hosted by Microsoft MVPs Scott LeFante and William McLendon, this show reveals the secret ingredients behind service operations success—transforming chaos into clarity and strategy into profits.
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A guide to the unique mindset and approach that drives Silicon Valley style disruption. Build product, raise money, and scale your startup like the best. TSP hosts Chris Saad and Yaniv Bernstein share practical advice based on decades of experience at Google, Uber, and their own startups.
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The Doing CX Right Podcast is a resource for businesses striving to increase revenue, reduce costs, and achieve sustainable competitive differentiation. Companies often pursue these goals ineffectively. This podcast challenges conventional thinking through innovative customer experience (CX) strategies. Each episode offers expert advice, blending human-centric approaches with the latest technology to solve business challenges. The show emphasizes that everyone has a CX role, regardless of jo ...
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Higher Purpose Marketing Strategy | Service Business Marketing, Values-Driven Marketing, Marketing Strategy
Ashley Conway - Marketing Strategy Coach and Copywriter for Christian CEOs
- Does the thought of marketing frustrate you? - Perhaps your marketing isn’t helping you stand out from your competition. - Or do you want to attract the best customers not just average ones? - Maybe marketing is frustrating because you aren’t seeing the ROI you want. - Or does your marketing not feel authentic to who you are as a company and your values? These are all common challenges for service businesses. Though marketing can be challenging, it is really all about building relationship ...
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Designed to keep HHG Van Operators updated on industry topics that impact their ability to run a successful small business. Ace Relocation Systems is a leading U.S. moving, warehousing, and distribution company with coverage around the globe. For nearly 40 years, our family-owned business has provided unrivaled customer service to individuals, employee relocation programs, and commercial business clients. Our strength comes from our small-business heritage and customer-first philosophy combi ...
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What if the secret to transforming your business wasn’t in the next big strategy—but in the experiences you create every single day? Chats with Jason is more than a podcast—it’s a movement led by customer experience strategist and bestselling author Jason S Bradshaw. In each episode, Jason sits down with world-class leaders—not just from customer service or HR, but from technology, marketing, finance, design, leadership, and more. Why? Because every part of a business touches the customer or ...
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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
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Customer experience (CX) is evolving faster than ever—are you keeping up? Breaking the Blueprint is the podcast that challenges conventional thinking and explores what it really takes to deliver exceptional CX in today’s world. Hosted by Vinay Parmar & Iqbal Javaid, two industry veterans with decades of experience in CX strategy, technology, and leadership, this podcast brings you insightful conversations, expert perspectives, and real-world strategies to bridge the gap between technology, p ...
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The Master Your Business Podcast is a live workshop-style branding, marketing and customer experience podcast hosted by me, Deirdre Martin. You will learn actionable step-by-step tips that help businesses like yours gain clarity and illuminate your path to business success. As well as interviews with industry experts, I share how I became an industry thought leader in marketing and customer experiences using digital courses, keynote speaking and co-authoring a number-one best seller all with ...
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Welcome to the Revenue Growth Architects podcast. The ultimate resource for GTM operators, strategists, and leaders to learn the strategy and execution secrets that CS2 agency delivers to their fast-growing B2B tech clients. Our episodes dive into every facet of GTM strategy, execution, technology, and analytics to equip you with the tools to win. Our practical step-by-step guidance, forward-thinking strategy, and thought-provoking interviews will help you unlock the full potential of your c ...
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HighLevel Journey, Customer Success, and SaaS Strategies w/ Shawn Greenway
59:11
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59:11In this podcast, Tim and Shawn discuss their journey with the HighLevel platform and how it helped shape GoCSM, a powerful tool for customer success management. Tim shares insights from years of experience in the SaaS world, explaining how GoCSM was developed to support agencies in managing customer success, reducing churn, and improving client ret…
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Has Content Strategy Changed? Why Marketers Who Ignore AI Are Risking Their Careers
24:07
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24:07Ep.98 - Is your content marketing actually driving business growth or just adding to your to-do list? In this episode of Endless Customers, I sit down with Jason Azocar, Founder and CEO of HubSearch, to dig into why so many companies struggle to get real results from their content. We break down how data, strategy, tech, and AI can transform your e…
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S2 EP16: The Social Media Strategy Behind Brevite’s 2.5M+ Followers with Co-Founder Brandon Kim
33:40
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33:40In this episode of Customer Growth Sessions, Pat Ahern sits down with Brandon Kim, Co-Founder and CEO of Brevite: A backpack brand that evolved from a college Kickstarter project into a direct-to-consumer powerhouse boasting over 2.5 million followers across social platforms. Visit Brevite & follow them on Instagram, YouTube, and TikTok We talked a…
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Leaders in Customer Loyalty Industry Voices: Maritz’s Mary Luckey on Reward Strategy, Personalization, and the Future of Loyalty
21:46
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21:46Send us a text For brands aiming to deepen engagement and create meaningful loyalty experiences, the traditional "earn and burn" model is no longer enough. In today’s Industry Voices, Mary Luckey, Reward Strategy Director at Maritz, shares her perspective on how loyalty programs must evolve to remain relevant — and why reward strategy is at the hea…
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Ecommerce SEO Strategy: How To Reduce Customer Acquisition Costs
28:39
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28:39Send us a text Summary In this conversation, Femi Olajiga discusses strategies to reduce customer acquisition costs for e-commerce stores through effective SEO practices. He emphasizes the importance of keyword research, optimizing product pages, link building, creating non-transactional content, and measuring success metrics. By integrating these …
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Why Is Remote Recording Software So Unreliable?
15:34
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15:34Send us a text After a flawless escape room victory, we're tackling a puzzle we can't solve: why remote podcast recording software still fails so often. From audio glitches to browser limitations, these are our frustrations of creating studio-quality content online. Support the show Contact Buzzcast Send us a text message Tweet us at @buzzcastpodca…
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The Road to Repair: Why the Customer Journey Starts Online
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30:34In this episode of Rachet+Wrench Radio, sponsored by SHOP-WARE, Editor-in-Chief Ivan Rioja-Scott sits down with Cavan Robinson, VP of Vehlo, to talk about how SHOP-WARE can help improve your shop’s efficiency and bottom-line results. By using a streamlined cloud-based platform, you can significantly improve customer service while ensuring your shop…
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Keyword Mapping for SEO – Demystifying SEO for Growth
19:31
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19:31Send us a text Summary In this conversation, Femi Olajiga discusses the critical importance of keyword mapping in SEO, especially in the context of changing search behaviors influenced by AI tools. He differentiates between keyword research and keyword mapping, emphasizing the need for a strategic approach to target specific keywords for different …
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Customer-centric innovation and Amazon's PRFAQ - Interview with Marcelo Calbucci
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36:40Today’s interview is with Marcelo Calbucci, an entrepreneur, innovator, technologist, and author. Marcelo joins me today to talk about his new book: The PRFAQ Framework: Adapting Amazon’s Innovation Framework to Work for You, why Amazon uses it, the five principles of the PRFAQ, where and how it can be applied and what to expect when you are creati…
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The HR Edge: How to Attract, Grow & Lead Top Talent in the MSP World
10:46
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10:46Struggling to scale your MSP with the right people? You're not alone. In this powerful episode, IT By Design CEO Sunny Kaila talks with Ainsley Lump of Entech about the real HR strategies that drive growth, loyalty, and culture in today’s MSP landscape. From recruiting smarter to building magnetic culture and performance systems your team actually …
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Why Top Sales Performers Use AI as Their Secret Weapon
1:14:50
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1:14:50AI isn't here to replace you; it's here to boost your game. Used wisely, AI can be your secret weapon.AI is everywhere: in social selling, content creation, automation, to say the least. Here's the double-edged sword: If you're trying to outsource everything to AI, you won't last. If you're stuck in the old ways, refusing to adapt, you'll get left …
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Insiders React: Sam Altman's New $6B Partnership + Klarna's AI Backtrack, Bitcoin Over $111K
44:17
44:17
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44:17What does it mean when OpenAI gives away $6 billion worth of equity just to bring one man on board? In a world where design, brand, and user experience could determine AI dominance, are startups undervaluing human-centered thinking? In this episode, Chris and Yaniv unpack OpenAI’s jaw-dropping acquisition of Jony Ive's mysterious startup “io,” and …
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Beyond Dispatching: The Hidden Power of Modern Field Service
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56:42Welcome to the premiere episode of the Service X Factor podcast, where we dive deep into the transformative power of modern field service technology! Microsoft Global Black Belts Michelle Albright and David Humphreys join hosts Scott LeFante and William McLendon to unpack the evolution and future of field service. With over 42 years in the industry…
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Spark Plugs and Smart Prompts: Infusion of Agentic AI in the Auto Industry - Manavendra Sial
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28:09Step into the world of auto innovation with Manavendra Sial, Executive Vice President and CFO of Tenneco, as he joins host Deepak Sharma to explore how AI is transforming a 100-year-old manufacturing giant. From spark plugs to smart prompts, discover how agentic AI is reshaping the way Tenneco operates, bridging decades-old machinery with predictiv…
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#357 - Product First, Creator Second: How 1Up Candy Hit $10M in 10 Months feat. VOID CEO Chris Koch
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43:45Chris Koch is the founder and CEO of VO/D, a venture studio that partners with massive talent celebrities to build enduring CPG brands across DTC, e-commerce, and retail. With a background in sports, investment banking, and talent management, Chris brings deep experience in identifying consumer needs, pairing them with the right creators, and execu…
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The Role of Emotional Intelligence in Team Cohesion
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3:13In this episode, Dr. Joseph Michelli delves into the pivotal role of emotional intelligence (EI) in leadership. He discusses how EI shapes influential leaders who do more than oversee tasks—they cultivate resilient and collaborative teams. Dr. Michelli highlights critical aspects of EI, such as self-awareness, empathy, adaptability, and conflict re…
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Noodles & Company Builds Loyalty by Honoring the Noodle—and the Customer
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32:40Send us a text For over three decades, Noodles & Company has served globally inspired noodle dishes with a side of comfort. But in today’s competitive and value-conscious quick-service landscape, staying relevant, and resonant, requires more than just a beloved bowl of pasta. For Executive Vice President of Marketing Steve Kennedy, long-term succes…
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Why Traditional Pipeline Management Is Dead with Kyle Morden
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44:56In this episode of Revenue Insights, host Guy Rubin speaks with Kyle Morden, VP of Sales at HiHello, Inc., about how AI and data-driven strategies are transforming modern sales. Kyle shares why 44% of sales contacts never make it to CRM—and what that means for pipeline accuracy and team efficiency. They explore how sales leaders can strike the righ…
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#108 Inventory Fixes That Save You Thousands
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9:30After a rare five-day break, Aaron returns recharged—and immediately digs into his balance sheet. This time, he's targeting inventory: how it’s managed, stored, and often misused. In this episode, he shares real tactics to turn your raw materials into measurable profit and explains how inventory control directly impacts your bottom line. If you’re …
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Agile Marketing Value 5: Responding to Change over Following a Static Plan
11:56
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11:56Send us a text No marketing plan survives a full year. In this week's episode Nick covers how agile marketers manage change. Rather than reacting to change, agile marketers respond to it in a calculated fashion to make sure their organization finds success in an ever-changing environment. Support the show Follow Nick online at @professoroflife on X…
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CR101: The legacy of three centuries of innovation with Sandeep Seeripat, CIO at Twinings
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56:40Traditional businesses are transforming to enhance consumer engagement and operational efficiency by integrating advanced technologies, helping them stay competitive in the digital age; how can technology best support this transformation? This week, Dave, Esmee and Rob talk to Sandeep Seeripat, CIO at Twinings about how the 300-year-old tea company…
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Strategies to Turn Your Windshield Time Into a Competitive Advantage (Ask Jeb)
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10:34If you're in field sales, you know the reality: You spend hours every week sitting behind the windshield, staring at traffic that's moving at the speed of molasses. Whether you're dealing with Atlanta's notorious I-285 parking lot or any other major city's rush hour nightmare, that windshield time is either making you better or making you bitter.Re…
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AI Mode for SEO: Going beyond SEO Ranking to Brand Visibility
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14:05Send us a text Summary In this episode, Femi Olajiga discusses the evolving landscape of SEO in the context of AI-powered search. He emphasizes the importance of adapting SEO strategies to enhance brand visibility beyond traditional ranking methods. Key topics include understanding user intent, conducting content audits, creating optimized content,…
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Turning Around a Failing Shop and Executing a Plan for Growth
42:34
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42:34By Ratchet+Wrench
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Zoom Is Disrupting Contact Centers and Redefining CX
36:57
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36:57On this episode of Press 1 For Nick, host Nick Glimsdahl sits down with Brandon Knight, Head of CX Ecosystem at Zoom, for a candid and insightful conversation about the future of customer experience and the powerful role AI is playing in transforming the contact center space. Brandon shares his unique, never-before-told journey from managing a Phil…
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S2 EP19: Transitioning from Corporate to Starting a DTC Business with Ally Weiss from Grip Baby
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35:53In this episode of Customer Growth Sessions, Pat interviews Ally Weiss, founder of Grip Baby, an innovative infant crawling support onesie. Ally discusses transitioning from her job at Google to entrepreneurship, covering financial challenges, the importance of IP, and customer feedback. She shares strategies for growing her Instagram following and…
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Bold Moves & Big Screens: How TCL Builds a Brand Customers Actually Remember with Cole Moir, VP of Brand & Digital Marketing at TCL North America
31:57
31:57
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31:57In this episode of Builders Wanted, we sit down with Cole Moir, Vice President of Brand and Digital Marketing at TCL North America, to explore what it takes to create a standout brand in a crowded market. Tune in to hear about the methods behind creating high-impact, emotionally resonant brand experiences and the future role of AI and personalizati…
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Roland Ligtenberg, co-founder of Housecall Pro, discusses home service strategies with KC Cranford, owner of PowerMeans Electric. When starting the business in 2015, KC brought an employee-first mentality. Take care of your team, they’ll take care of your customers. He shares what he looks for in employees, his approach to mentoring and onboarding,…
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#45: REPLAY: Thriving amidst transformation, with Steve Blum, Autodesk
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29:45We aired this episode a little while ago, but thought it had some amazing insights we thought were worth sharing again. Today we’re going to talk about building a change maker culture and how you can help your teams to thrive among change, instead of being disrupted by it. To help me discuss this topic, I’d like to welcome Steve Blum, Chief Operati…
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In this episode, Kari Lotzien opens up about a growing desire many entrepreneurs feel—but rarely voice: the longing for a slower pace in life and business. As summer approaches, Kari explores the deep benefits of embracing “slow leadership”—a philosophy that allows you to lead with clarity, presence, and purpose, without sacrificing profitability o…
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126. How to Overcome The Fear of Doing LinkedIn Videos & Show Up Confidently
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48:04Work with Deirdre to find, win and keep more of your ideal clients by creating your uniquely uncopyable brand strategy, story, offer, experience and more. Ready to finally ditch the fear and start showing up confidently on LinkedIn? In this episode of the Master Your Business Podcast, I sit down with Kerry Barrett, an Emmy Award-winning news anchor…
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18. Business Mindset: Lessons from the Fourth Wing
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30:04In today's unpredictable world, protecting your mindset is just as important as protecting your business strategy. On today's show, we'll dive into Fourth Wing by Rebecca Yarros and explore how Violet's mental shields are a powerful analogy for us as Christian business owners. We'll talk about: - Why mental resilience is critical for sustainable bu…
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Why HR not CTOs Will Lead AI Augmentation - with Joshua Wöhle
1:02:10
1:02:10
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1:02:10In this episode, Joshua Wöhle, co-founder and CEO of Mindstone, joins us to explore how organizations—and individuals—can move beyond basic AI automation to truly augment their thinking and workflows. Joshua shares his personal systems for spotting high-leverage automation opportunities, including his weekly rituals that keep him ahead in the fast-…
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How Disney’s Customer Service Principles Work in Any Business—Without a Big Budget
28:33
28:33
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28:33What if your customers never forgot how you made them feel? In this powerful episode of Chats with Jason, former Disney executive Dennis Snow reveals how world-class experiences aren’t built with fairy dust—but with systems, mindset, and mission. From the legendary Disney onboarding process to the simple yet profound principle of treating every gue…
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HighLevel Masterclass / SaaS Masterclass w/ John Bermudez
1:28:03
1:28:03
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1:28:03By Timur Sabir
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Killing Churn in HighLevel SaaS Businesses w/ Azhar Siddiqui
58:15
58:15
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58:15By Timur Sabir
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Make More Money WITHOUT More Customers w/ Spencer Harman
1:04:51
1:04:51
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1:04:51By Timur Sabir
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Sell SaaS Mastery Workshop w/ Andy Audate
1:26:52
1:26:52
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1:26:52By Timur Sabir
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176. Differentiating Customer Service vs. Customer Experience and Trends (Replay)
31:02
31:02
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31:02Customer experience & customer service are important for long-term success, yet they are not interchangeable. Stacy Sherman and Max Ball, Principal Analyst at Forrester, discuss the differences and leadership best practices so you are doing both right. You'll also hear new trends to be mindful of and plan for, including gig CX, artificial intellige…
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Level-up Your SaaS Company with GoCSM w/ Jenna Leadingham
51:02
51:02
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51:02By Timur Sabir
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Bradley Fish - Bradley Fish GuitarOn a Being the Guy That Helps the Guy: "I remember at one point, he was like, dude, do you wanna do some more loops? I'm the number two producer in the world."There are two levels of cool: Those that know how to play guitar and everyone else below them.Playing guitar is a skill that many want, some achieve and a fe…
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084 | From Cranes to Tariffs: Erik Jones on the Frontlines of Global Trade
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44:58Send us a text In this episode of the ACE Relocation Nation podcast, host Dan Lammers reconnects with longtime friend and Long Beach dockworker Erik Jones, who shares 27 years of frontline experience at the Port of Long Beach, America’s busiest shipping hub. From towering cranes and massive container vessels to the shifting tides of international t…
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The Podium Insider Podcast ft. Billy Hymas
34:26
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34:26🎧 Welcome to the Podium Insider Podcast! ✨ Your front row seat to what's new, what's next and what's working at Podium. This episode we are joined by Billy Hymas as we dive into the latest product updates, real world success stories and expert insights that are shaking up the future of the way engage.#dealership #automotive #carguy #automotivepodca…
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3 Reasons Most Value Propositions Fail and What to Do About It
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48:17
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48:17Most value propositions stink. They’re boring, generic, feature-heavy garbage that make buyers’ eyes glaze over. And the worst part? Most salespeople don’t even realize their value proposition messaging is hurting them.On this week’s Sales Gravy Podcast, Lisa Dennis breaks down her process for building value propositions that actually work—the kind…
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6 New Ways To Earn Money With Buzzsprout Subscriptions
1:19:11
1:19:11
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1:19:11Send us a text Buzzsprout just rolled out a major update to its subscription features! We're talking about the six Buzzsprout Support & Subscriptions options now available. These include premium episodes, ad-free content, back catalog access, early access, subscriber-only podcasts, and listener support. We share tips on engaging supporters without …
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Google Ads for Lead generation websites: How to improve the quality of your leads
18:25
18:25
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18:25Send us a text Summary In this conversation, Femi Olajiga discusses the critical relationship between Google Ads and lead generation, particularly in the B2B sector. He emphasizes the importance of aligning the sales team with the Google Ads team to improve lead quality. Key topics include understanding customer motivations, effective keyword resea…
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#107 The Power of No: When Turning Down Work Is the Smartest Move
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8:31
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8:31In this episode, Aaron shares a hard-earned lesson about boundaries, red flags, and knowing when to walk away—even from a six-figure project. Inspired by an article from Dale at Media 1, “The Power of No”, this one is all about protecting your team, your time, and your bottom line. Aaron walks through a real-world example: a national sign company p…
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What if your customer experience (CX) metrics were telling you the wrong story—and you didn’t even know it? In this episode of Breaking the Blueprint, hosts Vinay Parmar and Iqbal Javaid are joined by James Adamczuk, CX Evangelist for Zoom, to challenge the metrics that dominate boardroom dashboards. From his background in finance and digital trans…
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Insiders React: Google Goes AI 'Beast Mode' + Airbnb's Bold Pivot, Microsoft’s Agent Strategy
55:49
55:49
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55:49Is Google staging the biggest comeback in tech history? Or are we just getting swept up in the hype? Founders often underestimate just how fast platform shifts change the rules of the game, and Google, Microsoft, and OpenAI are rewriting the rulebook in real time. In this episode, Yaniv Bernstein and Chris Saad break down Google’s massive AI showca…
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