Search a title or topic

Over 20 million podcasts, powered by 

Player FM logo
show episodes
 
Artwork

1
Dive

C-Store Center

icon
Unsubscribe
icon
Unsubscribe
Monthly+
 
This is a podcast covering training topics and experiences related to new convenience store sales associates that others in your store don't have time to cover. So, dive right in and learn about your job and how things work in the industry.
  continue reading
 
Artwork

1
The Food Mentor

David J Burns

icon
Unsubscribe
icon
Unsubscribe
Monthly
 
For those of you who know me, you would know I love working in this wonderful food industry, but I also love talking about it!The Food Mentor Podcast unravels innovative, insightful and insprirational stories from individuals and businesses from the food industry. If you are interested in developing or growing a food or beverage brand/business or you are a retail, food service, hospitality, distribution company or even a food industry service provider, then we have you covered. One thing is ...
  continue reading
 
Tim Lazor's Unique Retail Marketing Firm Specializing In Growing The Convenience Store Sales by focussing on Customers. We help: Convenience Store Retailers…Convenience Distributors…Convenience Manufacturers & Suppliers……Grow their sales and margins with differentiated, disruptive, and value–creating marketing programs.
  continue reading
 
Loading …
show series
 
In this episode of The Food Mentor Podcast we are chatting with the founder Milo Gaffney about this exciting new hot snacking brand Go Snack. Go Snack provides hot snacks conveniently packaged specifically for the convenience and travel industries. For convenience store and travel industry operators it’s as simple as from the freezer to the oven th…
  continue reading
 
Episode Show Notes: Enhancing Store Operations - Your Guide to Continuous Improvement Episode Description In the final episode of "Dive from C-Store Center," host Mike Hernandez wraps up the series with powerful insights on creating lasting efficiency in your store operations through continuous improvement. Learn how one associate's simple observat…
  continue reading
 
DIVE Podcast - Episode 66 Notes Episode Title: Mastering Difficult Situations - Your Guide to Conflict Resolution Host: Mike Hernandez Episode Description: In this essential episode of Dive, host Mike Hernandez explores how convenience store sales associates can transform challenging customer situations into opportunities for building trust and loy…
  continue reading
 
DIVE Podcast - Episode 65 Notes Episode Title: Mastering Compliance - Your Guide to Store Standards Host: Mike Hernandez Episode Description: In this essential episode of Dive, host Mike Hernandez explores how sales associates can master compliance and certification requirements to protect customers, themselves, and their store. Learn why complianc…
  continue reading
 
Hi everyone welcome back to The Food Mentor Podcast, I'm David J Burns your host. I’m delighted today to chat with Jamie and Kim the founders of ILOVEUBABE XO exclusive womens collagen infused chocolates. Perfect for gifting, beauty and self indulgence - and just for women! Edible beauty as this segment is called is in huge growth hitting $300 mil …
  continue reading
 
DIVE Podcast - Episode 64 Notes Episode Title: Using Data to Drive Success - Your Guide to Sales Analytics Host: Mike Hernandez Episode Description: In this practical episode of Dive, host Mike Hernandez reveals how convenience store sales associates can use simple sales analytics to dramatically improve their performance. Discover how understandin…
  continue reading
 
DIVE Podcast – Episode 63 Notes Episode Title: Making Promotions Work - Your Guide to Marketing Success Host: Mike Hernandez Episode Description: In this action-packed episode of Dive, host Mike Hernandez explores how convenience store sales associates can transform store promotions from simple discounts into powerful sales opportunities. Learn how…
  continue reading
 
DIVE Podcast - Episode 62 Notes Episode Title: Inclusive Excellence - Creating a Welcoming Store for Everyone Host: Mike Hernandez Episode Description: In this essential episode of Dive, host Mike Hernandez explores how convenience store sales associates can create an inclusive, welcoming environment for customers from all backgrounds. Learn practi…
  continue reading
 
DIVE Podcast - Episode 61 Notes Episode Title: Mastering Online Orders & Delivery - Your Digital Service Guide Host: Mike Hernandez Episode Description: In this comprehensive episode of Dive, host Mike Hernandez explores the rapidly evolving world of digital ordering and delivery for convenience store associates. Learn how to excel in managing onli…
  continue reading
 
Dive - Episode 60 Guide Episode 60: Mastering Convenience Meals: Your Guide to Quick Service Excellence Host: Mike Hernandez Series: Dive from C-Store Center Duration: 21 minutes Episode Description Transform your sales performance by mastering today's fastest-growing profit center: convenience meals and prepared foods! In this essential episode of…
  continue reading
 
Dive - Episode 59 Guide Mastering Alcohol Sales: Knowledge, Compliance, and Responsibility Host: Mike Hernandez Series: Dive from C-Store Center Duration: 22 minutes Episode Description Master one of the most crucial responsibilities in convenience store operations: alcohol sales! In this essential episode of Dive, host Mike Hernandez reveals how p…
  continue reading
 
It’s always very exciting in the food industry when a new segment comes along. Pistachio nuts are not new but Pistachio Spread certainly is. I’m delight today to welcome Fuad Baker the Sydney based founder of Pistabella Pistachio Spread. This is a classic entrepreneurial story whereby Fuad and the team recently launched one of the first Pistachio S…
  continue reading
 
Dive - Episode 58 Guide Mastering Fresh Food & Bakery: Your Guide to Product Excellence Host: Mike Hernandez Series: Dive from C-Store Center Duration: 23 minutes Episode Description Transform your convenience store career by mastering today's hottest category - fresh food and bakery! In this game-changing episode of Dive, host Mike Hernandez revea…
  continue reading
 
Dive - Episode 57 Guide Mastering the Close: Sales Techniques for Convenience Store Success Host: Mike Hernandez Series: Dive from C-Store Center Duration: 21 minutes Episode Description Transform your register interactions into sales opportunities! In this high-impact episode of Dive, host Mike Hernandez reveals how mastering the art of closing ca…
  continue reading
 
Dive - Episode 56 Guide Building Customer Relationships: The Art of Convenience Store Service Host: Mike Hernandez Series: Dive from C-Store Center Duration: 20 minutes Episode Description Transform everyday transactions into lasting customer relationships! In this episode of Dive, host Mike Hernandez breaks down the essential techniques for buildi…
  continue reading
 
In this episode of "Dive," host Mike Hernandez dives into the world of loyalty programs and customer data management in convenience stores. Learn how these systems can enhance customer experience and boost sales through personalized recommendations and targeted offers. Show Notes: Segment 1: Introduction to Loyalty Programs Fundamentals of loyalty …
  continue reading
 
Send us a text What’s the fastest and easiest way to grow your convenience store sales without breaking budgets? Answer: SMPs---Strategic Marketing Promotions. SMPs create and communicate your convenience value to customers, then differentiate your stores to beat out competitors for sales, time after time. It’s awesome. But here’s a secret…successf…
  continue reading
 
Send us a text When you learn to see... •The convenience industry and its' customers DIFFERENTLY, •Your store model and retail marketing DIFFERENTLY... ...ONLY THEN can you create new sales and growth opportunities. Let's explore: Why doesn't the convenience store industry grow commensurate with the growing importance of convenience in every other …
  continue reading
 
The way you handle objections can turn a skeptical customer into one who leaves satisfied and returns again. Skillful handling of concerns doesn't just resolve the moment—it builds trust and loyalty. In today's episode, we'll explore how to navigate these conversations confidently and effectively. Whether it's a price objection, concern about quali…
  continue reading
 
Meet Bec and Narelle Thompson. The powerhouse sister duo who this month are celebrating their first birthday for the Cubbyhouse Canteen retail venture. The Cubbyhouse Canteen brand is a childrens lifestyle brand supporting youth mental health - but the brand is not actually new. For 15 years Bec & Narelle have enjoyed life within their thriving Cub…
  continue reading
 
In today's episode, we're exploring the critical topics of crisis management and emergency preparedness. Whether it's a natural disaster, a medical emergency, or a security threat, being prepared is the key to handling these situations effectively. This episode will give you the tools and confidence you need to manage crises, respond to emergencies…
  continue reading
 
Send us a text Is putting a radio station that YOU OPERATE inside your convenience store a good retail marketing idea? Is operating a radio station and selling RMN ads on it in your "retail wheelhouse?" Prove it to me. What do your customers say about this? You didn't ask them....? Uh oh. Notes: So here's the one question of the day for the conveni…
  continue reading
 
In today's episode, we'll dive deep into how emotional intelligence and empathy play crucial roles in providing top-notch customer service, especially in those challenging moments when frustrations run high. These skills aren't just about making customers happy at the moment; they're about building long-term trust and loyalty, even when things go w…
  continue reading
 
In this episode of The Food Mentor podcast, I’m chatting with Arianne Sackville, founder of Bell and Bone, a pet food brand all about healthy, natural ingredients for dogs. Arianne shares her career journey, beginning with her university days at Monash and an internship at IBM, where she learned the importance of working for a brand she's passionat…
  continue reading
 
In today's episode, we'll explore how effective teamwork can transform the way your store operates. We'll cover how clear communication, resolving conflicts early, and supporting each other can create a more positive and efficient workplace. When everyone is on the same page, tasks get done faster, and the work environment becomes much more enjoyab…
  continue reading
 
In today's episode, we'll focus on the importance of knowing your products, especially when it comes to personal care and household supply items. We'll cover how understanding the features and benefits of these products allows you to communicate their value to customers effectively. We'll also dive into cross-selling techniques so you can suggest c…
  continue reading
 
In today’s episode, we’ll explore the critical role compliance and regulatory standards play in running a successful convenience store. From food safety and hygiene to understanding local and federal regulations, we’ll break down what you need to know to ensure your store stays compliant. Following these guidelines isn’t just about passing inspecti…
  continue reading
 
It’s not often you get the opportunity to chat with a successful brand co founder that sold to a multinational for 200 Million Pounds just 10 years after launching their brand in the UK. The brand is of course Grenade. Launching in the UK in 2010 with the vision of being an iconic weight loss product and the go to brand within Sports Nutrition. Thi…
  continue reading
 
Today's episode will focus on practical ways to boost sales through smart merchandising strategies. We'll discuss how placing products strategically can increase visibility and encourage purchases, how to use visual merchandising techniques to attract attention and create a more engaging shopping experience, and how to use sales data to continually…
  continue reading
 
In today's episode, we're focusing on the skills you need to manage store operations regarding equipment. We'll cover the basics of maintaining and handling store equipment, troubleshooting common problems that might arise, and understanding how to report maintenance needs and potential safety hazards. By the end of this episode, you'll have a soli…
  continue reading
 
Today we are talking all things chewing gum. But not any old chewing gum. A big welcome to Marie Hatzimihalis the founder of Honest Gum (other wise known as The Gum Girl) Honest Gum is the new frontier of chewing gum - ethically crafted and sustainably made and unlike other chewing gums on the market Honest Gum is made without a synthetic gum base.…
  continue reading
 
In today’s episode, we’re going to focus on the essential communication skills that every sales associate needs to master. Whether it’s actively listening to your customers, using the right words and body language, or adapting your communication style to fit different personalities, these skills are the backbone of excellent customer service. By th…
  continue reading
 
We dive deep into frozen foods and dairy products in today's episode. We'll arm you with the knowledge you need to become a product expert in these categories so you can answer customer questions and anticipate their needs. By the end of this episode, you'll have a solid understanding of what sets these products apart, how to highlight their featur…
  continue reading
 
Today we are chatting with an industry colleague of mine Tony Hunter. I met Tony about 5 years ago and I must say my first chat with him was extremely fascinating to say the least. Tony lives in Brisbane here in Australia and is a Food Futurist, renowned for helping manufacturers, retailers and the food industry in general understand what the futur…
  continue reading
 
This episode of the food mentor podcast takes a slight twist into the hospitality and hotel management world. On a recent business trip to Indonesia I met a fantastic Australian Brendan Lane Mullins the General Manager of Bali’s leading luxury hotel The Seminyak Spa and resort. https://www.theseminyak.com As most people would know Seminyak in Bali …
  continue reading
 
In this episode, we'll explore the critical aspects of cleaning and sanitation that go beyond the surface. We'll discuss why it's vital to uphold the highest standards of cleanliness, how to manage waste efficiently, and the importance of adhering to health and safety regulations. These practices not only ensure compliance but also enhance customer…
  continue reading
 
There’s never a dull moment in the food manufacturing world and this story is no different. Milo Gaffney has just celebrated his 20th Anniversary of The Outback Pie Company, having founded the business at the end of 2003 with his family. Milo has created a fabulous business by innovating, differentiating and filling the gaps in the market that majo…
  continue reading
 
In today's episode, we delve into the critical aspects of security and loss prevention in retail and convenience store operations. In the fast-paced retail environment, security and loss prevention are not just about safeguarding assets but are crucial for maintaining the stability and profitability of the business. Effective security measures and …
  continue reading
 
In this episode, we'll explore effective strategies for visual merchandising that can help you enhance product visibility, improve the overall shopping experience, and, ultimately, boost your sales. From the basics of display techniques to integrating the latest digital tools, we'll provide you with actionable insights and tips that you can apply d…
  continue reading
 
Welcome back to the food mentor podcast I’m David Burns your host and today we are chatting to a delightful couple Cindy and Joe who are based in Sunny Perth, Australia. Cindy and Joe established Seven Oaks Catering 10 years ago and it has now become one of Australia’s leading corporate catering businesses supply 1000’s of platters a month of delic…
  continue reading
 
Loading …
Copyright 2025 | Privacy Policy | Terms of Service | | Copyright
Listen to this show while you explore
Play