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Customer Strategy Podcasts

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B2B marketing strategy grows ever more complex, with marketers needing to understand strategy, marketing technology, e-commerce, customer success, and more. This show covers it all, from a Business-to-Business perspective. From the creators and host of the award-winning The Agile Brand with Greg Kihlström podcast, comes B2B Agility™, a podcast focused on how B2B marketers and the brands they represent become category leaders and drive optimal results for the business and their customers. The ...
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Cloud Realities

Capgemini

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Exploring the practical and exciting alternate realities that can be unleashed through cloud driven transformation and cloud native living and working. Each episode, our hosts Dave, Esmee & Rob talk to Cloud leaders and practitioners to understand how previously untapped business value can be released, how to deal with the challenges and risks that come with bold ventures and how does human experience factor into all of this? They cover Intelligent Industry, Customer Experience, Sustainabili ...
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Beyond the Prompt dives deep into the world of AI and its expanding impact on business and daily work. Hosted by Jeremy Utley of Stanford's d.school, alongside Henrik Werdelin, an entrepreneur known for starting BarkBox, prehype and other startups, each episode features conversations with innovators and leaders to uncover pragmatic stories of how organizations leverage AI to accelerate success. Learn creative strategies and actionable tactics you can apply right away as AI capabilities advan ...
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Most B2B companies overlook their biggest growth opportunity: investing in the customers they already have. Yet, customer marketing leaders struggle to secure budget, prove ROI, and drive growth. In a world obsessed with more (more leads, more deals, more revenue), how do you make customer advocacy a non-negotiable growth strategy? This show is for marketers who want to turn customer advocacy into a strategic growth engine. Each episode features customer marketing pioneers, revenue leaders, ...
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Do you truly have a customer-centric organization or do you simply say you do? Do you know how to identify unmet customer needs? Do you have a growth strategy driven by compelling differentiators? The Customer Mission Podcast shares best practices and insights on how to create customer-centric behaviors and mindsets to grow faster, be more competitive, and be more profitable.
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Punk CX: Customer Experience Insights with Adrian Swinscoe

Adrian Swinscoe | Customer Experience Strategy Expert

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Adrian Swinscoe discusses customer experience and strategy with industry leaders in this engaging series about how to deliver a standout customer experience and service. Topics covered in the interviews include customer service, customer experience, customer engagement, employee experience, employee engagement, technology, adaptable and responsive organizations, digital transformation, high-performing teams, how to best leverage artificial intelligence to drive better outcomes, other new tec ...
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Unfounded - HE

Unfounded - David Laxer & Ofir Michaeli

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Unfounded is a weekly podcast for business and creative leaders who look beyond the bottom line. Hosted by David Laxer and Ofir Michaeli, 2 creative strategists with vast international experience, the podcast seeks to challenge conventions, tackle herd mentality and fight the abuse of industry buzzwords and lingo that often hide lack of vision and originality.
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The world’s most listened to, and award-winning, podcast covering the war in Ukraine. Every weekday, the Telegraph's top journalists analyse the conflict from all angles – just as they have since Russia's full-scale invasion in 2022, when tanks, jets and troops crossed Ukraine's borders. Downloaded over 120 million times and trusted by listeners worldwide, the team considers military strategy, history, weaponry, economics, refugee crises, culture, and daily life in Vladimir Putin's autocrati ...
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Presented by CX Influencer of the Year 2024, Christopher Brooks. The CX Superheroes podcast, with over 50 episodes brings you insights, ideas and inspiration from the world of Customer Experience. With particular emphasis on people, brands and experiences which are 'superhero' like in their strategies. Either they define best in class or are pushing the boundaries for the next generation of customer experience. From strategy to delivery, from SMEs to Enterprise customer centricity, all aspec ...
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Tech Talks Daily

Neil C. Hughes

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If every company is now a tech company and digital transformation is a journey rather than a destination, how do you keep up with the relentless pace of technological change? Every day, Tech Talks Daily brings you insights from the brightest minds in tech, business, and innovation, breaking down complex ideas into clear, actionable takeaways. Hosted by Neil C. Hughes, Tech Talks Daily explores how emerging technologies such as AI, cybersecurity, cloud computing, fintech, quantum computing, W ...
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The AC Method

Aaron Clippinger

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Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
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gguttalks

gguttalks podcast

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Creative and Critical Thinking in Business... and Life. Through episodes about leadership, AI, design & innovation, and some on health. ggutt.substack.com
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Tune into “Superpro Podcast” by Housecall Pro, where home service professionals share their journeys and expert advice. Each episode dives into real-life stories, offering insights on overcoming industry challenges, innovative business strategies, and personal growth. Learn how to elevate your service business from marketing tips to tech innovations. Perfect for newcomers and veterans looking to stay ahead in the home service industry.
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Buzzcast

Buzzsprout

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Buzzcast is a roundtable discussion about podcasting from the people at Buzzsprout. We'll cover current events and news, podcast strategy, tools we are using, and dip into the Customer Support mailbag to test our podcasting knowledge. If you want to stay up-to-date on what's working in podcasting, Buzzcast is the show for you.
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Catalyst

Launch by NTT DATA

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Catalyst, Launch by NTT DATA’s podcast hosted by Tammy Soares, puts humans at the heart of transformation. Each week, visionary leaders and changemakers share how creativity, technology and human insight are reshaping business, culture and the future of work. From platform innovation to AI and design leadership, Catalyst isn’t just about what’s next in tech — it’s about shaping business, technology, and culture through a human lens and spotlighting the visionaries paving the way forward. Lea ...
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Sunny's Silver Linings is a Top MSP Channel Podcast hosted by the CEO of IT By Design, Sunny Kaila. Sunny and his guests cover a wide range of MSP and Talent-based topics, including MSP services, cybersecurity, customer service, and strategies to achieve growth and success in the channel. Listen now to take your business to the next level! https://hubs.ly/Q02DrxnQ0
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The Ecom Show

Daniel Budai

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The Ecom Show is the official podcast of Budai Media hosted by Daniel, the founder of our team. Great discussions with the most successful eCommerce people—from owners to digital marketers. Let's learn some e-commerce hacks from industry experts. Hosted on Acast. See acast.com/privacy for more information.
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Designed to keep HHG Van Operators updated on industry topics that impact their ability to run a successful small business. Ace Relocation Systems is a leading U.S. moving, warehousing, and distribution company with coverage around the globe. For nearly 40 years, our family-owned business has provided unrivaled customer service to individuals, employee relocation programs, and commercial business clients. Our strength comes from our small-business heritage and customer-first philosophy combi ...
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Navigating the Customer Experience

Yanique Grant, Customer Experience Strategist, Entrepreneur

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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
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Closing Time is a weekly podcast with insider tips and insights for go-to-market leaders. In each episode, you'll meet a luminary in the sales, marketing, or customer success field and get actionable tips and tactics to elevate your game. Each 15-minute episode will go deep on skills to close deals, see the latest on marketing tech, or check out trends to elevate the customer experience.
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Chats with Jason

Jason S Bradshaw

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What if the secret to transforming your business wasn’t in the next big strategy—but in the experiences you create every single day? Chats with Jason is more than a podcast—it’s a movement led by customer experience strategist and bestselling author Jason S Bradshaw. In each episode, Jason sits down with world-class leaders—not just from customer service or HR, but from technology, marketing, finance, design, leadership, and more. Why? Because every part of a business touches the customer or ...
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Modern Healthcare's Healthcare Insider Podcast is a sponsored podcast series from Modern Healthcare Custom Media. In this series, we'll interview healthcare's most accomplished leaders to learn how they're addressing the industry's most pressing challenges, taking an inside look at the innovations that are moving the industry forward.
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Introducing Alex Shevelenko, CEO and founder of RELAYTO and the host of the Experienced-Focused Leaders Podcast. With a mission to empower seasoned business owners who recognize the critical role of customer experience in achieving success, Alex brings together a community of discerning listeners eager to explore new perspectives and strategies for enhancing their experience-centric approach. In our thought-provoking podcast episodes, we dive deep into the stories and insights of accomplishe ...
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Does the thought of looking at your metrics trigger a visceral reaction? That’s because no one ever taught you how to understand what they actually mean. Leveraging your metrics is the fastest way to sustainable business growth. In fact, research from McKinsey shows businesses that use data effectively grow up to 23x faster! Your host, business strategist and bestselling author Amy Traugh, will show you how to ditch generic, cookie-cutter strategies that keep you on the revenue roller coaste ...
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The Master Your Business Podcast is a live workshop-style branding, marketing and customer experience podcast hosted by me, Deirdre Martin. You will learn actionable step-by-step tips that help businesses like yours gain clarity and illuminate your path to business success. As well as interviews with industry experts, I share how I became an industry thought leader in marketing and customer experiences using digital courses, keynote speaking and co-authoring a number-one best seller all with ...
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What's Next?

Kindred Digital Podcasts

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What’s Next? is a podcast from Kindred Communications where host Reeves Kirtner sits down with the people making things happen in our region—in business, events, and in the community. There are so many positive things happening right now, and this show is about the people behind it: their stories, the lessons they’ve learned, and where they’re headed next. Each episode features real, unscripted conversations with business owners, festival organizers, community leaders, and others. We dig int ...
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Ready to dominate your market? The Takeover is your go-to podcast for growth strategies that work. Whether you’re leading a company, driving marketing initiatives, or closing sales, these battle-tested strategies will help you scale. Each episode breaks down big ideas into actionable steps empowering you to generate more leads, drive more sales, and scale your business. Tune in for real advice delivered by world-class marketers & business leaders to help you dominate in all areas of Sales & ...
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Customers Who Click is a weekly podcast for DTC founders and senior marketing leaders. Host Will Laurenson sits down with operators to have honest, unscripted conversations about growth decisions, trade-offs, and what actually changes as brands scale. Expect real stories, real opinions, and conversations you’d normally only hear behind closed doors. Join 5,000+ DTC marketers getting our podcast insights every week at https://customers-who-click.beehiiv.com/subscribe
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Brand2Brand provides unfiltered conversations on brand strategy, marketing trends, and emerging technology for business leaders. Whether you want to sharpen your strategy or sound cool at parties, this show is for you. Join hosts Thomas Stirling and Veronica St. Cyr to explore the marketing lessons we can learn from the champagne-worthy wins and hardcore fails of well-known brands. This podcast has been described as "what you imagine marketing professionals would talk about at a bar." So gra ...
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The Growth Signal

Alyssa Nolte

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Customer relationships are changing. In a world where trust is earned (not assumed) and expectations evolve overnight, revenue leaders can’t afford to rely on old playbooks. The Growth Signal is your front-row seat to the conversations shaping the future of customer relationships. Hosted by Alyssa Nolte, each episode features honest, unscripted conversations with leaders in sales, customer success, marketing, and growth. No slides. No buzzwords. Just smart people wrestling with how to build ...
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Pipelineology

Gary Ruplinger

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Never wonder where your next client is coming from! Pipelineology is a podcast for entrepreneurs, agencies, consultants and sales professionals who want to fill their sales pipeline with hot prospects, close more deals, and have a predictable and reliable way to acquire new customers. This business podcast focuses on prospecting, customer acquisition, marketing automation, sales, retention and business growth... and have some fun along the way.
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Torch Talk

Lindsey Chupp

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Torch Talk is the podcast for bold local leaders. Each week, we sit down with entrepreneurs, experts, and change makers to talk strategy, leadership, marketing, and what it really takes to grow a business today. Honest insights. No fluff. Real stories.
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DTC POD: How The Best Brands Are Built

Ramon Berrios, Blaine Bolus

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DTC POD is a podcast about all things direct to consumer. We cover everything for starting, growing, and optimizing eCommerce stores and DTC (or D2C) brands. We talk with founders, marketers, platforms, creators and marketing & growth agencies to cover topics like brand building, social media, influencer marketing, website conversion, paid media, Facebook ads, consumer trends, email marketing, and more. If you're interested in the stories behind your favorite consumer brands, this podcast is ...
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Welcome to Promotion Playbook, your ultimate destination for expert insights into promotional products, custom merchandise, and brand marketing. Hosted by industry leaders Pascal and Will, this podcast is your go-to source for everything related to swag, giveaways, logo apparel, screenprinting, embroidery, and branded merchandise. Dive deep into the world of promotional strategy with us as we break down real campaign results, unpack the ROI of popular products like tote bags and mugs, and sh ...
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Called To Action is a podcast where the latest trends and research in B2B marketing are investigated and discussed. At the end of each episode, you’ll get ideas for tactics to use in your company’s marketing. What action will you take next? This podcast, produced by Aimtal, a digital marketing agency, features the company’s CEO and Co-founder, Janet Mesh, and Growth Marketing Lead, Tucker Delaney-Winn, as the hosts, along with special guest speakers and industry thought leaders.
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Curious Customer is for anyone curious about the world of Consumer: insights, trends, companies, brands - and the people building them. Hosted by Matt Chandler, the show explores the front lines of consumer innovation, featuring conversations with Founders, CEOs, CMOs, and Marketing Leaders shaping the future. Whether you're a future founder, brand builder, or simply curious about the world around you, this podcast is for you. Each episode dives into the experiences behind iconic brands and ...
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Welcome to The B2B eCommerce Show – a hub for leaders, innovators, industry experts, and newbies to explore the fast-paced world of digital commerce. Hosted by respected thought leader Justin King, this podcast delves into the strategies, challenges, and successes shaping how manufacturers, distributors, and service providers thrive online. Each episode features insightful conversations, practical advice, and compelling stories from pioneers driving digital transformation in the B2B eCommerc ...
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Are you ready for CX Unhinged? For building better experiences? Hosted by Bob Azman, this show digs into the trends, tools, and tactics that are transforming the way businesses connect with their customers. Get ready for thought-provoking interviews, expert advice, and the latest insights straight from the world of CX. Whether you're aiming to enhance your strategy or discover new ways to drive customer satisfaction, grab your notebook - Bob and his guests have got you covered. Make sure to ...
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The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions

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Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.com Jeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus yea ...
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A podcast for home improvement contractors to help you crush your lead goals and take your business to the next level. Join us each episode as we give you powerful insights and practical tips on the best digital marketing strategies to help you grow your home improvement business.
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Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation ...
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Which companies are on the cutting edge of artificial intelligence? What’s the next major breakthrough in healthcare? How do iconic brands reinvent themselves to appeal to the next generation? Most Innovative Companies is where tech, business, and innovation convene. Join hosts Yasmin Gagne and Josh Christensen as they bring you the latest innovations transforming business and society—and highlights the companies that are reshaping industries and culture.
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Molly Pierce is the CEO of Track That Advisor, a firm that helps independent financial advisors turn complex business data into clear, actionable insights to grow and scale effectively. She joined Track That Advisor in 2017 and is passionate about helping advisory teams track their metrics and reach their full potential. Molly holds a Bachelor's de…
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In this episode, I challenges shop owners to step outside themselves, stop assuming clarity, and start seeing their business the way a customer actually experiences it. When you do that, you don't just reduce confusion- you create an environment that feels intentional, trustworthy, and easy to buy from. https://grow-myetsyshop.com/…
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What’s Next? is a podcast from Kindred Communications where host Reeves Kirtner sits down with the people making things happen in our region—in business, events, and in the community. There are so many positive things happening right now, and this show is about the people behind it: their stories, the lessons they’ve learned, and where they’re head…
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Send us a text This episode is a behind-the-scenes look at Buzzsprout’s most ambitious yearly recap yet! Learn how it was built, why it’s animated, and how it’s designed to help podcasters celebrate their work and share it easily. We dig into favorite stats, surprising listener data, and creative ways podcasters are using playback on social media. …
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Day 1,415. Today, the world responds to Putin’s latest outrage that has seen a nuclear-capable ballistic missile fired by Russia hit Ukraine just 50km from Nato’s border, with one leading European politician saying the pressure on Putin must now be “turned up to the maximum and made unbearable.” We hear from the man who recently interviewed Oleksan…
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Today’s episode of the Punk CX podcast is with Chris Morrissey, who is the General Manager and Global Head of CX Sales & Go-To-Market at Zoom, where he drives strategy and execution for the company's customer experience business. Chris joins me today to talk about why describing yourself as ‘AI-first’ these days is a mistake, why reducing effort ou…
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Most dealerships think they have a process.Very few can actually prove it’s being followed.In this episode of Shift Into Profit, Jason Harris sits down with Gavin Janis Siro.ai to break down one of the biggest blind spots in automotive retail: confusing checklists with real process management.Dealers spend massive time and money getting customers i…
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Your host Alex Shevelenko welcomes Nicole Alvino, a pioneering leader in employee experience and founder of FirstUp, a platform that connects organizations with their workforce at scale. With experience building technology solutions for some of the world’s largest companies, Nicole helps enterprises engage frontline employees, drive alignment, and …
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That question sat at the heart of my conversation with Bret Kinsella, recorded while he was in Las Vegas for CES and preparing to step onto the AI stage. Bret brings a rare combination of long-term perspective and hands-on experience. As General Manager of Fuel iX at TELUS Digital, he operates generative AI systems at a scale most enterprises never…
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On today’s episode, cohosts Kristin Toussaint and Josh Christensen discuss the latest news in business and innovation, including the aftermath of Nicolás Maduro’s capture, the latest on the Warner Bros. Discovery deal, and the new Nvidia chip. Next, Fast Company editor-in-chief Brendan Vaughan talks with journalist Andrew Ross Sorkin about his new …
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The dealership world is changing fast — and most dealers aren’t ready.In this episode of the Strategy with Jason Podcast, Jason Harris sits down with Adam Bruttell from Netsol to break down what’s really happening inside modern dealerships and why the traditional car-buying experience is breaking down.Today’s customer shops online first. In fact, 9…
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Profitable MSPs don't scale by fixing people; they scale by fixing processes. In this Sunny Silver Linings recap episode, we unpack the biggest insights shaping the MSP space today: why process-driven MSPs outperform rockstar-dependent teams, how profitability, EBITDA, and cash flow drive real MSP valuation, and why AI in managed services should be…
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Tired of your skilled team getting bogged down in repetitive CAD work? In this episode, Aaron sits down with Adam from AP Consulting, an automation expert who has visited hundreds of sign shops worldwide. They dive into the real-world strategy of using software to automate design tasks for products like channel letters and cabinets. Not to replace …
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Day 1,414. Today, as yet another Russian shadow fleet tanker makes the news, but this time after an explosion by a suspected Ukrainian drone in the Black Sea forced it to divert to Turkey, we hear live from Ukraine where overnight strikes left two regions without power as temperatures plummet below zero. We report how the value of defence company s…
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In this episode, Gary chats with Jeff Bajorek, founder and principal of Parabola Consulting. With two decades of sales experience, Jeff shares insights on selling with authenticity, uncovering organizational blind spots, and understanding why customers buy. The conversation covers improving customer relationships, leveraging unique value propositio…
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David Wachs joins Alyssa Nolte to rethink what really builds lasting customer relationships. Most teams celebrate the close and then move on. That gap right after conversion is where loyalty is won or lost. Alyssa Nolte and David Wachs dig into why keeping customers takes just as much intention as winning them, and how small, human actions can driv…
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What does it actually take to move beyond AI pilots and turn enterprise ambition into real productivity gains? That question sat at the center of my conversation with Olivia Nottebohm, Chief Operating Officer at Box, and it is one that every boardroom seems to be wrestling with right now. AI conversations have matured quickly. The early excitement …
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Vishal Kumar is the founder of Caira Camera — a camera that bridges the gap between your smartphone and professional equipment. Before launching his business, Vishal worked as a data scientist at Sotheby's, where he started creating his own content and quickly discovered the frustrations that come with traditional photography workflows. His experie…
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Day 1,413. Today, we report on the details of the latest Coalition of the Willing summit in Paris, asking how significant was the strong US presence and input. We get an update from Francis in Hungary and, later, we have an interview with Sir Ben Wallace, Britain’s former defence secretary who says it's just wishful thinking that Donald Trump would…
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Welcome back to All Things Considered CX! In this episode, Bob Azman is joined by LinkedIn expert and personal branding strategist, Carol Kaemmerer . As the new year kicks off amid a challenging economic landscape marked by recent layoffs, Bob Azman brings Carol Kaemmerer to share her insights on building an impactful professional presence online—e…
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Send us a text In the final episode of our Rewind Series, Caitlyn and Meredith revisit the most-listened-to episode in Digital Marketing for Contractors history: SEO Trends You Can’t Ignore — and update it for 2026. When the original episode aired, Google had just rolled out more than 5,000 algorithm updates in a single year, and the industry was b…
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Rethinking how trust, relationships, and real human connection drive growth. Most organizations ask for money too fast. They sell, pitch, and blast emails… then wonder why people tune out. Alyssa Nolte sits down with Katherine Lacefield to rethink what actually builds loyalty. The answer is stewardship. Real relationships. Treating people like huma…
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What if making more money this quarter had less to do with doing more and more to do with a few simple habits done consistently? Sustainable business growth doesn’t come from working 24/7. It comes from repeated behaviors that compound over time. In this episode you’ll learn three simple habits that will directly support your short-term revenue tar…
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Net revenue retention doesn’t get fixed at renewal, it’s shaped long before the deal is signed. In this episode, Tyler Calder, Chief Marketing Officer at PartnerStack, breaks down why NRR starts with marketing and how poor pipeline quality quietly creates churn months later. Drawing from hard-earned lessons across B2B, partnerships, and customer ma…
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Get your free custom merch quote in 30 minutes 👉 https://promopunks.com.au/collections/all-10-000-products 🔗 TAKE ACTION: Browse 10,000+ branded products: https://promopunks.com.au/collections/all-10-000-products Four dirty secrets the promo industry doesn't want you to know. ◼️ Hidden fees suppliers conveniently forget to mention ◼️ Quality bait-a…
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Just because it’s B2B doesn’t mean it has to be boring. In this Brand2Brand Happy Hour, we sit down with Cliff Stevens of Sedgwick to hear how his bold, consumer-first approach to the traditional B2B category is the key to standing out in a sea of sameness. 🎧 For full episode resources and references, visit stirlingbrandworks.com.…
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In this episode of the B2B eCommerce Show, Justin King sits down with Jason Greenwood, Founder of Greenwood Consulting, to discuss how B2B companies can drive real digital ROI without forcing customers to change how they buy. With over 25 years of experience in eCommerce, Jason shares practical insights on why adoption matters more than platforms, …
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What happens when the systems we rely on every day start producing more signals than humans can realistically process, and how do IT leaders decide what actually matters anymore? In this episode of Tech Talks Daily, I sit down with Garth Fort, Chief Product Officer at LogicMonitor, to unpack why traditional monitoring models are reaching their limi…
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Day 1,412. Today, as military and political chiefs from the Coalition of the Willing meet in Paris, President Zelensky continues to reshuffle his top team, including the replacement of the man behind Operation Spiderweb, a move that has been criticised in Ukraine. We have a look at how 2026 is being reported in the Russian media and, later, we spea…
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Roland Ligtenberg, co-founder of Housecall Pro, cover some industry secrets with Brian Armstrong and Donovan Truesdale, co-owners of Blue Diamond Heating and Air since 2019. They share a few subtle shifts that helped boost profits during the pandemic, as well as the ins and outs of their membership plans. Donovan lays out some of the surprising pla…
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Who really owns churn and what if the answer makes you uncomfortable? Customer success has long blamed sales or product when customers leave. In this conversation, Alyssa Nolte and Jeff Moss challenge that habit and rethink who is actually best positioned to reduce churn and drive real customer outcomes. Jeff Moss makes a clear hot take. Churn may …
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You're listening to The Ecom Show, the podcast where we dive deep into the minds of top e-commerce entrepreneurs, marketers, and agency owners to uncover the most effective strategies and tactics for scaling your brand. I'm your host, Daniel Budai, e-commerce retention marketing expert and founder of Budai Media. Before we jump into today's convers…
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Did you know that 53% of Gen Z, the rising workforce, identifies as neurodivergent? If that’s the future of work, what does it mean for how we lead, collaborate, and connect? It means if we don't learn how to lead for the needs of neurodiverse employees, we could be facing a huge hiring and unemployment gap. Julia Armet, people and culture strategi…
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In this episode of Torch Talk, Lindsey sits down with Julia Kooser, Director of Client Success, to unpack what the Blaze Network is and why it matters heading into 2026. Blaze isn’t another marketing trend or side project. It’s the educational and connection-driven hub behind Fierce, built to support business owners and leaders beyond execution alo…
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What if the secret to better leadership, team culture, and resilience isn’t more hustle but more play? This week, we welcome the dynamic and deeply inspiring Brandy Heather, a bestselling author, award-winning educator, and internationally recognized expert on the science of play. Brandy brings the fire, compassion, and neuroscience to back her mis…
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This week on Catalyst Tammy chats with Parisa Zander, a seasoned professional in the tech industry who recently retired after a successful career spanning nearly three decades at companies like Meta, Samsung and Microsoft. Parisa discusses the challenges of being a woman in tech, the importance of finding one's voice, and the values that guide her …
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Send us a text In this episode of Navigating the Customer Experience, we sit down with Jeremie Kubicek, a powerful communicator, serial entrepreneur, and co-founder of GiANT, a global leadership development company. Jeremie is the author of several influential leadership books, including 5 Voices, 5 Gears, The 100X Leader, The Peace Index, and his …
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Want help building a brand strategy that keeps clients coming back? Work with Deirdre to craft your uncopyable brand, offers, messaging, and experiences that make your growth inevitable. — How Coaches Can Start and Grow on Substack Before It’s Crowded You don’t need another social media platform… you need a better one. Most coaches are exhausted be…
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Mikkel B. Rasmussen brings a rare lens to the AI conversation. As an applied anthropologist, he has spent decades helping companies like LEGO uncover what is really going on beneath the surface. In this episode, he shares how deep insight often begins with being wrong, why surprise is the clearest sign you have found something meaningful, and how t…
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In this teaser, Jeremy and Henrik debrief their conversation with Mikkel B. Rasmussen, founder of the Human Activity Laboratory. They expected a conversation about AI’s limitations, but got a rethinking of insight itself. They explore Mikkel’s definition of insight as the gap between how we think the world is and how it actually is, why surprise is…
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Are we asking ourselves an honest question about who really owns automation inside a business anymore? In my conversation with Darin Patterson, Vice President of Market Strategy at Make, we explore what happens when speed becomes the default requirement, but visibility and structure fail to keep up. Make has become one of the breakout platforms for…
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What if the real reason people are leaving isn’t pay, perks, or generations, but the way work is designed? In this episode of Chats with Jason, Jason S Bradshaw sits down with Joe Mull, Hall of Fame speaker, author, and one of the world’s leading voices on employee commitment, to dismantle the myth that “no one wants to work anymore.” Joe reveals w…
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Day 1,411. Today, as the world reacts to America’s operation in Venezuela over the weekend, we explore Moscow’s notably muted response - a silence that hints at the tension inside the Kremlin between defending an ally and condemning US action, risking Donald Trump’s wrath, or quietly applauding an example of international intervention. We also hear…
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Brand storytelling is becoming one of the most critical growth levers for B2B marketers—and in 2026, it's being reshaped by AI. In this episode of Closing Time, we're joined by brand storytelling expert and author Park Howell to break down what brand storytelling really is, why it matters more than ever, and how B2B marketing leaders can use proven…
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00:00 Introduction to Restaurant Technology and Data Intelligence 02:57 The Challenges of Fragmented Restaurant Data 05:36 The Role of AI in Restaurant Management 08:31 Real-World Applications of Livelytics 11:17 Leading vs. Lagging Indicators in Restaurant Analytics 13:56 Integrating Multiple Data Sources for Insights 17:08 The Importance of Quick…
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Mark Ovaska is the Co-founder and CEO of Precept, an AI-driven integration platform that helps fintech companies connect to any API quickly and simplify complex data integrations. He co-founded the company to eliminate lengthy and costly integration projects, enabling teams to scale without engineering bottlenecks. Before Precept, Mark led software…
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Was 2025 the year the games industry finally stopped talking about direct-to-consumer and started treating it as the default way to do business? In this episode of Tech Talks Daily, I'm joined by Chris Hewish, President at Xsolla, for a wide-ranging conversation about how regulation, platform pressure, and shifting player expectations have pushed D…
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